Hello Workplace Community,
Let’s take a look at the new features and enhancements that went live across all Workplace applications this May.
Zoho Mail
Preset limits for the Reminder and Snooze options have been raised from 7 to 50 rows, making it easier to view and select from a broader range of time options when setting reminders or snoozing emails.
When a SecurePass email is kept open beyond its expiration time in Mail, a reauthentication prompt will appear, requiring you to verify your identity again before you can continue accessing the email content.
Get a clear picture on how your team is using Zoho Cliq using the Cliq Summary Report in Admin Reports which provides you an all-in-one view of user activity, including messages, calls, meetings, and discussions.
Stay on top of every meeting in your department with the Meeting Summary Report in Admin Reports. Whether scheduled or created get a quick, clear snapshot of all meetings.
Zoho Calendar
For any calendars subscribed through web URL, you can now set the sync period between 4-12 hours. This helps you to stay synced at a regular interval compared to the previous setting of 12 hours.
Zoho Cliq
Korean language support
안녕하세요! Zoho Cliq is now available in Korean, making it easier for teams in Korea to collaborate in their native language.
Noise cancellation for calls and meetings
Say goodbye to background noise. You can now enable noise cancellation during your calls and meetings for a clearer call experience.
Auto-follow threads
The option to auto-follow threads in channels is now available on the Cliq mobile app. You won’t miss a follow-up, no matter where you are.
Enhance your Zoho Cliq experience by adding widgets to your home screen for quick access and using shortcuts to perform actions.
Zoho Connect
Manage task flow with mandatory statuses. Mark key task statuses as mandatory to make sure no crucial steps are skipped before completion.
Now you can assign task status update permissions to specific people so the right person makes the right move at the right time.
Zoho Sheet
Personalize how you stay updated on changes made to your spreadsheets—comments, edits, or both. Choose how often you receive email notifications for those changes with custom email notification settings.
Zoho Show
Zoho Show is now on Windows—create, collaborate, and present seamlessly from your desktop with all the power of the web version and more!
Zoho WorkDrive
Workflows automate routine, content-specific tasks, helping your team save time, reduce manual effort, and maintain consistency. WorkDrive supports both automatic workflows (triggered by specific events) and manual workflows (started manually by right-clicking a file or folder).
- Managing and Tracking Workflows: The Workflows tab in the left panel helps you manage workflows effortlessly. It provides two sections: Waiting for my action and Started by me, ensuring you can keep track of workflows assigned to you and those you’ve initiated.
- Centralized Workflow Management for Admins: Team admins can access all team workflows from the Admin Console > Workflows, where they can view, edit, delete, or clone workflows, toggle them on or off, and track their activity—all from one place.
Feature Rollout
- Enabled for new users: The Workflows feature will be automatically activated for all new signups. It will be gradually rolled out to organizations with existing accounts that have not yet used Zoho Writer workflows.
- Seamless migration for existing users: For organizations that are already utilizing Zoho Writer workflows, our team is working to migrate existing workflows to Zoho WorkDrive Workflows. This ensures a smooth transition to your ongoing processes.
Feature Availability
- Default Workflows (Review, Approval, Review and Approval): Available for all plans except WorkDrive Individual plan.
- Custom Workflows: Available only for WorkDrive Business plan and Zoho One users.
Zoho Trident
Access and manage delegated mailboxes alongside your own. Depending on your permission level, you can view, read, or reply to emails, on behalf of the mailbox owner (Available on Mac and Windows).
When composing or replying to an email, you can now change the "From" address directly in the Mail Composer. This lets you choose which email account to send the message from, helping you maintain the right context for your conversations (Available on Windows only).
Email permalinks make it easy to quickly access, share, and reference specific conversations without forwarding or searching through your inbox. You can create a permalink to the email you want to share, control who sees it, and set how long it’s available (Available on Mac and Windows).
A .pst (Personal Storage Table) file is an Outlook Data Storage file format for storing local copies of emails, contacts, and calendar events. You can now add these .pst files to Trident to view locally stored email archives without increasing the size of the mailbox(Available on Mac only).
Recent Topics
Zoho Sign 2025–2026: What's new and what's next
Hello! Every year at Zoho Sign, we work hard to make document signing and agreement execution easy for all users. This year we sat down with our head of product, Mr. Subramanian Thayumanasamy, to discuss what we delivered in 2025 and our goals for 2026.
New Account, Setting up Domain Question
Hello, I recently set up a new account with a custom domain. But after paying and setting up my account, it says OpenSRS actually owns the domain, and I have to sign up with them to host my site. But OpenSRS wants to charge me $95, which is ridiculous.
【開催報告】東京 Zoho ユーザー交流会 NEXUS vol.1 ~ データドリブン経営・少人数組織のCRM活用・AIエージェントの最前線 ~
ユーザーの皆さん、こんにちは。 コミュニティグループの中野です。 2026年3月27日(金)、東京・新橋にて「東京 Zoho ユーザー交流会 NEXUS vol.1」が開催されました。 今回は「マーケティング領域のZoho 活用法 × AI」をテーマに、ユーザーさん2名による事例セッション、Zoho 社員によるAIセッションなどを実施しました。 ご参加くださったユーザーの皆さま、ありがとうございました! この投稿では、当日のセッションの様子や使用した資料を紹介しています。残念ながら当日お越しいただけなかった方も、ぜひチェックしてみてください。
Monthly Webinar : Getting Started with Zoho LandingPage
Our monthly Getting Started with Zoho LandingPage webinar is back! If you're building your first page and want a little guidance, this is where to start. Learn how landing pages fit into your strategy, generate leads, and improve conversions. Here’s what
Mass emails - Allow preview of which emails will receive the email based on the criteria
Feature request. Please allow us to view and confirm the exact recipients of the mass emails based on the criteria we've chosen before sending. It can be quite sensitive if you send the mass email to some wrong accounts accidently, so it would be great
Limitation in Dynamic Constant Sum Based on Previous Question Selections in Zoho Survey
Zoho Survey supports the Constant Sum question type, allowing respondents to distribute a fixed total (such as 100) across a set of options. However, it does not support dynamically populating these options based on selections made in a previous question.
SAP Business One(B1) integration is now live in Zoho Flow
We’re excited to share that SAP Business One (B1) is now available in Zoho Flow! This means you can now build workflows that connect SAP B1 with other apps and automate routine processes without relying on custom code. Note: SAP Business One integration
sync two zoho crm
Hello everyone. Is it possible to sync 2 zoho crm? what would be the easiest way? I am thinking of Flow. I have a Custom Module that I would like to share with my client. We both use zoho crm. Regards.
Showing the map along with mileage expense
When you use the GPS to track mileage, it shows you the map of the actual path travelled. It would be very useful and practical to save that map with the mileage expense, so that when the report is created, it provides a map of each mileage expense associated
Import MSG to Yandex Mail Account | Fast & Reliable Solution
If you are facing problem to import MSG files to Yandex Mail account can be challenging if done manually, especially when handling multiple files. A reliable solution is using the MacGater Mac MSG Converter, which simplifies the entire process with accuracy
Copy all reports in a folder
I currently have a database that I need to create multiple charts filtered by market. All of the charts are identical, I just change to of the filters and then I have the next market's set of charts. The only way I've been able to copy charts (reports)
OpenURL working Intermittently
Never had this issue before, everything was working fine up to a few days ago. We have a buttons on reports to open forms with pre-filled fields. Now, there are instances where it will throw and error and gives no feedback. What is really strange is not
Zoho Recruit mailserver get blocked by Microsoft!
Hi, We have experienced this issue twice now, where Zoho Recruit outbound IP addresses are being blocked by Microsoft. We are confident that Microsoft is the blocking party, as all outbound emails to candidates with @hotmail.com, @live.com, and @outlook.com
Calculate Hours Minutes Sec in Zoho Creator Using Deluge
check_In = "8-Aug-2023 10:00:00".toDateTime().toLong(); checkout = "8-Aug-2023 18:00:00".toDateTime().toLong(); //difference = start.timeBetween(end); check_In = "8-Aug-2023 17:56:50".toDateTime().toLong(); checkout = "8-Aug-2023 18:00:00".toDateTime().toLong();
Build Smarter Apps with AI in Zoho Creator
Build Smarter Apps with AI in Zoho Creator This is truly the era of AI, and businesses that adapt now will lead tomorrow. Zoho is already moving ahead in this direction, continuously evolving its platform with powerful AI capabilities. With Zoho Creator,
Zia Dashboard Insights : turn your dashboard into decisions
When you look at a chart or KPI in a dashboard, you would possibly see something like: Revenue: $2.4M ↓ 18% vs last month. It can be a positive growth or a negative one, or a dip in revenue, a spike in deals, a slowdown in renewals—all you usually see
Tickets without registration
Hi, would it be possible to give customers the opportunity to be able to read their tickets without registration?
Zoho Desk Answer Bot vs. Zia Agents – Knowledge Base & Ticket Access
Hi everyone, I’m currently evaluating AI options in Zoho Desk and ran into some limitations with the Answer Bot: Answer Bot limitations Only uses Knowledge Base articles No access to tickets Limited control over sources: Either one Help Center or all
Como estruturar automações eficientes no Zoho Creator
Como estruturar automações eficientes no Zoho Creator Introdução No contexto de aplicações empresariais, automação não é apenas uma conveniência, é um fator crítico para ganho de produtividade, redução de erros e escalabilidade operacional. O Zoho Creator
Changing the status of a work-order
Is there a way to change the status of a work-order?
Online Payment Fees
We don't take many online credit card payments so the merchant service provider (PayPal) charges us the 2.9% fee for processing the amount. I would like the ability for the fee to be automatically added to the total amount for "ease of payment". We'd
What is a realistic turnaround time for account review for ZeptoMail?
On signing up it said 2-3 business days. I am on business-day 6 and have had zero contact of any kind. No follow-up questions, no approval or decline. Attempts to "leave a message" or use the "Contact Us" form have just vanished without a trace. It still
Zia Agents in Zoho CRM: a better way to set up digital employees
Hello everyone, If you've been using Zia Agents in Zoho CRM, so far using Connections was the only deployment method you're familiar with. You create an agent in Zia Agents (define its objective, write instructions, use tools, add knowledge base) and
Bank Feeds
Since Friday my bank feeds wont work. I have refreshed feeds, deactivate and reactivate and nothing is working
Logged out
Hi, just been working on a sheet when a pop up box appeared telling me I'm going to be logged out in x number of seconds and if I reload I may lose any edits, or words to that effect. It did indeed log me out and I did indeed lose my last edits. Any idea
Zoho API
I have little experience with API. I'm trying to get a Custom API working with Zoho creator. I have created a Custom API and created an Endpoint URL, but i get a 9400 error code "The provided HTTP method is not valid for this custom API". Based off the
#157127950
Where did my initial question go?
Zoho writer unable to merge documents to PDF with basic fonts in Hebrew or fonts from my computer
I created several forms that will be merged into PDF files through Zoho Writer and I am unable to receive the PDF in the basic fonts of the Hebrew language or in the fonts I have on my computer. The writer exports to PDF an exchange font that looks very
How I Implemented Subscription-Based Access Control and Expiry Handling in Zoho Creator
I recently worked on a use case where users come into the application to request a service, but they should only be able to continue the process after completing a subscription. The challenge was not just controlling access, but also making sure that
Zoho Forms API
Is there any way to get all form entry list using API? Looking forward to hear from you
Zoho Projects : Task should auto-update to 'In Progress' if timer started
Namaskaram. Right now, if a Task's timer is started, the Task stays in 'Not Started' status. One has to manually update it to 'In Progress'. From a #uxdesign standpoint, it is an unnecessarily two step process to start working on a task. It would be better that, if I start the timer on a task, it should automatically change to 'In Progress' status. Crafted with ❤️ Zoho Gurus | Zoho One Practice Team @ CubeYogi Zoho Authorised Partner | 7+ Yrs | 200+ Projects | 100+ Customers
Laatste facturen en betalingen niet zichtbaar in mijn account
Wij gebruiken ZOHO invoice al jaren, maar sinds afgelopen week is mijn laatst verzonden factuur niet zichtbaar in mijn account, en tevens de laatst betaalde facturen zie ik niet. Hoe kan dit? Ik heb de pagina al diverse keren gerefreshed.
Undelivered Mail uncategorized-bounce errors when sending invoices
Recently we have been getting Undelivered Mail bounce notification when sending invoices. Reason: uncategorized-bounce Some go through no problem some bounce back. We recently sent 10 invoices, 6 received bounce notifications. After reaching out to the
Can I import MSG files into Microsoft 365 without Outlook?
Yes, absolutely. You do not need Outlook installed to import MSG files into Microsoft 365. Aryson MSG file Converter is a dedicated tool that eliminates the Outlook dependency entirely, making the migration process simple and efficient for all users.
Feature Request - A Way To Search Item Groups
Hi Inventory Team, I can't find any way to filter or search by fields of Item Groups. It would be great to see that functionality added. I have a use case where a single product might come from 5 or more suppliers and each supplier's item is an Item in
Zoho Books/Inventory - Update Marketplace Sales Order via API
Hi everyone, Does anyone know if there is a way to update Sales Orders created from a marketplace intigration (Shopify in this case) via API? I'm trying to cover a scenario where an order is changed on the Shopify end and the changes must be reflected
Ticket id issues
When I reply a ticket from desktop, it doesn't have ticket id in the subject and it's great. When I reply a ticket from Zoho desk mobile, Zoho adds ticket id in the subject and I don't want that. Please help in this matter.
Advanced email configuration - agent's name vs. department name
We currently have all four Advanced Configuration options turned ON at the Global-level (Channels > Email > Advanced Configuration) - including the "Show Agent name in Ticket replies and outgoing emails" option. We also had that same option turned ON
Add Bounced as an Email Action / Notification for Bounced Emails
This is one of the hard requirements for the clients we're servicing. They want to get an internal email notification whenever the email they sent to their contacts have bounced, so that they can look into it and update the email address. Currently, the
Files Uploaded to Zoho WorkDrive Not Being Indexed by Search Engines
Hello, I have noticed that the files I upload to Zoho WorkDrive are not being indexed by search engines, including Google. I’d like to understand why this might be happening and what steps I can take to resolve it. Here are the details of my issue: File
Next Page