New Update - Wordpress Plugin
Hello everyone.
This is an announcement for customers using SalesIQ code on their WordPress website and have chosen to hide the chat embed using the "Hide chat widget" checkbox as shown in the picture below.
As per recent standardisation regulations on Wordpress' end, we have reviewed all the aspects thoroughly and confirmed that every facet of our product is in accordance with the standardized norms. During this review, we noticed that the "Hide Chat widget" configuration in Wordpress' settings for the SalesIQ Plugin, is a feature duplication that is also easily attainable with in-product settings.
FAQ:
1. I have not chosen to hide the chat widget on my WordPress website. Should I be worried?
No, you are good to go. The new changes do not apply to you and will not affect you in any way.
2. I have chosen to hide the chat widget on my WordPress website. What should I do?
Please follow the steps below to disable the chat widget on your SalesIQ configurations.
- Login to your SalesIQ account and navigate to Settings > Brands.
- Choose the Brand that you have hosted on WordPress and then choose Configurations.
- Toggle to the Channels tab and disable the Live Chat channel corresponding to Website.
Note: Moving forward, the above mentioned SalesIQ configuration steps will be the norm for preferences on chat widget visibility.
Zoho SalesIQ Resources
Zoho Pagesense Resources
Zoho TeamInbox Resources
Zoho DataPrep Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Desk Resources
Zoho Projects Resources
Zoho Sprints Resources
Qntrl Resources
Zoho Creator Resources
Zoho WorkDrive Resources
Zoho Campaigns Resources
Zoho CRM Resources
Zoho Show Resources
Writer Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.