Recieving Faxes and Scans
Over the past month we have experienced issues with not being able to receive scans or faxes. We enlisted our tech support to assist, but are growing weary of having this same issue over and over again. Our questions are what is the root cause that keeps bumping our server settings from communicating faxes and scans from our copier to our email? How is it being addressed, and when will it be resolved?
error while signup domain hosting email
error while signup domain hosting email
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
I need help on unblocking my account jenniferjohnson1000@zoho.com. I dont know what happened but I never reached my bounced limit for a day since I am only sending 48 emails from my current clients and customers. Please help me out
All Departments Report view is only available to Admins
Dear Zoho Support Team, Is there a reason that only Zoho Support admins can view the All Departments Reports? Thomas
ResponseCode 421, 4.7.0 Temporarily Deferred
Hi i have a problem today i cant can't send e-mails this error: " This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Mon, 27 Jun 2016 07:59:27 -0700 from noreply@dextaque.com [noreply@dextaque.com] ----- The following addresses had fatal errors ----- [Status: Error, Address: <erhmadeira@gmail.com>, ResponseCode 421, 4.7.0 Temporarily Deferred] Message will be retried for
Login Problem
When I try to login to Zoho Creator, it seems like it is stuck in a loop. If I go to other Zoho applications, I am logged in, but when I go to Creator, it keeps refreshing my screen without going into Creator. We have business data that is needed for daily operations. Please help!
cannot import 2 apps
I recieve an error when i try to import the apps that i created
Most of the mail I receive from Amazon are flagged as Spam
Hi, I receive email from Amazon regarding the AWS account I have with them. Billing mail, support mail, verification emails, service status notifications etc. The problem is, most of these emails end up in the spam folder. Any idea why? Thank you.
Report says delivered, but it was not and did not go to spam
Hi - Any server problems today? Been several hours...reports say "delivered" but it wasn't and not in Spam folder (only address sent to as a test, and it's to myself, so I know it wasn't delivered or in Spam) Thank you, Michael
STMP and hostgator
I have in my website an adobe muse form, and everytime that i test the form i recieve this message on my adm webmail on hostgator ============================================================= This is the mail system at host gateway22.websitewelcome.com.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to postmaster.
If you do so, please include this problem report. You can
delete your
New folders not appear in my folders list
I try to create folders but they didn't appear at all, and when I try to create another folder using same name Zoho mail alert pop up window appears telling me that "Folder name already exists in this level", but I cant see this folder. Please Help,
new task send notification email not working
Hello, i know that the free version does not allow email reminders (and therefore the option is not displayed) however the "send notification email" when entering a new task is displayed and does not seem to do anything. Is it broken? thanks Kelly
Can't find the organization contacts
I think my account is totally out of wack. I tried to add users to to Groups and manage sharing using Groups. The screenshot shows I have 14 contacts in my organization but none is shown. This is not the only thing wrong with my account. I submitted multiple posts this afternoon about various inconsistency across the board. Also, how do I change the organization ID? right now, it's using "lexshan1" as organization ID, which looks like a personal ID. Very confusing again.
Huge bugs with mails and templates, please fix this ASAP
Hello, I am currently experiencing huge bugs with sending mails though Zoho recruit: - Sending single mail doesn’t work - Templates doesn’t work on multiple mails - Custom from address doesn’t work either I experienced this on both chrome and safari Please solve this issue ASAP, it blocked my work completely today !
OpenURL not working "On Add - On Validate"?
Hi Zoho, I have the following script on the "On Add -> On Validate" of a form: Current_Ins_Amount = (Insurance_Insured_Amounts[(Project_Name = input.Project_Name && Ship_Name == input.Ship_Name)].Insurance_Type).getall(); if (!Current_Ins_Amount.contains(input.Insurance_Type)) { alert "There is no amount entered for this insurance type. Please update the amount in the following dialog box"; openUrl("#Form:Insurance_Insured_Amounts?Project_Name=" + input.Project_Name + "&Ship_Name=" + input.Ship_Name
5.1.8 Sender Address Blocked
Having trouble sending email from our website to customers. The account we're using is: Richard@BestBusinesses.email Can you address this? -Thanks Richard
EMAIL IS DOWN. CAN'T CONNECT SMTP
We can't get email to our domain addresses. Our spam filter can't connect. This started today. after 2:30 pm central time. We have not changed anything on our end.
unable to connect to messaging server
Hello! We have been getting connectivity issues with our mail server for over an hour now. It keeps saying could not connect to mail server. Can you please let me know what the cause is? Sincerely Sonny Chatrath
Can't receive emails
Hello, Since today (around 12pm) I haven't been receiving any e mails. I am able to send them but not receiving them. Can you please help me. Thank you
Unable to verify domainkey
Hello team, I have added a domainkey for my domain. I checked on http://mxtoolbox.com/dkim.aspx and http://dkimcore.org/tools/keycheck.html. They exist and are displayed properly. Yet when I click on verify, it says "Verification Failed" Can you please look into it? Thanks
Not working
For the past few hours it has been saying at the top of my screen Unable to connect to messaging server.Connecting in 59 secondsTry Now All my other tabs work and i have tried closing and reopening. What could the issue be? There is no issue with the internet here.
Ascending/Descending
The Asc/Des feature works on every page except job openings page.
Problem creating a hosted page with custom user fields
When trying to create a hosted page via the subscription API with custom user fields, I am getting a 400 with the code 9062 and message "There is no label configured for the custom field index #." The payload that I am sending to the API is as follows: array(4) { ["plan"]=> array(1) { ["plan_code"]=> string(3) "LGT" } ["addons"]=> array(6) { [0]=> array(1) { ["addon_code"]=> string(9) "RM-CW-A-1" } [1]=> array(1) { ["addon_code"]=> string(9) "RM-CE-A-1" } [2]=> array(1) { ["addon_code"]=> string(9)
Not happy with the new version of Zoho!
Please convert us back to the previous version of Zoho prior to 4.0.
Weird identity issue
Zoho Creator's identity management has confused the hell out of me. My screenshot shows there are 4 different IDs associated with my account: lexshan1 lexshan8 lexshan@walkintour.com 51551681 I think lexshan1 and lexshan8 is related to data corruption. I might have two user accounts at one point. Such as one registered through Google Apps and another directly with ZC. Can someone explain to me how to consolidate these? I have another record access control issue which may relate to this. Application: https://creator.zoho.com/lexshan1/order-manager-v2/
Problemas con los envios
Saludos, tengo un problema con mi cuenta de correo, cuando envio a otras cuentas zoho los emails llegan sin problema, pero cuando mando a otras cuentas o no llegan o se van al spam. me podeís dar alguna solucion??
Can't generate unique code in Zoho like described in "Domain Verification in Zoho"
I added a second domain to my account and wanted to verify this domain later. Clicking on Domains on the left side gives an error: I should contact support@zohomail.com. I didn't see the domains and can't therefor click on the verify button. Please fix that problem.
Outgoing email blocked
Outgoing emails for Nikhil.Jha@evoxyz.com has been blocked. Supposedly the user exceeded the daily bounce limit. How do I get this user unblocked?
New User Account Setup Issue | High Priority
Greetings! We have created a new Zoho Account for a team member but she has received this error message: You are invited to join Virtual Group's CRM Account - upon clicking the Join Now link Unable to join Virtual Group's CRM AccountSince you are already part of a CRM account and you are the only active user in that account, you will not be able to accept the invitation. Delete that CRM account. You can refer this help document to know how. Kindly take note that her old account tied with a different
SAML auth broken. Please help
Hello. We have a urgetn issue. I configured SAML auth to zoho. But SAML login page was a broken. So all login requests are redirected to this broken page and we can not login to our admin account. How we can disable SAML auth? Please help. Thanks
Cannot create new user error "user already exist in your org"
Hello, I'm tryin to add the User ariana.fernandez at whitesolutions dot tech but sends me an error "user already exist in your org" but there is no such user in the organization. I have already looked in the alias and nothing. Please help.
no longer receiving newpaper by email
I was regularly receiving a daily newspaper as a pdf attachment every day except Fri. and Sat. from <netobmail@hamevaser.co.il> until May 26. Then I received it intermitantly every several days until June 14. Since then I have not received it at all, although I have had no probems with other email. I heard that other subscribers were still receiving the newspaper regularly, so I tried resubscribing. I received a reply from the same address (so the address is not blocked) in Hebrew (so I cannot copy
Acount blocked
Help! my acoun: "facturacion@calzadogala.com" are blocked since 8 days ago and i don't know why.... somebody can helpme!? This is my third try to get help whit this, Zoho support just ask about my company type...i try explain that "facturacion@calzadogala.com" is just for send the bills to my cliends, my companny made shoes so... i hope somebody can helpme!... Thanks!
Zoho Docs' "Email-in" feature
Is there a new mechanism to generate the Zoho Docs "E-mail-in" address? I have tried in two Zoho accounts, one which is a standard Gmail account, and the other is from a Domain that is connected and used with Zoho Mail, and in either of these accounts I observe that the "E-mail-In" address is displayed in the Zoho Docs setting. I've tried in multiple browsers as well without success. I am following the instructions set here and I haven't been able to locate the address: https://www.zoho.com/docs/help/store-files-online.html#email-documents
Email Search Problem and Zoho CRM Mail Integracion
Hello, I can´t see mails on Zoho CRM that do exist on Zoho Mail. Additionally, a search for old mails on my Zoho Mail Platform results like there were never there (the mails do exist, just the search can´t encounter them). Please solve this problem ASAP.
Please unlock the IP 74.201.84.163 my email zoho.
Hello good afternoon! Please help me: unlock the IP 74.201.84.163 make my zoho email fiscal@amazonsat.com.br Best regards; Clebson Barreto - suporte@amazonsat.com.br
[resolved] Error : Please enter a valid customer ID ???
Hello, I subscribed to Zoho Subscriptions and have always this message on products when I want to access the urls subscription products (this problem is due to what exactly?) - http://easycaptures.com/fs/uploaded/1020/5529671061.jpg Sorry, you don't have required access Please enter a valid customer ID Thanks for your help
Custom functions email commands not working all of sudden
We have been using custom functions to send email alerts to our admin and our customers. As of May 23, this has stopped working and we are getting errors on our custom functions failures tab saying: error in executing send mail task. Please help as soon as you can as this is how we retrieve quote requests from our leads. This is very urgent and very upsetting!
ZOHO CRM Reports Displaying Incorrect Data
We have tried various ways to view and export reports, but have run into issues with them displaying inaccurate data. We basically only use sales orders and product line items, then export that information. However, say a customer orders with us, when we run a report or export for some of the records it will show an incorrect number of line items, duplicating a line item a couple of times. :-( For example, John Smith orders one "Product A" and two "Product B". In the report it may show that he ordered
Cannot "Save" when editing, creating, or cloning a lead
Whenever I click "Save" I get a message saying :Unable to process your request". So now I cannot enter anyone new into the CRM.
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