New Layout Problem
Hey guys, I am experiencing an issue when trying to create a New Layout. I receive a message saying "Sorry, but you can not create a new layout as you have aleready reached the maximum limit of 3 layouts per module." I have not been able to find a solution to this anywhere.
Converting Leads to Contacts
Hello, Anytime we convert a lead to contact, it auto changes the contact owner to the CEO's name even if it is assigned originally to the correct lead owner. Even with our lead and contact assignment rules it still changes it back. Is there any insight
Domain Mapping issues with Safari/Go Daddy
I have been having issues with domain mapping in Go daddy? If I try to enter the forwarding details in go daddy it is not saving... Go daddy says it is ZOho issue. Can any one help?
Zoho is not reliable. period.
I started my trial period of Zoho one last week. The migration from Hubspot has been nothing short of a nightmare. Mail does not work - CRM it is confusing - Mail parse is a dinosaur - and list goes on. I have contacted support several times. - 1 email 5 days ago - no answer. - a second email 4 days ago - no answer - a phone call to support four days ago, they said someone will get back to me. - never happened. - an answer from first email was received yesterday after hours for us (9:25 pm). Telling
All merge docs from Zoho Forms are not working
Today, possibly due to update, all merge docs associated with Zoho forms were not delivered to clients. This is a MAJOR fiasco. Please have someone contact me asap to solve this.
Delete a record from a custom app if an invoice is deleted from books
I currently have an app that creates records in CRM then triggers an invoice creation in Books. Is there a way for the books platform to trigger a record deletion associated with the invoice if the invoice itself is deleted?
I want to change the super admin I'd of Zoho One.
I have purchased Zoho Mail for 10 users and it's super admin i'd is info@folkaholidays.com. After few days I have purchased Zoho One for 1 user with same super admin I'd then after my 9 users in Zoho Mail is got deactivated. What should I do please let me know.
Lite Agents in Desk
I was recently talking with the Desk team and I was informed that adding Light agents in Desk is not available with Zoho One. Can you possible review this and consider changes in the future? Adding light agents would be important to my business in the coming months because I have many internal agents that would require the read only access and I would not feel comfortable or the need adding additional user licenses when I am the primary agent anyways. Looking forward to hearing from you
Handling clients
Hi all, have a problem that you good people could perhaps help me out with. Status: Im running a business that works really tight with the clients we have When a client signs up, we grant them access to a lot of tools that we have So we are (hopefully) moving over to Zoho in order to streamline things. When I sign up a customer I would like this to happend 1, They get access to the Client Portal in Zoho sites 2, They get invited to a project in Zoho Projects 3, They can see their status in Zoho Books
Exchange support for Outlook seems necessary
I have set up my Zoho account on my iPhone with Exchange ActiveSync. It works very well. I create or delete an event and my Zoho account reflects this seamlessly. However, the plug-in for Outlook is clunky and I have found the synchronization to be hit and miss. Wouldn't it be better simply to support Exchange on the desktop Outlook? What reason is there not to support it?
Difficulty navigating apps in Zoho One
I started with Zoho CRM Plus and there was a really nice sidebar that let me navigate between apps. As soon as I upgraded to Zoho One, I lost that sidebar and now find it very challenging to navigate with ease between apps. I'm not sure if this is something that can be addressed but the Zoho CRM plus sidebar was a great little feature that is making me consider leaving Zoho One just for the ease of use.
Auto translate & save
Problem in Excel 1. Whenever I key-in in Malay, it automatically translate into English. 2. Most of the time, I want to keep the original sheet, making small changes to the working sheet. How do I stop autosave, and only save the version when I want to.
Zoho Projects Mandatory fields
Hello, There is no option to ask for non custom fields to by mandatory. It says this is a system field and can not be touched. I want to make mandatory In tasks the user (assignee) In projects The group The task layout to choose from without default The funcionality allready exists on custom fields why not on system fields also? Have you plans for this?