When I try to add a domain, it tell me 'Domain already exists'.
domain name - lifethroughflow.com I had registered this domain once through zoho a few months ago, but forgot my username. So I created a new account, but am not able to link the domain to me new account.
Mail Merge Issue
Hello, I have created a mail merge template for welcome letters that we send to all new customers. I was having a problem with the information not populate the various inserts but found it to be the browser I was using (Chrome). No I have stumbled across another issue, we have changed the Address fields from Zip and State to Postal Code and Province as we are in Canada but when I try to do a mail merge insert on my template it will only give me <<Contacts_Mailing_State>>. When I try to do the
Error message when attempting to publish
An error message appears saying zoho is "unable to process the request" when I am in the final stages of purchasing a domain name to publish my website. I have two tickets pending from the last 2 days and would really appreciate an answer to this problem. I have tried purchasing on two different browsers but am still unable to publish.
Job Opening Paragraph Spacing
I created a job opening and I'm typing the job description with three paragraphs. Once it's posted on the career website, it gets coverted into one "big" cluster. Any ideas on how to get the paragraphs to space?
Outlook plugin error message
Error occurred while login to Zoho Recruit - I got this message when logging in from my Outlook client. The username and password are correct. help?
help! cant get carreers page to work, when i follow link, error code
The carrers page that gets created is not a valid page.......
Workflow
I set up a rule to send a confirmation email to candidates and to client contacts when arrange an interview and then change the interview status to "send confirmation". I do not see that this email is being sent. What am I doing wrong?
Unable to export candidate files to CSV or Excel
Hello, I'm trying to export candidate files based on tag lists I've created. I do this all the time with no issues, today when I try to export (CSV/Excel has the same issue) it goes to a blank candidate screen. I tried clearing history/cache (Chrome) as well as IE/Edge---same results. Please advise
error de traducción / translation error
Informe/Report->Crear Informe/Create Report->Seleccionar Módulos/Select Modules Ingles/English: You cannot select more than 3 Related Modules Español/Spanish: No puede seleccionar más de 3 usuarios relacionados Debería ser / Should be: No puede seleccionar más de 3 módulos relacionados
No entran mensajes al buzón de zoho
Buenas tardes, desde que abrí la cuenta en zoho no ha llegado ningún correo.
Invoice with other email
Credenciales de Zoho CRM Correo electrónico un143580************id Clave ZSC de Zoho CRM ********************************* La Clave ZSC de Zoho CRM no es válida. - Actualizar las credenciales
Importing data not importing date
I am importing from zoho creator into reports, and my Added Time column is not coming in, even though I have set the date format, it greys out the ability to change the import format to DATE, I have two other date columns which are importing fine, but these don't include time, just date.
Zoho Alerts
Hello! We are trying to set up an email or desktop alert to remind our agents to call customers on certain dates, but they just don't work how they are supposed to be. We have already created the field on the invoice tab wich asks for the date to be reminded, we set up the date but nothing happends when the day comes, UNLESS you open the invoice thats when Zoho sends the email reminder. So basically, the feature works but only if you open the customer invoice, wich is useless we need it to be automatic
Zoho Email Templates
The Email template feature is no longer working in our PAID Zoho Recruit. We are able to access most of the template but not the "COMPOSE" section, where the content of the message is. Please advise ASAP. Thanks ~Kelly Gillette
Reports
Hi, I'm trying to create a report where I need to draw information from BOTH the CANDIDATE and INTERVIEW modules. As far as I can see you can only create a report using one module at a time. Is there any way I can use information from 2 modules in one customized report? Thanks, Linda Sales Growth Specialists Recruiting.
Candidate Emails
Hello, I am having trouble receiving candidates' emails that are interested in my jobs, which is a huge problem as you can imagine. I would like the emails to be sent to jobs@hopewell-staffing.com Please let me now how we can fix this as fast as you can. Thank you, Amber
Upload via Zoho Recruit API
Hello, i want to perform the upload of a photo via API (to candidates). But, the API always return the following message (independently of type of file): Unable to process your request. Please verify whether you have provided proper file. Note: this process was working correctly. Appreciate your help. Regards, João Paulo cercal
User amend
I have added a User onto our Zoho account, but that person didn't end up starting with us and I need to amend their account to another person, but in Users, it won't allow me to change the e-mail address. What can I do?
Sporadic dropped incoming emails
Hello, I absolutely LOVE zoho mail. However, this is a big concern. The following email was not delivered to my account, even though I am in the google group. I noticed that it was not delivered, when I started getting responses to the original email. From: gumbalgalatta@googlegroups.com [mailto:gumbalgalatta@googlegroups.com] On Behalf Of Kalpana Mohan Sent: Monday, August 10, 2015 7:24 AM To: gumbalgalatta@googlegroups.com Subject: You crazy people An earlier email that I never received was:
Missing system fields in form
I have a zoho creator form that appears to be missing all of the standard system field. Im not sure how to add them or why they are not there in the first place. This is a stateless form and im thinking maybe stateless forms do not have these fields normally. That said, i have another stateless form in my application that does have all of these fields. These fields are not listed under System Fields as expected but are listed under User Defined Fields. Im not sure how a stateless form can have
I cant sign in. The page dont let me write my emal and password
I have been trying to sig in but when i start to write my emal adress, the page get refresh, and erase what i had written. I need help
CALENDAR PLUG IN - oUTLOOK
I am using the office 2010 (Outlook) I did the plug in download or Outlook but at beginning of running the executer I got a error window message "Outlook not found", and it just closes the instaler. Any help?
Can't delete notes on sales account profile
Hi there, One of my users can't delete notes on one of his sales account, even if he belongs to a profile with the permission to delete notes. I've double checked under the Users & permission tab. He has no trouble with delete the whole sales account, but when he press delete note he gets the following error message: "Insufficient Privileges to perform this operation. Contact your Administrator." What do I have to do to give him permission rights to delete notes? Please help! Best Regards, Emma
I am not receiving email sent from my webserver to my zoho accounts, but it is going fine to external domains
I am not receiving email sent from my webserver to my zoho accounts, but it is going fine to external domains. It was working fine yesterday and then I had to make some changes to the SPF record and since that time no emails I send from my webserver actautostaffing.com using my zoho email account donotreply@actstaffing.us and using persist mailsender with port 465 and my iis smtp server sends out great but it only received by external domains like Hotmail and yahoo but not to any of the zoho email
Problem receiving some emails
Hello everyone. I'm having trouble getting emails from some areas do not receive the zoho but I get the Gmail and Hotmail. Even the areas being in whitelisting not get! You can release all that no email is lost?
Can send emails from 1 iphone but not the other
I am really struggling with my new iphone settings when it comes to sending email. I have two iphones and I copied settings in my new iphone from the old phone. I can send emails from old phone still but it just doesn't allow me to do so from new phone - always saying sending the message content to the server failed. I was meticulous in copying settings and account was verified. Any other possibilities Ash PS: the username and password in smtp outgoing server settings is myname@mydomain.com, pwd
Unable to receive and send specific emails
Hi, I have a persistent problem, that i felt needs addressing. I'm often unable to send emails to some mail providers, which are then returned to me ( printscreen_ 1 ; attachment zoho_mail3), and I'm also unable to receive some emails, like the one in printscreen2 (attachment: zoho_mail2) . Both problems are not present with my gmail account if that is of any use to you Printscreen_1 Printscreen_2 (from my Gmail account, never received on my zoho account)
Active Sync with iOS not working
Hello, I have just setup a brand new Zoho Mail account. Everything is working fine. I get emails on the iOS app and on the webapp, but I would much prefer getting push active sync mail straight to iOS. No matter what I do, it seems it does not want to authenticate. I keep getting a message as if my credentials were incorrect, I have checked and been careful multiple times and have done these steps at least 3 times: https://www.zoho.com/mail/help/idevice-access.html Thanks ! Ian
Zoho Mail Tasks not available in Zoho Mail Dashboard view why?
I was trying to work on setting up a dashboard and have many tasks, both self assigned and assigned by others, but the tasks available on the dashboard does not seem to be the same tasks inside Zoho Mail. Is there a way to pull the Zoho Mail Tasks on the Zoho Mail Dashboard!!
Mail Server rejecting emails - Error code 552
Hi, I'm trying to using producteev as our task management system. For any other emails account it works well but for one of our mail account it couldn't get the verification and notification emails from producteev. The account is : andy.wijaya@ancalact.com I have reached producteev support regarding this issue, and he said that they got 552 error code from zoho. Below is his response: Your mail server is rejecting our emails with a 552 email error. You can find information about this error here:
Multiple Domains
I am trying to buy and set up a second .com website. When I go to register I says that my IP may not purchase domain. Am I not allowed to own multiple domains through Zoho?
Gmail integration Attaching internal emails - no summary of communication
We have configured the email Gmail integration. Couple of issues: We have excluded our internal domain so that internal emails are not attached as it is explained. Everyone's internal emails are connecting to the individuals contact record. If the exclusion domain is set, why is this happening?? Not being able to see a summary view of the email communication is a waste. I have 5 users, I need to use the drop down to maneuver through every choice and keep track - to see the actual communication
Users not really deleted and Email Invitations not working
Not a subscription issue: We pay for 8 subscriptions. We have 1 admin + 4 real users + 1 test user, making 6 used subscriptions. Not an email issue on our end: I have checked the server logs, I can see previous invite emails, but no emails received since having my second problem. Problems: I recently tested functionality, creating two test accounts. During this time, we had 7 subs used. After testing, I deleted the two accounts. This was so I could record setup from a fresh start. Problem
Error occured while publishing - Contact Support
Hi, One of our site stopped working all of a sudden. Now when I am trying to publish I get following error. Please advise. Error occured while publishing Contact Support https://sites.zoho.com/builder?siteId=55993422 http://ipileads.zohosites.com/bigcommerce.html Thanks, Jordan
Its very urgent issue I want to resolve
my site id is 53863889. I am trying to delete its extra domains and trying to publish site but it shows contact support error. Please provide me solution for the same. I am waiting for your response in this behalf. Regards isk1172
business add-on
I purchased the business add ons and I still am not able to access it when building my site, what should I do?
Zoho Books changes without notice, No Road Map, Please think about this...!
Hi, We have been using Zoho Books for a couple of months in our Start Up company. We must say we didn't have any issue with it, but suddenly and without notice Zoho Books behavior have been changed deeply without notice every couple of days, changes which
Unable to register new domain SOS
Hello, I've been trying to register to Zoho Mail free application and unable to, my domain name is conuko . com and everytime i put the name on your signup website it shows me the error message "This domain is not supported or is already registered with zoho" Please reset or remove the domain as this is a brand new domain i own and would like to use your services with it. I can prove ownsership by adding any CNAME or uploading a txt file or any other method, please let me know * This Domain is not
Restore deleted account nme
Hi Zoho Support, We think that by mistake we deleted an email account, gogo@infantryco.com and no matter how many time we want to re-create that account it's not possible since moist likely the user name is stored in Zoho database and evry time we receive the message "email is already registered". We can not access that mailbox in any case, we would like to ask you to release that user name.email address so we can try and re-create the account. This is a brand new email account as we just moved all
Account is inactive"
Hi My personal account (webbilionario@zoho.com) returns "Account is inactive" when I try to log in since 3 days ago. so could someone help me with this, tell me what's happening, because i have no idea about what's going on, and please reactivate my account...
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