Unable to cancel account
Hello, I tried to close the account but cannot do it. Deleting Organization said I have to cancel my subscription first. Then I can't view the subscription page and it redirects to error page. Deleting the subscription is not working too. https://store.zoho.com/html/store/error.html
One click login not working since last update of chrome browser extension
Hi, Since the last update, the new chrome browser extension is not working OK. The One-click login feature is not working, and we always receive an error authenticating. We've tested it with the browser add in of firefox and it's working OK in firefox.
Receive daily emails with exported password
I requested the password to be sent to me via email. I am happy to report that I received it. However, I receive it every day from that 1 request in email. This is a 1 time request for exporting passwords in vault, I should only receive 1 email.
Introducing Zoho Vault's revamped extension for Google Chrome and Firefox
Hey everyone, Following the official launch of our web interface in January, we're happy to announce that our new browser extensions for Google Chrome and Firefox are now live. The extensions work a lot faster and offer enhanced password autofill. The
Browser extension auto logon not working on some pages e.g. Amazon AWS
Chrome browser extension auto logon red Z icon appears on https://signin.aws.amazon.com/ but it doesn't work when I click on Fill action. Nothing happens. I tried saving the password with URL https://aws.amazon.com/ and https://signin.aws.amazon.com/ but neither work. I've noticed same problem happening on sign-in pages of other websites too.
Free webinar: Maximize productivity with the new Zoho Vault browser extension
Following the official release of our new web interface, we recently launched our completely revamped browser extensions for Chrome, Firefox, Safari, Vivaldi, and Brave. The new extension extensively focuses on improving user productivity, enhancing the
Chrome Extension freezing up
I have my Chrome browser extension updated to the new version. I am unable to type in my master password because it freezes up after a few characters. I tried uninstalling and reinstalling the extension. Any ideas?
Can't open vault in Chrome extension
I'm using the Vault extension (v1.84) for Chrome (89.0.4389.90) on a MacBook (OS is Big Sur) and I'm unable to open the vault. I need to enter my master password but when I click in the field the keyboard doesn't respond. As soon as I click into another
Fill extra fields?
I can't seem to work out if the Zoho Vault browser extension can fill in extra website fields like LastPass can? With LastPass it can fill in the "Domain" field, but i can't seem to get Zoho to do it.
Why Zoho Vault is the best alternative to LastPass Free
A recent update from LastPass has upset quite a few of its users. The new changes indicate that starting March 16, 2021, LastPass free users will only have access to devices of one type: Mobile devices (smartphones, tablets, and smartwatches) or Computers
Password Requests from Third Parties
Hi, Is there any way to request a password from a third party (i.e. somebody that doesn't use Vault)? Ed
Password policy without limiting the age
I have question about password age in policy. I tried to make the policy restricting to have numbers and special characters, without password age. But when I set the password age as blank, message said "Unable to process your request". And when I set 0 for password age, "Password age should not be less then 7 days.". So now "password age"is a mandatory in the policy and restricted to 7 -120 days?
World Password Day: 5 interesting facts about passwords
It's World Password Day: that time of the year when we talk about password hygiene and the importance of safe password management. World Password Day is observed on the first Thursday of every May, and this year, we'd like to talk about some of the most
Subfolder privileges
Hi, I'm sharing a folder with a colleague with manage privilege. When I create a subfolder, I see an option : "Clone sharing privileges" below the subfolder name. So I can share this subfoler too. But when my colleague creates a subfolder in the shared
Why super admin cant view all the password saved by the different employees in zoho vault ?
I think super admin must have the ability to access and view all the passwords saved in zoho vault no matter if a password record owner has shared the view right of the password with super admin or not because in our current scenario our one of the employee
Managing cyber threats when working remotely | A Customer Survey Report
The nearly universal adoption of remote work has changed the way businesses function. Globally, enterprises continue to work to find new ways to make life easier for employees working remotely. However, a commonly cited concern has been the lack of cybersecurity
Any plans for Form Fill functionality? If so, when?
Any plans for Form Fill functionality? If so, when?
Free Webinar: See why Zoho Vault is the best alternative to LastPass
When LastPass was acquired by LogMeIn in Oct 2015, we expressed our genuine concern about how this would change the LastPass business model and how customer trust would transfer from one company to another. As we suspected, LastPass doubled their pricing
Closing zoho vault only
Hello folks, I started a look with zoho vault after recent Lastpass annoucement :) It looks promissing however I strugle with issue that I by misteake created vault on wrong account. Is there a way to completly wipe this, to be sure that vault is not
Passphrase Inactivity Problem Firefox
In Firefox when I set the inactivity to 1 minute Zoho Vault works properly. When the Passphrase inactivity is set to 30 minutes or one hour it never timesout even after leaving the computer untouched for hours. In Chrome on the same computer with the
The early access to Zoho Vault's new user interface is here
The much-awaited beta release of Zoho Vault's new user interface is here, and we can't wait for you to try it! Our new UI is lighter, simpler, and a whole lot faster, enhancing the productivity of everyone in your organization. Before you try out the beta version, take a look at some of our notable UI changes. New UI, new terms We've made some changes to a few key terms across our product. From here on, Secrets, Chambers, and Passphrase will be replaced with Passwords, Folders,
Has Zoho Vault's New Web User Interface Been Officially Released Now?
Hello, I wanted to ask if the new web user interface is now officially out of beta, publically released, and the default or only interface for users now? In the top-left of the new web user interface, "Beta Interface" was written there. However, several
Why passwordless authentication should be your top security project for 2021
Hello users! We know that nobody likes to remember passwords, yet they form an indispensable part of our lives. Many of us working with any kind of technology today manage numerous passwords for personal and business accounts. With the widespread adoption
New Vault Extensions unacceptable
It takes twice the work to execute one website. New face but doesn't work as well as previous. I want old one back or will look into another system. Too bad. It was fine before !!
One to One sharing
We use Zoho Vault for business and I want to use it for my personal stuff. But I don't see One to One sharing and I may need to share some passwords with some people.. nothing crazy but something like the One to One sharing feature from LastPass free
Problem with Vault API
Hi, I'm testing Zoho Vault and trying to do some operations with it's API, because, in the future, we will need to automate some operations, like chamber creation. I have registered a self client with "ZohoVault.secrets.ALL" and "ZohoVault.user.ALL"
"Another password with the same name already exists" - but it doesn't.
I have been shown this message when trying to store the second password in Vault. There is only one other password stored and it's not for this second site. When I try to log into this second site, the Zoho "Z" icons appear in the username and password
Free Webinar: An exclusive live Q&A session with the Zoho Vault team
As 2020 draws to an end, we're closing out a year that has seen drastic changes all around the world. Many businesses have adopted cloud solutions and a remote work culture for the first time, and this has given rise to newer cyber risks and threats that
Easy copy password from browser extension (like LastPass does)
I'm using the Chrome extension (version 1.81) I would really like the ability to copy password from the browser extension after doing a password search. For example, a common scenario I have with LastPass is: when I'm in a Client's WordPress site and need to put in the credentials for a plugin, I click on the LastPass browser extension, search for that plugin and use the "Copy Password" feature. Thanks, Scott
The Zoho Vault Beta Championship
Zoho Vault is built on years of customer trust and feedback. We've consistently reinvented ourselves to meet modern password security requirements and this year, we have designed a brand-new user interface to compliment our best-in-class security features. This quicker, simpler interface is built to help your entire team become even more productive. As always, we would love to hear about your experience with the new UI as well. We're inviting all our users to become a part of our online event: The
Serious flaw in Vault beta
I'm using the Vault beta interface. When I click on a secret to view the information I see secure notes. When I open the secret for editing I see a completely different set of secure notes. This is a serious flaw. The secure notes I see when I view the secret are correct. The secure notes I see when I edit are incorrect. So it makes me wonder if all my secure notes are now somehow not accurate. Since I wrote this I updated a secret in Vault. I noticed that when I edit the secret the secret notes
Jira Service Desk integration
I have created the Jira integration as explained here: https://help.zoho.com/portal/en/kb/vault/integration-guide/articles/help-desk-integration-password-manager#JIRA When I try this out, I get this error: The ticket exists and is in status In Progress. How can I solve this?
Security keys as 3FA
I cant find out what protocals Zoho uses for security key 2FA Bitwarden uses all of them Any ideas Thanks
VAULT
Somehow I have lost the VAULT extension in GOOGLE CHROME. Tried following the directions to readd, but I get an error that THIS SITE CANNOT BE REACHED. Not sure where the issue may be be.
Evaluating but discovering bugs
I am currently evaluating Vault for my companay with between 10-20 users. This is my experience so far of the major issues: - importing a csv of passwords (about 2000) - fails with no helpful message, just that there is a "problem" - requested technical support about 4 days ago, no response - eventually managed to import by breaking the import into smaller chunks - but no indication that that was the issue - even had a problem requesting help because the "contact" field where I added my email, turned
Managing Categories
Hi, I found out you can set a category to passwords. Apparently a defulat list is provided. One specifically stuck, the windows category. We have windows on our building for sure, bt don't need any password to be open ;) and only macs as computer. I couldn't find a way to manage the existing category to fit our needs. How can I delet or renamed or add fields to existing categories ? Thanks
Alert on file download
Dear, Is it possible to get an alert on the File "Attachment Viewed" action? Thanks, Tom
User Interface Issue when Creating Website Password
User selects Add > Sites. Now the user searches for the site they want to add, and often finds it's not available. So far so good. But once the user finds it unavailable, which no matter how many sites you add is always going to be common, the user now has to cancel out of the search window, and start all over by going back to "Add" and this time select "Password" and now select "Web Account". This is irritating. Solution - as shown in the example screenshot, there should be some type of button right
Vault Extension for Safari
Hi, We are using Safari as main Browser and we need to install new Macs with Vault extension, however it is nowhere to be foudn in the safari-extension panel. What is wrong ? Any where I can install on Safari 13, and MacOS 10.14 ? Thanks
Vault API error
Hello, I'm tryin to add a group with Vault API like this: POST /api/rest/json/v1/usergroup but I get a 404 error "An error occurred while processing your request." What am I doing wrong? Can support please help me? Kind regards Luca
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