Office 365 Shared Mailbox's - TeamInbox
Hi There, I'm currently on a trial of TeamInbox and finding it great but wanted to ask if it's possible to add our O365 Shared Mailboxes in. Had no problems with personal but I just get a message saying "Sorry, request cannot be actioned". How do I go
Several Requests
Hello, is there any update on the following? * Scheduling Emails * Automatic Schedule Backups on Zoho Workdrive * Moving Emails Between Inboxes
SLA Hours
Is there any way to have any kind of business hours set? For instance if we receive an email after work hours the response rule flags it as over the response time even though we are closed at that time.
Move email between inboxes?
Is it possible to move emails from one team inbox to another? We would like to be able to have a single "catch-all" inbox for incoming requests, and then move the email to the appropriate department inbox. I was hoping we would be able to accomplish this
Initial setup
I'm trying to make a team inbox using an email alias that currently only comes to me. All the email is done through zoho mail. However when I try to process this I get the error message an internal error has occurred please try again later. I've tried
How to mark email as "Unread" in Zoho Team Inbox?
We are trying to start using Zoho Team Inbox, but the problem we are facing is that we can't find a way to mark an email as "unread." I know that this is possible in the Team Inbox app, but it appears it isn't possible in the app in the web browser. Is
Zoho Team Inbox is down
Messages can not be displayed as of now. It pops the error "Lo sentimos, se produjo un error interno al listar los mensajes en la bandeja de entrada. Repita la operación." and "Sorry, this action could not be performed now due to an internal error. Please
Folders inside Inbox
Hello, Is there any way to create folders inside an Inbox in Zoho TeamInbox?
Inviting users without email accounts
I have a team of 3 that need to access a central enquires@ mailbox. So TeamInbox seems perfect. But the team members don't have their own email accounts/addresses, so how can I invite them to the TeamInbox team? In Team > Members > Add Members, I can
Scheduling emails, read emails and moving emails between inboxes.
Hello, In our company we are quite in need of these features. Are they going to be implemented any time soon? We would be very grateful if so. The rest of the app seems to work great! -> Scheduling emails just the same way Gmail or Outlook does. -> On
Email forwarding FROM TeamInbox?
can find plenty of instructions to forward TO teaminbox, but nothing on adding an action to a rule that allows me to forward incoming email TO my TeamInbox OUT to external emails. Situation: Have a IT tech on retainer (not my employee), need to forward
Can you sync CRM contacts to TeamInbox?
Can you sync CRM contacts to TeamInbox? Or at least upload them? From what I can see, you have to enter them manually one at a time.
Easy way to Bulk Delete emails
We get a lot of email into our TeamInboxes and we need to go through now and delete a lot of them. Yes, we can use filters but the select all, only allows for 250 threads at a time, once you page down the screen to get that many found. Is there a way
TeamInbox or CRM Sales Inbox
Has anyone used both of these applications and found a preference? It seems like the salesinbox is made to integrate directly with the CRM (which is a plus for me). However, it seems like TeamInbox has been getting more development lately? And they do
Whatsapp Calls & User Informatio
Hello, if integrated Whatsapp with Zoho Team Inbox, what does it happen with calls? They can no longer be attended as they used to be through whastapp business app? Also informatión such as profile picture is not displayed, will that be fixed? How can
Integration with Zoho Books and Team Inbox
Hello, now with the new release of Whatsapp inside Zoho Team Inbox it makes more sense than ever to be able to sync contacts between Zoho Team Inbox and Zoho Books. For our organization Zoho Team Inbox Contacts module is completely useless due to not
How to sync read mails to GMail?
Hello I am testing Zoho TeamInbox but I have an issue with my connected GMail account. Whenever I read a mail in TeamInbox or even reply to it, the email stays as "unread" in GMail. Is this normal behaviour? I thought that with the 2-way sync of IMAP
Zoho Team Inbox down for several hours
Error while processing the request! javax.mail.MessagingException: java.io.IOException: Problem communicating with the recipient server
From address in personal inbox
Hello, I have set up a personal inbox in Teaminbox via email forwarding from my Zoho Mail account. I would like to use the email address of the team as from address in my personal inbox, but can not choose it and cannot create it as personal sender address,
Trash - Delete All
We use 6 inbox shared (via IMAP). The Trash bin contains a lot of messages. Is it possible to delete them all permanently? Is there a rule to empty trash bin after xx days? Deleted permanently message in TeamInBox are deleted permanently in the related
About Signatures
I have multiple sender email addresses in my Inbox. Can I change the signature each time I change the sender email address? 【Reason】 Because I need to change the sender email address for each customer and change the signature with it. Any suggestion
showing 2 sent emails
Hi Zoho TeamInbox has started showing 2 sent emails when sending from it. It only sends the email once however. I have tried turning off the "save copies of messages in the sent items folder" setting which does work, however we still use outlook for our
Is there an approximately date for the next update release?
It would be great to know the features that will be added and the date. Also, I would like to congratulate the developers. Despite the fact, I did not trust the software a lot and the configuration was quite hard, more taking into account that the documents
Mobile phone custom variable in signatures
Hi, We are using the {{user.mobile}} variable to show the user's mobile phone in the email signature. The problem is that we cannot get anyone's mobile numbers to appear. All users have a mobile number defined in their Zoho profile, as well as their Account
How to Recall emails send from Teaminbox
How to Recall emails send from Teaminbox ?
Verify Sending Email Address
We have hooked up a Google Workspace email account to TeamInbox. It has an email like XXX@YYY.com However we use the alias feature of Google Workspace, so the email we will actually receive emails at and the email we want to send emails from is: XXX@ZZZ.com
TeamInbox notifications through cliq
Is there a way to configure TeamInbox notifications to be delivered by cliq? Currently a user need to have a tab in the browser opened in TeamInbox to get a notification in the browser. Users already have open tabs for email, cliq, connect, etc. If they
How do I reorder tags?
I have quite a few tags in TeamInbox, but they always display in a seemingly nonsensical order. Is it possible to rearrange tags? Or sort them alphabetically?
Sync Zoho CRM
two sync of contacts, accounts and email messages with Zoho CRM and Zoho TeamInbox.
Are you planning to add eWidget to teaminbox?
Hey, Are you planning to add eWidget to teaminbox? Congratulations, the inbox is great for teams - message templates, the possibility of delegation (assign), watching selected e-mails is excellent
Bulk Importing Personal/Shared contacts via csv or excel
Hi, Is there a way we can add multiple contacts or import a contact list to the personal or shared inbox? Please assist
BUG - Labels Not getting applied - Rule
Hello, I have a rule where if sent an email to a domain @domain.com or receive an email to that domain it auto puts a label to it. It is not working unfortunately since several days/weeks ago. I would be very grateful if you could check it. It used to
Custom Reports/Analytics in Zoho TeamInbox
Can you create custom reports/analytics in TeamInbox. For example I would like to see how many requests came in based on certain tags or topics.
Viewing only Replies in TeamInbox
Hello, I've added a few inboxes and it seems to be showing all the emails I send out which is great, but I don't see a setting to only show people who reply to those emails. Is there a way OR a section where I can just see people who are replying to the
Use Gmail for SMTP
I hooked up a Google Workspace email to TeamInbox and incoming emails are working through POP, but the SMTP settings won't connect for outgoing email. When sending an outgoing email TeamInbox says, Verify to use this address as sender address. Verify
Deleting an inbox
We originally connected teaminbox to an inbox that had been running for 3 plus year. There were in excess of 100000 emails in this inbox and this has caused n end of problems. We are now looking to disconnect this inbox and connect up a fresh one. My
Automatic Forward and personal mailbox
Hello there, I'm testing TeamInBox right now and I globally find it great ! However, I have two pain points. I would like to know if the features exists or not. And if not, if it's in your roadmap : Is there a possibility to set a personal inbox ? (easier
TeamInbox - Unread
In Teaminbox there's a view "Unread" We've played around with it, no one understands what it does or how it works. In the documentation it says "Unread - This is the global view of all your unread messages irrespective of the teams or inboxes." That's
Timeline feature not grouping messages together
I just started a trial of TeamInbox. I composed a new email in TeamInbox and sent it to my personal gmail account. I received it in gmail successfully, and it was properly delivered from the shared inbox email address. So far, so good! I then replied
How to print all tasks
I want to print a report on tasks status
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