Update: New Security Admin Role
Hello Zoho Directory Admins! This post is to highlight the recent role and permission changes introduced as part of the security enhancements. Previously, Helpdesk Admins had the security permissions and were responsible for managing the security configurations
User
If user is already part of manage engine endpoint central , what hapens when i try to add them to another Zoho org / directory? Are these users added as external users?
Security Enhancements | Migrate to the Updated Policies
Hello everyone, Zoho Directory's security policies have been updated and reorganized into three new policies with features that enhance the overall organization security. These policies provide a stronger and more secure sign-in methods and improve the
Zoho Directory 2025: New Features | Security Enhancements | Enriched UI
Hello everyone, Greetings from the Zoho Directory team! 2025 has been a highly successful year for Zoho Directory. We are delighted to introduce a fresh set of features, an enriched UI, and major product enhancements. These updates aim to deliver a smoother
New Update: Convert External Users in Bulk in Zoho Directory
Greetings to all Zoho Directory users out there! We’re excited to introduce a new update that makes user management in Zoho Directory even more efficient; you can now convert external users in bulk! Earlier, admins could convert only one external user
Zoho account sign in with passkey
Hello, I am trying to sign in using passkey, but the option doesn't show up in the web and is disabled in Oneauth on mobile, saying the admin has restricted the use. On the Admin page in Security MFA I can find no option for passkey. Help would be greatly
Different Domain Name Sync AD Password to Zoho Mail
Hello, may I ask if how to configure or is possible to sync AD password to Zoho mail? Example AD domain name is xaxis.net and zoho mail domain name is yaxis.net.
Zoho Support is horrible
Hey, first and foremost: I am a big supporter of Zoho and pay thousands of € every year for using the platform. Nevertheless, there are Zoho products that are badly designed, Zoho Directory being one of them. Yesterday this software locked my PC in a
Delete Unactive Users form Directory
Hi, how to delete all unactive users ?
Not able to delete users or directory
We noticed that there is no way to delete users, instead you can only deactivate them. First of all, we never signed up for zoho directory and now we can't remove users. We tried deleting the Zoho directory, and unfortunately we can only deactivate the
Zoho Directory as SSO(IDP) for external applications
Hi Team, I am trying to use Zoho directory to authenticate my mvc application. I am using openid connect to integrate. I am facing a weird error on the redirection https://accounts.zoho.in/oauth/v2/auth?scope=openid+profile+email&response_type=code&redirect_uri=https%3A%2F%2Flocalhost%3A7050%2Fngo&code_challenge_method=S256&state=CfDJ8NI4hCIbLAFHha2C9jl_7diR9EUz3pmFElsjYP6W3a2Qe_DaE-SgZJfM6bLbAijQPS538bseJ3eGQ8xBjN9-vpG2fjOszyBEKJHZ3y7W0qR8Ev-DCfKql1b6Fm9rwCoG4wVWNdtEatjhBaL98wEr-_hHgW5bmywbdhHtLlCWRfq6xkMp7sWSOVt6uxnhfVs4OhFRmX9D5WgBVgGR6rBWuup7ihBnl_q8B4qh_XAq_YQxnw0Ot5zhnaidzVUd2JAIBxDZbLNqe7gcopts6SvRt7fLZ_BUV4CVWVoecWA9PbGe5Rz2fm9C_hiknov1Zgxmfc7b_jCbPOcPfi8gHbl3c_77QNaUEry0XDy-AFpAlnl5&x-client-ver=7.1.2.0&x-client-SKU=ID_NET8_0&nonce=638464425924653802.MTNjMjA2ODMtYjMxOC00OWQ5LWIyYzYtNWQzMmY0ZDU2ZGI1MDczMGUzMjgtNzVlNS00MmY5LTkwNjYtNTBjN2Q1ODEzNGE4&client_id=1002-60028014541.EMVE2JLQV8XUGBDTTMAHYE2A90TMXT&code_challenge=ycMi10GbxuPZpucK45bThhcqCkcZAz5w5LlE71_zx48
Zoho Directory admin out of company
We have two admins of Zoho Directory and both of them are out of the company and we not know their credentials. ¿Is there any procedure to recover access?
Update on the "Reset Password" flow enhancements
Greetings, Zoho Directory Admins! This forum post is for every admin user who signed up before March 6, concerning a couple of changes in the Reset password flow, which are set to take effect from June 4. The current flow allows a Zoho Directory admin
ManageEngine ADAudit Plus is Down
Dear Team, we are facing issue for ManageEngine ADAudit Plus is Down Service we can able to start.
AWS Cognito identity for auth user pools
Hello, I wish to get access to AWS FSX Windows File server using my zoho corporate email credentials. This can be done by creating user identity pools using AWS Cognito. I am stuck at first step of selecting authentication access type & I am given few
How to run an automation check to determined the stagnant user in Directory
Hi, Is there a way for user to write a custom function to disable user that have been stagnant for certain days ? for eg: total account have 100 license for user there is a need of automation to determined the stagnant user for 60 days, then automatically
Adding Bigin application in the Zoho Directory
When do Zoho plan on adding Bigin to the Zoho Directory?
Pros and Cons of Zoho Director with Zoho One and Google Workspaces
What are the benefits an drawback (pros and cons) of Zoho Directory for an organisation that uses only cloud services: Zoho One, Google Workspaces, Xero Accounting, and a few other minor solutions. We do not have Active Directory or MS Office, etc. We
Identity Management Day, 2023
The second Tuesday of April each year is considered Identity Management Day. Identity Management (IDM), also known as Identity and Access Management (IAM), is a set of practices and policies that helps to manage users' digital identities and ensures that
Security Policies
To protect against cyber threats and attacks, organizations need to set up security policies for their employees' accounts. Security policies are rules and regulations for every individual or group using the organization's assets and resources. Enabling
Password Security
Passwords are a secure method for authentication, and a way to protect your privacy. In an organization, passwords are the key to accessing authorized data, resources, applications, and more. However, many techniques are used to steal your passwords and
Identity Provider (IdP)
An identity provider (IdP) is a digital service that stores and manages identity information for businesses. IdPs provide authentication services to service providers (SPs), such as websites and web applications. A company's IdP holds user credentials
SSO Provisioning
Hello, I would like to be able to auto-provision users from Okta and other SSO systems.
User provisioning & deprovisioning
Provisioning User provisioning is an identity and access management (IAM) process that involves creating user accounts and giving them access to resources. User provisioning guarantees that every user has access and privileges to the data they need. This
Zoho People <-> Azure AD
Hi! Is there any way to update Azure AD with data from Zoho people? Say that I want to use Zoho Peolpe as master, and any changes in Zoho people will be trasferd and updated in Azure AD. Zoho Flow? Zoho Creator?
IdP and SP initiated SAML flows
Identity provider (IdP)-initiated In an IdP-initiated flow, a user first gets the SAML assertion from the identity provider. Then, the user goes to the service provider (SP) for authentication. IdP-initiated SAML flow looks like this: 1. A user wants
Security Assertion Markup Language (SAML)
Security Assertion Markup Language, or SAML, is a way to tell third-party applications and services that a user is authenticated. SAML allows an identity provider (IdP) to authenticate users and send an authentication token to the application known as
Single sign-on (SSO)
Single sign-on (SSO) is a major aspect of identity and access management (IAM). It is an authentication process that helps users access multiple websites and applications using a single set of sign-in credentials (username and password). SSO is often
Two-Factor Authentication (2FA)
Two-factor authentication (2FA) requires two different ways to prove a user's identity, rather than just a password to access their account. It adds double identity verification to secure your account. Apart from entering a password, the user also has
Happy SysAdmin Day, 2022
The System Administrator Appreciation Day is celebrated on the last Friday of July every year. A day to celebrate and thank the under-appreciated system administrators for the service they provide and their hard work. All the technical issues and user-generated
Multi-Factor Authentication (MFA)
Multi-factor authentication (MFA) is an authentication method that requires two or more methods of verification. It creates a layer of security to make it more difficult for an unauthorized entity to gain access. After entering a username and password,
Authentication & Authorization
Authentication Verifying the identity of a user is called authentication. The authentication process includes: 1. Checking the password, token, or some other piece of information that proves their identity and confirms that the user is who they claim
Digital Identity
The information of an entity stored in a computer system is their digital identity. Entity can refer to an individual, an organization, or a computer. To identify themselves in the digital world, entities use digital identities. Digital identities are
Why is identity and access management(IAM) important?
How do hackers steal password? They find weak passwords. With easily hackable passwords, there's a high risk of data being stolen and used for illegal activities. Hacking passwords and accessing networks has become easier with modern technological advancements.
What is Identity and Access Management(IAM)?
Identity and access management (IAM) or identity management (IdM) is the administration structure that manages users' digital identities and ensures that the right employee of an organization can use the right resources (application or data) without any

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Update: New Security Admin Role
Hello Zoho Directory Admins! This post is to highlight the recent role and permission changes introduced as part of the security enhancements. Previously, Helpdesk Admins had the security permissions and were responsible for managing the security configurations
Security Enhancements | Migrate to the Updated Policies
Hello everyone, Zoho Directory's security policies have been updated and reorganized into three new policies with features that enhance the overall organization security. These policies provide a stronger and more secure sign-in methods and improve the
Zoho Directory 2025: New Features | Security Enhancements | Enriched UI
Hello everyone, Greetings from the Zoho Directory team! 2025 has been a highly successful year for Zoho Directory. We are delighted to introduce a fresh set of features, an enriched UI, and major product enhancements. These updates aim to deliver a smoother
New Update: Convert External Users in Bulk in Zoho Directory
Greetings to all Zoho Directory users out there! We’re excited to introduce a new update that makes user management in Zoho Directory even more efficient; you can now convert external users in bulk! Earlier, admins could convert only one external user
Update on the "Reset Password" flow enhancements
Greetings, Zoho Directory Admins! This forum post is for every admin user who signed up before March 6, concerning a couple of changes in the Reset password flow, which are set to take effect from June 4. The current flow allows a Zoho Directory admin