No image zoom
I built a simple survey which allows users to select between 2 different product images. However when I preview the survey and hit the "+" buttons next to the images the image that pops up is the exact same size as the image preview. I have tried multiple images with the same result.
Uploading images in survey
Hi, I've an option for respondants to upload an image in a survey. However when i click to download the image, it fails. Any idea why this might be? You can see in the attached image, that it doesn't display and that the file download fails. Thanks Jane
Introducing the all-new Zoho Survey
The wait is over! With its latest release, Zoho Survey is now bigger and better. A lot has changed and we're bringing you a handful of new features along with a complete makeover of the product. We hope you like the update and find the surveying experience to be smoother than ever before. Highlights UI updates Builder: We've reworked the builder to make it much easier to navigate. Be it adding an option or a page or moving pages, it's now just a click away. You can easily add and edit questions
Linking Zoho Form results with customer accounts?
Is it possible, when creating a survey within Zoho Forms, to have the results be saved automatically to an existing client's account? Thanks!
Can you select multiple calendar dates in an answer?
I'm new to Survey and run a small appointment based business. For scheduling purposes, I need to send out a survey every month asking each customer if they plan to be missing any upcoming appointments (for vacation, work, etc). These answers will be identified to the person, not anonymous. I expect many to pick multiple non-consecutive date (isolated days), or pick a range of dates (say, 1 whole week gone). Is it possible to pick multiple days with the Calendar question? If not, is there a workaround
PERSONALIZED -not public- POLLS / SURVEYS
Hello, Is it already possible to publish personalized ¿user/password protected? polls/surveys and track their results? Thanks
Where is Question Logic
Using the new UI, I cannot find the Question Logic option which existed on the bottom of each page on old UI. Was it deprecated, and if so what replaced it? Thanks.
Modify Scoring Logic in Survey
After defining a couple of Socring Logic rules in the Survey Settings, I can no longer edit nor remove those Socring Logic rules... How can I modify this rules?
Can Zoho "Save Progress" and "Continue" later?
Hi, Can Zoho Survey allow a user to "save progress" and "continue the survey" at a later time? So far, I don't see how to do that. We have a complex survey that will take time to complete, likely not in one sitting. The ability to save and later continue will require this feature.... Thanks to the smart person who helps with this one. Cheers, Anthony
Survey not working
Is anyone else having issues with ZSurvey not working? We are not able to go past the first page in our survey's.
Zoho Survey Not Moving Past Basic Info Setup
Hi, Trying to create an advanced campaign to use a survey we have constructed. Filling in basic info and saving to proceed to Content page does not work. It keeps refreshing to Basic Info page with the filled in data gone. Been like this for two days now.
submit button upon survey completion not working on phone
My phone will still not take the survey. Samsung Galaxy S7 android version 6.0.1 please help ?
automate action from a yes/no question
Hi Is there any way to take a yes/no question and do an external action (send email to zoho user)?
Insert image as part of a question
Hi, I want to insert a image in the question part (not in the answer part) of Zoho survey, so I can ask a quesion about this image. Does anybody know how to do that (if possible)? Thanks, Mischa
Company logo size in zoho survey
is there away I can adjust our company logo size in zozho survey. The logo is normally quite large but for some reason it comes very small when uploaded into zoho survey
Survey Widget
Hello! I would like to have the possibility of adding to my website a "widget" of the style as it works "Zoho SalesIQ" that allows me to indicate the place, color, a text with a call to action "complete the survey and earn a discount " And if I could "capture/sync" data from Zoho CRM as it does "Zoho SalesIQ" (to identify visits/customers) better still. Thank you
Hyperlink in Question
Hello, I am trying to add a link to another website in the question box. Is this possible? I am hoping someone can answer my question soon.
Multiple Choice Logic
I have a multiple choice question that has logic on the answers to go to different pages based on the answers to that multiple choice question. How do I set it up to only go to the pages based on the answers and not the pages for the other answers that weren't selected in that multiple choice qustion?
Can I send a survey to a cellphone as a MMS?
I need to be able to send a short one question survey to patients when they leave the doctors office. It must appear as one screen with one question and star rating. Is this possible?
Embed videos inside Zoho Survey Form
My survey questions are in regards to the video which I need to embed within. How do I do this?
Allow a filter based on segments
It would be great to be able to send out a survey to a list and then filter the replies using the segments of the list. I am new to Zoho but it looks like the only way to do this currently is to send a copied survey to each segment of the Zoho campaign list and then combine the results manually to get an overall picture. It seems like a pretty easy and natural integration to utilize the list segments as filters.
Add button to Zoho Campaigns on Zoho Survey pages
It would be nice to have a link to Zoho Campaigns on Zoho Survey pages. It isn't even listed in the Zoho Apps which I find strange since the options to send out the surveys are either Zoho Campaigns of MailChimp. A quick button or link between them would be nice.
Urgent!
Hello, I have a question. Using Zoho Survey, we have a chance to differ the next item taking into account the previous's item answer? Thanks from now. Regards
Populating textbox with number of days based on calendar selection
Hi, I would like to know if its possible to populate a textbox with the number of days selected using the information selected in calendar box
Zoho Survey - Users access in my Zoho One Organization
Hi, I've setup zoho Survey in my organization and now we are part of Zoho One. Even if i have granted access to my users in Zoho One, to Zoho SURVEY, they cannot access some of the forms. Here is a printscreen of my actual member. Thanks for your help Richard, ID-3 Technologies www.id-3.net
Can I Italicize Text?
Can I italicize text on a survey question? I want to italicize parenthetical text)
Provide a name in response to a question?
I'm trying to require a name to be entered in response to a question. Here's an example: Who is designated as the system admin responsible for granting access to the system? <First Name> <Last Name> How do I get the name entered below the question?
What is the golden rule for email append?
The golden rule in email append is, respect your subscribers—by only sending welcome, relevant and timely messages if you have their permission to do so. Your customers will reward you with higher response rates and lower complaint rates.is't right?
How to create a limit for scale questions?
Hi! Please, my name is Hugo, and I need your help. I want to create a form where the reader will need to choose only five words, among 50 other words, and give a weight, give a number between 1 and 5, for each one of these selected five words. How can I do that? Thank you.
pass parameter via link to zsurvey
HI I am trying to pass a few parameters from the crm to zoho survey via a link. from crm in survey field (value) lead first name first name (FName) lead last name last name (LName) lead email address email (EmailID) lead id lead id (LeadID) this goes into survey link I was under the impression that I need to pass it in this manner: survey.zoho.com?Fname=${Leads.First
Matrix multiple choice : Can the customer delete his/her choice?
Hi, As we are testing our survey, we noticed that it is not possible to double click on the dot of a column/row in order to delete it. In that sense when a customer fill the form, it is not possible to delete the answer from the moment that there is a clic. Is there any way of enable a function to make that possible ? Otherwise, is there any other way to create multiple matrix that integrate that issue ? Thank you! Julie
ZohoSurvey See Individual Answers By Name
Hi, when I send out a survey through the CRM, I can track the responses of a particular contact. When I mass email it through Zoho Survey to the group this contact belongs to, I can't track their individual responses. Only their IP address shows up. Is there a workaround?
Shortening the Survey Link
Good morning, I am in need of shortening the survey link so that my team can share it with people over the phone. I cannot locate any help desk phone number or email, so I am hoping through this Q&A someone can assist me. The current link is: https://survey.zohopublic.com/zs/IXCuhr
Upload File to Zoho Survey
Hello, is it possible to upload an file to the zoho survey like an pdf or jpg? Regards Carsten Sachse
Survey report in a translated language
Hello We do offer surveys in which respondents can choose between three languages. But the original language of our surveys is Dutch. Whenever I export final results of a survey it is allways in the orginal language of the survey. Is there a way to export survey results in one of the translated languages offred to respondents?
How to assign a unique identifier to a survey?
We are setting up a survey for internal purposes, where multiple members of our sales team will be completing the survey multiple times. We need to find a way to auto-assign a unique identifier to each survey response. Is this possible, and if so, how? Thanks.
survey custom page - error
Error! End page message is not valid.End page message should be 1 to 5000 characters. it only contains 1,000 chars. There is a bug.
edit existing email survey link
Dear Support, Good day we are having issue with with our survey link this is the original survey link http://helpdesk.snhgroup.com/app/itdesk/SurveyDetails.do?surveyMode=newSurvey&surveyID=24209000002049351&userID=24209000001739193&KEY=Vkp67q%2BmVqrtmkb8K15pGKfDEh3YSEriUik%2BHa6cj%2F3Dy2LWIRJzAKkmhWP0lTwt somehow it change to this http://ax.snhgroup.com/app/itdesk/SurveyDetails.do?surveyMode=newSurvey&surveyID=24209000002049351&userID=24209000001739193&KEY=Vkp67q%2BmVqrtmkb8K15pGKfDEh3YSEriUik%2BHa6cj%2F3Dy2LWIRJzAKkmhWP0lTwt
custom end page formatting errors - where are the spaces coming from
the edit control (looks like from 1980) causes many many extra spaces. really not a good use of our time working around poor controls like this one. https://www.screencast.com/t/b1YzmM9g
Vertical alphabetical Order in a 3 columns Multiple Choice list
Hi, I wonder if we can sort entries by vertical alphabetical order in a three columns Multiple Choice List ? My list is already sorted from A to Z, but when I select the format display in " two or three vertical columns", the alphabetical order keeps horizontal and not vertical (from top to bottom). Is there any way to do it vertically? Thanks
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