Created time since specific day of the week
Hello, We are using a module "visit reports" to create a descriptive summary of every visit we did, linked to an account. It is important to reach our weekly target amount of visits, so we created a report & a chart to keep track of how many visits we did in the last 7 days. A great tool but the issue we have is that the amount changes daily since the last 7 days are shifting. My question now is: Is is possible to set a day of the week (e.g. Wednesday) as start of the count for every weekly report.
Mail Templates
Hi all, I want to send mail by using mail templates but I need to send to secondry mail. How can I do that or do you have any function about it? Bests,
populate data
i've got error when i try to populate data, helpme pls..
'404'- File Not Found: Sorry, there is no web page matching your request. You would have typed the wrong address. Web page you are looking for has been moved or does not exist.
Hi.. My web page was working fine till today morning.. When I started to update content on my web page and then publish.. During publish it threw an error and since even production web page is missing and below error is popping up.. ERROR '404'- File Not Found Sorry, there is no web page matching your request. -You would have typed the wrong address. -Web page you are looking for has been moved or does not exist. Kindly support ..urgently.
Free Title, Sub Forms and Lines
It would be really great if you could add the possibility of adding a free title, header and lines when creating a Canvas. Alot of time we want to split data in a Canvas, and having the flexibilty to add lines, titles would help organize the content. Also, are you planing to add Sub-Forms, soon in the Canvas ? That would really help to. We could have a settings to display a predefined number of rows.
Password Protection in Zoho Sites
Zoho Sites now provides website password protection, one of our most sought-after features. Now you can prevent access to pages and files by simply enabling passwords for them. Password protection is a convenient way for website owners to prevent access from anonymous users viewing their site. This feature comes in handy if you would like to maintain confidential pages and files. To learn more about this feature: Read our blog Visit our help document
Zoho Project and Zoho Connect App
i have integrated Projects and Connect and I can see my Projects Tasks in Connect, but they are not visible in theMobile app. Any one know the reason why?
Rename template does not work
When I try to rename template in Zoho Recruit, my new name always reverts back to the original name after automatic save or tap on enter. Is there something else I am supposed to do get the new name to save properly?
Ask the Experts 06 - Smart Email Marketing with Zoho Campaigns
Note: Ask the Experts is a virtual, 5-hour Q&A session, more like a live chat. You ask us your questions and our experts will help you out with answers. You are given the option to start asking your questions now, while our experts will be answering them only during the specified hours. Hello everyone! Are you looking for smarter ways to create and send your email campaigns? If yes, we're hosting our sixth 'Ask the Experts' session for you all, next Wednesday. From answering all your questions with
Zoho Webinare in deutscher Sprache - August 2019
Termine: 02.08.2019 10:00 Uhr Zoho CRM - Erste Schritte 05.08.2019 10:00 Uhr Zoho Campaigns - Erste Schritte 07.08.2019 10:00 Uhr Zoho Desk - Erste Schritte 08.08.2019 14:00 Uhr Zoho Analytics (deutsch) 15.08.2019 10:00 Uhr Zoho Projects - Erste Schritte 16.08.2019 10:00 Uhr Zoho CRM - Berichtswesen 20.08.2019 14:00 Uhr Zoho Creator - Erste Schritte (englisch) 22.08.2019 10:00 Uhr Zoho CRM - Erste Schritte Zur Anmeldung: https://www.soell-vertrieb.de/zoho-webinare
Emails have disappeared from my inbox and sent folder
Hello When I logged into my Zoho account this morning I found that all messages in my inbox received after 24th July have disappeared. The same for messages in my sent folder. Messages in other folders, Notifications and Newsletters are not affected so far. I haven't deleted them. They are not in spam. They were there, then they weren't. Please can you restore them. I sent a message to support about 5 hours ago but no reply so far. Paulette Butler
Single Field Dynamic Drop Down
I have three Reports(Tables), One is Manufactures that has a one to many relationship to Consoles then i have Games. I have a form for Games, i want to select the manufactures using the dropdown then it clears the drop down and finds consoles that relates to the selected manufacture using the one to many relationship. I would like to use a Deluge script no sub forms.
Database meetings... Help
hello there, i'm a realtor and i'd like to have a resume of all the property visited by a and for all the clients that went to visit a property. I'd like these relationship to be connected. So if Mr Brown visits the apartment A automatically on the report of the apartment A i can see that mr Brown went to visit that apartment And the same if I add an appointment on the Apartment form i would like to see on clients side that he went to visit that apartment on a certain date. I'm not sure how many
check in and checkout for multiple user
Hello I am using the check in and check out API .It works fine but it works only for a single specific user because in the API i have mentioned only one employee's mapID ,but now i want to use the same API for multiple user.So how can i use multiple mapID in the check in and check out API Thank you
How to configuar JWT auth for zoho desk ASAP in android ?
I am want to setup zoho desk sdk in my android application But problem occurred in JWT authentication part in sdk From the documentation For setup jwt auth i setups jwt endpoint based on this docs https://help.zoho.com/portal/kb/articles/jwt-for-authenticating-users-in-the-asap-add-ons#How_does_a_JWT_work . The actual problem at not fully explained documentation at https://www.zoho.com/desk/developers/asap/mobile-sdk/android/authenticating-users-in-the-sdk.html#android_authenticating_users_in_the_sdk
Zoho CRM Module API Custom Module Significant Issue!
There is a significant issue with some of your API calls and we have noticed 2 separate issues, which has caused significant issues with an integrated process. We have had multiple developers look into this and confirm the issues. Issue 1: Duplicate data sent out when API call goes across multiple pages. Having checked our CRM there are definitely no duplicates present, however the API result contains 1 duplicated entry for every additional page that is returned in the API Call: https://www.zohoapis.com/crm/v2/custommodule/search?criteria=((Country:equals:Netherlands)or(Country:equals:France)or(Country:equals:Ireland)or(Country:equals:Germany)or(Country:equals:Denmark))&page=1&per_page=200
Zoho Oneでアプリごとに使えない設定はできますか？
Zoho Oneはオールインワンパッケージとして提供されて、それぞれ権限設定できることは理解していますが、 Desk,Project,Bug trackerをあるユーザーはアクセス自体させない（閲覧させない）などといったことができますでしょうか？ 経理の社員には営業系や対応、開発系アプリは参照させないなど。 よろしくお願いします。
ユーザーさん：見込み客と連絡先の違いはなんでしょうか？
Zohoサポート：まだお客様ではないが、今後お客様になりそうな人が見込み客、 連絡先は顧客となった方の情報を入れておく場所です。 そのため、Zoho CRMには見込み客を連絡先にそのまま変換できる機能が付いています。
複数の要件が含まれる問い合わせについて
不動産管理の案件を例に、質問させていただきます。 お客様より１回の連絡で複数の要件の連絡を受けました。 例えば、 #1 トイレの男子便器が水漏れする #2 トイレの排水溝から臭気が漂う #3 居室の畳をフリーリングにしてほしい とします。 #1,2は水道業者に発注をかけ対処します。 #3は、内装工事業者へ相談しプランニングします。 それぞれ進捗と管理が別れることになります。 この場合、Deskの問い合わせを３件に分けた方が良いでしょうか？ しかしながら、問い合わせとしてはまとめて１件なのでうち３件が解決したかを管理すべきとも思います。 #3については、プランや仕様的な感じなので、Zoho projectで管理するのも良いと感じます。機能改善なのでBug trackerで管理するのも良いと思います。 #1,2についてはソフトウェアではないのですが、Bug的なものなのでBug trackerで管理するのも良いと思います。 このような複数案件が組み合わさった問い合わせについて、DeskとProject,Bug trackerをどのように連携させるのがスマートかアドバイスいただけませんでしょうか？
CRM - Updating a multiselect field using integration tasks
Hi, I tried to update some field in the Leads Module of CRM using zoho integration tasks. The field such as single line, pick list are updated successfully but the MULTISELECT field is not updating. I have done lot of modifications in the map variable which contains the parameter value yet doesn't work. If there is any way of solving this problem, plz help me with the code. Thanks,
Need help on how to add a support ticket via the API - I keep getting an error?
HI, I'm trying to add a support ticket using cURL via the API but I keep getting the following error 1001Unable to process your request. Please verify whether you have entered proper method name,parameter and parameter values. I have the code below. I'm sure I'm doing something wrong but the API documentation is really light in terms of examples and details.Am I messing up the XML? (I've removed the auth code and portal names form the code below) //Initialize connection $ch = curl_init('https://desk.zoho.com/api/xml/requests/addrecords?');
MX Records, SPF, DKIM are not updated
Hi Support Agent, I updated MX Records, SPF, DKIM but these are not working. I have waited more than 4 hours but it still not working, please help me. Regards,
Delegate approval
Hi, Can you help me set-up the delegation of approval. I want Timesheets for staff under a designation to be approved by a specific person. How can I set-up that in Zoho People? Thank you Marie
Want change in Zoho email address
I purchased a Zoho email few days back. Now, I want to change the email address I purchased. Is there any way to change the email address? Please help me out.
Domain already exists
Hi, I'm trying to add a domain to my account but it shows me an error that says domain already exists, but there are no domain in the domain list. Thanks for the help
Creating a vertical Zoho One for Accounting Professionals
Currently working on an idea to create a vertical business management practice system for accounting professionals and their clients using the Zoho One platform. Would love to collaborate with others who are interested in pursuing this. I have attached a file wih an article ouling the concept.
Secondary Email Address
I have two domains that have been registered with Zoho, let's just say that they are me@domain1.com and me@domain2.com and I want to add email recovery to both accounts. is it possible if I add the same recovery email address on both accounts? so that both accounts can be connected to the same email address as recovery
Integrate App with external portal user table
Hello! We are developing an external application for integration with Zoho Desk. We want to use as the user access table the same external portal user table for tickets. How can we access this Zoho Desk table to create users and log in through integration with the external third party application? We want to use the user table as backend only
Manual review problem
Hi, Is there a way of removing the the email review feature in Zoho campaigns? I find this feature unnecessary and quite frustrating as a review can take up to 30 minutes. The emails that we send out are part of the service that we offer as an online community to our paid members, and are not used for marketing purposes. Please let me know. Kind regards,
Emails from Creator are now going to GMail spam
On Success of saving a form in Creator I have a report template sending out an email. As of this week the Gmail recipients of the emails are going to spam. This is new. The emails come from : <my address> via usermail.zohocreator.com The via part is what GMail doesn't like and pushes to spam. I can't add sender to not spam because the sender is me. It's the via part.
Is there a way that you can capture a timeline of moving candidates through the blueprint feature?
We love our blueprint feature to our complex process of acquiring and on-boarding new company employees! Only problem is that I don't have a timeline report as to when a candidate was moved from one state to the next. Is there an easy way to build a candidate specific report that shows this?
Zoho Desk - Domain Mapping - https
How do I enable https:// after successfully mapping my domain(s)? Thanks, Paul
Image gallery of a product in ZC5
Is there any way to create something like image gallery (3 or more images) or slider or carousel of a product in ZC5?
Zoho Forms webhooks integration
Webhooks integration does not work on our form.
Falha ao adicionar um usuário / Failed to build a user
Estou tentando criar a conta comercial@atendimentosaude.com.br porém está criando como convidado, eu quero criar como uma conta de e-mail, poderiam me auxiliar? I am trying to create the account comercial@atendimentosaude.com.br but he is creating as a guest, I want to create as an email account, could you help me?
Automated Tags - sets of cutom tags for matrix canidates
Hello, it would be very helpful and save a lot of time and troubles, if users could predefine a set of tags for matrix candidates. Tags can be very helpful if filled in and save a lot of time if they are filled in correctly and all of them. Consultants are often very resistant, not filling the tags properly (due to time reasons). Especially new employees, until they learn which tags to fill in, have problems with this, many people just do not fill them at all. It makes a mess in the database and
New mail not showing in my inbox?
Why doesn't the new mail show up in my inbox. It seems I have to manually move any new mail to my inbox. Which defeats the purpose of having an inbox and makes it impossible to check mail using my mail app on laptop.
Is there a way for someone not on a team to message a team
So i set up a "team" in cliq - Office staff - all three people who work in our office is there a way a field tech can message the Office Staff "team" or will they need to just add all three of us to a chat? Like if they need directions, the first one of us to be free can get it to them Thanks
iOS app
The iOS app is really great. Can you add 4 features: 1. read receipts (not the traditional way, but similar to how zoho crm tells you if an email was opened) 2. projects integration (similar to the web app, where we can create tasks etc) 3. crm integration 4. snooze an email for a few hours to a specific day and time
unblocking mail
I have deleted at least 2,000 emails with attachments and I am still blocked out of my account. Each time I refresh the mail, the same percentage used shows up. ZoHo isn't updating the deleted mail/trash percentage used on my account. I thought I saw a button on one of the pages that I can unblocked the account. Can someone kindly share that instructions on that.....it's not the section where you put in a code to unblock the account..there is an actual page that a button can be slid on/off for
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