Cannot send mail to gmail address
Hi, Yesterday I tried to send a mail to gmail address. Received the following: This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Wed, 22 Jun 2016 05:59:44 -0700 from ----- The following addresses had fatal errors ----- [Status: Error, Address: <xx@gmail.com>, ResponseCode 421, 4.7.0 Temporarily Deferred] Please resolve this problem ASAP & update.
PO generation is broken
I've entered vendors and associated products, yet when I try to enter a PO, Zoho fails to populate either the vendor list or the product list if I try to create a PO starting with either a vendor or a group of products that I have associated with a vendor. It's been nearly 24 hours since the information was input, so there has been plenty of time for databases to sync, update or reindex. What's the deal with such a basic business function being broken?? My 14 day trial will NOT convert unless there
notifications?
I'm not getting email notifications for leads in my crm and new contacts in my campaigns? Thanks
ResponseCode 421, 4.7.0 Temporarily Deferred
This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Wed, 22 Jun 2016 04:12:50 -0700 from taha@stzsoft.com [taha@stzsoft.com] ----- The following addresses had fatal errors ----- [Status: Error, Address: <janhavivishal2013@gmail.com>, ResponseCode 421, 4.7.0 Temporarily Deferred] Message will be retried for 4 more day(s)
Blocked outgoing email - exceeds bounce limit
One of the users on our account, hope@cwfnc.org, sent an email to a list of several dozen colleagues who communicate frequently yesterday at 1:22pm. As it turned out there were some typos inadvertently introduced causing some of them to bounce when the system tried to resend today. At 2:38pm she got a notification as follows: User : hope@cwfnc.org Details :Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit [ Bounce count=20 ] We rely on our email heavily for our business and have
embedded code
I am experiencing issues with embedding. I am using my YouTube embedded code <iframe width="560" height="315" src="https://www.youtube.com/embed/7V127wKncPw" frameborder="0" allowfullscreen></iframe> I have inserted it to the campaign template. I can see the video image and the click button. I saved it and ran a test email. The embedded code has disappeared. It works when adding a video url please advise
Multiple issues with search, filter and white list
I'm having multiple problems: 1. Using the browser email client and typing search terms into the search field for a specific email I was trying to find, the email is not showing up in the search results. I've tried searching for a term in the 'from' field, the 'subject' field and the 'body'. Of the three test cases, only a term from the body produced the result I was expecting. The email is not archived and is sitting in my Inbox. Oddly, the same search works using the zoho android app. 2. I
View associated job candidates in Candidate window
Hi, In the old version of Zoho it was possible to view candidates associated with a particular job in the Candidates window, as well as in the Jobs window. This was very useful because you could view these candidates in a summary (custom) view, structured how you want. There seems no way to do this now - or have I missed something? Thanks, Rob
Analytics report Expenses by User - when printing no longer shows the user name
Dear Zoho Expense Team, Just wanted to let you know that if you pull a Expenses by User report the shown report will state the user name: Progressive Dental Marketing Expenses For The User Real Name From 06/01/2016 To 06/30/2016 When you go to print or export to PDF the username changes to "User" Progressive Dental Marketing Expense Details By User From 06/01/2016 To 06/30/2016 Is there anyway you all could please fix this? Thanks, Thomas Pursifull
pivot table advanced summarizing missing?
i create pivot tables that use % of column advanced summary of data using this blog: https://www.zoho.com/general/blog/zoho-reports-advanced-summarizing-options-in-pivot-tables.html but just today, i noticed the advanced options menu are no longer visible. now it just shows a grey popup about the sum. see attached screenshot. is this a bug?
Can no longer access control panel
I can no longer access the control panel by going to this link: https://mail.zoho.com/cpanel/index.do#dashboard It just says: "You are not authorized to view this page. Proceed to Access ZohoMail For any support or queries, kindly contact support@zohomail.com"
Candidate Sorting Issue
Hello, Have noticed that when sorting the Candidate ID by ascending, it groups 8 with 80 and 800. Surely 008 should not even be on the same page as 800. So the candidate ID number needs to be treated as having zeros in the front before sorting. I want candidate 799 to be one record away from candidate 800. Thank you.
User Blocked
Hi, Zoho Team can you please enable Outgoing & Incoming for my email User : mansi.arora@archirings.co.in Details :MailBox Size Exceeds Limit [MailBox Size=5,181]. Mail Fetch has also been disabled for any active POP accounts.
Setting up Mail on Outlook on a mobile Device - Zoho Mail Exchange Account
So, I've been trying for 2 months to set up my zoho mail through Outlook on my android mobile. I follow these instructions, and it does not work. I am wondering if that blank domain is the problem... otherwise I am 100% sure that the password and username I am entering is correct. https://www.zoho.com/mail/help/access-from-mobile.html Zoho stopped responding to my emails about 2 weeks ago, I just get no response from the support team at all. Is there anyone that can help me figure out this problem?
Please unblock ip 176.9.29.241 from my zoho mail
Hi Please unblock ip 176.9.29.241 from my zoho mail info@solskyddskompaniet.se Best regards Lennart info@solskyddskompaniet.se
Unable to connect SMTP server:smtpout.mail.zoho.com
I have the same problem (Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked) and it started two days ago as well. Email address: info@englishmali.com secretariat@englishmali.com
554 5.1.8 Sender Address Blocked
Hi, I'm sending mail using admin@srigomathymills.com. Now i'm getting 554 5.1.8 Sender Address Blocked error and unable to send emails. Please unblock. Thanks, K.Babu
Mail Forward Failure via Gmail
Support We are having major problems with all 4 of our Zohomail forwarding system setups (shaz@middleofgrey.com, jan@middleofgrey.com, tobias@middleofgrey.com and info@middleofgrey.com) For a while now the system has been working well except for a few bugs but today it is impossible to send emails without having mail forward failures from mailer-daemon@mail.zoho.com We generally use our own personal gmail accounts to write and send emails with our zoho addresses [@middleofgrey.com] Obviously this
Zohomail Forwarding Failure from Gmail: mailer-daemon@mail.zoho.com
Hey Support Today we are encountering huge problems with all our emails. Our basic setup with Zohomail is to use it as a forwarding system and it has been working very well up until today when it stopped sending and receiving mails from our business address. So at the moment we are forwarding all our business email directly to our own personal gmail accounts. Below is my email that i sent to a colleague. And here is what he received from mailer-daemon@mail.zoho.com So essentially we cannot send
Problem in receiving verification code
Good evening. I need help to access to my email alexandro@bencketintas.com.br , as reported 'm not getting the code through the mobile phone via text message. I need to access this email because he is a director of other accounts , I tried to recover the password but do not remember the email address you signed up . In the images below show the last code that was received yesterday afternoon . My contacts are the following : Phone mobile +55 65 99272-2269 Email: alexandro@benckerepresentaçãoes.com.br
Urgent ~ Unable to connect to messaging server while using zoho webmail
HI Support team, Urgent!!! I was facing problem when i login to zoho webmail, there shown "Unable to connect to messaging server" and trying to connect it (keep asking to try login account again) but my phone and computer outlook still can "send and received" email. i was few zoho mail accounts having this problem including zoho administrator account. Kindly help to resolve this issue as soon as possible. Thank you
Outgoing disabled
Hi, it's been more than 4 hours I'm stuck with my account blocked from sending mail for an unknown reason and without any advice despite the requests made through your help pages, is there any hope I will be able to use it in the near future? Since I see I'm not the only one and others had to wait 55 hours please let me also know how to avoid this, and especially if there are other things I should consider regarding your service and what is allowed Best regards Marco
Can not receive email, pls help me!
I can not receive email, pls help me!
Account blocked mail rate limit
my account is blocked, seemingly due to exceeding the mail rate limit Can it be unblocked please What is the limit? I have only sent 5 emails, each with about 20 recipients. I'm simply trying to send out my organisation's newsletter and I thought doing it in batches would prevent problems with spam filters The address is newsletter@emmausnewslettersa.org
Não recebo email - Envio normalmente, mas não recebo.
Eu envio emails normalmente mas não recebo nenhum.
Cannot create sections in Help Center
When I want to create a section in the Help Center I get the following message: "Already a category/ section exists in this name. Please change it." This is not the case and I cannot add any subsections without receiving the same error message either. How to resolve?
My signature do not come up when i compose the email. No matter what I do.
My signature do not come up when i compose the email. No matter what I do. Please help.
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
My domain is webbizzinfosolutions.com my zoho mail id is amy@webbizzinfosolutions.com there is problem in my zoho mail, i cannot able to send mails to any one from last 2 days..i don't know why "Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked " this message is coming ..please resolve it ASAP..ITS URGENT I CANNOT ABLE TO REPLY TO MY MAIL..EVEN I TRIED ZOHO SUPPORT BUT NO ONE IS RESPONDING THE CALL.
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
My domain is webbizzinfosolutions.com
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Please unblock my email. I am not able to send any emails to my client from last two days.Even no bouncing mail is ever made in between these days.Please Fix ASAP My email is amy@webbizzinfosolutions.com
Custom Action doesn't work from inside a Lookup
I have setup a simple Custom Action that uses OpenURL to open our Client Form in a new window. This works just fine when clicked from the clients report. I have an additional report with a list of tasks related to our clients. This report lists tasks from a form that has a Lookup field that looks up the client. The report shows the client's name, and when I click on the name, it opens up the client's record, so I can see his details. So far so good, and everything is working as it should. However,
User Management Issues - URGENT
Hello, I am trying to add a User to Vault...everyone in my organization currently uses CRM, however no one is displayed under "Members of your organization". I sent an email to one of my users to invite and it says that they are already registered as administrator under another organization (we should both be in the same organization). What do I do now? I do not want to lose any important information linked to our accounts? I have now purchased a subscription for Vault but I can't even use it properly.
Reports do not export to PDF properly
It seems that many of the reports (specifically the one I am trying is Pipeline by Stage) do not export to a usable PDF format and I'm forced to export to excel and manually manipulate each time. 1) Page margins are not set up, so that the text runs all the way to the side of the paper. 2) Cannot select page size 3) Columns are evenly spaces rather than distributed to match the width of the data. example :column for number of sales days (3 digits max) is the same width as the column for description
Emails still not being picked up from Gmail, and now with no failed delivery report
This issue has been ongoing for months now and because we love the Zoho mail system we've tried to work with it and we've even had a very helpful call from Zoho Customer Service....but we're still having issues. Zoho is missing emails from Gmail. No particular pattern to these and whereas previously there would be 'failed delivery' report in Gmail, this isn't happening now so we can't see at a glance which emails are missed. (I suspect this is due to a change in Zoho?) We're having to check Zoho
Sender Address Blocked
Please unblock my account, I´ve been looking for a solution in the forums and it seems to be a common problem that only Zoho support team can manage Every time I attempt to send an email i get this message in red: "Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked" Please help me since its my working mail and i urgently need to contact my clients and coworkers Thanks a lot Regards, Leonardo
Incoming email not working
Hi I just set my Zoho email. Out going is working: incoming will work under mydomain@zoho.com but not under actual emails myname@mydomain.com. Please Help Thanks, Eli
Email Going but Not Receiving
Hi, Pretty sure this is quite a common problem. But i am unable to receive email to my me@hendhyhutomo.com I have set up and checked the MX settings correctly. Please help me if i do miss ouy anything. Best Hendhy Hutomo
Mails are not delivered to receipts outlook account.
Hi, my leads and accounts which have accounts with outlook do not receive via crm. Although email and yahoo accounts are accepting email. CRM shows that mails have been sent but actually these are not delivered to the account holders. How can I sort out this problem. Please help.
Clients who use outlook portal, do not receive emails?
I have outlook connectivity with Zoho CRM. Now when ever I send email to my leads/contacts, then the clients who use outlook at the other end, do not receive my emails. Gmail or yahoo clients are receiving emails as usual. Although CRM shows that email has been sent. Is it happens because I have free version or anything else?
Emails sending out but not receiving
Hi, My domain is cafedelasminas.com and I have been testing emails sent from different domains, but I seem to be getting emails from gmail but not from other domains in different servers, like Media Temple. Same thing is happening with emails sent to sergrafica.com which I also manage. I appreciate your help.
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