Integrate Survey with a Potential in Zoho CRM
Good day, It would be usefull to be able to link a Survey sent through a Potential in ZCRM to the Potential asociate, not only the contact. A nd moreover if it's posible that not only the Contact asociated to this Potential could answer it but for example the account manger interviewing the contact. Thanks
Reverse score a likert question
Hi, I really like the look and feel, and ease of use of Zoho Survey, but need to reverse score a likert question, then total and average a number of non-consecutive likert questions. How do I do this in Zoho Survey Premium?
Question: Zoho Survey Results
Hello Zoho community, I've started using Zoho CRM recently and now I'm using the Zoho Survey as well. I know that results from the surveys are automatically updated in Zoho CRM alongside each individual's contact details who have completed the survey. However, is it possible the results/reports from the survey to appear alongside more than one individual contact in Zoho CRM? For example if I create a 360° survey, I would like the results from the survey to be updated in the Zoho CRM contact who
Likert Scale
Dear ZOHO, For my research I'm using validated Likert questionnaires and scales. I wondered if there is also an option to have a likert lay-out as follows: In words: Every question is followed by boxes with individual answer-options and not only answers options at the extremitis extremes of the Likert scale, which is offered by the ZOHO survey at the moment. The best option so far is the matrix choice. However I dont need the row option, this results in empty space. It should come as close to the
Printing a survey incl. answers
Hello, Is it possible for a participant to print the survey incl the answers they gave? Looking forward to your reply, thanks in advance. Charlotte
Answer option: slider
Is there an option that we can use a slider for the answers? In stead of a likert scale? Looking forward to your reaction! Thanks in advance.
Help box text area for detail explanation of questions asked in Survey
It would be great if there was a way to have a popup window appear when person hovers over a question, and window pops up to give user more details about the question being asked. This would help to keep main question short and simple on screen for Survey use, but if user did not understand they just hover over the question and the details of pop up.
URL parameters of Campaigns to Survey
Hi Team I need to create a Zoho Survey URL to send the survey from Zoho Campaigns and I preload the contact details of Campaigns accessing the Survey. For example, in the Survey https://survey.zohopublic.com/zs/eFikCu I need to confirm their contact data in the Survey. How do I create URL to preload data Name, Last Name, Email and ZIP Zoho Contact camp sites to confirm that the Survey? I have used in the fields of Survey autofill option. I just need to know how to think the URL with combined labels
Survey logic and variables
Is there any way to use auto-fill with a multiple choice question? Or is it possible to use question logic based on accustom variable (from advance survey settings) ? Basically, what I’m trying to accomplish is have direct links with a url parameters for 1. Satisfied and 2. Not satisfied options. If satisfied, then skip to end of survey. If not satisfied, then more pages of questions to follow. Example url https://survey.zohopublic.com/zs/asdfg?name=[name]&?issueid=[id123456]&?location=[location]&?email=[email]&?Satisfied=no
Remove zoho branding
Hello, I am using crm plus that includes surveys. Is it possible to remove the zoho branding from the bottom of the survey form? Thanks in advance.
How to create the below survey question
Q5. How many mobile phones do you currently use yourself? ___________ OR a drop box with 1,2,3 Depending on the answers 1 or 2 or 3 a grid will appear GRID 1 Phone Type of Phone Brand of Phone Dual SIM or One SIM Phone 1 Feature Phone: 1 Smartphone : 2 Drop Box with Brand of Phones (If other is selected then) Dual SIM (For Multi SIM GRID 2 has to appear) Phone 2 Feature Phone or Smartphone Drop Box with Brand of Phones Single SIM (Grid 3 has to appear) Phone 3 Feature Phone or Smartphone Drop
Number of Users
I am wondering if it is possible to have multiple people access Zoho Survey and create multiple surveys within their Zoho accounts through the standard or premium edition. Or do you have to purchase the enterprise edition to have more than one user/account access. If so, is it possible to create a general account where multiple people can access it?
Enabling Survey premium for other user...
Hi, We are going out to customers to get some product and service feedback, I would like the results to integrate nicely into Zoho CRM. So I want my customer service person to have access to Survey Premium edition so that she can manage the survey and check its appeared correctly within CRM. Is there a central way for me, as Zoho CRM admin, to enable Survey premium for this user? It seems when I try to do this I am only enabling it for myself, but I don't ever want to use it and only want to pay
Facility to anonymize survey returns
Is this possible?
Can I see who my responses are from other than just IP address?
Hi there, I sent out a survey this morning and 13 responses back, but I cant identify who they are from other than their email address?
Offline Features
Are there limitations on how many devices can be use simultaneously for collecting data offline? Also, are there any features - such as page or question logic - that are not compatible with offline surveys?
Top logo missing on Survey End Page
Hi, I am testing Zoho Survey before buying and the survey I created is on https://survey.zohopublic.com/zs/1KCNxy. Eveything goes fine and it arrives to "Survey End Page " that I created. There is "M_APP Mobile Learning App" logo on survey page but it is missing on Survey End Page. There is only "Pilot Evaluation Form" text and it is incomplete without logo. How can I make the logo appear also on the Survey End Page? Thanks for your help
Saving survey to zoho creator
I'm sure everyone reading this has run into this problem once. You want to take input from a zoho survey and then save it in zoho creator. Heres a workaround that will do fine until they do official integration for the two products. Fully integrate zoho survey with Zoho CRM. After that you can create a form with lookup fields that pulls from fields in the Zoho CRM table that your survey was saved. Thereby you can save survey input into creator.
Embed survey links in campaigns email templates but need a contact ID
I need to embed a custom survey link in my outgoing email marketing campaigns footers.all footers. These have several custom variables to identify the user, and I'm using merge tags there which is fine for them but in order to pull these responses back to the crm record I need a merge tag for the contact_ID and this is not an option in campaigns. Please advise on how I could achiecve this?
Answers zoho Survey
Hello, People filled out my zoho survey more than a week ago, but I received the answers this weekend. Why does it take more than a week to receive answers when people filled out your survey? Thanks in advance, Charlotte
Answers zoho survey
Hello, I asked this before, but I didn't get an answer: People filled out my zoho survey more than a week ago, but I received the answers this weekend. Why does it take more than a week to receive answers when people filled out your survey? Thanks in advance, Charlotte
Include questions and choices on report
Hello Everyone, Is a way to generate a report so I can see all the original multiple choice and lichter scale labels? Right now I am just seeing a "1" or in some cases a check mark. I can work around it, but would rather see what the survey taker was seeing when they answered. Thank you
embed combined report in a zoho crm record?
We run events that we are going to start doing surveys for at the end of each one. I see that individual responses can and will be linked to the individual respondent's page in the crm, which is great. However, we have created a CRM record for each individual event as well, so is there a way to embed the complete results as a report in a record and not just all the individual responses? Thank you
Printing a custom report without page breaks
How do I print a report without the automatic page break after each question? We are looking to print the data charts for each question, but want it continuous, rather than one question on each page.
How to hide the No responses in survey report?
Hello, i would like to know, how can i hide the No response in the Report survey? I've many question but not all mandatory, and then i must use the answer as a summary, so i would like to hide all the no response
How to view Response link inside crm
Dear all, I know we can integrate crm and survey and see the lead/contact response inside crm. But in my account, I can not see this link. How can i config this? Would you mind helping me? Thanks in advance, Hang.
Zoho survey notify I do not have an account in zohocrm
Dear all, I used zoho survey and crm. But when I want to integrate survey and crm in integration tab, the system notify me that I donot have any account in crm. How can i fix it? regards,
Show user answers upon completion
Can anybody help me here: I'd like to show users what they answered after completing the survey. So: if I have 20 yes/no questions in my survey, I want to show users something like "You answered Yes to 14 questions and No to 6 questions" I can't seem to figure out how to do this with the termination logic functions. It's very important for us to show users their results after the survey.
Combine Survey Results
Can multiple Zoho surveys be easily exported into one report? Each of my department's training classes has a survey, and we would like to be able to compare results of all classes without having to manually combine the data (the questions for each class are the same). This is something Survey Monkey cannot do, so I need to find an alternative.
New Survey Link doesn't work...
Hi, I've just created a new survey and at the end I got the link to access the survey. When I click on it though... the page keeps loading until times out. I tested the preview link, and that one works. This is the broken link https://survey.zohopublic.com/zs/AliFcg Any idea on how to solve this? Thanks
I want that people should be able to upload documents to my Zoho survey
I want that people should be able to upload documents to my Zoho survey is it possible?
Email Alerts
How do I get email alerts to remind me of a task? Eg: I would like to get an email alert to remind me to call back a potential lead at a certain time.
CREAR FORMULARIOS CON ZOHO SURVEY Y VINCULAR A CRM
QUIERO CREAR FORMULARIOS CON Zoho ASÍ PARA TENER TODAS LAS ENCUESTA DE RESPUESTAS Y DATOS DENTRO DE Zoho CRM. TENGO LOS FORMULARIOS HECHOS CON GOOGLE DOCS, ES POSIBLE PASARLOS Un Zoho Y QUE LAS RESPUESTAS SE ARCHIVEN TAMBIÉN AHÍ?
Survey error synchronize
if the offline survey is send next day after made , the email trigger no work , and the google doc is not synchronize
Notifications for completed surveys
Is it possible to set up alerts via email or SMS when a survey has been completed & submitted? Just like the checkmark to this post request that says 'Notify me when a response is made. Thank you.
CRM Activities integration fails
Hi, I can not integrate the Activity module from CRM to Survey. The integration process never goes further than what you can see from the screen shot below. /Bo Thygesen
Page breaks
I want to export a survey report to pdf and it works but some of the questions are split across two pages so it is difficult to read. I want this report to contain charts and comments. I have a Standard subscription. Can it be done?
Merge Tag in Redirect URL
Is it possible to have the something like "merge tags" in the survey redirect URL? Something like this: https://test-testurl.com/referral/?SQF_EMAILID=$[EMAIL] I want to include a customer redirect parameter based on the email address that was passed into the survey URL as a URL parameter. I can't figure out how to do this. Thank you, Wes
Survey end date extension
Hi, Is there any way to extend the end date of my survey? I needed more time in finding respondents that is why I need to extend the end date of my survey. Help. Thanks
Billingual + reward on answer
Hello, I would like to reward users who respond to my online survey. Example I would put $ 5 to the first 500 people who respond to my survey. I want to know If You have apps like: bonus, or voucher. in apps or widget. I must take a similar survey in French and English? Same question and same answer choices, a bilingual survey. What is the best method to create the survey and compile my answers?
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