Delay in receiving mails/responses
Hi all, We were facing intermittent issues in our mail server which affected email fetching(please check this link for reference); most of you must have observed delay in ticket creation process because of this. Our development team has however confirmed that the issue has been fixed. The tickets received during the downtime will be fetched without any loss - we are pushing all the responses in queue - but there would be some some delay am afraid. We are sorry for the inconvenience caused. Let us
Zoho Workerly for effortless temp scheduling
Hi there! Being temporary staffing agencies, one major challenge often lies with scheduling the right temps for the right jobs, so that client deadlines are always met. Scheduling temps effectively creates an order and flow to your business. How? Everyone knows when and where a job is scheduled, who is assigned to it and what is the expected timeframe for completion. Effortless and conflict-free scheduling is easy when you have an organized and a complete view of all your temps, clients and jobs
Live Webinar: Redefine your collaborative workflow
Today, organizations are placing more of an emphasis on balance: enabling employees to collaborate when and where they need to, but also letting them take advantage of alone time to brainstorm and complete individual tasks. Encouraging that balance requires the right tools. Join us for a free webinar on Thursday, July 11, 2019, to find out how Zoho’s new content collaboration tool can help teams collaborate seamlessly by providing easier access to team documents, connecting all your tasks in one
Spotlight 03: Connect and deliver more effective trainings with ShowTimes' Viewer app
With the growing need for virtual classroom learning, the use of mobile and tablet software is quickly becoming the most convenient way to share knowledge between educators and students. According to a 2018 study, nearly 67% of digital learners now use mobile devices to complete their online coursework. Additionally, smartphone learners complete course material 45% faster than those using a computer. Considering these facts, we now introduce our next community spotlight series that will focus on Zoho
Tip of the fortnight 9 - Compelling practices to optimize your customers' payment experience
Hello everyone, Digital payment has dominated the marketplace. That's why, when you're creating your online payment forms, there is a lot more you should be doing to upscale conversions beyond simply collecting payments. Yes, besides the marketing strategies you follow to drive traffic to your website, shed focus on designing your forms with interactive UI, intuitive fields, and a flawless workflow. Today, I've put together six tips for creating your next payment form. Do you ever ask yourself,
Auto-Pull Data From Your Facebook Ads to Your Zoho CRM
Facebook is a promising platform to promote your brand and generate leads. Whenever you start an ad campaign using Facebook, leads will be generated. Success lies in following up and converting them. Different ways to follow up It's important to follow
What's New in Zoho Subscriptions - May 2019
Hello Everyone, Our latest updates give you customization options that help smoothen your workflows and collect payments with ease for more customers. Here's what's new: Automate frequent tasks with Custom Schedulers Custom Schedulers let you create and automate tasks on a recurring basis. Your tasks can be configured to run based on a daily, weekly, monthly or yearly frequency. Exclusive settings for each frequency, like avoiding weekends or specifying the exact time & date to trigger tasks, give
Register for the Zoho SalesIQ User Group Meetup in the USA now!
Hello everyone! We're glad to invite you all for the Zoho SalesIQ user group meetup. We have a series of meetup planned in various cities in the USA, you can explore more about Zoho SalesIQ, and it's advantages of integrating with CRM. Why should I attend?
(Updated) Zoho Campaigns Community Meetup - India - Round 3
Hello everyone, We're happy to invite you all for the third round of community meetups. In less than a month, Zoho Campaigns is hitting the road to visit a few places in India for our next set of meetups from July 11 - July 25, 2019. Cities: Pune, Mumbai, Chennai and Bengaluru Topic: Sending effective emails in today's digital marketing space. Here's the agenda: - Introduction to Campaigns Community Learning - Basics of email * List Management * Importance of CRM * Simple
直近開催予定の Meetups
Japan コミュニティ メンバー, お世話になっております。 さて、本日はZoho Japan コミュニティの開設後初となるオフラインイベント（ミートアップ）のご案内をお送りします。 7 月は メールマーケティング/ドリップマーケティングをテーマに、東京・大阪・福岡の3都市で開催します。Zohoがこの春に発表したオールインワンのマーケティングオートメーションツール「MarketingHub」（マーケティングハブ）についても紹介します。 Zoho製品のエキスパートから、製品のさまざまな機能や応用方法を聞くことができる機会となります。皆さまのご参加をお待ちしています。 [東京開催】7月16日(火) https://www.zohomeetups.com/ZOHOJAPANMeetup 1. Zohoコミュニティの紹介 2. メールマーケティングの基本知識 3.ドリップマーケティング入門 4. マーケティングオートメーションツール「Zoho MarketingHub」の紹介 5. Q&Aとネットワーキング ［開催日時] 日時 :2019年7月16日(火) 19:00~21:00
Now view Google My Business Questions right from the Monitor tab!
Hello everyone! Today, we're excited to introduce a new feature that will be important for those of you who manage a Google My Business listing. We're talking about the ability to view and respond to Questions on your Google My Business listing. To get started, simply go to your Monitor tab, click on the orange (+) button and scroll down to find 'Questions' under Google My Business. Click on it and then hit 'Save' at the bottom right to add this column to your Monitor tab. The Questions column will
Nine powerful new Zoho Sheet functions, including currency conversion
Zoho Sheet is always looking for ways to make your data analysis simpler. With that in mind, we've introduced nine new functions. We believe they will help make your spreadsheets a bit more sophisticated. CURRENCY (value; from; to) You'll no longer have to look up exchange rates to maintain records in different currencies. The new CURRENCY function will fetch live exchange rates and convert your numbers automatically. FILTER (range; condition; [condition1]; [condition2]...) While the FILTER
Local links in knowledge base article
Is it possible to include local links in a knowledge base article? We have some longer pages with different paragraphs that we would like to link to from the top of an article page. We have tried some ID's in HTML but is does not work correctly on portal. Ideas are welcome!?
Channels for Your Organization and How to Use Them
Well hello there, people! Channels. If you've signed into Cliq and set up your organization, you're bound to have come across this word on the left side panel. You probably know that channels provide a space for you to carry out conversations with your fellow colleagues on any topic, but do you know that Cliq has separate channels for every type of work that you may have to take up? No, really! Channels can be classified based on their levels: 1. Organization As the name suggests, organization
Breaking down the Zoho Cliq platform workflow
Let's say you want to automate your everyday work activity. You turn towards apps that help you stay productive while automating your regular day-to-day work items. What if we say Cliq serves the purpose? Zoho Cliq offers a set of internal tools or components to automate your day-to -day work tasks. Let's take a look at what these components are and how they work: Bots as Conversational Assistants: Bots are your personal assistants on Cliq. They can connect to any third party service, and bring in
Ask the Experts - Live Q&A session on Calendar, Task and Event Management in Zoho CRM
Hey everyone! If you're new to the Ask the Experts series, here's how it works and what it's all about - The Ask the Experts is a live forum discussion that happens on this thread. Starting from the time mentioned below, our experts will be available for five full hours, responding to your questions here. All you've got to do is post your question as a reply to this post. Zoho CRM has had quite a few product updates in event management as listed below. We're sure you'll have a few questions in
ESI rate has been reduced from 6.5% to 4%
Hello customers. The Government of India has decided to reduce the rate of ESI from 6.5% to 4% in which the employee's contribution has been reduced from 1.75% to 0.75% and the employer's contribution from 4.75% to 3.25%. ESI Contribution Old ESI Rate New ESI Rate (Effective from 1 July 2019) Employer's Contribution 4.75% 3.25% Employee's Contribution 1.75% 0.75% This new rate is coming into effect from July 1, 2019. That means, from 01 July 2019, employers and employees will pay a lower ESI
Tips and Tricks 1: Save time while you plan your agenda
Hello everyone, Today we'll talk about a few shortcuts you can use to build your event schedule in less time. These handy tips will help you when you are at the Agenda tab in the Microsite Builder. Creating a session at a particular time: When you create a session, double-click on a specific timestamp in the agenda's timeline. Doing this will display the Add Session panel with the selected time pre-populated in the Start Time picker. You can then go ahead and add other session details before saving
What's New in Zoho Books this June '19
Hello users, May seems to have gone by in the blink of an eye! And here we are again, excited to serve you a fresh set of features and enhancements in Zoho Books. Ready to savour some new updates? Position Billing & Shipping Addresses in Invoices Adjust the position of the billing and shipping addresses in your customers' invoices. This will be helpful when you are sending them a hard copy of the invoice and are trying to position the addresses correctly in the window of the envelope. You'll be able
Free webinar: E-sign business documents with Zoho One
As a Zoho One user, you have access to more than 40 products that help you improve your business and productivity, including Zoho Sign, our digital signature solution. You can securely sign, send, and manage documents from anywhere at any time. If you're using a different e-sign solution or still signing documents with paper and pen, now's the time to get Zoho Sign for your One account at no additional cost. Here are some of the main benefits of using Zoho Sign: Instant access to the Enterprise
What's New in Zoho Books this May '19
We're back this month with a set of new features and enhancements lined up for you. We are always looking for ways to provide you with the best accounting experience. So without further ado, let's dive in and take a look at the features and updates we've worked on in the past month. Set Validation Rules for Estimates You can now set certain restrictions for the values allowed for different fields in an estimate. Just choose the field for which you want to set the restriction, select the required
Free webinar: Password security 101: Learn the ABCs of password management
Passwords are one of the most widely used methods of authentication to protect data and accounts from unauthorized access. Security experts have been working to replace passwords with new technologies such as biometrics and digital certificates for more than a decade now. However, passwords are still one of the most reliable and commonly-used methods of authentication due to their ease of use, affordability, and simple administration. With appropriate user education and awareness, password-based
Video Tip #2: Share Files Securely with External Collaborators
Hello everyone, We're excited to be back with our video tip of the month. We hope these tips help the WorkDrive community learn about and use the various interesting features of your online collaboration software. Zoho Workdrive is designed to help
Ask the experts - A live Q & A discussion on Zoho Recruit
We are happy to launch the fourth edition of 'Ask the Experts' community series. This edition, will be focussing on the whole product and its functionalities. The 'Ask the Experts' event is scheduled on the 12th of June 2019, between 5:00 AM - 10:00 AM
What's New in Zoho Payroll Indian Edition
Hello everyone! It's been three months since we released Zoho Payroll for India and we've been constantly enhancing our product based on your valuable feedback. Read on to know about all the latest changes we've made. ESI Included as a Part of Employees' CTC Employee State Insurance (ESI) has two components - employee's contribution and employer's contribution. You can now configure ESI in such a way that the employer's contribution is included in the Cost to Company (CTC) of your employees. To
Ready-to-Install Online Meeting Apps for Zoho CRM
Great salespeople love to have a meaningful impact on the companies they work for. But, we know, selling is hard. And administrative tasks such as scheduling meetings take a lot of sales reps' time, making the closing process longer and harder for sales reps. From online sales presentations, to client calls, online demos, video chats —there's a lot of meeting for salespeople to attend, and, as simple as it may seem, scheduling meetings is a time-wasting activity that requires switching back and forth
Tip #27: Zoho Sprints integrates with Zoho Desk
We are happy to announce that Zoho Sprints now integrates with Zoho Desk. Wondering how a customer service product works with an agile tool? Let's see how Helen solves her customer service problem using this integration. Helen works as the customer support manager and operates Zoho Desk to manage all customer queries by creating and organizing tickets. She runs a team of 20, who manage all the support tickets using Zoho Desk. Helen's problem As new requests pile up and features increase,
Tips and Tricks #05: Add pictures as comments within a slide.
Hello everyone, We're back with a new Show tip. In today's post, we'll look at a more interesting way to comment and collaborate on a slide in Zoho Show. No matter where your colleagues are in the world, using comments to share opinions or give feedback is
4 Things You Should Do Once You Get Started with Cliq
Hey there, new user! You've successfully logged in and set up your organization and you're all set to start working. What's next? Buckle up because here are 4 essential things you need to do first in order to get the most out of your Cliq experience: 1. Invite your colleagues Now that you've set up your Cliq for business, you need to bring in all your employees, of course, because how else can you collaborate with them? To invite your colleagues to Cliq, head on over to the Admin Panel which
Convert Your Events' Leads Into Customers Using Eventbrite Extension for Zoho CRM
Hey, Zoho CRM folks! Have you ever tried to organize a corporate event? It is indeed managing an event is a massive task and handling the attendee details is even more tedious. As an event professional, you surely know how demanding it can get. We have
New APIs in Zoho CRM—Query API and Bulk Write API
Hello everyone! We are delighted to announce the release of two new APIs—Query API and Bulk Write API. Query API Query API allows you to write your own queries to fetch data from Zoho CRM. Similar to SQL, CRM Object Query Language(COQL) uses the SELECT statement to fetch records. This API allows you to fetch upto 200 records in a single API call. Highlights Query API is based on SQL syntax and is easy to use. Query API supports some major SQL comparators such as like, not like, equal, not equal,
New Template Editor: Your templates, Your way!
Templates are a good way to avoid the tedium of drafting emails. That's why we're here with a new template editor to make the task easier and quicker. Drag, drop, and design templates. Design your template, your way! With the new editor, drag and drop text, images, tables, buttons, and get your templates designed. Choose layouts for text, and add colors to the background of your template. The flexibility in the editor lets you position and reposition elements where you want them to be. Don't want
V2.9: Introducing Raise Hand, Allow to Talk, Join from iOS app for Webinar edition | Give control in Mac OS for Meeting edition.
Hello, We are glad to share the details of yet another roll-out in Zoho Meeting, this time, with some features that are sure to improve attendee participation in your webinars. These include Raise Hand, Allow to Talk, and the option to join webinars through the Zoho Meeting iOS app.The Give Control feature that lets any meeting participant take control over another participant's screen has been released for Mac PC users as well. Apart from this, we have made enhancements in our conferencing servers
Live webinar: Get a first look at ShowTime's on-demand training
Hi all! With ShowTime's next update imminent, you'll soon be able to create self-paced versions of your training, by either picking a recorded session from your ShowTime library or simply uploading a course video saved to your computer. These On-demand training sessions will be available at any time, and will provide better support for people who can't attend live sessions. Not just that, you can also track the performance of these prerecorded sessions with advanced analytics in ShowTime, as well
Plan and manage your events better by integrating CRM and Zoho Backstage
Organizing an event or a conference involves juggling between multiple tasks under significant time pressure. Making sure that every detail about the event is in place and organized can be arduous, especially if it's a big event and you are trying to do things manually. At this point, an event management application or planner can be a huge help. These tools come with a plethora of features that help you save time and effort, and at the same time, keep you organized. One such tool is, Zoho Backstage—an
Ask the experts 02: A 12-hour live Q&A session to help you understand Zoho ShowTime better!
Hi all, We are excited to host the second edition of ShowTime's "Ask the experts" for you on Thursday, 6th June 2019 from 6.30 am to 6.30pm GMT. The ''Ask the Experts" is a live brainstorming session, which helps you learn in detail about using various exciting features of Zoho Showtime, such as: Conducting audience surveys and polls, Managing training leads with the CRM integration, Utilizing co-trainers' knowledge and skills to convert all your well organized training sessions into a revenue.
Community Digest - May 2019
Product updates Increase in CRM API v2 credits Introducing Setup Page customization in Zoho CRM Plan and manage your events better by integrating Zoho CRM and Backstage Leverage Zoho CRM’s various features built with GDPR in mind, to ensure that you collect and process data. New versions of Java SDK (1.0.5) and PHP SDK (2.0.0) are out! Limits for Functions have been updated, check it out here. Zoho Community Meetups Join the team and your peers at Zoho Community Meetups in
Announcing the Zoho Sign exclusive iPad app
Hello, Apple just concluded its latest event with several exciting announcements being made about the iPad that put the device on a tier of its own. With such hype surrounding their upcoming releases, we thought we could give Zoho Sign users who own an iPad a reason of our own to celebrate. Yes, Zoho Sign has released an exclusive app for the iPad on the AppStore! This app can greatly help those who like closing deals and conducting their business on the go using an iPad. The iPad app comes with
Deprecation of Zoho Sheet's view.do API
Hello all, The Zoho Sheet view.do API (https://sheet.zoho.com/sheet/view.do) accepting URL and file stream parameters (provided in https://sheet.zoho.com/sheet/excelviewer) has been deprecated, and will no longer be available to use from July 31, 2019. Any code written using this API will stop working after this date. The Office Suite APIs are available as an alternative via Office Integrator. Learn more here. If you have any questions about Office Integrator, add them as comments below or drop
Video tip 03: How to invite people from your custom CRM modules to a ShowTime session.
Hello everyone, Today, we'll learn how to ensure high attendee turnover by using Zoho ShowTime's integration with CRM. Integrating your ShowTime account with CRM helps you invite the entire list of your participants to your session instantly, better manage all your training leads from one dedicated space, and export your registrant data back to the CRM portal. By default, the integration allows you to access your customer contacts from pre-listed modules in CRM. In some cases, these modules
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