Zoho Developer Community Monthly Digest - September 2023

Zoho Developer Community Monthly Digest - September 2023



Hello everyone!

As we step into the crisp and colorful month of October, it's time to take a step back to reflect on the fantastic month of September. In this month's issue, we have curated exciting updates, insightful articles, interesting community discussions, and helpful resources to keep you at the forefront of the Zoho Developer Community. Let's dive right in!

One of the major developments in the Developer Community arena is the newly revamped Zoho Developer Community websitewhere we've consolidated all the resources from the developer community learning series into a centralized hub for your convenient access. Consider bookmarking this site to stay informed about the latest updates in the developer community.

International Programmers' Day

September is special for us tech enthusiasts, as it hosts a significant day that celebrates something near and dear to our hearts - International Programmers' Day!

Zoho Creator Developers' Summit

At Zoho, we celebrated Programmers in style by hosting the Zoho Creator Developers' Meetup in our Chennai HQ. This meetup left a profound impact on all who attended. Developers were treated to a deep dive into the world of low-code development, gaining insights from our Developer Community members and Zoho Creator Champions @Deepa Govind and @Radha R. This celebration empowered developers with both knowledge and valuable connections poised to drive innovation.

Developers' Ask Me Anything

We organized an exclusive AMA session on LinkedIn to commemorate International Programmers' Day, featuring our CEO Sridhar Vembu. He provided detailed and insightful answers to a wide range of questions on all things technology and low-code development. Watch the enlightening conversation here.

Upcoming Events

Here are the exciting events lined up for the community in the coming weeks:
  1. Zobot 101In this five-part online webinar series that started on August 24, learn all about Zobot – Zoho SalesIQ's AI -powered chatbot builder platform – and explore the ways to leverage its capabilities effectively for your business. For registration and more details, click here.

  2. Zoho Developer Hangout 10: Our Developer Community member, @Anonymous User - CRM Engineer at Vaspian - will delve into error handling in Deluge, debugging and testing on October 17. He will also discuss best practices when using services such as Zoho Catalyst, GCP, AWS, and other serverless functions with an API. To register and know more about this meetup, click here.

  3. Zoho Cliq for Developers 101: Zoho Cliq for Developers 101 is a three-part webinar series starting October 19, curated to provide a comprehensive understanding of Zoho Cliq's Development platform and its various components such as slash commands, bots, widgets, and more. Click here for registration and more details.

  4. Creator Tech Connect Series: Creator's tech connect series would comprise of technical sessions that provide immersive training on the key essentials and technical nuances of building a solution in Zoho Creator. This is a great opportunity for our developer community to stay informed about Creator's new feature releases, product roadmap, best practices to follow while scripting in deluge, new deluge concepts, cloud functions and the most awaited feature "Canvas Builder." Click here for more information

    Date: October 12th, 2023

    Topic: Technical Series - Cloud Functions in Zoho Creator

    APAC & ANZ - 11 AM to 12 PM IST - Registration Link

    Americas & EMEA - 9 PM to 10 PM IST - Registration Link

  5. Creator Learning Table Series: This series is designed to provide users with valuable insights and knowledge about Creator's capabilities in various business use cases and applications. This year we've adopted the "12 Months, 12 Industries" concept. Each month, we will focus on a specific industry, illustrating its unique processes with real-time business scenarios and how to make best use of Creator for that industry.

Date: October 5th, 2023

Topic: Learning Table Series For Insurance 

APAC & ANZ - 11 AM to 12 PM IST - Registration Link

Americas & EMEA - 9 PM to 10 PM IST - Registration Link

September Highlights

Besides International Programmers' Day celebrations, September also brought forth other notable events.


Zoho in Sync with Apple's Latest Updates

Zoho is always quick to embrace latest Apple tech in our Mobile apps, making it a breeze for our users to manage their businesses on their devices. Discover our latest and high-quality updates here.

Zoho Developer Hangout - Episode 9

Our community member @Anonymous User, Developer and Zoho Team Lead at AspenTech CRM, shared expert tips on Client Script implementation in Zoho CRM. Client Script is a dynamic feature introduced within Zoho CRM designed to achieve and extend real-time business cases through customization. 

Zobot 101

In the third session of the Zobot 101 series, @Anonymous UserFounder & CEO of Spikra - Zoho's Premium Partner, graciously shared her bot-building journeyShe provided valuable insights into the do's and don'ts, shared best practices, some handy hacks, and expertly addressed all questions, aiding the community to kick-start their own Zobot journeys.

Community Discussions

Zoho Developer Forum

  • Discussions about the implementation of Client Scripts are continuing within the Zoho CRM Developer Series: Client Script announcement post. This post serves as a valuable resource for developers who are exploring Client Scripts in Zoho CRM.

  • Wondering how to update date/time field with the current time on page load using Client Script? @Anonymous User and @Anonymous User has got you covered in this post.

  • When @Anonymous User encountered difficulties while attempting to set up a custom function to auto update Deal name on create/edit, our MVP @Hugh Marshall identified the problem and provided assistance in resolving it in this post.

  • Take a look at the suggestions and codes shared by @Anonymous User and @Anonymous User to tackle date format discrepancies in @Anonymous User's Client Script use case. 

  • Want to know how to store data between events using Client Script? Check how @Federico got a solution from @Haiku Technical Support.

Developers ZUG Cliq Channel

Note: These conversations are confined to the Developers ZUG Cliq channel members. If you're keen on becoming a part of this space, please fill in this onboarding form to receive your invitation to join the channel.
  • Learn how to add validation to the user field to restrict record ownership to specific users using Client Script in this conversation.
  • Can you use Zoho as an Identity Provider for third-party websites? Explore the possibility in this discussion.

  • Looking for a way to fetch the actual "true available stock" that accounts for committed stock using the Zoho Inventory API? Go through this discussion to find out how.

Resource Spotlight

  • #Simple yet significant pointers Check out these posts for simple fixes for some common mistakes that are frequently made while building Zoho CRM extensions.
  • Zoho CRM Developer Updates: 
  • Kaizen: This series aims to benefit developers to gain insights into the various developer tools available in CRM.
    • Kaizen #100: A significant landmark calls for a special Q & A post. This post contains responses from our product experts to the queries posed by the community members.
    • Kaizen #101: This post is the extended version of the previous Kaizen post and contains answers to the questions on Assignment Rules and Widgets
    • Kaizen #102: To accommodate the myriad of queries, this post is also dedicated to the responses for all the remaining questions posed by the community members.
    • Kaizen #103: This post explores Bulk Write API in detail, and how to implement it using Zoho CRM PHP SDK.
    • Kaizen #104As a continuation of the previous Kaizen post, this post guides you to create a bulk write job, fetch the job status, and download the results.
    • Kaizen #105: This post discusses Functions, Integration Tasks and API Credits.

Community Spotlight

ZDH Speakers

The contributions of our ZDH presenters have been instrumental in the success of the this segment. We extend our heartfelt appreciation for their efforts.


As a continuation of featuring a ZDH presenter each month, this time, we would like to introduce our second ZDH presenter, Jesus Sosa. Explore this post to discover the knowledge and insights he shared with the community. 

Cliq Contributors

The Developers ZUG Cliq channel has consistently served as the primary hub for community members seeking technical assistance and engaging in savvy discussions. Here are our top contributors who have gone the extra mile to support and assist the Zoho Developer Community:



We want to express our sincere appreciation to all our community contributors. Your commitment, expertise, and the time you invest are invaluable to the community. 


For those who are new to the Zoho Developer Community, check out this post to get started. 

We appreciate you dedicating your time to peruse this month's digest. Make sure to follow the digest each month for the most recent insights and conversations. Stay connected and participate in the forums to be featured in the upcoming month's digest. Wishing you a fantastic month ahead!


Happy coding!

SEE ALSO


    Access your files securely from anywhere

        All-in-one knowledge management and training platform for your employees and customers.






                              Zoho Developer Community




                                                    • Desk Community Learning Series


                                                    • Digest


                                                    • Functions


                                                    • Meetups


                                                    • Kbase


                                                    • Resources


                                                    • Glossary


                                                    • Desk Marketplace


                                                    • MVP Corner


                                                    • Word of the Day


                                                    • Ask the Experts





                                                              Manage your brands on social media



                                                                    Zoho TeamInbox Resources



                                                                        Zoho CRM Plus Resources

                                                                          Zoho Books Resources


                                                                            Zoho Subscriptions Resources

                                                                              Zoho Projects Resources


                                                                                Zoho Sprints Resources


                                                                                  Qntrl Resources


                                                                                    Zoho Creator Resources



                                                                                        Zoho CRM Resources

                                                                                        • CRM Community Learning Series

                                                                                          CRM Community Learning Series


                                                                                        • Kaizen

                                                                                          Kaizen

                                                                                        • Functions

                                                                                          Functions

                                                                                        • Meetups

                                                                                          Meetups

                                                                                        • Kbase

                                                                                          Kbase

                                                                                        • Resources

                                                                                          Resources

                                                                                        • Digest

                                                                                          Digest

                                                                                        • CRM Marketplace

                                                                                          CRM Marketplace

                                                                                        • MVP Corner

                                                                                          MVP Corner







                                                                                            Design. Discuss. Deliver.

                                                                                            Create visually engaging stories with Zoho Show.

                                                                                            Get Started Now


                                                                                              Zoho Show Resources

                                                                                                Zoho Writer

                                                                                                Get Started. Write Away!

                                                                                                Writer is a powerful online word processor, designed for collaborative work.

                                                                                                  Zoho CRM コンテンツ




                                                                                                    Nederlandse Hulpbronnen


                                                                                                        ご検討中の方




                                                                                                                • Recent Topics

                                                                                                                • Updating Analytical Fields Data

                                                                                                                  Dear Zoho team, I'm having an issue with the recently added fields in both Analytical Desk and Analytical. How can I generate the data in Analytical when new fields are added? https://analytics.zoho.com/workspace/2436819000000007005/edit/24368190000
                                                                                                                • My Zoho mail stopped receiving or sending emails about 3 hours ago

                                                                                                                  Its a pop 3 account. The emails get into the actual mailbox on the server and I can send emails directly from the server, but they are no longer in Zoho, in neither of my Zoho accounts. All green ticks under Mail Accounts under Settings
                                                                                                                • Can I hide empty Contact fields from view?

                                                                                                                  Some contacts have a lot of empty fields, others are mostly filled. Is there a way I can hide/show empty fields without changing the actual Layout? I would like to de-clutter my view, and also be able to add information later as I am able. I would be
                                                                                                                • Zoho Cliq not working on airplanes

                                                                                                                  Hi, My team and I have been having this constant issue of cliq not working when connected to an airplane's wifi. Is there a reason for this? We have tried on different Airlines and it doesn't work on any of them. We need assistance here since we are constantly
                                                                                                                • Option in pipeline deal to select which hotel or branch or store if client has more than one local store

                                                                                                                  Hi, I would like to know if there is an option in the deal pipeline to select which hotel, branch, or store a deal is related to—if the company has more than one location. For example, I have a client that owns several hotels under the same company, and
                                                                                                                • Request to Recover Deleted Task List – Project ID: RIV-MOD-10722

                                                                                                                  Hi Zoho Team, I hope this message finds you well. My Zoho task list associated with Project ID: RIV-MOD-10722 appears to have been deleted. When I clicked on the task link from the email notification, I received the following message: "Task has been deleted
                                                                                                                • Is this a SCAM email or is it really Zoho?

                                                                                                                  L.S. I received the following message. Is this from Zoho? I have had a Zoho One account for many years and my website has been online for years. If it is a scam, I think you should know about it.
                                                                                                                • Is it possible to use HTML formatting in SMS messages sent from Zoho?

                                                                                                                  Hi everyone, I have a question regarding sending SMS from Zoho When we send emails from Zoho, we can include HTML code to format the message (like adding links, styling, etc.). Is it possible to do something similar when sending SMS messages through Zoho
                                                                                                                • an issue in Zoho CRM where the workflow rule is not triggering

                                                                                                                  H I’m currently facing an issue in Zoho CRM where the workflow rule is not triggering when a new lead is created through a webform. I’ve double-checked the criteria and field updates, everything seems fine but it still doesn’t fire. Has anyone faced this
                                                                                                                • Email Insights included in Bigin emals are marked as SPAM everywhere

                                                                                                                  Today I noticed that email recipients who use Office 365 never receive emails sent from Bigin. Further examination showed that all Email Insights links in email headers are marked as spam/phishing by Office 365. Example screen included. The problem is
                                                                                                                • Email Parser Not Extracting Fields Correctly with Certain Label Formats

                                                                                                                  I’ve been testing the Email Parser functionality in Zoho CRM to automatically extract data from incoming emails and map it to CRM fields. During testing, I noticed that parsing sometimes fails when the email contains field labels formatted like this:
                                                                                                                • How do I import Connected Records for a Deal?

                                                                                                                  Can you point me to an example of the CSV file that would add related records to an existing CRM Deal? I imported a Deal, then tried importing a connected record using a unique ID that references the Deal ID, but it doesn't attach it to the Deal rec
                                                                                                                • File Upload Field in Zoho Forms Not Updating Existing File in Zoho CRM

                                                                                                                  Hi everyone, I’m trying to understand the behavior of a file upload field mapped from Zoho Forms to Zoho CRM. Scenario There is a File Upload field in a Zoho CRM module. A Zoho Form also has a File Upload field, which is mapped to that CRM field. When
                                                                                                                • Zoho Training

                                                                                                                  Greetings! I am trainer. My focus area is Project Management and MS Project. I have used Zoho CRM to a good extent. Though, I was interested in using ZOHO projects, as there were no live projects, I could not take it up for studies. Recently a client
                                                                                                                • Detailed list of scoring rules in Zoho CRM

                                                                                                                  Good morning Zoho community, warm greetings The reason for my message today is that I have a problem with my CRM, which I will explain below: Our organization has scoring rules designed to rate our potential customers or leads in the application based
                                                                                                                • How to create a summary document from Projects details

                                                                                                                  Hi, Our team is creating many projects inside Zoho Project. When closing a project, they write a summary document containing data from the projects it-self (understand project budget, customers, etc...), and editable (ie the document is either a Writer
                                                                                                                • Host in US Data Centre

                                                                                                                  I humble apply to be registered on US Data centre
                                                                                                                • convert the project to templet

                                                                                                                  i have some deployment ME product for different customer , i need to create a fixed template for use it rather then keeping creating this template every time
                                                                                                                • Best practices for managing Project Charters, Business Case and RAID logs within Zoho?

                                                                                                                  Hello everyone, I’m currently refining our PMO setup within Zoho Projects and I’m curious how others are handling high-level governance documentation. We’ve been using the standardized Project Charter, Business Case and RAID frameworks from projectmanagertemplate.com
                                                                                                                • Resource Management System built using Zoho CRM, Creator, Projects, and People:

                                                                                                                  In a Resource Management System built using Zoho CRM, Creator, Projects, and People: CRM Deal Closed → Creator Allocation Engine → Zoho Projects Task Assignment What is the recommended architecture to handle dynamic reassignment when: an employee goes
                                                                                                                • Dynamic Remaining Quantity in Lookup During Allocation

                                                                                                                  Hi everyone, From what I understand in Zoho Creator, lookup fields only display the stored value from the source record and do not dynamically update while a form is being filled. Because of this, showing a real-time updated remaining quantity inside
                                                                                                                • connect zoho creator with google drive

                                                                                                                  Hello everyone, I need to connect to a folder drive. The idea, is that google drive loads a text document with some data, I must read that text document to be able to autofill a form that I have in zoho creator with that data. I also attach PDFs and place
                                                                                                                • Ability to Attach Record-Specific Files Automatically in Workflow Email Templates

                                                                                                                  Currently in Zoho CRM, email templates allow attachments to be added, but these attachments are static and remain the same for every recipient. There is no straightforward option to automatically attach a file that is stored within the specific CRM record
                                                                                                                • Uploaded files are not included when using "Include user submitted data" in Email Notification

                                                                                                                  In Send Email notification workflow in Zoho Creator, there is an option called "Include user submitted data" which allows the email to contain all the form submission details. However, when this option is enabled, files or images uploaded through File
                                                                                                                • kanban view for client portal

                                                                                                                  Are kanban views an option for client portals? Access to Kanban views in the client portals would solve some mobile-compliant issues I have with the UI. Kanban functions very nicely on mobile and would be a super asset for my clients and vendors as they
                                                                                                                • Credit Card Pre-Authorization with later Capture/Settlement

                                                                                                                  We really enjoy the convenience of being able to pay off a customer's invoice using our Auth.Net integration with Zoho Books. Unfortunately, we can only take advantage of this feature with a small percentage of our customers as it leaves a gaping hole
                                                                                                                • Zoho Sign 2025–2026: What's new and what's next

                                                                                                                  Hello! Every year at Zoho Sign, we work hard to make document signing and agreement execution easy for all users. This year we sat down with our head of product, Mr. Subramanian Thayumanasamy, to discuss what we delivered in 2025 and our goals for 2026.
                                                                                                                • Work Orders / Bundle Requests

                                                                                                                  Zoho Inventory needs a work order / bundle request system. This record would be analogous to a purchase order in the purchasing workflow or a sales order in the sales cycle. It would be non-journaling, but it would reserve the appropriate inventory of
                                                                                                                • Izettle or Sumup Integration for Zoho Books.

                                                                                                                  The Stripe & Square clearing works great in Zoho Books. Any further integrations planned in the future for Izettle or Sumup? These card processors are very common for taking payments with a card reader.
                                                                                                                • Train Zoho Answer Bot Based on Customer

                                                                                                                  Hi all, Is it currently possible to mark Help Centre articles to a specific customer, and restrict the answer bot to only use relevant information if it is either marked as "General", or tagged for the specific customer in question? We currently have
                                                                                                                • Trying to access records in a custom module in Zoho Desk and not having luck

                                                                                                                  I've built a custom module in Zoho Desk and am using a custom function to query the records in the module and I'm not having any luck. The only way I have found to retreive a record is by getting it by its recordID (the long zoho assigned one). The function
                                                                                                                • Composite items inside of composite items; bill of materials needed

                                                                                                                  Hi Zoho and Everyone, I am evaluating whether Zoho Inventory will work for my small business. I grow and harvest herbs and spices but also get from wholesalers. I use all these items to make herbal teas, but also sell them as individual items on my Shopify store and Etsy. I discovered the composite item bundling and am wondering if I could get some assistance since there is no bill of materials: Our herbal company's best selling tea is a sleepytime tea. Sleepytime Tea can be purchased in three weights
                                                                                                                • ZOHO Books Smart Accounting Software for Travel Agency

                                                                                                                  Dear Travel partner, Contact for Travel Agency Accounting Setup & Training Vansh Travel (ZOHO Books Authorised partner) Email: info@vanshtravel.com Mo: +91 98984 95155 Please find PDF   
                                                                                                                • 452 Mailbox delivery restricted by policy error

                                                                                                                  We have been testing Zoho desk for about a week now and have been forwarding emails in via an Exchange Online Mail flow rule without issue until yesterday. Suddenly yesterday morning we started getting the vast majority of the emails stuck in Pending
                                                                                                                • Send Email reply on behalf of Agent

                                                                                                                  Hi, When using the send email reply via the API I can set the reply on behalf of the customer by using impersonatedUserId in the header of the API call. Is there a way to do this for Agents too? I need to be able to send an email reply on behalf of an
                                                                                                                • Sharing Tickets to a team within a department

                                                                                                                  Hi there, We have a need for one department to be able to share tickets to a specific team within a department, I'm wondering if this is possible? All the shared tickets are going into the 'Shared Tickets' view for the whole department but is there a
                                                                                                                • Removing To or CC Addresses from Desk Ticket

                                                                                                                  I was hoping i could find a way to remove unnecessary email addresses from tickets submitted via email. For example, a customer may email the support address AND others who are in the helpdesk notification group, in either the TO or CC address. This results
                                                                                                                • Do not use isnull()

                                                                                                                  Does not always return booleans. Can also return null. Never use this function. Just use var==null instead.
                                                                                                                • Organization wide Account and Contacts Visibility/Sharing Capabilities?

                                                                                                                  Has anyone figured out a way to make visibility or sharing of Accounts and Contacts to be available across the entire organization without having to have every individual user edit their Sharing permissions? For our sales folks they need to be able to
                                                                                                                • Is there a way to configure dark mode for Campaigns emails that go out to customers?

                                                                                                                  I've found a lot of information on how to configure dark mode for my (The user) personal Zoho workspace and email, but is there any way to edit dark mode settings on emails that we send out to customers via campaigns?  We sent out a test email the other
                                                                                                                • Next Page