Im sending POST query to https://accounts.zoho.com/oauth/v2/token like this described in https://www.zoho.com/crm/help/api/v2/#generate-access article, but got error {"error":"invalid_client"}. Im first thinking that this my mistake, but after this I
A number of the reports generated in our CRM now contain duplicate records. I have verified that it is the exact same record appearing twice, not a duplicate or copied record. In a Potentials report, several of the reports contain multiple records that appear twice, but not all records appear twice. The data is skewed and I need resolution for this issue. Please advise.
I have been having a hard time with formatting email templates. It feels like Zoho email is "fighting my edits." It refuses to change size, font, etc. Sometimes, the template looks great, then when the email gets sent, it looks completely different- some
It is extremely frustrating to manage historical activities within an account record. Under "Closed Activities", there is the option to sort by "Due Date". Unfortunately, this "Due Date" only applies to "Tasks" and doesn't apply to "Events" or "Calls.
I used to be able to link my Zoho CRM Leads, COntacts, and Companies to Twitter, FaceBook, and Google+ profiles. Now only Twitter ever finds possible matches to associate. When I looked at my settings on FaceBook, I saw that the Zoho App was expired. I renewed it from FaceBook Privacy Settings, however Zoho CRM still never finds any potential profiles to associate.
Hi! I have a problem with my code: require 'vendor/autoload.php'; ZCRMRestClient::initialize(); try { $oAuthClient = ZohoOAuth::getClientInstance(); $grantToken = '1000.297767e7a02214c5e4432dcc1906f615.c1198106e59644b6539e110f684f4a27'; $oAuthTokens = $oAuthClient->generateAccessToken($grantToken); } catch (ZohoOAuthException $e) { echo $e; } result: Notice: Undefined offset: 1 in D:\phpProjects\zoho_form\vendor\zohocrm\php-sdk\src\com\zoho\oauth\client\ZohoOAuthClient.php on line 185 Warning:
Currently, when you send mail through zoho crm you don't get a bounce-back if the email address is invalid. This can cause significant delays as one could easily assume the mail got sent out fine since there was no obvious errors. Thanks
We made this setup: Zoho Mail add-on installed. ´Emails´ tab activated in Zoho CRM Syncing emails with our Google Apps account through the filter setup as described. However, Emails sent to a contact person, sent from the email tab or sent from my Google Apps account (supposedly syncing with Zoho Email through the ´sent emails filter´ I set up following the wiki), will all not show up under the ´Emails´ details section of the contactperson in CRM. Help, please. Regards, Jeroen
Is it just me here in the UK, or is it happening everywhere? ZOHO CRM in particular is running so slowly as to be unusable. You need to sort out your servers Zoho, if you aren't going to start losing customers, this is simply unworkable. It just took
Hi! I'm getting ERROR_invalid_client while trying to generate access and refresh token. I have registered client on zoho.eu domain account(which works fine). But when I trying to do a login from another (zoho.com) account I'm getting ERROR_invalid_client. How do i fix this?
We want to send a case closure email by using email template, but we cant see any send email button in cases detail. i mean how to use case email template .. and how to send emails for cases.. for case created, closed etc. Email template do have case columns, but from where could we send the email for a particular case, I am not able to figure out. Zoho cant have this basic error. there should be a solultion for it.
The Quotes Tab currently does not "Auto Populate" the product's description information as entered in the products configuration. This issue should be rectified immediately as we continue to copy and paste each and every description manually. The requirement is to: - Auto Populate (by default) the product description as found product configuration. Thanks in advance.
Installation of Outlook plug-in (Outlook 2007) was succesful but when trying to log in (into CRM), asks to provide valid username or password... CRM is in use via Google Apps ids. Outlook plug-in has activated for the user (in Zoho CRM). So, what's next? How to fix this problem?
We are unable to access any ZOHO products - please help urgently. Update: We have reverted the update and it should be working now. We are monitoring the services closely.
We have been using Zoho for some time. I used to recommend Zoho to others. We have ten (10) users, and we started to add 30 more users one by one. While adding one user due to poor design in user on-boarding. I have been on the chat and phone for hours. The response I get from support is someone will call you back. Summary for last five days of issues: 1. Reports missing activities. No response to my ticket. Fixed by deleting and recreating spent hours of my time. 2. The user when registering
We have a couple of independent CRM accounts, and the API integration is completely broken as of around 12:00 GMT. Note that one of these integrations has worked fine for over two years (except for other occasions where Zoho pushed code to production without warning that suddenly broke something). This time, when attempting to generate a ticket, I get this error: # #Thu May 19 08:13:08 PDT 2011 CAUSE=Maximum Concurrent User Tickets Limit Exceeded RESULT=FALSE There is no mention of this error anywhere
When starting the application I get the following error: ./../classes/:./../lib/HTTPClient.jar:./../lib/ZohoTeleAdapter.jar:./../lib/json.jar:./../lib/AdvWmsServerCommon.jar:./../lib/AdvWmsCommon.jar:./../teleadapters/elastix16/lib/ZTIElastix16Impl.jar:./../teleadapters/elastix16/lib/asterisk-java-1.0.0.M3.jar =============================================================================== . . REMOTE_HOME: ./.. . JAVA: /usr/bin/java . JAVA_OPTS: -Dadapter.home=./.. -Djava.util.logging.config.file=../conf/logging.properties
I have Ring Central enabled to work with my Zoho CRM. Whenever I place an outbound from the CRM, a little box pops up showing contact info along with a timer on the call. However, when I complete the call and click the End button on the Ring Central
I want to make the support team for Zoho CRM aware of a growing level of frustration with the lack of timely and appropriate response to customer issues. Many of the participants here are responsible for administering the CRM programs for our respective companies. We are judged by our employers and by our internal customers by how well Zoho CRM works and by how quickly we can address issues when they occur. We have a very personal stake in the successful deployment of your product. The Support by
The creation of "Map Dependency Fields" on a specific module+layout is not active for a blueprint created on this exact module+layout. It means i cant ask my users to update a field on the blueprint if i want the values filtered. Is there a solution for
By the grace of G-D. Fellow Hebrew-speaking Zoho CRM Users, Have you noticed that Zoho has "updated" the Hebrew translation again? Somehow, they've managed to make it EVEN WORSE than before! Just when we'd finally memorized what each poorly translated
What the hell Zoho! Always the same goddam problem. It takes time because the simplest things just don't fucking work. Today it just took me 3 hours to complete and send a 1page privacy letter to a client. And you know what 99% of the document was already
Whenever I try to view a report I get. Permission Denied Sorry! You cannot view this report because you do not have the permission to access one or more module that are part of this report.
Hello, I am using the Zoho CRM v2.0 API's to insert new leads. I am using it in Wordpress and here is the below curl Request that I am using. headr = array(); $headr[] = "Authorization:Zoho-oauthtoken secretTokenHashed"; $headr[] = "Content-Type:application/json"; $ch = curl_init(); curl_setopt($ch, CURLOPT_URL, "https://www.zohoapis.com/crm/v2/Leads"); curl_setopt($ch, CURLOPT_RETURNTRANSFER, 1); curl_setopt($ch, CURLOPT_TIMEOUT, 30); curl_setopt($crl, CURLOPT_HTTPHEADER,$headr); curl_setopt($ch,
Hi, guys. How to set in parameter "connection" a variable, instead of a string. connectionLinkName = manager.get('connectionLinkName').toString(); response = invokeurl [ url :"https://www.googleapis.com/calendar/v3/freeBusy" type :POST parameters:requestParams.toString()
I am using the latest android app, android 4.4.4, doing the troubleshooting on wifi. I just noticed when using my mobile, info I entered into an account yesterday is not showing up when I view the account on my desktop. Things I have tried: - on mobile - entered something in a unused field. went to home screen. went back to account. entry is still there. Opened account on desktop, entry is NOT there. Refreshed the page, no joy. Created a new account, then searched for it on desktop without success.
HI, I have created a user in Zoho One. When I try to add Zoho CRM application to this user I am not allowed with the message: “User is already present in another account.” I have double check and that user does not exist in Zoho CRM Thank you for the help!
Dear Zoho, We use Zoho CRM to manage our appointment setting with our clients. As such we spend most of the day in and out of the calendar. Today, the mini-calendar disappeared. I called techincal support and was informed that some users complained that the front page was too busy. I agree that this is a valid concern. However, please be mindful that your userbase is not monolithic and different organizations use your software in disparate ways. Please bring back the mini-calendar and instead
I have configured ZOHO to use IMAP. When I send an email from within Zoho, the email does not show up in my "Sent" IMAP folder. Every email client I have ever used, stores sent mails in the "Sent" folder. This is a serious flaw! Please fix this ASAP! Oliver
Since this morning, when i create an opportunitie, my workflow don't work. Usually and since 1 year a never had any problem, even yesterday he was working well. My workflow triger a fonction when i create a new entry. When i use the fonction manually
Hello. I have encountered a problem while integrating Zoho CRM. Please find the details below. After inserting a new record into my custom module it cannot be found via searchRecords API method. The structure of the request URL is the following: https://crm.zoho.com/crm/private/xml/CustomModule3/searchRecords?authtoken=MY_TOKEN&scope=crmapi&criteria=(Email:emailtest@mail.com)
I am consistently getting the following error: Unable to connect SMTP server:mail.mottoinc.com Reason:Authentication failed:535 Incorrect authentication data The only change I have made is updating my password. I have double checked my password but I keep getting error when I try to send emails...
Greetings all, Previously, all users in Zoho CRM had access to enable Microsoft integrations (Calendar, Contacts, and Tasks) in their accounts, regardless of their profile type. Users with administrator profiles can now manage profile-based permissions
Release plan: Gradual rollout to customers without file storage add-ons, in this order: 1. Standalone CRM 2. CRM Plus and Zoho One DCs: All | Editions: All Available now for: - Standalone CRM accounts in Free and Standard editions without file storage
Dear Customers, We are delighted to unveil the revamped calendar UI in Zoho CRM. With a complete visual overhaul aligned with CRM for Everyone, the calendar now offers a more intuitive and flexible scheduling experience. What’s new? Distinguish activities
Hello Everyone, You can now automate portal invitations in Zoho CRM with the new Auto-Invite users feature in Portal management. No more manually enabling portal access one by one. With this enhancement, you can automatically send invites for users to
Currently available for all paid editions of Zoho CRM in the US, EU, IN, JP & CN DCs. Designing a personalized CRM interface just got even easier. In today’s fast-evolving digital landscape, AI is transforming the way we work by automating complex tasks
Hello Everyone We've made improvements to Zoho CRM for Everyone's Nextgen UI. These changes are the result of valuable feedback from you where we’ve focused on improving usability, providing wider screen space, and making navigation smoother so everything
Release plan: Gradual rollout to customers without file storage add-ons, in this order: 1. Standalone CRM 2. CRM Plus and Zoho One DCs: All | Editions: All Available now for: - Standalone CRM accounts in Free and Standard editions without file storage
Hello Everyone, You can now automate portal invitations in Zoho CRM with the new Auto-Invite users feature in Portal management. No more manually enabling portal access one by one. With this enhancement, you can automatically send invites for users to
Hello Everyone, We are excited to announce a new addition to your Canvas in Zoho CRM - Print View. Canvas print view helps you transform your custom CRM layouts into print-ready documents, so you can bring your digital data to the physical world with
Hi , I would like to ask the reason why every time I added plus credit but few days later I will return back to default? (as below I add credit to 3000 but today It change back to 1000) Most important is, when the credit fully used, not any reminder to
Dear Customers, We are delighted to unveil the revamped calendar UI in Zoho CRM. With a complete visual overhaul aligned with CRM for Everyone, the calendar now offers a more intuitive and flexible scheduling experience. What’s new? Distinguish activities
Picture this scenario: You're a growing SaaS company ready to launch a powerful business suite, and are looking to gain traction and momentum. But as a business with a tight budget, you know acquiring new customers is slow, expensive, and often delivers
Update : Zoho CRM For Everyone's Nextgen Interface gets an upgrade! Hello everyone, We’ve updated the Zoho CRM for Everyone Nextgen interface based on your feedback. The UI is now simpler with a unified sidebar, a more visible global search and features
A couple of months ago, we upgraded our in-house AI image detection and validation tool, Zia Vision, with intelligent character recognition (ICR). By training Zia with sample images, you could create and enrich CRM records with data extracted from standard
Welcome to another week of Kaizen! In last week's post we discussed Email Notifications APIs which act as the link between your Workflow automations and you. We have discussed how Zylker Cloud Services uses Email Notifications API in their custom dashboard.