cant add new user
I want to add a new user mail to my zoho mail. but shown as： An unexpected operation was detected in this IP address. Please try again later.
Delete and Re Add User?
I delete a user because I couldn't change the email address. Now I can't re add the person because it's saying the person exists. How can I add the person back?
verification regarding
hii, i cannot verify the dns . i hosted the domain in rediff business solutions. i tried cname method but its showing error.pls help thanking you faizal
Blacklisted Domain and email
Hi, I'm informed several emails and domains in "Email Black List" and "Domain Black List" but I'm still receiving 200 emails every day from spammers. Which field in the header of the email Zoho considers to check if emails is in the black list or not? Please, consider the attached screenshot in the header. I'd like to know how can I block this kind of email. In the image header says "permitted sender" but domain is on black list. I don't understand the criteria for this. Thanks, Best regards, Andre
550-Please turn on SMTP Authentication in your mail client.
Please solve the issue I am Getting Incoming mails but from Gmail if i send the mail it is not going to ZOHO mail Box.......... Delivery to the following recipient failed permanently: admin@diyahosting.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain diyahosting.com by diyahosting.com. The error that the other server returned was: 550-Please turn on SMTP Authentication in your mail client. 550-mail-wj0-f182.google.com [209.85.210.182]:40924
I can not create email address, but not showing in list also.
Hello, One of my mail id shaheer@vertex.com.qa is not showing in my accounts list and unable to create as new. Plz help.
Cannot Unblocked User
Hi, I of our email account nurlina@inspiracomm.net get blocked due to exceeded storage limit. Even after clear the storege to below 50%, admin cannot unblock the account. Please help to unblok ASAP as my email to support have no respond.
Problem sending and receiving e-mail in Outlook
Hello guys, I received an email saying: Mail rate exceeded limit However, we realize that this might have been unintentional. To unblock, please click here. I clicked and cleared all my messages from the server, but now I can not download them in Outlook anymore. This gives a mistake! I really need this to work, because I also have an e-commerce that uses the server to send mail on the platform, but it also does not work. The only place I can see the emails and send is the Zoho.com website. Thank
SPF soft fail delivery not working
Hey guys, This has happened to me a few times already. Some of the emails I receive from the school district where my kids schools is in end up in Quarantine because spf soft fail. This is expected, as I have it configured this way. But when I select the message and click Deliver, it does not actually get delivered to our mailboxes. Any idea why that is? Thanks
Blocked Email
Dear Zoho teams, Address email was had blocked because I have sent lots of emails today and reached the maximum self-unblock limit. Could you set unblocked email for me so I can reply some urgent companies today, pls? My email: info@saigonhanoiholiday.com Hope you can fix this soon, Regards,
Incoming Email Disabled
Hello! Some email accounts have been disabled. But when I activate it, I can not enable inbound mail. I followed the guidelines of this link: https://www.zoho.com/mail/help/adminconsole/email-administration.html#alink4 However, when I click on incoming disabled I receive a message that can not be enabled. Please, how can I solve it?
Incoming Email Disabled
Hello! Some email accounts have been disabled. But when I activate it, I can not enable inbound mail. I followed the guidelines of this link: https://www.zoho.com/mail/help/adminconsole/email-administration.html#alink4 However, when I click on incoming disabled I receive a message that can not be enabled. When I disabled the accounts, I noticed that there were some options marked. And I did not uncheck it. How do I reactivate? Please, how can I solve it?
Our Outgoing Email is Blocked.
Outgoing email is blocked. Can you please unblock the same.
How can I edit my user name when I send a email
Hello I have a problem, when I sent an email, it says "Drector Comercial". I have already corrected it as Director Comercial in My profile account, but the changes are not shown still. What can I do? Best Regards Octavio Parra Director Comercial La Primera Restaurante Bar Santa Marta, Colombia
I deleted user but the account doesn't erase
I deleted 2 users but they are still in the list. Instead their name and e-mail, in the list appear the name an user code, like un1**************3id and I can't create other user becuase I used the maximum. How can I delete this old user permanently? Thanks.
Unusual user creation activity detected from this IP
Hello Support, I get error message when I m trying to create new account. Can anybody help me out to resolve below problem. "Unusual user creation activity detected from this IP." Thanks! Parth
not working "Custom Login URL for Zoho Mail"
Dont working "Custom Login URL for Zoho Mail" , currently i used wix dns manager. please help me, best regards,
Problem with create e delete email user account
Hello. When i try create a new email account, the new account is showing like: I cant delete account too. Can help me? Thanks Marcio
New user email is create incorrect and cant delete then
Hello. I try create a new user mail but is create incorrect. The user appear like un1480424626688r1id e cant delete then. Someone can help me? Thanks. Marcio.
DKIM Verification Failure
HI It's been over 24 hours and I'm still getting verification failure despite following the instructions perfectly and also using the third party link to check the validity. What else could be wrong?
forgot admin password
Hi we have admin@babycenterindia.com account which is admin account of www.babycenterindia.com domain. But forgot the password of admin@babycenterindia.com Even don't remember the secondary Email ID for recovery of admin's password. Please help to recover the password or else if i get secondary email ID is obtained means it will be easy to recover the password. Please help to recover admin password of admin@babtcenterindia.com
Domain hosted elsewhere, web site / emails to be hosted on Zoho, but MX records conflict with CNAME
My domains are all hosted at MyDomain.com. Recently I set up a web site on Zoho Sites and I altered the CNAME record at MyDomain for the domain mapping to work. The CNAME instructions I followed are here: https://zohosites.wiki.zoho.com/domain-mapping.html And it works OK. I had verified my domain with a temporary CNAME and it verified. (I deleted that extra CNAME record afterward.) No problems with that. So my two entries (one for www and one for root) now point to CNAME zhs.zohosites.com. Next
I can not add my domain to zoho
Hello, I tried to add my domain 365care.vn to zoho but it showing * This domain is already associated with this account "*****00". Please help me to delete my domain in your database so I can register it again
Unable to verify domain
Dear Sir, I have tried html method but i am unable to verify the domain mominarugs.com please help. Unable to do with other methods also. Regards Neeraj
Unable to add Alias Address
I added a domain to my account. Post verification when adding the initial alias I get the above error message. Screenshot is attached.
Can not confirm new e-mail - need to delete
Mistakenly added new e-mail as primary before realizing I could only use one domain on account. Now I can't delete or change back primary email without first "confirming primary". There's no way to do this because domain can not be set up. It's a bit of a catch 22. I just want the newly added email deleted and previous primary email reset.
Migration was working but seems frozen now
I have 7 email account migrating from my previous provider. 4 finished but 3 where taking really long because they had "TRASH" folders which I forgot to exclude migrating. So I logged into the accounts and deleted the trash. But now the migrations seem to be making no further progress. Should I abort the migration and restart ? Do I have to remove the account and recreate them to do this ? Perhaps deleting the emails didn't help the migration and it is still processing the original list but since
Mail Support Response Time
We had a support request sent out on Friday and received a reply today. OK, I know Zoho do not work on weekends. Fair enough. They had a question and I replied earlier today. No response yet. OK, they only work 9 to 5. Not good enough. We are trying to set up our web + email configuration and do so at weekends in order to get everything sorted without disturbing business communication during the week. Zoho Support has always been lacking both in the type you get replies and in response time even
This Operation has been restricted. Please contact support@zohomail.com for further details
hello, l tried to verify my domain (basorelimited.com) and its shows this error: This Operation has been restricted. Please contact support@zohomail.com for further details. please check what went wrong. Thanks
Kindly unblock my email account -- SMTP Stopped
Kindly unblock my email account -- SMTP Stopped Outgoing mails are blocked since last 2-3 days, We are not using this to spam anybody it's used for internal reporting only. pms@system.oneworldexpress.us Regards, Anand Patel
Mail Incoming disabled
I accidentally disabled a mail ID from my control panel. But when I enabled that again, all things started working instead if mail incoming, it is showing main incoming disabled. mail id : nagendra@kidhar.in Please suggest solution
Domain already exists!
Good morning, I have everything configured in my DNS, and zoho but I do not have the domain to create accounts. The domain is cubesoftware.com.uy
Could you help me? Thank you!!
Problem in continuing business email setup
Hi, on the 18/11 I started creating a businness email account for the domain vengenharia.com.br. However, by reporting the SMS verification code, the site reported an error and instructed it to try again later. However, now when you try to restart the process it reports the following error message: "This domain is already associated with this account" ***** 00. "Sign in" How can we solve this problem?
White List in Spam Control
I wrote this suggestion some long time back but it hasn't yet been implemented despite assurance it would be. My understanding is that there's the regular spam filter in Zoho Mail and there's also the Spam Control tab in the Control Panel that has separate settings for SPF DKIM, DNSBLE etc. And I believe one happens before the other, but I can't recall which is which or the impact of that. My issue is that when I White List someone in Spam Control they should simply be forever white-listed. But
Error Message: "Domain already exists."
An error message always appears when I try to add our domain belahodoud.com for email control panel: "Domain already exists." I have already added it before, but it doesn't show in domain list. What should I do?
sender address blocked
hi someone please unblock my mail id - sonali@iaphr.com as i am not able to send emails
Outgoing email blocked for one user
We are using one email ID "registration@ezyremit.co" for sending email about the the application registration and confirmation. from last 3-4 days the email id's outgoing mails has been stopped automatically and when i am trying to enable it from admin console, i get the error message that" this "operation is permitted for the paid users only" . My organization is under 25 users to thats the reason we have chosen the free tier. Although the allocation is pretty critical for us as the user registration
Can't Remember Admin name
I don't remember creating an admin account and if I did I don't remember it or the password. I need to add another user. Any ideas how I can find out?
REDIRECT Zoho email, not FORWARD
How do I redirect Zoho email, not forward? For example, in MS Outlook / Exchange I can add a rule that redirects an email to another email address, and then at that new email address it appears to the end user as if the email went directly to them without the "FW:" in the subject and with the sender's email address intact, not the forwarding address. Thanks.
Recuperar cuenta de: adsiegen.com
Buenos días no puedo recuperar ni ingresar a la cuenta del dominio: adsiegen.com Cuando intente verificar el código enviado al teléfono salió un error. Después he intentado en vano recuperarlo o volver a ingresar el dominio pero me sale el siguiente mensaje: Oops, it seems you have not verified your primary mobile number yet. You need to have a verified primary mobile or email to reset your password. Pero a pesar de que pongo el número y el código que me enviaron no puedo acceder, necesito su ayuda.
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