The holiday cheer is in the air and it’s time to reflect on the year that was. At Zoho PM Suite, we've been working behind the scenes on something huge and exciting all year and now we are almost ready—with just a bit of confetti—for our grand release in the new year. Stay tuned for the big reveal!
Right now, we’ve curated some interesting updates, a whole new pricing plan, and a refreshing course to master your technical knowledge this holiday season. Read on!

New learning space for Zoho Projects
We know that you are secretly drafting witty OOO emails for the holidays, but, are you planning to hone your technical skills as well?
This course aims to equip learners with the basics concepts, navigation flow, and help them get started with the different modules of Zoho Projects. Whether you are onboarding new users, revisiting basic concepts, or gaining a fresh perspective, this course is a valuable addition.
Latest pricing plan: Ultimate
We’ve introduced a new pricing plan, the
Ultimate plan, to accommodate higher limits on automation actions & customizations. It will also support an increased limit for business calendars, holiday lists, sandboxes, etc. We’ve included the most-requested
Lite users in this plan too. The pricing goes as follows:
- Billed Annually - $14 / user/month
- Billed Monthly - $15 / user/month

PM recommendations
With Christmas ho-ho-ho-ing around the corner, be sure to mark your holidays in Zoho Projects’s business calendar. Business calendar helps mark the working days of a week, planned holidays, and the business hours of users across geographies.
Project management meetups
Community Meetups- November, 2025
We hosted a series of Zoho User Group meetups across 8 locations in India discussing ‘The essential pillars of effective project management’. The engagement was energetic with productive insights as takeaways. We got to educate, ideate, and solve the business requirements of users and partners across industries.
The PMI Global Summit 2025
The annual PMI Global Summit was held in Arizona, USA, bringing together over 4,000 thought leaders from various sectors to communicate, connect, and explore emerging technology trends. We hosted an interactive booth representing Zoho Projects and Zoho Sprints with our AI capabilities gaining a lot of momentum.
Evolve 2025 - PMI Singapore Chapter
The lion city had a lot of exciting opportunities in store for us at the 20th Annual Hybrid Symposium, Evolve 2025. As an official sponsor, we had the opportunity to connect with PMO leaders, tech founders, and enterprise teams to discuss state-of-the-art PM techniques as well as the future trends in project management.
Key releases
Zoho Projects has rolled out user-centric features like:
Sign documents or send them for signatures directly from your tasks and issues with the Zoho Sign extension for Zoho Projects.
We’ve introduced a new version of timesheets where users can group time logs or create a timesheet spanning up to 31 days, add time logs to it, and submit it for approval.
User workflow rules are automation rules laid out to be executed around actions related to the users of the portal. It is configured with a trigger that executes the rule and an action that is carried out automatically.
Zoho Sprints has introduced a bunch of sought-after features like:
Reuse checklists in multiple work items by creating templates in workspace settings. This can be used as a base template to create new checklist groups for work items in a project.
Calculate the progress of key results based on linked entities like items, projects, releases, or epics.
Solution Corner
Our solution expert team creates custom functions on demand to meet your unique requirements. Here's a list of recent requests:
Spot task duplication
One of our customers reached out to us with the requirement to notify the project owner and task owner whenever a duplicate task gets created. We implemented this using task custom functions and workflow rules where an email alert is triggered when tasks with the same name are traced. Refer to
this post for the script.
Preset prefix formats for tasks and issues
Zoho Projects creates task and issue prefixes based on the name given to the task or issue. However, we received an interesting request where a predefined prefix must be set for each new task or issue created.
Here’s the custom function code we suggested.
First Response and Resolution with SLA
A customer approached us with a requirement to automatically update SLAs based on the severity of the issue. We worked along with them to create a SLA policy matrix and automatically calculate deadlines based on severity. Get to know the custom function we created in
this post.
Auto-update phase status
Do you require your milestones/phases to reflect the status of tasks associated with them? We’ve drafted a step-by-step guide to execute custom functions that can automatically update the phase status.
Check it out.We build custom solutions to solve unique customer requirements and accommodate personalized requests. If you are looking for customized solutions in Zoho Projects, leave a comment below and we will reach out to you!
We hope all our new additions and enhancements help you manage your projects better. Keep tabs on this space for more such round-ups and updates on our suite of project management tools.
Happy holidays,
Zoho Projects Suite
Recent Topics
Form to PDF template
I am looking to create a Form and when information is inputted, it will merge it into a PDF template we already have. There could be multiple lines in the form and each line inputs information into a new page of a PDF template.
Using gift vouchers
We would like to be able to offer a limited number of gift vouchers, of varying values, to our customers, and are looking for the best way to do this. We have looked at Coupons and Gift Certificates, but neither seem to fit the bill perfectly. Coupons:
Customizable UI components in pages | Theme builder
Anyone know when these roadmap items are scheduled for release? They were originally scheduled for Q4 2025. https://www.zoho.com/creator/product-roadmap.html
Feature Request - Set Default Values for Meetings
Hi Zoho CRM Team, It would be very useful if we could set default values for meeting parameters. For example, if you always wanted Reminder 1 Day before. Currently you need to remember to choose it for every meeting. Also being able to use merge tags
Please verify my account
Hi, We have just launched our website and received media coverage in our country. Hundreds of users are signing up for our platform every day. We would like to send them a welcome email, but we are unable to do so because our ZeptoMail account has not
Subject character limit increase
We have an occasional user case where subject lines exceed 500 characters which is the ZeptoMail imposed limit. While I understand long subject lines are not "best practice", these are particular notification emails with specific information for client
Conditional Field Visibility in Bigin CRM
I would like to request support for conditional field visibility within Bigin CRM. This feature should allow administrators to configure show/hide rules for fields based on predefined criteria (e.g., field values, picklist selections, stage changes,
Account blocked
Yesterday I got my Zeptomail account blocked due to too many hard bounces. My account is used exclusively for sending transactional emails (eg. your order has been shipped, a form has been filled, etc) and the sudden blocking impacted hundreds of websites
Nested notebooks
Dear Sir/Madam, I would like to know if it is possible to nest notebooks. It would be very helpful when there are too many, as it would improve organization. Thank you for your response. Best regards.
Whats that
Price?
Proactive Alert for Existing Open Tickets per Contact / Account
Hello Zoho Desk Team, Greetings, and hope you’re doing well. We would like to submit a feature request aimed at improving agent awareness and efficiency when handling tickets in Zoho Desk. Use case When an agent opens a ticket (new or existing), it is
Shift-Centric View for Assigning and Managing Shifts in Zoho People
Hello Zoho People Product Team, Greetings and hope you are doing well. This feature request is related to Zoho People - please don't move it to zoho one! We would like to submit a feature request regarding the shift assignment and management view in Zoho
Bring Zoho Shifts Capabilities into Zoho People Shift Module
Hello Zoho People Product Team, After a deep review of the Zoho People Shift module and a direct comparison with Zoho Shifts, we would like to raise a feature request and serious concern regarding the current state of shift management in Zoho People.
Add the ability to Hide Pages in Page Rules
Hi, We have Field Rules to show and hide fields and we have page Rules, but we can't hide a page in Page Rules so it isn't completed before the previous page (And then have the Deny Rules to prevent submitting without both pages completed), we can only
Ticket resolution field - can you add links, video, and images?
Seems like the ticket resolution fields is just a text field. Any plans to add the ability to add links, images...the same functionality in the problem description box? I would like to send the customer a link to a KB article, a link to our Wiki, embed
Ticket Resolution - Add rich formatting, screenshots and attachments
The resolution field only allows plain text at the moment. Many of our resolutions involve posting screenshots as evidence, it would be great for us to be able to have rich text formatting, be able to paste screenshots and add attachments in the solution
Remove the “One Migration Per User” Limitation in Zoho WorkDrive
Hi Zoho WorkDrive Team, Hope you are doing well. We would like to raise a critical feature request regarding the Google Drive → Zoho WorkDrive migration process. Current Limitation: Zoho WorkDrive currently enforces a hard limitation: A Zoho WorkDrive
Deprecation Notice: OpenAI Assistants API will be shut down on August 26, 2026
I recieved this email from openAI what does it means for us that are using the integration and what should we do? Earlier this year, we shared our plan to deprecate the Assistants API once the Responses API reached feature parity. With the launch of Conversations,
CRUD actions for Resources via API
Hello, is it possible to perform CRUD actions through the API for Resources? We want to create a sync from Zoho CRM Car record to Bookings resources to create availabilities for Car bookings. For Test drives, not only the sales person needs to be available,
Stop the Workarounds: We Need Native Multi-Step Forms
After over 17 years of community requests, I'm hoping the Zoho team can finally address the lack of native multi-page form support in Zoho Creator. This has been one of the longest-standing feature requests in the community, with threads spanning nearly
Feature Request - The Ability to Link A Customer with a Vendor
Hi Finance Suite Team, Many businesses buy and sell products from the same companies or individuals. For example, a car sales business may buy a car from a member of the public, and that member of the public may also buy a new car from us. This makes
Kaizen #140 - Integrating Blog feed scraping service into Zoho CRM Dashboard
Howdy Tech Wizards! Welcome to a fresh week of kaizen. This week, we will look at how to create a dashboard widget that displays the most recent blog post of your preferred products/services, updated daily at a specific time. We will leverage the potential
Convert Lead Automation Trigger
Currently, there is only a convert lead action available in workflow rules and blueprints. Also, there is a Convert Lead button available but it doesn't trigger any automations. Once the lead is converted to a Contact/Account the dataset that can be fetched
Conditional formatting: before/after "today" not available
When setting conditional formatting, it only allows me to set a specific calendar date when choosing "Before" or "After" conditions. Typing "today" returns the error "Value must be of type date". Is there a workaround? Thanks for any help!
Text snippet
There is a nice feature in Zoho Desk called Text Snippet. It allows you to insert a bit of text anywhere in a reply that you are typing. That would be nice to have that option in Zoho CRM as well when we compose an email. Moderation Update: We agree that
Analytics <-> Invoice Connection DELETED by Zoho
Hi All, I am reaching out today because of a big issue we have at the moment with Zoho Analytics and Zoho Invoice. Our organization relies on Zoho Analytics for most of our reporting (operationnal teams). A few days ago we observed a sync issue with the
I'm getting this error when I try to link an email to a deal inside the Zohomail Zoho CRM extension.
When I click "Yes, associate," the system displays an "Oops!! Something went wrong" error message. I have attached a screenshot of the issue for reference.
CRM gets location smart with the all new Map View: visualize records, locate records within any radius, and more
Hello all, We've introduced a new way to work with location data in Zoho CRM: the Map View. Instead of scrolling through endless lists, your records now appear as pins on a map. Built on top of the all-new address field and powered by Mappls (MapMyIndia),
Adding custom "lookup" fields in Zoho Customization
How can I add a second “lookup” field in Zoho? I’m trying to create another lookup that pulls from my Contacts, but the option doesn’t appear in the module customization sidebar. In many cases, a single work order involves multiple contacts. Ideally,
Zoho Sheet - Desktop App or Offline
Since Zoho Docs is now available as a desktop app and offline, when is a realistic ETA for Sheet to have the same functionality?I am surprised this was not laucned at the same time as Docs.
ZOHO add-in issue
I cannot connect ZOHO from my Outlook. I am getting this error.
Issues with Actions By Zoho Flow
Hi, I have a workflow that fires when a deal reaches a stage. This then sends out a contract for the client to sign. I have connected this up through Actions by Zoho Flow. Unfortunately this fails to send out. I have tracked it down to the date fields.
Special characters (like â, â, æ) breaking when input in a field (encoding issue)
Hey everyone, We are currently dealing with a probably encoding issue when we populate a field (mostly but not exclusively, 'Last Name' for Leads and Contracts). If the user manually inputs special characters (like ä, â, á etc.) from Scandinavian languages,
Set Custom Icon for Custom Modules in new Zoho CRM UI
Which WhatsApp API works seamlessly with Zoho CRM?
I’m exploring WhatsApp API solutions that integrate seamlessly with Zoho CRM for customer communication, lead nurturing, and automation. I would love to hear insights from those who have successfully implemented WhatsApp within Zoho CRM. My Requirements:
Marketing Automation
L.S. Marketing Automation is and has always been part of the Zoho One bundle - according to the information provided on the Zoho Website. Why when I open Marketing Automation do I get the following message?: "Your trial has expired. We hope you enjoyed
What's New in Zoho Analytics - January 2026
Hello Users! We are starting the year with a strong lineup of updates, marking the beginning of many improvements planned to enhance your analytics experience. Explore the latest improvements built to boost performance, simplify analysis, and help you
Can I convert multiple OLM files to Thunderbird at once?
Yes, you can convert multiple OLM files to Thunderbird at once using the Aryson OLM file Converter. The tool supports bulk OLM file conversion, allowing users to select multiple OLM files in a single process. It preserves the original folder structure,
Translation from Chinese (Simplified) to Chinese (Traditional) is not working. It randomly translated. Google Translate accurately but zoho translate is not working at all
Hi friends, The newly added language for translation. https://www.zoho.com/deluge/help/ai-tasks/translate.html "zh" - Chinese "zh-CN" - Chinese (Simplified) "zh-TW" - Chinese (Traditional) my original text: 郑这钻 (and it is zh-CN) translated traditional
The Social Playbook - January edition: Getting started with content creation
Social media isn’t just about posting some random content. It’s about why certain content works, how brands stand out, and what makes people pause mid-scroll. The Social Playbook is a monthly community series where we break all of that down. Through real
Next Page