Edit email address that appears on invoice
Hi How do I change the email address that appears on invoices, it is showing the email address that i used to sign up to zoho with but I want to change it to another email address that we use for accounts. also is there a way to edit the position of a
How Do I Change Business Location
Ive just shifted my business to a new country and would like to update my address and Business location in the "Organisation Profile" page but it is locked in the previous country. How do I unlock it / change it? Thanks
Complete Placeholder List?
Do you have a complete list of placeholders that are available for us to use in email notifications? A complete list would be helpful, but right now I am trying to find a placeholder for the first and last name of the person who actually places the order.
Invoice address not updating
Hi there. No matter how many times I update a client's address, the invoice is never updated. I also check the box that says "update all estimates, invoices etc". Still no luck :( I changed the address in Books directly on the contact, nothing...the address
How to create automatic Estimate Reminder Email
Hello - We do a lot of Quotes/Estimates. However, we always fail to follow-up with customers on these quotes. Therefore, many times we fail to convert these quotes into orders. We want to automate the process of Quotes/Estimate Reminders. Here is the
How use filter and pagination during call Zohobooks API ?
Hi Expert , I am a .Net developer . I am using rest api to get/post data from/to Zohobooks . I have successfully get/post data. Now i want to add some filter during call get api as every time i am getting all data from Zohobooks.Below is example that
Discount amount on invoice
Hi, For example, I have a client who orders 1000$. I give him a 10% discount, so his price is 900$. But, rather than showing the discount percentage (10), I would prefer to show the figure (100$) in the discount column. Is this doable? Real numbers look
Am I able to use Zoho Invoice free and Zoho Books free at the same time?
Hi, I initially paid for Zoho Invoice. They then made it possible for me to use the free plan for my clients. I then thought I would upgrade to Zoho Books. Liked using it (although I still can't login to my bank) and started using it. Now that the free
Page number in invoices (PDF)
Hello Zoho, is there any possibility to add page numbers in multi page invoices when generating a PDF file? Generally it would be greate if there were a possibility to add a kind of a "footer" element in the invoice template, which appears on every page in the generated PDF file. Regards, Alfred
Zoho and WHM/Cpanel
Is there any way to get Zoho (particularly Invoice) to play nicely with WHM/Cpanel? It would be great if they all worked together. I'd like to be able to administer my WHM from Zoho as well as handle billing etc. As I currently run a hosting company,
Retainer hours burn down
As an IT service provider, I bill customers for 10 hours monthly. We allow them to pull from the next month if they go over, or roll over hours to the next month if they have a balance remaining. Is this possible with Zoho Books?
How to add other my payment methods
Hello Zoho, Like your soft very much so far. CRM and Invoice in particular. We allow our customers to pay with several payment methods and some of them are not in the list. For example there are Webmoney and Yandex.Money which are very popular in Russia and not in the list. Please could you let me know how can I add or change the list of of payment methods to have correct statistics? Kind regards, Andrey
Automatic Invoice Creation and Sending (Authorize.net)
Hi, Let me first outline the customer purchase order and book keeping flow: 1. Customer fills out form to be subscribed to our membership 2. They are charged through Auth.net and set up with a subscription with ARB (Automatic Recurring Billing) 3. Using Auth.net's silent post URL, information is sent to Zoho CRM 4. Every month (on the same date they began the subscription), they are charged once again. For this step, an invoice should be sent with the status of paid to the customer to inform them
Rounding in Zoho Invoice for Mobile
Hi, I'm using the mobile Zoho Invoice app. When I add a new expense (50 euro) with 21% VAT, it is rounded to 60 euro (it should be 60,50). But when I do the same on the desktop version it works correctly. How can I prevent the app from rounding? Thank you!
ARB (Automatic Recurring Billing) with Authorize.net?
I think I read somewhere that Zoho invoice supports automatic recurring billing. Is this true? How do I set it up. This obviously differs from recurring invoice. How do I utilize Authorize.net ARB feature in conjunction with recurring billing? Thanks!
Expense not in Price List
Hi, Great that I can add unbilled expenses when I invoice my customer. However, for a customer using a custom price list, Zoho Invoice tells me that "Automobile Expense is not in the price list PriceListUSA. Please enter the item rate manually.. This does not make sense when I have a specific expense such as "Gas $33" with a specific amount already attached to it. What do I do? Many thanks
Zoho Invoice's integration with Zoho CRM, an update
Here's a heads up on the scheduled revamp of the integration between Zoho Invoice and Zoho CRM. We are listing down a list of inclusions that you'll see for sure. a. We will be supporting the option to importing "Contacts". With the present level of integration you'll be able to import only the "Accounts" and the contacts associated with them. The new integration will let you import independent contacts who aren't associated with an Account. This is a shift from invoicing only from B2B to invoicing
Count of email addresses
Hi! Tell me please is it possible to increase the maximum number of contact persons that can be added in contact details at least until 15. The matter is that I have one customer which has several departments. One type of invoices I must send to one department, another type - to another department and so on. I need to add a little more contact persons to consider all. I don't want to create a new customer because I need to see total balance. Thank you in advance for the answer.
Stange line with "Minimalist" template
Hello, I'm using the "Minimalist" template for my invoices and it works well when creating and in preview. Although in the pdf and in the print preview I can see an additional row after the only item inserted with a 0 in the rate column. Is this a bug?
How to export reports
Hi i was searching for a way to export the reports for my tax. is there a way? thanks a lot, arne