Live Webinar: Empower your team to collaborate better
With a more mobile-centric workforce that requires access to information anytime and anywhere, the adoption of cloud technology has changed how organizations collaborate on files. Join us for a free webinar on Thursday, Aug 1, 2019, to learn how Zoho’s new content collaboration tool can help teams increase efficiency by allowing real-time collaboration from any device. In this session, you'll be introduced to a new product that will: 1. Give your team a shared space to work together 2. Monitor
3 exciting new updates from ShowTime for a more seamless training experience
Hi everyone, The ShowTime team is dedicated to delivering excellent service and support to the users of our online training software. We gather feedback from our customers and work hard to implement what we hear. Based on those requests, we've now added a few exciting features to the app to bring in exceptional professionalism and the ease of remote training together. Below are the three new updates made in ShowTime: Availability of slides in session recordings: Now all your slides and
Zoho Campaigns presents a live Twitter chat themed 'Smart Email Marketing' on 30th July, 2019
Hello, everyone! We're glad to see your Community engagement, and it's great to answer all your questions. We've got some news for the month! We’re up next with our second live Twitter chat, that’ll take place on 30th July, 2019, Tuesday, from 10:00 AM to 11:00 AM PDT. What's it? It's a live chat on Twitter—we ask you a question, and you reply to the question with your answer. We'll have a couple of experts such as industry specialists, partners, and knowledgeable speakers, taking part in
Introducing E-sign in Zoho Workerly for easy approvals
Hola! To enable temp recruiting agencies with quick, easy, and completely paperless process of getting documents signed/verified by temps or clients, Zoho Workerly presents its latest e-sign integration. Now equipped with three extensions in its marketplace -- Zoho Sign, Adobe Sign and DocuSign, Zoho Workerly users can install and start sending out documents for e-approval. Temp recruiters can use e-sign to send appointment documents, offers or any other compliance documents to temps and documents
New Features rolled out on July 24, 2019
New Data Connectors We're happy to announce that Zoho Analytics is enriched with two new Advanced Analytics connectors: Advanced Analytics for YouTube Channel and Facebook Competitive Analytics. Advanced Analytics for YouTube Channel Advanced Analytics for YouTube Channel allows you to monitor and grow your YouTube channel by analyzing its performance with powerful insights. You can measure video engagement by analyzing your audience interaction such as likes, comments, shares, favorites, and
Zoho Sprints - What's in the second quarter!
We're happy to be back. Hope y'all are doing great. Every quarter gets interesting when we get a chance to stand by our promise. Yes, we at Zoho Sprints rolled out the following in our second quarter. Here's a quick brief on each feature. That's an end to our second quarter. Here's what you can expect in our third quarter: Checklist Custom tags Zoho Projects Integration Linking Items Kanban Roles and permissions Explore these features and share your invaluable feedback. We are happy to hear
Display Name について。
Zohoのお客様、 日頃よりZohoサービスをご利用、またZoho Japan Communityの活動にご参加いただきありがとうございます。 ユーザー様より、フォーラム上ではDisplay Nameが表示されるが、 フォーラムの通知メールには本名が表示されてしまうという質問を受けました。 本件につきましては、通知メールに表示される名前を削除、または変更することができ、 通知メールの表示にも"Display Name"を選択することができます。 こちらを変更するためには、以下の手順に従ってください。 ① Zoho Japan Communityグループにログインしてください。 ② 下記のリンクより、右上の角をクリックしてください。 https://help.zoho.com/portal/community/zoho-japan-community ③ 以下の手順に沿って進んでください。 Initials of your name ⬇ View Profile ⬇ Manage Profile
Zoho Japan Community オンラインフォーラムの利用案内
この度は、Zoho Japan Communityのオンラインフォーラムにご参加いただき、ありがとうございます。 ご利用にあたり、以下案内をご一読願います。フォーラムの使い方に関してはこちらをご確認ください。 1. オンラインフォーラムの利用について オンラインフォーラムに投稿、リアクションを行うには、ユーザー登録が必要となります。 登録情報に関しては、パスワードを適宜変更するなどして自己責任での管理をお願いします。 ユーザーは、自由にオンラインフォーラムのユーザー登録から退会できます。なお、オンラインフォーラムから退会しても、当該ユーザによる投稿は引き続き掲載することがあります。
Modifying Integration Tasks as Part of API Transition
As we had stated in this announcement, our old XML APIs have now been fully deprecated and we are almost near the sunset date (August 17, 2019) for those APIs. This post is to inform you about a modification that you would need to make as part of transitioning to our new REST APIs. If you have used integration tasks in any of your custom functions, please treat this post as a high priority. Earlier, the following integration tasks used XML APIs: zoho.support.create zoho.support.getRecords zoho.support.updateRecord
Job Status Categories
As you may already know, every job opening record in Zoho Recruit has a status associated with it. These statuses state what stage the job openings are in so recruiters can track their hiring process better. In Zoho Recruit, Job Opening Statuses are mainly classified into two categories: Open and Closed. Open statuses indicate the job opening is active and closed statuses indicate the opposite. All system-defined statuses (default statuses) are classified under the above-mentioned categories based
Spotlight 6: Go global with multilingual microsites
Attendees are willing to travel for the right event. With great speakers, a relevant topic, and a killer venue in an interesting city, you could attract people from all around the world to participate. How do you increase the chances of that happening?
Ask the experts - A live Q & A discussion on Zoho Recruit
It's that time of the month again, where our panel of product experts gear up to answer the questions you ask, LIVE. We are happy to launch the fifth edition of 'Ask the Experts' community series. This edition, will be focussing on the whole product and
New Features rolled out on July 17, 2019
Prediction Interval for Forecasting Zoho Analytics now allows you to specify the confidence % in which the predicted data points are most likely to occur. Select the interval ranging from 75% to 95%. This option is applicable for the line chart. Click here to learn more on Forecasting. Send DMARC Compliant Emails To enable a secured mailing option, Zoho Analytics allows you to send DMARC compliant emails. DMARC policy is an email authentication protocol that allows both senders and receivers
Changing the Response for Article Search APIs
As part of our effort to continuously improve our APIs, we recently discovered that the responses to our article search API did not provide all vital information related to help articles. So, we have decided to enhance the API by changing the response format. The response to this API used to be presented in the following format: { "data" : [ { "summary" : "test ", "modifiedtime" : "2017-11-30T09:26:03.000Z", "viewcount" : "0", "permission" : "ALL", "id" : "5000000009361",
Zoho Desk now integrates with TeamViewer!
Imagine your agent is in contact with your customer and needs to start a remote session to solve the issue. Switching out of your help desk app just for the remote session is frustrating. Things can slow down when a regular part of your customer support process such as remote sessions is out of place. But we have good news: you can now integrate TeamViewer with Zoho Desk and hold remote sessions right from your help desk! What this integration does: Once you've integrated TeamViewer with Zoho
Upcoming updates - Feb 2019
Hello App Creators, We hope you're all having a great 2019. Here's a little something from us to add a bit more shine to it. In the first week of February, the Zoho Creator team will be rolling out the following feature updates: Navigational buttons in calendar and timelines reports Ability to execute custom actions after a confirmation Interactivity in the reference-listing popup that appears while deleting fields and components, and enabling/disabling certain properties In addition to our changelog,
Nearing the Sunset Date for XML/JSON APIs
Dear Zoho Desk users, About 10 months ago, we informed that Zoho Desk’s old XML/JSON APIs will be deprecated completely. Adhering to the timeline mentioned in the post, we fully deprecated the old APIs in February. We have now stopped providing enhancements, issue fixes, or customer support related to these APIs. We would now like to just gently remind you that the sunset date for these APIs is August 17, 2019 — just a month and a handful of days away. Please switch to our new REST APIs as soon
Tip #5: How naming ranges, constants, and formulas can simplify things for you.
Defining names for ranges, constant values, and formulas helps make your spreadsheets clear, eliminates manual errors, and makes short work of quick calculations. It also saves you time by preventing you from having to hunt for values and references. Named range for quick navigation For spreadsheets with numerous sheets of data, defined names make it much easier to navigate across them. Instead of spending your time scrolling through rows and rows of
Updates — May-Jun, 2019
Hello App Creators, It's been quite some time since we interacted on the upcoming updates in Zoho Creator. We very recently got through releasing all but one from the Apr-2019 list of updates ; it took a while to sort out the kinks in them. We appreciate your active engagement, continued patience and understanding in this regard. That said, we're gearing-up for the next set! We'll shortly be posting about the upcoming updates for Jul-2019. Meanwhile, below are the other notable updates that were
Spotlight 04: ShowTime's Presenter app - Smarter trainings right from your smartphone
Why take your laptop to the podium when you can deliver your trainings right from your mobile device? Shifting the spotlight on ShowTime's Presenter app for mobile, we'll be highlighting various interesting and useful features of the app that can make your training experience much more exciting! ShowTime's Presenter app has been specifically designed to create a seamless training experience for a live audience seated inside an auditorium or a classroom. The online training app enables you to deliver
Free Webinar: Leveraging Zoho Sign's advanced features to complete paperwork faster
Zoho Sign is an enterprise-ready digital signature solution that speeds up the signature-collection process. By digitizing business paperwork and using Sign's sophisticated workflows and other advanced features, your organization can go completely paperless and cut down administrative costs and reduce paperwork turnaround time by over 90%. In this free webinar, we'll dive into Sign's advanced features, including: Customizing sign request emails to add your company logo and brand colors and setting
Easily send your Cx Egnyte documents from Zoho Desk
When you receive a support query from your customers, you might have to send them help docs or an on-demand video to educate them in the most comprehensive manner. If you’re using Egnyte—a cloud-based document management tool—to store and organize your documents, things just got easier for you. You can now send documents from Egnyte to a customer from inside Zoho Desk itself without shifting between tabs and windows. Installing the Egnyte extension for Zoho Desk can help you ease your support operations
Say Hello to the all new Reports!
Today, we're thrilled to announce a completely redesigned version of our Reports with a multitude of features that would make it easier for you to track your brand's performance on social media. This includes a whole new way of understanding reports, all new statistics, and a brand-new interface! The new Reports offer a comprehensive way for you to look at numbers, help you dig deeper into data, and come with added flexibility in terms of sharing. Not just that, they've also been restructured to
Enable two-way SMS communication with the Nexmo extension for Zoho CRM
Customer feedback is what helps you grow. You can hear your customers only when you have facilitated them an easy way to reach out to you. Such an avenue should be easily accessible to customers, and easy to set up and use by salespersons like you. SMS
Tips and Tricks 2: Style your text with markdown
Hello everyone, Today we'll talk about how to use markdown in your text. Markdown is a simple formatting language that allows you to add rich formatting to your plain text. In Backstage, you can use markdown when you write your announcements, messages in discussion channels, comments for images in the gallery, and body text in the custom sections of your microsite. The table below shows how to enclose words or phrases between specific sets of characters to apply the associated format to that
Tips and Tricks #06: Animate text at the paragraph level on Zoho Show.
Hi guys! We're back with another Show tip! Before we jump into it, let's read through a quick scenario first. Say you have a slide with a list of bullets and paragraph levels to present to your audience. The second it's on the screen, your audience
Tip of the week: Public, Private and Individual chats
You can chat within a project in three ways. A public chat room is a place where any user in the project can join and participate in the chat. On the other hand, a private chat room is visible only to its participants. You can specify which type of chat you want when you create it. This can also be changed at a later stage. You can also have individual chats with any user in the project. To initiate such a chat, just click on the user you wish to chat with in the 'People in this project' list, in
Timely invoice generation with Zoho Workerly - Zoho Books integration
Hola! Timely payments give your temp workforce a boost to work and also meet deadlines for your projects. Having a temp staffing software that enables easy invoice generation and processing is a need. Zoho Workerly does just the same. With its built-in Zoho Books integration, quickly create invoices, submit them to clients and process payments by the hour. In our last two posts, we discussed about scheduling of temps and tracking their work hours effectively with e-timesheets. Find out in this post,
Free webinar: Integrating Zoho Vault with Microsoft Active Directory
Hello, For the majority of fast-growing enterprises, Windows Active Directory (AD) and Azure Active Directory are the commonly used directory services to ensure secure user management, authentication, and tighter provisioning controls. Integrating other security tools like Zoho Vault with AD will help enterprises onboard users quicker and also let end-users access other services like Vault with their existing AD credentials. In our upcoming webinar on integrating Zoho Vault with AD, we'll discuss
Tired of rescheduling trainings? Set up recurring sessions in ShowTime.
Hello everyone, As ShowTime aims to develop into a robust and holistic e-learning platform, here's another interesting feature that can help you, as trainers, plan and conduct sequential training sessions with ease. As a presenter, conducting presentations, workshops, or online courses will consume a lot of time and effort, with planning, structuring, creating and scheduling the presentation at your preferred data and time. It can make your job even harder if you need to schedule some training
Introducing Zoho Campaigns' latest integration with Zoho Meeting
Hello all, We're thrilled to announce that Zoho Campaigns integrates with Zoho Meeting to help you maximize your webinars through email marketing. Zoho Meeting is our in-house product that allows you to plan, promote, and host webinars with utmost ease. With the Zoho Campaigns - Zoho Meeting integration, you can increase your webinar engagements through emails and drive sales after. Here's how the integration can help you do that: 1. Pre-designed email templates The way you promote your webinar
Introducing Egnyte Extension For Zoho CRM
Sales teams face problems with document management every day. The bigger the business and the customer base, the more documents will be in the database. Identifying and sorting such a huge volume of documents without the right tools is tedious. Zoho CRM
Easily send documents from Egnyte to your leads in Zoho CRM
Understanding your customers and educating them about your product are two sides of the same sales coin. During a sales process, to educate your potentials about your product, you may have to send them user guides, help documents, comparison sheets, and
Exploring the Admin Panel
Hello again, everyone! This one's for all the organization admins out there! What's the fun of being the admin of your organization if you don't have any powers to use? The admin panel is where it all lies, and it can be accessed only by y'all. So, what powers do I have, you wonder? Let's break it down. The admin panel can be found by clicking on the profile picture on the top of your Cliq page. You can manage your organization as well as all your users from here. Dissecting the Admin Panel
National ESign Day - Ask the Experts, a live Q&A about Zoho Sign
Hello, We are excited to announce that Zoho Sign will be hosting its inaugural Ask the Experts session from 12 PM GMT on June 30 to 6 PM GMT on July 1. On June 30, 2000, President Bill Clinton e-signed the historic Electronic Signatures in Global and National Commerce Act (ESIGN Act) making contracts and agreements signed using electronic signatures legally valid. 10 years later, both the Houses of US Congress passed a resolution observing June 30 as National ESIGN Day to promote and raise awareness
Introducing Validation Rules!
Today, when any ambiguous information that enters your help desk can slow things down, it's essential to have some method of form validation. In time-sensitive situations, back-and-forths to regather data can cost you valuable time. Now, with Validation Rules in Zoho Desk, you can ensure the data in your help desk is accurate and adequate. Validation Rules help you implement field validation to improve the accuracy of the data you collect. It's a simple process that helps you stop ambiguous information
Connections: Connecting Cliq with any third party applications.
Dubious on how can Zoho Cliq be piped with other applications? Voila! You have come to the right place. Connecting Zoho Cliq to third party services is easier with connections. Let's understand what connections are before connecting to one. What are connections? Connections are associates that act as an interface in connecting Zoho Cliq with any third party application. We have charted down the working of connections below for better understanding. How and when a connection is useful? While integrating
Zoho Mail Access Issue - Resolved
Hello all, We have been experiencing intermittent access issues with Zoho Mail for the past few hours and our engineers have been working on it on high priority. After exploring various means of resolution, we have currently restored the service and are closely monitoring the status. The issue has primarily impacted the webmail access whereas our IMAP, POP & SMTP services have been working fine with slight slowness. The mails received during this time won't be lost and will be received with some
What's New this June 2019 in Zoho Invoice?
Hello everyone, We're back with yet another set of updates and enhancements that makes your invoicing experience easier. Let's take a look at all the changes made to Zoho Invoice for the month of June. Get timesheet entries approved by manager We have Client Approvals for timesheet entries already, and now we've gone a step further and introduced approvals by project managers as well. Users can submit their logged time entries to their manager for approval. Once the manager approves it, the time
Community Digest - June 2019
Product Updates Convert your leads from events using Zoho CRM's eventbrite integration Plan and manage your events better by integrating your CRM with Zoho Backstage Check out the all new ready-to-install meeting apps in Zoho CRM Cloning blueprints is now possible - also, add new states to the existing ones and map them The all-new lead conversion mapping for subforms Monitor the finance flow of your event in Zoho Backstage Enhancements in refreshing Sandbox Check out the enhancements
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