New - Messaging service incident - Partial outage of Zoho Cliq services
Dear users, (6:57 am PDT, 24 July): We have identified that Cliq services are down for a few users . We apologize for the inconvenience. Our team is currently investigating it. We will be updating about this issue in this forum post. (9:02 am PDT, 24
Power of Automation::Automate the process of folder creation in Google Drive upon task creation in Zoho Projects
Hello Everyone, We received a specific requirement from one of our customers and decided to share it here so that others with similar needs can benefit from it. Requirement Sub folders should be created upon Task creation in Zoho Projects with task id
Introducing Bigin's Sheet View
We are thrilled to announce the launch of "Sheet View" in Bigin. With Sheet View, you can now view and update Bigin's data in a spreadsheet-like format, providing a seamless and efficient experience. In Bigin's Sheet View, tabular presentation of records
Zoho Desk's Instant Messaging | Feature Updates | July'23
Hello All, We are eager to bring you this month's feature updates, where we'll run you through the significant updates in the Instant Messaging module. I hope this info is insightful as you continue using our IM module to enhance your business communication
Secondary contacts is now supported in Bigin Android mobile app.
Hello All, In Bigin Android mobile app (v1.4.1), we have brought in support for Secondary contacts. It is introduced in the Deals Module as a multi select lookup field. Secondary contact field in Deal Add form: Secondary contact page: Users can now
Update required for MS Outlook and Office 365 email integrations
[This announcement is for Zoho CRM users that rely on Microsoft's password-based Basic Authentication method for their active MS Outlook and/or Office 365 email integrations. If you use a different email provider or have already switched to OAuth-based
WorkDrive server upgrade incident: Zoho Flow and Deluge user API calls affected in US DC (Issue fixed)
Hello everyone, We recently encountered an API call failure issue in the Zoho Flow and Deluge apps. The details of the issue are as follows: About the Issue The WorkDrive API and WorkDrive Integration tasks in Deluge returned error responses. Zoho Flow
Sector Spotlight July 2023: Connect, Learn, and Thrive!
Hello folks! You might be aware of the several Zoho User Groups (ZUGs) created in the community as per the industry segmentation. We have currently eight such interest-based ZUGs active. In this post, I would like to update the community on the happenings
New Features rolled out on July 10, 2023
Advanced Analytics for LiveAgent We are happy to announce the Advanced Analytics connector for LiveAgent. It enables you to probe and identify bottlenecks within the support process, take measures to solve recurring problems, and optimize resource allocation
フォーラムコンテンツの外部サイトでの利用について
お世話になっております。ゾーホージャパン コミュニティチームです。 日頃よりZoho コミュニティ オンラインフォーラムにご参加いただき、誠にありがとうございます。このたびは表題の件につきユーザーの皆さまのいっそうのご理解を得たい点があり、本投稿にてお伝えする次第です。 過日、本フォーラム内で、パートナー企業に所属する方が質問を投稿し、参加者からの回答内容を質問者の自社メディアに許可なく掲載する事案が発生いたしました。（フォーラムにおける投稿はこちら） 質問者の自社メディア掲載は既に取り下げられており、他のコンテンツの掲載については無かったことを確認しております。また、当該企業より再発防止策が策定され、弊社側で十分実効性がある内容であることを確認いたしましたが、フォーラムのコンテンツを回答者や弊社に断りなく転載することは、利用規約（第4条2）に反するとともに、ユーザー間の信頼関係を毀損するものだと弊社では考えております。
【Zoho CRM】ウィザード機能に関するアップデート：検索欄（質問）の追加
弊社サポートチームからの情報をもとに、Zoho CRM の最新アップデート情報をお送りします。 ━━━━━━━━━━━━━━━━━━━━━━━━━━ ▼ Zoho CRM の最新アップデート情報：https://zurl.co/Or8g ━━━━━━━━━━━━━━━━━━━━━━━━━━ 今回は、ウィザード機能に関するアップデート情報を紹介します。 ┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈ ●【Zoho CRM】ウィザード機能に関するアップデートのお知らせ：検索欄要素が追加されました。
Zoho Desk app update - Android
Hello Everyone! In the Android version of the Zoho Desk mobile app(v2.6.9), we have extended support for the below: 1. Marketplace extensions that are available within the left pane of the ticket details view on the Zoho Desk web app (desk.zoho.com) can
Slowness in SalesIQ (Partial Outage)
Dear SalesIQ Patrons, We deeply regret to inform you that we are experiencing an partial outage with our messaging servers. Below, you will find the specific details regarding the matter: Time of issue detection: 4:22 AM PDT [4:52 pm IST], 19 July 2023
[Upcoming Webinar] What's new in Zoho Analytics: Q2 2023
Calling all data enthusiasts! Join us for our upcoming webinar, where our analytics experts unveil the newest features and updates in Zoho Analytics for Q2 2023. With these new additions, you can supercharge your decision-making and take your analytics
Plug Sample #4: Improve your customer interacting experience by letting Zobot remember your website visitor name!
Hi Everyone! In our Plug sample series, we have another simple yet efficient plug for your Codeless bot builder. Before that, I have a question. Let's say you go to the same coffee shop everyday for your morning coffee. Wouldn't you be happy if the waiter
Cliq Channels - Archive & Delete
Hello Peeps! Today let's see the difference between Archiving and Deleting a channel and also explore as to why they are essential. Scenario 1: A sudden glitch appears in the application security and the company's Security Manager creates a private channel #ddos-attack with a select few engineers to resolve the issue ASAP. The work is carried out efficiently and the glitch is fixed in no time. Scenario 2: Zylker organizes Partner Summit every year in its campus. So a private channel #partner-meet
Edit images on Zoho Social
Hello customers, We're here to talk to you about an exciting update for Zoho Social that will make your social media posting a breeze. We know how much of an inconvenience it is to make last-minute changes to an image that you want to post or to resize
Zoho CRM Community Digest - June 2023
Hello Everyone! In this post, you'll find the latest announcements and interesting discussions that happened throughout the month of June. Keep reading to explore what June had in store for us! Zoho CRM product updates: Zoho CRM's Voice of the Customer
Zoho Social now supports publishing on LinkedIn and Google+ Profiles!
Hello everyone! This is Elizabeth. I recently joined the Zoho Social team as a content writer :) Just a few days in, and I already have some thrilling news to share with you all. We know that you've been waiting for this moment eagerly. And, it's finally here! Zoho Social now supports publishing on LinkedIn and Google+ profiles. This is in addition to managing your Facebook Page, Google+ Page, LinkedIn Company Page, Twitter Profile, and Instagram Profile. Yay! So, what does this mean for you? As
Présentons RouteIQ pour Zoho CRM - Économiser du temps et de l'essence avec notre solution de cartographie intelligente
Au cours de vos déplacements professionnels, vous connaissez l'évolution constante de l'emploi du temps des membres de votre équipe. Ils se déplacent souvent, rendent visite à des clients et s'occupent d'une multitude de tâches. La gestion et l'organisation
Announcing Bigin's integration with Zoho Directory
As a Bigin admin, you play an important role in managing your organization's user accounts and ensuring secure access to important data. To streamline and enhance your user management operations, Zoho Directory can be a powerful tool. Zoho Directory offers
Cleanup of inactive verified domains
Greetings from the Zoho Accounts team! We are bringing a new addition to our existing domain cleanup process. We already have a domain cleanup process for unverified domains, which happens after 90 days. We are extending it to inactive verified domains
Free Webinar Alert! Grab this chance to know how you can efficiently manage your inbox in Zoho Mail
Hello Community, We're excited to announce the free webinar to Enhance your Emailing Experience. Click here, to register! Attend this webinar to learn more about efficiently managing your inbox.
#BiginnersTips- 5 | Clearing Closed Lost Deals from the previous year!
Welcome to another segment of our #BiginnersTips series! In this post, we'll explore a practical solution to manage closed lost deals from the previous year. By utilizing custom views and setting appropriate filters in your Bigin account, you can effectively
Zoho Creator - 2023 Release Projection 2
Hello everyone! Time truly flies when you're having an incredible journey, and today we mark the completion of an eventful and action-packed six months. It feels like just yesterday when we embarked on this adventure together with the launch of our new
Trigger workflows manually in Zoho Support
You can now apply workflows to a request manually to trigger actions associated to it. On applying a manual workflow you can send e-mail alerts, assign tasks and update the values of the request fields. A manual workflow, unlike the automated would not check for criteria while being applied to a request. Configuring Manual Workflows You can set a workflow rule to be applied manually. Both existing and new workflow rules can be configured for manual application to a request. To set a workflow
Monthly Release Round-up - June 2023
Hello everyone, We are happy to share a quick overview of the features and enhancements that were released last month. Introducing Integration with Google Analytics 4 With Universal Analytics (UA) been sunset from July 1st 2023, we have introduced integration
Introducing Validation Rules in Zoho Recruit
Dear valued customers, We are excited to announce the introduction of Validation Rules in Zoho Recruit. Validation Rules are an essential addition to our software to help you maintain data integrity and ensure your recruiting process runs smoothly. Validation
Free Webinar: Ensuring business continuity with Zoho WorkDrive
Hello everyone! We invite you all to our upcoming webinar: Ensuring business continuity with Zoho WorkDrive. Are you looking for ways to build a unified file system for your business and streamline information processes across your applications? Join
Zoho Creator - [Free Webinar] Creator Tech Connect - Handling Deluge and Cloud functions in Creator - Session 2
Hello Everyone! Gear up for our next session in Creator Tech Connect Series! About Creator Tech Connect Series Creator's tech connect series would comprise of pure technical sessions in which we delve deep into key essentials and technical nuances while
What's New in Zoho Cliq (May & June 2023)
Hey everyone! As we enter the second half of 2023, we are excited to showcase some of the newest features and updates that we rolled out for Cliq in the last two months (May and June): Assign Cliq's paid licenses to specific users: When faced with a scenario
EOL of Universal Analytics and an introduction to Google Analytics 4 (GA4) in Zoho Desk
Greetings! Universal Analytics was sunset on July 1, 2023. Google Analytics 4 is now supported in Zoho Desk. We are thrilled to introduce Google Analytics 4 (GA4) to enhance your Zoho Desk Help Center experience. GA4 is an analytical tool that provides
Guided Conversation Enhancements: Send and receive locations during chat session and view flow metrics
Hello everyone, We are excited to announce two new enhancements in Guided Conversations. Earlier this year, we introduced Guided Conversation, a self-service platform that allows organizations to empower their customers and employees to find solutions
What's New in Zoho Expense: May - June 2023
Hello customers, We're back again with new features and enhancements carefully curated to make your expense management experience more seamless and efficient. A new edition, new permissions for admins, exciting mobile app updates, and more are in store
Digest Juin - Un résumé de ce qui s'est passé le mois dernier sur Community
Bonjour chers utilisateurs, Avant d'accueillir les beaux jours estivaux, découvrons ce qui s'est passé en juin sur notre Community France. Nous avons évoqué différents cas d'utilisation de Zoho Forms, au-delà de la collecte de données. Nous avons pu découvrir
Live Webinar: Automate business workflows with Zoho Show integrations
Hello everyone! We are excited to invite you to our upcoming webinar, Automate business workflows with Zoho Show integrations. Automating a business workflow improves organizational efficiency and eliminates repetitive tasks. With Zoho Show's integrations,
Community Digest - junio de 2023
Community Digest de junio de 2023, por Alejandro Mora ¡Hola a todos! Una vez más, como todos los años cerramos el primer mes de una de las épocas favoritas de mucha gente, el verano. Que verano sea sinónimo de vacaciones y relax no ha aplicado para nuestra
What's New—June 2023
Hello everyone, We spent June working on a couple of under-the-hood improvements to make your event planning experience smoother. Here are the latest updates from Backstage. Export the list of attendees who bookmarked a particular session. Access this
Power of Automation:: Streamlining Task Status Synchronisation with Custom Functions in Zoho Project
Hello Everyone! I wanted to share a custom function that we recently implemented to address a specific customer requirement. The customer needed a way to automatically update the status of one task based on the status of another task. After some experimentation,
Storage space in Zoho Forms: The ultimate guide to efficiently managing your data
Are you using Zoho Forms for data collection? As with any data-intensive application, understanding how storage space is calculated is essential. That's why we've created this guide— to show you everything you need to know about managing storage space
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