How do I avoid needing to unsubscribe and subscribe to my CRM calendar to update the Zoho Calendar?
In order for the Standard calendar to update with my zoho CRM Calendar, I need to unsubscribe and subscribe, othewise any new entries do not show up. Shouldn't the Calendar stay up to date with the subscribed calendar? Thank You, David Fent
Unable to send e-mail
Hi, I am not able to send e-mail from my account: dipankar@primeinfoserv.com I am using gmail as interface. I got the below message: tatus: 5.4.6 Remote-MTA: dns; smtp.zoho.com (8.40.222.118, the relay for the domain.) Diagnostic-Code: smtp; 550 5.4.6 Mail rate exceeded limit. <a href=https://mail.zoho.com/UnblockMe target=_blank>Click here</a> to unblock Last-Attempt-Date: Fri, 07 Apr 2017 21:52:02 -0700 (PDT) Please let me know what to do and when the problem will resolve. Dipankar Mitra
Account Disabled
Hello Zoho, My mail/business account has been disabled over the last few days. I have tried to contact support and open a ticket but had no response. I can not send or receive emails. Please can someone help activate my account urgently. Chris
550 5.4.6 Mail rate exceeded limit
Having problems with this admin@sackforce.co.za account. Don't know why I have exceeded limit with less than 10 emails sent the whole day. Please can you check if there is some error with my account.
Can't Print Calendar Description Information
I can't print the description field information any more. I have tried with both my desktop and laptop with the same results. No description information will print out or show up in the print preview.
Email blocked
Hi, My email financeiro@amazzoniacontabilidade.com.br elianicostaneres@gmail.com Hello, My email account financeiro@amazzoniacontabilidade.com.br has been blocked. At the time payment invoices were sent to my customers and I did not know that ZOHO could block for such a reason. I ask for help and the unblocking so as not to disturb my service delivery. I appreciate your understanding.
Unable to send message
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
553 Relaying disallowed
Message not delivered There was a problem delivering your message towitolddombrow@bodydry.co.uk. See the technical details below. The response was: 553 Relaying disallowed Hi, I've been trying to setup an email for a client - I can send email without a problem, but I get 553 relaying error when I try to send test email to that account. The domain is: bodydry.co.uk Can you help? Thanks, Marcin
Get Mailing Lists not return json data
https://campaigns.zoho.com/api/getmailinglists?authtoken=[API Authentication Token]&scope=CampaignsAPI&resfmt=JSON Not return data https://campaigns.zoho.com/api/getmailinglists?authtoken=[API Authentication Token]&scope=CampaignsAPI&resfmt=XML return data I can't find any issue please help
ListB = ListA updates list ListA when ListB is updated,later on the script!
Hi Zoho, On my script I have ListA ={1,2,3}; ListB=ListA; ListB.removeelement(1);%> <%=ListA%><br> <%=ListB%> I get: 2,3 2,3 Instead of 1,2,3 2,3 Please fix? thanks Ravid
Social tab problem again and yet you keep adding new "APPS" instead of working on the CRM flaws
Hi I am a paid member of ZOHO CRM And for the hundredth time my Zoho CRM Social Tab does not update correctly, it can work perfectly for several weeks, but then it simply stops working...I have posted several times about this.... and I know there are New Messages in Facebook from prospects but they simply do not show up in my Social Tab, so I have to add them manually instead. The problem sometimes resolves "magically" days later or I have to delete and re-associate my facebook account once again.
Cannot find Merge Field CSV file needed to create resume templates in MS Word
From the instructions at https://www.zoho.com/recruit/helpnew/job-boards-resumes/resume-management/formatted-branded-resume/create-formatted-resume-template.html#zdocs Note:You can download the CSV file to your system from the Formatted/Branded resume settings page. Data imported successfully message is displayed once the CSV file is imported. I cannot locate the file that is referenced Thanks
I am unable to access my domain email account.
Recently i opened a new account but i gave the wrong phone number now i am unable to re add my domain and access my account. What to do? Please help.
Still unable to connect to smtp, support hasn't replied AGAIN in days
So, the last time I made a post, I finally got a reply to my inital email. Since I haven't heared back from the support 4 days now...I thought I may try it again. Just to let you know: This is the last attempt. I signed up for zoho to gather information about the reliability. I need a paid plan soon. If this is your actual support behaviour I see no chance in upgrading in a paid plan. To contact me: Subject ID is 15627468
Adding Members
I am stuck on 65 members. Will not allow me to add additional members and if the member is added, you can't connect with them.
Iframed editor reports old web browser version
Hi there, We've been using Zoho docs for a while now with out any issues at all. But lately we've received some reports from one of our customers were this (see attached image below) error message are being displayed. They're using Windows 7 with Internet explorer 11. Are there any known issues with this setup? Or might there be an issue with detecting current user agent (web browser)?
Two Factor Authentication no backup SMS
I have set up Two Factor Authentication on my account and have configured it to use the Google Authentication option and this works fine. But in the event I loose access to this authenticator i tried using the "Can't access your smart phone" option and chose the option to recieve an SMS via my Alternative Numbers, but an SMS is never sent. I then tried the Get by phone call and that did work. Is there some way I can get the SMS option working as a backup?
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
NEED HELP ASAP!!! Can't send emails!!! just getting the error message above???
full storage problem
I have problem. I have no data on the zoho docs folder on computer, on web server and telephone and still i have message about full used storage. Please help. I try to reinstall zoho app. It didn't help.
New Team Members Unable to view Shared Account Data
Hello Please assist: I recently created two new user profiles for my Zoho CRM team account, however both accounts appear unable to access shared team data for Leads, Accounts, Contacts, Potentials and Campaigns... All fields appear blank, while new user profiles had previously been able to view data and activities shared across the whole team. Please advise if there is a fix for this issue as a matter of urgency. Kind regards,
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Im unable to sent any messages and this message keeps popping up. Unable to send message;Reason:554 5.1.8 Sender Address Blocked Please help my email: business.partnership@spa-febui.con
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hi There My email account has been blocked showing the following reason - I dont understand why this is as I have been using the account to send emails in exactly the same way as when i first opened it which has been fine for the past 10- weeks or so... I have researched all the ways to getting it activated again but they won't work as its a free account? Please help and advise how i can get it reactivated ASAP and next steps... Cheers
SPF and DKIM wont validate
Hello! I have searched all the Topics and read FAQs and still can't seem to validate my SPF and DKIM. Im using namecheap.com Here is my information I have: TXT Record grantsandcopywriters.com v=spf1 include:zoho.com ~all Automatic TXT Record zoho._domainkey.grantsandcopywriters.com v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDbpjP3w3n6PeUSJKNvwpxukeulhUACbi6Ct4D/aAvAZoIburV4wU6l3WuYLwjoqEYAg81wyZbNmWCWdM8nD9GV/MH2BP9nysy6y+svUMe6KRSwmFKrTbPzcTXlCMtZXQDloeqsGfaBmEph3zkl5pOOyruyRLue3xPxrE9+9fYMQQIDAQAB
Unblock my email
Hi there! Why you bloked my email marketing@velvet.money? I cant send any emails. Of cause I made some pr campaign and have to send dozens. Pls, unblock me!
Problem: Sender Address Blocked
Hi, I receive this message below when i try to send an email. How can i unblucked my email? Unable to send message;Reason:554 5.1.8 Sender Address Blocked.
Actividade invulgar detectada a partir deste IP. Por favor tente novamente mais tarde.
Dear all, I trying to create new users for my company and unfortunately is showing the message "Actividade invulgar detectada a partir deste IP. Por favor tente novamente mais tarde." that means Zoho identified a unusual activity in my IP address. I turn off my internet modem, tried using another computer i another location and also using my mobile phone as internet router.... and Zoho still showing the same message, Thanks, Tito
API getRecords and Layouts
If a field "Sample Field" is added to a specific Layout "New Layout" and is not added to the "Standard" layout, the getRecords method does not return any data related to the "Sample Field". There is simply no element in the XML tree for "Sample Field" The workaround is to add the field to the "Standard" layout.
Intermittent Bug - CRM Emails Not Merging Fields
For the past 72 hours we've had the odd email (using Email Templates) sent out of Zoho CRM being delivered with all merge fields blank. The issue appears to be highly intermittent and we can't seem to determine any pattern. Appears to occur regardless of the template being used and all templates have been in long term use in our organization. (These are not newly created) Anything reported on your side Zoho? Anyone else? Embarrassing for our clients to receive templated emails that are missing the
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Dear Zoho Support Team, I can't send email by Unable to send message;Reason:554 5.1.8 Sender Address Blocked problem. Can you kindly help me to unblock my email at leonny@clappingape.com yet. Thank you very much for your help. Best regards Leonny Dwi
DKIM and SPF
Hi, I've configured SPF and DKIM excactly as Zoho documents said. But still keeps asking me to configure them. I saw in the forum that some other people had this issue too. Here is the screen shot of my DNS settings. Please let me know if I've done something wrong here. Thanks
Cannot use Zoho Mail because SMS verification code never arrives
Hi, I'm from Peru, a friend just created a couple of days ago her Zoho Account. When she tried to use Zoho Mail it asked her to associate mobile phone to her account, so she entered the number but SMS code never arrived. She tried several times but it didn't work. Please help!!!
Personal Email Account Locked
Hi, my personal email account is locked and I urgently need to regain access to my inbox. I tried emailing Zoho support but received no reply. Can I send the email address in question in a private message? I don't wish to post the address publicly due to possible spam. Thank you. Edit: Just wanted to add that it was locked due to having too many concurrent webmail sessions. I'm guessing that when I close my browser without signing out, Zoho Mail keeps that session active. In the past when this has
Locked-out Superadmin
Hello, I'm posting on behalf of the superadmin email of my domain. I accidentally disabled my superadmin account while fiddling with the API. Could you kindly assist in re-enabling my superadmin account of my domain? Thank you.
Relay access denied
The response from the remote server was: 454 4.7.1 <marcos.siqueira@cybit.com.br>: Relay access denied
ResponseCode 421 when emailing AOL users
There seems to be an issue with emailing from out domain to anyone with an @aol.com. We are getting the mail delivery status notification delay message every time saying that: " ----- The following addresses had fatal errors ----- [Status: Error, Address: <nameremovedforsecurity@aol.com>, ResponseCode 421, , 4.7.1 : (DYN:T1) http://postmaster.info.aol.com/errors/421dynt1.html] Message will be retried for 4 more day(s)" Please help!
Zoho Mail on custom gTLD domain
Hi, I'm trying to register a Zoho Mail account with a custom .family domain that I own, however I'm having troubles with the signup form, as it looks to not support custom gTLDs like .family. When I fill all the fields correctly and hit the signup button, all I get is a red bar indicating that an error occurred. When I entered a regular domain (e.g. ending with .fr), everything seemed to work fine and a new account was created. Now, in this newly created Zoho Mail account, when I try to update the
Error on receiving attachments on Zoho Mail
Hello. On my domain brasilchavesbh.com.br, I have received some attachments in body of text, like this: begin 660 Cob_BRASIL_CHAVE_F4285P1.pdf M)5!$1BTQ+C(-"C$@,"!O8FH@/#P-"B]#<F5A=&EO;D1A=&4H1#HR,#$W,#0P M-3$T,C(T-2D-"B]4:71L92A";VQE=&\@+2!"86YC;R!)=&%U($%G.C,Q,#,M M,"!#;VYT83HR,#,V.2TU*0T*+T-R96%T;W(H1F]R=&5S4F5P;W)T("A/<&5N M(%-O=7)C92D@=C,N,C0H0C$T*2`@7#(U,2!#;W!Y<FEG:'0@J2`Q.3DY+3(P M,#@@1F]R=&5S($EN9F]R;>%T:6-A*0T*/CX@96YD;V)J#0HR(#`@;V)J(#P\ M#0HO5'EP92]#871A;&]G#0HO4&%G97,@,R`P(%(-"CX^(&5N9&]B:@T*-B`P
Access Denied to Sites for Admin
After experimenting with your free version and speaking with your sales team, I went ahead and purchased a Standard annual plan for Zoho Mail. One of the features that attracted me during the free trial was the app SITES. However, once I paid, I am receiving an ACCESS DENIED message and unable to login into SITES. As I am the only user on my account and am logged in as Administrator I am not sure how to proceed as it seems to be a rights issue. Your help would be greatly appreciated. Scott
Display name on email is not updating.
I want to update the name of my email ID. I've tried several times but it is not updating. Can you please explain or fix this small issue?
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Can't send emails from my account, just get the above message????? Help!?!?! (info@northcavemarket.com)
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