Zoho Desk's Instant Messaging | Feature Updates | June'23
Hello All, As we advance into the year, we're eager to bring you this quarter's feature updates, where we'll run you through the significant updates in the Instant Messaging module. I hope this info is insightful as you continue using our IM module to
Zoho Creator Upcoming Updates — May 2023
Hello everyone! We're back with more monthly updates after a short hiatus. During that time, we've been hard at work improving the user experience and adding new features to our platform. Today, we're pleased to announce a wide range of fascinating new
[Upcoming Webinar] Win with Analytics: Overcoming 5 critical sales challenges
According to a Harvard Business Review study, companies that excel in sales pipeline management witness a remarkable 28% increase in revenue growth. To clock such accelerated growth rates, sales teams must adopt a comprehensive approach that enables them
What's new in Exchange ActiveSync 14.1 and Zoho Mail?
Hello Community, We have an important announcement regarding the Exchange ActiveSync version 14.1 update, as well as Zoho Mail's features and functionality support. Let's get started! Mail We have made enhancements in the Smart Forward and Smart Reply
【6/21(水) ハイブリッド開催】Zoho ワークアウト ユーザー同士の情報交換でよりZoho サービスを使いこなすヒントをつかもう
お世話になっております。Zoho コミュニティチームです。 前回のワークアウトに引き続き、6月開催のZoho ワークアウトについてもハイブリッド形式による開催が決定いたしました！ ▼ 5月開催の様子 弊社みなとみらいオフィス、オンライン会場による、初のハイブリッド開催。両会場の参加者同士で情報交換や貴重な活用事例の共有が活発に行われました！ ─────────────────────── 【6/21(水) 開催】詳細・申し込みはこちら ▼会場参加登録： https://zfrmz.com/iCaAjKAJ1nXrCaYNfkq2
Setting Visibility for Macro Rules
Hello everyone, We have an exciting enhancement in macro rules that will allow agents to view only those rules that are relevant to their daily activities. Macros is a way to automate a set of actions that are performed on tickets regularly to save time,
New Features rolled out on Jun 15, 2023
Advanced Analytics for ShipStation We are happy to announce the release of Advanced Analytics connector for ShipStation. The connector comes with 50+ hand-picked reports and dashboards that provide deep insight into your order and shipping management
One Drive Integration - Attachments and Filters - Authenticating your account
Hello everyone! Greetings from Zoho Mail team. Zoho Mail provides integrations with multiple platforms and cloud storage accounts to assist users using different services to easily use their mail related actions with those applications. On a similar note, Zoho Mail also provides integration with Microsoft OneDrive to enable users to attach files from OneDrive or add the files they receive via email to OneDrive. Our integration also allows the users to configure OneDrive in the Filter actions to
What's new with Bigin Forms?
Hello Everyone, I hope all of you are doing well. We're happy to announce a few recent enhancements we've made to Bigin's Form. We'll go over each one in more detail. 1. Google's reCAPTCHA In Bigin Forms, you can now add Google's reCAPTCHA service to
Tip 36: Budget in Zoho Projects
Are costs escalating? Not sure where your money goes? Project Budget puts you in control... It is now easy to identify the tasks/bugs which exceed the planned cost of the project. Planned cost is the product of work hours and rate per hour (rate specified while creating the project budget). Cost variance is the difference between actual and planned cost. If you are in green then the overall cost is within the budget, red means that the actual cost exceeds the planned cost. If you are in red, juggle
Latest updates in Zoho Meeting | New dashboard, live answer in webinar, HD video in meeting, lock meeting, share material view features in the iOS app, and more.
Hello everyone, We’re glad to share a few updates and enhancements in Zoho Meeting, including the new dashboard, live answer in webinar, HD video in meeting, lock meeting, share material view features in the iOS app, and other enhancements that you’ll
Attention! Planned maintenance will take place on 17 June 2023, between 1:30 AM and 2:30 AM GMT
Dear Customer, Planned Zoho Desk maintenance will take place on Saturday, 17 June 2023 from 1:30 AM IST and 3:30 AM IST. We'll be using this time to upgrade our app servers, which will help us maintain the reliability of Zoho Desk. During the maintenance
Zoho Creator Upcoming Updates — June 2023
Hello All! We continuously strive to enhance and improve Zoho Creator with new capabilities. Continuing with this journey, we're excited to share the latest developments and progress with you. Let's dive into the highlights of the month! Portal page customization
What's new in Bigin - May 2023
Hello Everyone, I hope all of you are doing well. We are pleased to inform you know about some of the recent enhancements in Bigin. Three enhancements have been put in place; in this post, we'll go over each in more detail. #1 Quick Preview Previously,
Introducing Zia Scores in Zoho CRM
The Zia Scores feature is updated with new enhancements. Refer to the announcement on Zia Scoring automations to learn more. Hello everyone, We have a new feature update for you all! :) Introducing Zia Scoring, another valuable addition to Zia's prediction
【Zoho CRM】数式項目に関する仕様変更
弊社サポートチームからの情報をもとに、Zoho CRM の最新アップデート情報をお送りします。 ━━━━━━━━━━━━━━━━━━━━━━━━━━ ▼ Zoho CRM の最新アップデート情報：https://zurl.co/Or8g ━━━━━━━━━━━━━━━━━━━━━━━━━━ 今回は、数式項目に関する仕様変更について紹介します。 ┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈ ●【Zoho CRM】数式項目に関する変更のお知らせ ┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈
[Live Knowledge Sharing Session] Ask the Experts: All you need to know about Building Relationships in Creator
Hello Everyone, We are immensely happy to be letting you know that we are back with our Live Community Discussion series: 'Ask the Experts'. The topic we will be addressing in this series is 'Building Relationships in Zoho Creator'. We have formulated
Zoho CRM Community Digest - May 2023
Hello everyone! Welcome to this month's digest! We are excited to present a curated collection of interesting and noteworthy discussions from the Zoho CRM forum. In this post, you'll find the latest announcements and event updates shared throughout the
【開催報告】名古屋 ユーザー交流会 6/9（金）
皆さま、こんにちは。コミュニティチームの中野です。 大阪に続いて、6/9（金）に名古屋にてユーザー交流会（Meetup）を開催しました！ 本投稿では、その様子をお届けします。 なお、セッションで使用したスライドについては、大阪開催の投稿にコメントをつける形で追って共有します。 大阪開催と同様に、船井総研デジタル 伊佐次 崇宏さんによるユーザー事例セッションのほか、弊社技術部による、Zoho CRM のアップデート情報を解説するZoho セッションを実施。お楽しみ会では、昨年の東京開催で好評だった「Zoho
Bigin: Introducing Duplicates Cleanup feature
Hello Partners, We are happy to announce our Duplicates Cleanup feature, which will enable you to manage duplicate records more effectively. Previously, it was common for users to create duplicate entries when adding records to Bigin from sources like
Zoho Creator - [Free Webinar] Creator Tech Connect - Deluge Built-In functions with Use-case and Cloud Function
Hello Everyone! Gear up for our next session in Creator Tech Connect Series! About Creator Tech Connect Series Creator's tech connect series would comprise of pure technical sessions in which we delve deep into key essentials and technical nuances while
Announcing ZUG APAC Meet-ups (Singapore and Malaysia) - Interact with Zoho Projects & Sprints Experts
We are excited to announce the Zoho User Community initiative to engage with users in Singapore and Malaysia in person and take you through Zoho Projects & Zoho Sprints. Our team will help users understand hybrid project management using the Projects
【品川会場 × オンライン開催】6/16（金）Zoho ユーザー交流会（Meetup） | ユーザーから活用事例を直接聞ける学びの場！
こんにちは、Zoho コミュニティチームです。 先日、大阪と名古屋のユーザー交流会について告知いたしましたが、さらに東京・品川にて本イベントを開催します！ 今回のユーザー交流会のテーマは「マーケティング / 営業部門におけるZoho 活用方法」です。商談情報の入力工数削減や問い合わせ内容の一元管理などを、Zoho CRM Plus 内のサービスを活用して効率化したユーザー活用事例の登壇や、弊社サポート担当によるZoho CRM に関連したセッションをお送りします。 ━━━━━━━━━━━━━━━━━━━━
Power of automation : Automatically updating Zoho Desk ticket status when a Task status is updated.
Hello everyone, I wanted to share with you how we implemented automation to mainstream one of our users workflow. They have been working with Zoho Projects & Zoho Desk. You can now associate a Desk ticket to Task within Projects. However, they had difficulty
Planned IN data center maintenance on Sunday, 11 June 2023 from 6:00 AM to 6:30 AM IST
Dear Customers, Scheduled maintenance will take place in the IN data center (DC) on Sunday, 11 July 2023 from 6:00 AM IST and 6:30 AM IST. Expect 30 minutes of downtime if your account is hosted in the IN DC. During the maintenance window, Zoho Desk will
What's New in Zoho Subscriptions - June 2023
Hello everyone, This month's updates bring a new edition, a new payment gateway integration and some report enhancements. Here's what's new: Individual subscription metrics in the MRR report The MRR report provides insights into your monthly recurring
Introducing Design On Canva button on Zoho Social!
Hello everyone! We are excited to announce that we have integrated Canva with Zoho Social—our newest feature which now brings the design aspect to Zoho Social. Canva is a graphic design app used by marketers around the world, and merging this tool with
Zoho Desk's ASAP SDK | Feature updates | June '23
We are excited to announce new ASAP SDK features and enhancements. To better meet your needs, we've updated our product with convenience in mind. Let's dive in and explore the new features and enhancements we have lined up for you. Multiple ASAP configurations
New feature: Google Meet integration
Hello all, Get ready to experience the ultimate convenience as we proudly unveil our new integration with Google Meet! As online consultations become increasingly popular, make sure you stand out from the crowd with the unbeatable combination of Google
Monthly Release Round-up - May 2023
Hello everyone, We are happy to share a quick overview of the features and enhancements that were released last month. Enhancements in Web Accessibility Control Two important enhancements that were made under Accessibility controls were: Introducing Increased
What's New—April 2023
Hello everyone, We spent April working on a couple of under-the-hood improvements and squashing quite a few bugs. The result? Backstage runs a lot more smoothly now. And in the midst of all this, we also rolled out a new feature that we're sure you'll
What's New in Zoho Books - May 2023
Hello users, We are back with a couple of enhancements and updates to help you ease your accounting needs. Let's take a quick look at what's new in Zoho Books: Customize Payment Number Zoho Books now allows you to customize payment numbers manually in
【Zoho CRM】ユーザー項目に関するアップデート：ユーザーのアクセス権の変更
弊社サポートチームからの情報をもとに、Zoho CRM の最新アップデート情報をお送りします。 ━━━━━━━━━━━━━━━━━━━━━━━━━━ ▼ Zoho CRM の最新アップデート情報：https://zurl.co/Or8g ━━━━━━━━━━━━━━━━━━━━━━━━━━ 今回は、ユーザー項目に関するアップデート情報を紹介します。 ┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈ ●【Zoho CRM】ユーザー項目に関するアップデートのお知らせ ┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈┈
Zoho Creator Upcoming Updates — March 2023
Hello all! Zoho Creator continues to rapidly develop new features and functionalities to help you solve your business challenges. We'll never cease working to amaze you with incredible new updates. And today, we're announcing a neat range of features
【約4年ぶりの名古屋開催】6/9（金）Zoho ユーザー交流会（Meetup） | 中部地方のZoho ユーザー同士で情報交換して、サービスの理解と活用につなげる！
こんにちは、Zoho コミュニティチームです。 中部地方で活動されているZoho ユーザーの皆さん、お待たせしました。このたび、2019年の開催以来、約4年ぶりのユーザー交流会（Meetup）が名古屋にて開催される運びとなりました！ Zoho Japan Community の発足以来、名古屋では記念すべき第2回目の開催となる今回のユーザー交流会。テーマは「マーケティング / 営業部門におけるZoho 活用方法」です。 顧客対応やデータ分析を中心としたZoho CRM やZoho Desk 、Zoho
Reminders are now supported in the latest version of the Zoho Sprints iOS mobile app.
Hello All, In the latest version of the Zoho Sprints iOS mobile app (v1.2.14), we have brought in the option to set reminders for work items. Now users can set reminders for work items and get notified before a work item starts or near its due date. These
Announcing product bundle training for partners
Hello partners! We thank you for your participation in our product bundle training survey. We are delighted to share that we had an overwhelming response to the survey, and we extend our sincere thanks to all our partners. We treasure your contributions
[Upcoming Webinar] 5 key practices for building informative analytics dashboards
Hi there! In today's data-driven world, the ability to deliver and consume insights in a concise yet effective way is crucial for businesses. A well-defined dashboard serves this need by facilitating a central hub of data insights that provide an at-a-glance
Power of automation :: Automatically Update Sub Task Owner in Zoho Projects Using Custom Functions
Custom Function helps in populating the task fields automatically. If you have multiple default and custom fields in the tasks and it will be tough to enter the values manually. Also, this will be time consuming to update the values for multiple tasks
Get more accurate data with Prefill URL!
Dear Form Builders, We are excited to introduce you to our enhanced Prefill URL: Field Alias feature, which auto-generates prefill URLs, eliminating the need for manual URL input. This will make sharing prefilled forms easier and faster for you while
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