Zoho Recruit Slow and Freezing on all screens
We have had an issue with Zoho Recruit for weeks being extremely slow and at times freezing. We have 100 mega internet, and I went into each computer and updated the virtual memory so there is more available. Also restarted all computers daily. Still having the issues. Almost unable to work.Refund
My plan expired today, and I updated my payment details with a new credit card. At the same time, I wanted to downgrade, but the system wouldn’t allow the downgrade until the payment details were updated. As a result, I was charged for the same plan beforeZoho Indeed Intergation not pulling candidate details
We have recently integrated zoho with indeed. Prior to this our candidates came into the candidates tab via the zoho.resumes email address from indeed and it pulled through the candidates mobile number, and majority of the time a postcode. However sincePortal Approval Process
Hi Zoho team and fellow users, I am seeking a method to establish a multi-step approval process between a Zoho user and a portal user (Custom Portal) to review and approve requests through the Custom Portal. For instance, within this setup, one of theAPI Integration
Why are we unable to do API Integration for Job boradsTemporary restiction
My account says You have been temporarily restricted from publishing jobs from Zoho Recruit.Click here to request a one-time approval to publish your jobs and when I go to click it shows error. Kindly assist.Search on Postcode criteria not working properly
Hi there, I used to be able to do an advanced candidate search on 'Postcode starts with' and then enter the first two letters of the UK postcode. So if I used CH then it would bring back candidates in CH1, CH2, CH3 etc. This seems to have changed in the last week so that it now only brings back postcodes that exactly match CH only. I tend to use this search criteria extensively so need a fix for it asap please.Limits on workflow never disclosed, not documents and now being applied. I feel scammed and there is no reply for support.
Hello everyone, I’m facing a critical issue with Zoho Recruit and would appreciate any insights from fellow users or someone from Zoho. For months, I’ve been receiving daily emails stating that I have reached the maximum workflow custom functions limit.Change links and menus from career page
There is any way to remove the Home button and change the logo link?Offer already made- but I withdrew it
I made an offer letter, but made a mistake on it. I withdrew the offer but now I can't recreate the correct offer. Zoho keeps saying that "A same offer has already been made". I look in the "offers" and there are NO offers (this is the first time I'veCreate/Edit fields in Applications module
Hi, Do you have any timeline on when we get the ability to create/edit the fields directly of Applications module. We need to update various data points about the candidate after the phone call & want to update those in the application module fields (notZoho Recruit - Resume Parsing Failure Notification
Dear Recruit team - For the Resumes where Parsing fails, is there way to get a notification over email? I tried looking into the KB articles but was not able to find one. Kindly point me to an article if there is one. Right now, we do not get to knowIssue Saving Workflow Rule – "Unable to Process Your Request" Error
Dear Zoho Recruit Support Team, I am experiencing an issue while trying to integrate a new rule into a workflow. Specifically, I am setting up a Follow-Up workflow for applicants, where a user is assigned based on specific requirements. However, whenremove one field
we want to remove compensation amount field from our offer letter,As we are hiring interns we don't want compensation amount.Unpublishing Job Post for LinkedIn
Hi, We have experienced issue with the above. We did unpublish a job in Recruit but it still appear under Job section in our LinkedIn page. It did not remove from LinkedIn as it should be. Please check and advise. Regards, SnyderAutomation Issue with Email Templates in Workflow
Hello Zoho Support Team, I’m currently facing an issue with the automation setup in my workflow for following up with applicants. I have configured the workflow to send out emails with different templates, which work perfectly when sent manually. However,Multiple notifications/invites sent when creating an interview
Hi! For some reason, the interview invite notifications are sending 2-3 times to the recipients. We only schedule the interview once. Below is a profile link of a sample candidate. https://recruit.zoho.com/recruit/org741554476/EntityInfo.do?module=Candidates&id=618119000002691511&submodule=CandidatesHire and Lock
I would like to be able to disable the lock feature in the Zoho Recruit Agency edition. When we mark a candidate as "Hired" it automatically locks the candidate. Sure, we can manually uncheck the box but we have no intention of ever locking a candidateHow to automate to automatically upload resumes to zoho recruit when I download the resume to a specific folder in my windows PC?
Example: Google Drive for Desktop does the same it uploads the files downloaded in the chosen folder Is there any way that resumes download in a specific folder gets uploaded automatically in zoho recruit from windows PC??Remove space/ in the end of the email
Hi, I imported the Candidates in Zoho and in several records in the email space, after the email it is found an space or " ". It bothers me because I cannot use the aumation tool to send emails or the button send email properly, as then it doesn't show the email as it should. Meaning, if the email is maitee.santiago@gmail.com; it shows maitee.santiago@gmail.com (https://recruit.zoho.com/recruit/EntityInfo.do?module=Candidates&id=316132000001195304). Is there any way you can delete theMajor Confidentiality and Data Management Issues in Zoho Recruit Client Portal
Hello everyone, We've encountered some significant security and functionality concerns with Zoho Recruit's Client Portal, specifically due to its reliance on the Candidate module rather than the Application module. Here's a summary of the issues we'veInterview Evaluations only available to one user
So, I've spent quite a lot of time trying to figure out why interview assessments can't seem to be completed by all interviewers allocated to the interview in zoho recruit. Ideally, we have an interview and all interviewers can submit an evaluation whichAbility to import Linkedin URL to Zoho Recruit
Hi, Zoho Recruit candidate import works well. However, I don't understand why we don't have the ability to import the Linkedin URL from a CSV file. Since, there is no Linkedin Recruiter integration I export a csv file from Linkedin Recruiter and thenThe posting title field under the application module doesn't show all positions.
Posting title field under the Applications module doesn't show all positions. The filter only shows positions from A to D and even if you search a position that starts after D it wont show. (see attached video)Assistance Needed with Fetching Template for Candidate Submission in Zoho Recruit API
Dear Support Team, I am facing an issue while trying to submit a candidate to a job post in Zoho Recruit. Specifically, I am confused about how to fetch the available templates when submitting the candidate, as I keep getting an invalid template ID error.Current Job Title not extracted
Hello, When clicking on the extension while on Linkedin, the current Job Title is not getting filled. The Resume Parser Mapping seems to be set correctly though: Many thanks in advance.Zoho Recruit - Offer letter - empty "Sent on" field
Hi, In our offer letter, we use the "Sent on" merge field. We noticed that this field remain empty on the first version of the offer letter. Only when we revise it, the field get populated with the correct date. What are we missing? Any setting to beChange all phone number formats in bulk
Hello, We have a lot of number formats in our database, we'd like to change them all to a uniform format. (+0123456789) Currently we have formats like this: +32123456789 (in our country 32 = 0) 0123456789 and also a lot of them with ()-.+ characters in them like this for example: (012) 345-6789 to clarify we want them all in this format: +0123456789 How can we easily do this? Greetings,Associating rejected candidates to jobs from
Hi, When going to a job opening page, then clicking on the "+" button on "Applications", I'm unable to associate candidates with the status "Rejected". While I do have many rejected candidates in Recruit, it doesn't allow me to see them when trying toZOHO RECRUIT - EXTERNAL JOBBOARDS NOT REFERRING TO CUSTOM URL COMPANY'S website
Why has this been changed? the external jobboards are not referring to the custom url jobsite of the company anymore, but now an ugly zoho recruit page appears with an ugly webform that we didn't configurate. this is absolutely not the brand of herfurth,Zoho Recruit - not user friendly
Hello, I am writing to share my feedback on the experience of using Zoho Recruit. I will be cancelling my subscription, but thought it was important that I shared why. Job Opening: - No closing date as standard option. This does not make sense at all..ics file not opening
The .ics file attached to the interviewer and candidate notification emails is not opening once downloading. I tried on an android phone in a hotmail email account and when I try to preview it or open it after downloading I get a describe error. On my laptop with a gmail account I see it attached and can click the download button, but it won't open once downloaded.Trying to modify the Experience_Details" list via API
Hey there, I've built a candidate portal for my candidates to be able to update their experience themselves on this portal app, and I've connected it to my zoho recruit, via API. What I'm struggling to do is to remove an experience (called "Experience_Details"Recorded Video Interview not loading or asking for permisions
Dear Zoho Technical Support Team, I hope this email finds you well. I am writing to bring to your attention a critical technical issue affecting the functionality of the Zoho platform. Several users, including myself, have been experiencing difficultiesThis portal URL already exists.
I am not able to Publish Jobs in Job portals. It says it already exists. No option to fix it. I have mailed you the issue but no reply. Kindly help.Candidate Assessments, no workflows.
I have an issue where I would like to trigger a workflow based on a candidate assessment being completed. Sometimes a returning candidate will complete a second assessment, on completion the status of the candidate will be updated to "Unqualified" ifZoho web mail horizontal preview not scrolling
Today when I opened Zoho web mail, I found that I can no longer scroll the email when using the horizontal preview mode; I can only see the first few lines of the email and can't scroll to see the rest. This is happening on Chrome, Edge, and Brave browsers,Problem with workflow with trigger 'tag'
Hi, Is there a bug or something in workflows at this moment? My workflow and automatic emailing suddenly stopped working. Only the one with in the workflow a trigger for a specific tag.getSearchRecords with multiple searchCondition
Hey guys, I`ve been searching online and in your documentation, ZohoRecruit, and I can't seem to find a way to add multiple searchConditions to a single API call. I saw that this feature is available in ZohoCRM. Do you have it also for ZohoRecruit, and if so, can you provide some documentation please? 10x, BogdanCalendar Events Moved to Next Day
I have synced Zoho Recruit to my Office365 email and calendar. - When I create an event or interview in Zoho that starts before 5pm but finishes at or after 5pm, the start time and date remains the same, but the finish time gets changed to the end ofNext Page
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AI Interview Insights: Turn Recorded Interviews into Quick Transcripts & Summaries
Evaluating interviews shouldn’t require replaying long recordings or taking manual notes. With AI Interview Insights, you can now review complete transcripts and AI-generated summaries of your One-way (Recorded) interviews right inside Zoho Recruit. ThisIntroducing LinkedIn Apply Connect for Zoho Recruit
Attract up to 3x more qualified candidates and hire more efficiently with LinkedIn Apply Connect. Let candidates fill-in job applications without any redirections, gain deeper insights with applicant highlights within Zoho Recruit, and keep candidatesIntroducing Withdrawal Reasons for Offers
We’re excited to introduce a new enhancement to the Offer module that brings more clarity and accountability to every withdrawn offer. The Withdrawal Reason update ensures that each withdrawal — manual or automatic — is backed by a clear explanation,Resume Harvester: New Enhancements for Faster Sourcing
We’re excited to share a set of enhancements to Resume Harvester that make sourcing faster and more flexible. These updates help you cut down on repetitive steps, manage auto searches more efficiently, and review candidate profiles with ease. Why we builtIntroducing Enhanced Storage Management
We’re excited to roll out two new enhancements in Zoho Recruit, Subscription Information and Storage Management — designed to give admins complete visibility into subscription details, feature limits, and storage consumption — all from one place inside
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Recruit paid support?
Hi all, Could anyone who has paid support package advise if it provides value for money with regards to support response times? Exploring the idea as unfortunately when we have faced issues with Recruit it has been a 7+ day timescale from reporting toAI Interview Insights: Turn Recorded Interviews into Quick Transcripts & Summaries
Evaluating interviews shouldn’t require replaying long recordings or taking manual notes. With AI Interview Insights, you can now review complete transcripts and AI-generated summaries of your One-way (Recorded) interviews right inside Zoho Recruit. ThisIntroducing Withdrawal Reasons for Offers
We’re excited to introduce a new enhancement to the Offer module that brings more clarity and accountability to every withdrawn offer. The Withdrawal Reason update ensures that each withdrawal — manual or automatic — is backed by a clear explanation,Publish to LinkedIn via API
Hi, Is it possible to publish a job opening to LinkedIn (paid job slots) if creating a job opening via api / deluge function? Or is the user required to manually publish via the job boards process? Many Thanks AdrianRefund
My plan expired today, and I updated my payment details with a new credit card. At the same time, I wanted to downgrade, but the system wouldn’t allow the downgrade until the payment details were updated. As a result, I was charged for the same plan before
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An update to improve email delivery | Email Authentication & Relay
Update Rollout Latest Update: Enterprise users (8th July, 2025) This update is now live for Enterprise plan users in all regions. This includes People Plus, but not Zoho One, which will be covered in an upcoming update. Professional users (31st May 2025)Zoho Recruit User Group Meet-up | INDIA 2025 (Venue Finalised)
Hello Zoho Recruit users from India, We’re pleased and excited to announce our 2025 edition of Zoho user group meet-up in India in five cities! In this meet-up, our team of experts will help you understand the intricate nuances to use Zoho Recruit better,Zoho Recruit is coming to the UK | Zoho Community Learning Series
Customers from the United Kingdom, Exciting news: We will be in London for the Zoho Recruit user meet up. Our team will help you better understand the intricate nuances of Zoho Recruit to help you hire faster, inform about new and upcoming features, andAsk the experts - A live Q & A discussion on Zoho Recruit
We are delighted to come back with another edition of Ask the Experts community series. This edition, we'll be focusing on everything about Zoho Recruit. The topics will focus on the features that are used/asked by the majority of users and also basedRestriction on 'From' addresses with a public domain
Dear Zoho Recruit Community, We hope this message finds you well. This post is to inform you about some important updates regarding email restrictions within Zoho Recruit. Effective post 31st March 2025, we will be implementing changes to the use of email
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