Hello Workplace Community,
Let’s take a look at the new features and enhancements that went live across all Workplace applications for the month of February.
Zoho Mail
Organize Personal Notes with Collections
You can now create collections under My Personal Notes, making it easier to organize and manage your personal notes.
Learn How Shared Mailbox updates
- You can now open emails in a new window using the Open in new Window option, allowing you to view messages separately while continuing to work in your mailbox.
- Bulk select emails and assign them to users, making it easier to manage and allocate emails to the right person.
Manage Tags and Folder in Mail iOS app
The Zoho Mail iOS app now lets you manage folders and tags more easily, helping you organize and find your emails more efficiently.
External Recipient Warning in Mail Compose
A warning message will now appear when an external email address is added to the recipient field in email Composer. This alert helps you quickly identify emails being sent outside the organization and review the content before sending.
Expanded IPv4 subnet mask range for Email Routing
The subnet IP mask range for IPv4 under Email Routing - Inbound Gateway in the Zoho Mail Admin Console has been expanded from /16-/32 to /10-/32. This allows admins to configure broader IP ranges, making it easier to manage larger network environments.
Enhanced quick access to search across Admin Reports
Quick Access has been upgraded to include widget search, in addition to viewing reports.
Internal sorting now available for key Admin Reports
You can now sort the fields such as domain created date, policy expires on, total emails, total archived, maximum size, and unread emails in ascending or descending order for better clarity.
Protocol Reports enhancement: Download POP and IMAP usage details
Now you can download the POP and IMAP usage details of a specific user from the Protocol Reports. You can also view the original email message directly from the reports page without switching between tabs.
Zoho Calendar
Customize your calendar interface with font settings
You can now personalize your Zoho Calendar interface by choosing your preferred font style, making it easier to view the calendar interface according to your preference.
Try Now Switch to familiar keyboard shortcuts instantly
Navigate Zoho Calendar faster with keyboard shortcut presets. Choose presets based on Google Calendar or Outlook shortcuts, or custom shortcuts tailored to your needs.
Zoho Cliq
Connect MCP server to Zoho Cliq
Connect any MCP-compatible AI agent (Claude, Cursor, Windsurf, and more) directly to your Zoho Cliq workspace. Send messages, schedule reminders, manage channels, and run threaded discussions, all through natural language prompts, no manual clicks needed.
Zoho Connect
Label users for easy identification
Add labels to users to identify roles easily, teams, or groups. Labels make it easier to manage users and target communication more effectively.
Zoho Sheet
New ways to build and style your charts!
From dynamic data sources to detailed styling options, the latest version offers more flexibility to create charts the way that works for you.
Trident for Zoho Workplace
View complete technical email details
For those who need deeper visibility into email metadata, headers, and authentication details, the new Show Original option displays the complete technical breakdown of all your emails. (Available on Mac and Windows)
Integrate with leading AI solutions
Organization admins can now configure Bring Your Own Key (BYOK) in the Zoho Mail web app to integrate Trident with leading AI solutions such as OpenAI, Cohere, Google AI Studio, and Anthropic for organization members to summarize emails, rephrase email content, and generate email replies. (Available on Mac and Windows)
Note: BYOK is currently supported only in IN DC. It'll be supported in other DCs in future updates.
Upload huge attachments to emails
Create calendar events from emails
In addition to creating calendar events from selected text in an email, you can now also convert an entire email into a calendar event. The email’s subject will automatically become the event title, the email content will be used as the event description, and all email recipients—including yourself—will be added as attendees. (Available on Mac and Windows)
Know when you’re speaking on mute
Don’t wait for others to say “you’re on mute” during calls and meetings. Trident now notifies users when they speak with their microphone muted so they can instantly turn on the microphone without any disruptions. (Available on Windows only)
Connect with customers using Zoho Voice integration
You can now easily manage business calls with the Zoho Voice dial pad in Trident. With your own virtual business phone number, you can make and receive calls and contact your customers on their landlines or mobile phones directly.
With multi-channel connectivity, you can send international SMS to over 100 countries and receive messages just like you would on your phone. You can also enjoy unlimited call plans in 14 countries, including the U.S., Canada, the UK, the Netherlands, Belgium, and more—helping your business grow while keeping telephony costs low.
Zoho Voice is currently available in the US and EU DCs. Support for other DCs will be available in future updates. (Available on Mac and Windows)
Look up emails by subject
A new right-click action, “List Emails With This subject,” lets you quickly find all emails that share the same subject line. It’s a faster way to track related messages and stay organized. (Available on Mac and Windows) Zoho WorkDrive
Customize File Listings: Add Columns and Sort Your Way
WorkDrive now lets you customize your file listing view by adding multiple columns and sorting files based on your preference. Choose the information you want to see, such as file owner, last modified date, file size, or type, and arrange it in a way that works best for you.
Whether you are scanning large folders or comparing multiple files, customized listings help you view relevant details faster and stay organized. Column customization is supported in List and Compact views, giving you a cleaner and more structured way to manage files every day.
Zoho Writer
Vertical center content on documents
You can now position your document's content between the top and bottom margins of your document's page.
Zoho Vault
Accessibility controls in Zoho Vault
Zoho Vault now offers new accessibility features designed to make the platform more inclusive and user-friendly. Built in accordance with the Web Content Accessibility Guidelines (WCAG) and the Web Accessibility Initiative (WAI) standards, these improvements ensure a better experience for all users.
Recent Topics
How to update "Lead Status" to more than 100 records
Hello Zoho CRM, How do I update "Lead Status" to more than 100 records at once? To give you a background, these leads were uploaded or Imported at once but the lead status record was incorrectly chosen. So since there was a way to quickly add records in the system no matter how many they are, we are also wondering if there is a quicker way to update these records to the correct "Lead Status". I hope our concern makes sense and that there will be a fix for it. All the best, Jonathan
Finding rhythm through poetry
Poetry has long been a powerful form of expression, discovery, and reflection. For many, it is a way to pen down their thoughts and experiences. The "poetic license" allows writers to shape their words with rhythm and flow. This year, on World Poetry
Bring your own credentials (BYOC) for connections in Zoho Creator
Hello everyone, We're excited to announce an important step forward in how integrations and authentications work in Zoho Creator. Zoho Creator is a versatile platform for integrations, enabling you to connect with thousands of third-party services using
CRM x WorkDrive: File storage for new CRM signups is now powered by WorkDrive
Availability Editions: All DCs: All Release plan: Released for new signups in all DCs. It will be enabled for existing users in a phased manner in the upcoming months. Help documentation: Documents in Zoho CRM Manage folders in Documents tab Manage files
Project Management Bulletin: March, 2026
We are passionate about equipping our users with efficient solutions that help them run their businesses successfully. Our collective efforts over the past 2 years have culminated in the launch of Sprints 3.0— built with reliable features, impactful integrations,
Composite items inside of composite items; bill of materials needed
Hi Zoho and Everyone, I am evaluating whether Zoho Inventory will work for my small business. I grow and harvest herbs and spices but also get from wholesalers. I use all these items to make herbal teas, but also sell them as individual items on my Shopify store and Etsy. I discovered the composite item bundling and am wondering if I could get some assistance since there is no bill of materials: Our herbal company's best selling tea is a sleepytime tea. Sleepytime Tea can be purchased in three weights
Automation Series: Sync Task Status with Zoho Desk Tickets
In Zoho Projects, you can automatically close and reopen an associated Zoho Desk ticket when the status of a task is changed. This syncs the current state of the task with the support ticket without manual updates. For instance, a support team handling
Auto-Generate Line Numbers in Item Table Using HTML & CSS Counters (Zoho Books & Zoho Inventory Custom Templates)
<div> <style> /* Start counter from 0 inside tbody */ tbody#lineitem { counter-reset: rowNumber; } /* Increment counter for each row */ tbody#lineitem tr { counter-increment: rowNumber; } /* Show counter value in first column */ tbody#lineitem tr td:first-child::before
Does zoho inventory need Enterprise or Premium subsrciption to make Widgets.
We have Zoho One Enterprise and yet we can't create widgets on inventory.
Introducing Radio Buttons and Numeric Range Sliders in Zoho CRM
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New UI for Writer - Disappointed
I've been enjoying Zoho Writer as a new user for about 6 months, and I really like it. One of my favorite things about it is the menu bar, which you can hide or leave out while still seeing most of your page because it is off to the left. I think this
Zoho CAMPAIGNS working hours
Hi I use Campaigns Automation workflows to automate follow-ups to my Leads. I discovered this weekend that emails are being sent out on Sundays. How do I limit my Campaigns outgoing emails to business working hours? This is very important! Thanks, D
Depositing funds to account
Hello, I have been using Quickbooks for many years but am considering moving to Zoho Books so I am currently running through various workflows and am working on the Invoicing aspect. In QB, the process is to create an invoice, receive payment and then
Create Receipt of a Donation (not a sale)
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Function #2: Create a Deal in Zoho CRM when an Estimate is created in Zoho Books
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New Custom View -Sorting the Custom fields
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Grouping Undeposited Funds to Move to other accounts
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Sync your CRM Tasks with Zoho Projects
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Zoho CRM strips whitespace in text fields
When editing field text with multiple spaces: CRM - both UI and API trim / compress the whitespace to a single space when saving: Is this known / expected / documented behaviour?
WorkDrive API returning empty response even after placing file in Team Folder
Hi everyone, I am trying to fetch a file from Zoho WorkDrive using a Deluge standalone function in Zoho People. The API call executes successfully using a configured connection, but the response is coming back empty. I have verified the following: The
Custom Button makes scroll bar go down in report
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Quickbooks Integrations Stopped Working
All of our Quickbooks integrations have stopped working. I am checking in to see if: a) this is a known issue b) if anyone else is having this issue. As usual, Zoho support is unavailable.
sync two zoho crm
Hello everyone. Is it possible to sync 2 zoho crm? what would be the easiest way? I am thinking of Flow. I have a Custom Module that I would like to share with my client. We both use zoho crm. Regards.
CRM x WorkDrive: We're rolling out the WorkDrive-powered file storage experience for existing users
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Incorrect Functioning of Time Logs API (Version 3)
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Zoho CRM Queries Now Support Databases and Cloud Data Sources
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Salesforceに添付ファイルを格納したい
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Dynamic image in form works in the app but not on the customer portal.
img = frm_Fichas[ID == input.Nombre].Foto; imgno = Nophoto[ID2 = 1].Image; if(len(img) > 1) { img = img.replaceAll("/sharedBy/appLinkName/",zoho.appuri); img = img.replaceAll("viewLinkName","Fichas_de_personal_public"); img = img.replaceAll("fieldName","Foto");
Is it possible to retrieve function (Deluge) code from Zoho CRM externally?
Hi Everyone, Is it possible to fetch or retrieve the Deluge function code from Zoho CRM using an external method (API or any other approach)? I would like to know if there is any way to access or extract the function script outside of Zoho CRM, or if
Uplifted homepage experience
Editions: All editions. Availability update: 17th February 2026: All editions in the CA and SA DC | JP DC (Free, Standard and Professional editions) 23 February 2026: JP (All Editions) | AU, CN (Free, Standard, Professional editions) 27 February 2026:
Darshan Hiranandani : How many participants can join a Zoho Meeting at once?
Hi everyone, I'm Darshan Hiranandani, trying to find out the maximum number of participants that can join a Zoho Meeting at once. Has anyone here used Zoho Meeting for larger groups and can share their experience or knowledge about the participant limit?
Where is the scheduled report in New UI?
Hi Team, Seems there is not such a field in New UI, hence I have to switch to old UI to handle request..
Approval Workflow for Purchase Orders Abrir
The requirement is , that all purchase orders greater than or equal to 5000 go through an approval process from certain people, but within books I only see that the approvers can be by levels or any approver but we cannot enter a rule like these. Can
WeTravel + Zoho CRM Integration - Has Anyone Built a Connector or Extension?
Hi all, I'm exploring options for integrating Zoho CRM with WeTravel (booking & payment platform for tour operators). Zapier seems to be the common method but seems limited. I'm wondering if anyone in the community has developed a more comprehensive solution,
Option in pipeline deal to select which hotel or branch or store if client has more than one local store
Hi, I would like to know if there is an option in the deal pipeline to select which hotel, branch, or store a deal is related to—if the company has more than one location. For example, I have a client that owns several hotels under the same company, and
Undo article like/dislike
It seems to be not possible to undo your like/dislike for an article. Would be great if you can. Kind regards, Helen
Nested notebooks
Dear Sir/Madam, I would like to know if it is possible to nest notebooks. It would be very helpful when there are too many, as it would improve organization. Thank you for your response. Best regards.
Tax in Quote
Each row item in a quote has a tax value. At the total numbers at the bottom, there is also a Tax entry. If you select tax in both of the (line item, and the total), the tax doubles. My assumption is that the Tax total should be totalling the tax from
Issue with "Send Email" from Quotes not loading Email Template data
Hi everyone, I'm currently experiencing an issue when using the "Send Email" option from a Quote record in Zoho CRM. What’s happening: When I go to the Quotes module and select a record, then click Send Email, the attached file (Quote) correctly pulls
Dynamically Fetching Lookup Field Display Value
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