Team Gamification
Would love to motivate, engage and encourage our team with our social media posts. Would like to include Gamification features of Social Media in Zoho Social or Marketing Automation. And also bring in Social Advocacy tools/tracking/management to these,
Alignable on Social
Alignable is quickly becoming a popular place for businesses to connect and share. Has anyone at Zoho considered adding functionality for posting there?
Workplace by Facebook
It'd be great if Zoho Social integrated with Workplace by Facebook. This gives us the opportunity to share our marketing into the platform so our employees can see it as well and we can discuss various aspects.
Improve Zoho Social Messages
Now at Zoho Social we have to reply Facebook/Twitter messages at "Messages" screen and reply Facebook mentions, reviews user's visits posts and GMB reviews and questions at "Monitor" screen I think GMB questions should be added to "Messages" screen as are questions not mentions or reviews to monitor Also at "Messages" screen should be needed to add Facebook comments, Instagram direct messages, IG comments and GMB Direct messages, (Youtube comments, Pinterest messages when these SM channels or other
Integrate Pocket
Pocket is a really great way of saving articles or posts found on the internet that could be used for publishing later. How about integrating it into Zoho Social so that you can pull items saved in Pocket into the publishing section to create a post.
Facebook Video Greater than 140 Seconds Please
Hi, I have had two deals missed because of customers loving Zoho Social but need to post 3 minute promotional videos and with only 140 seconds this is a problem. This was put in I believe to be in line with Twitter. As Facebook supports extremely long videos it should be a simple fix to remediate this and allow for longer uploads via Zoho Social of video content. Upvote this one please folks :-) Thank you, Kyle
Emojis, automatic posts, photo editor, video, content groups, & more
I have several requests: Emojis - Everyone uses them, especially on social media. An emoji picker would be great. Automatic posts - Here's the basic idea: I set a posting schedule and Zoho automatically posts content that I've pre-selected in those time slots, unless I've already scheduled a post in that time slot. Photo editor - When I add a photo, some basic editing tools would be nice. Cropping, resizing - simple stuff like that. Video - 'nough said; I'm sure you're already working on this. Content
Schedule quote tweets?
We like to quote a tweet and set aside time to monitor content and add our perspective to other's posts. But we cant sent them all at once or we will bombard people. How are others dealing with this? It is a basic feature in Buffer and Hootsuite. Is there something I am missing? Is this coming soon?
Other connections than Facebook ones in "Connections" screen
I think at this screen "Connections" we are missing other social media channels like Instagram (Youtube, Pinterest when added)
Brands' results comparison and "Brands' Health" KPI
Hi! I am wondering if it could be possible to have global reports and KPIs to include all or selected brands and for last 7 days, 15 days, 30 days, actual month, previous month, this quarter, previous quarter and custom period including last 3 years It would be great if we have at Zoho Social a screen showing wihich brands are going fine, equal and bad deppending of their results of last days compared with previous period (selectable period) thanks
Post Approval option
Hello Zoho, Our company really liked the post approval option of plannable. We have one member of our team that writes the post in Spanish, and the other translates it into English. However, the post goes through in Spanish if one member does not translate the post in time. Therefore, the approval option on the calendar would be very super helpful, as one member can approve the posts and see which days are already calendered and approved. The drafts section doesn't quite cut it, because you can't
Marketing Hubs Smart URLs (custom domain) use for URL shortening in Social posts
I bought a domain just for marketing hub's Smart URL. It would be great if we could use a custom domain (perhaps even the smart URL from Marketing Hub) for Social URL shortening. Possible? Thanks!
Feature Request: Bulk schedule social posts according to Queue
A really nice feature would be to provide a way to bulk schedule social posts according to the queue I've set up. Perhaps if the date field contains an asterisk, the post is scheduled for the next queue slot after the previous post.
Saved Captions
Much like Facebook has "Saved Replies" in messenger, it would be great to have "Saved Captions" as a button when creating a post. I frequently post a similar contest post once per week and change up the first paragraph (but the rest of the post is the same every week). If I had a "Saved Captions" feature, it would save me time and keep me on Zoho instead of switching back to Publishing Tools and tracking down last week's post to copy & paste. Similarly, many businesses use the same few hashtags
Signature on Posts
Hi team. Would be great to have a signature on Twitter/FB posts, especially from mobile social. Something as simple as allow us for each post to tag it off with a short URL and a couple of hastags. Haven't seen a way of doing this. Would establish post consistency. If I have overlooked an already existing feature, please point me to it. Thanks so much, Kyle
Queue Settings - more options than just 1 time slot
It would be great if, when I go to schedule upcoming posts, I had more than just one option for the Queue. Currently, I am given the option to schedule on the next available Queue slot. But let's say, it's Tuesday and I'm working on a post for Saturday. I have to schedule it manually then fill in all the other Queue slots before I can go back and edit the post again. Ideally, I would click "Queue" and there would be a dropdown of the next 20 or 30 time slots in my Queue Settings.
RSS Feeds
zSocial is missing three key components that are available on most of the other popular social media management platforms 1. Posting from an RSS Feed 2. Post video 3. Pinterest I saw posts already requesting video and Pinterest support. But not having RSS feed posting capability is a BIG miss. That means every company with a blog has to manually post via zSocial. Not ideal. This is something you guys should really work on and implement soon. There are just too many companies with blogs, industry
More review management!
I really like the idea of managing social within Zoho One because we can encorporate our internal task management, CRM, customer data and support tickets to it... BUT, without proper review management, its dead in the water for us. We still need to manage our social, as well as our clients social and reputation management from other social management SaaS. PLEASE consider adding review site monitoring and repsonses from Google my Biz, Facebook, Trip Adviser, Opentable, what ever else you can add.
Move CustomQ to Standard plan
When I was trying out Zoho Social, I thought the CustomQ feature was great and later signed up for a paid plan. Was dismayed to find out that CustomQ is in the Professional plan, not Standard. I literally don't need any of the other features in the Professional plan. Would you please include CustomQ in Standard?
one inbox
it would be nice to Monitor all our social media conversations like message, comment and mentions, review and hashtag from once place.
Schedule for Tomorrow and Next Week?
I was using Coschedule and one of the things I really liked was that posts could be scheduled for repeating "Tomorrow" and "Next Week" which made it easy to repost stuff quickly. Zoho has a scheduler but it's a bit harder to use with dates and weeks. Can you just add check boxes for a couple of options like tomorrow/next week?