Quote Price
I have a product which sells for 0.0920. When I enter that amount in my quote or invoice I get an error message to enter a valid amount. Is there any way around this? Mike Roosa
Specifying List Price on Quotes
When a quote is created and a product name has been specified in the product details section of the quote it is then necessary to either manually enter a list price or pick the price from a quote book. When Pricebook name lookup is used, the resulting window lists ALL the prices in the pricebook (in my case I only have one pricebook at this time). The problem is that while each line in the window contains a "List Price" the product name associated with that price is not listed. The popup window SHOULD
Feature Comparison to SugarCRM and VtigerCRM
I'm trying to compare the working features between ZohoCRM, SugarCRM, and VtigerCRM. Yes, I realize Sugar is open source and also not open source, Vtiger is open source, and Zoho is not open source. I also understand that some are hosted (on-demand) and some are on premise. These seem to be the typical comparisons when looking at the three products. I am only looking to compare the actual features each product offers. Any help would be appreciated. Thanks.
Lead change status button doesn't work
If you mass email leads, return to the leads main page and try to use the change status button, the button does not work. mac
Can't access Outlook Edition plug-in
I've followed the user manual instructions, but cannot access the Outlook Edition plug-in from Setup, Personal Settings. I do have Administrator rights. Please assist, thank you. deniseaday
SUGGESTION for Enhancement
When working with CONTACTS which have a address (mail, shipping) it would be nice to be able to copy in those addresses to the ACCOUNT. This becomes a huge time saver when buying list (infoUSA) and they do not provide addresses for both account and contact for the import. temiller11
Recurring Events Option
Suggestion > Is there or will there be ? PAA
More Dependent Fields
Hi, I would like to suggest you a feature: now in the ZohoCRM there is the possibility to create dependencies between 2 picklist fields. I think it would be great to let us create dependencies also between 2 date fields and - for example - automatize the amount of a digit field related to another digit field and a percent field. Thank you, Giordano.
Cancel ID or account
I created an account to see what Zoho was like. It seemed OK and now I have one of my senior admin people (Michelle) looking at the possibility of implementing the system. HOWEVER, now that I have created an account, Michelle cannot add me to her system, nor any one that was initially added to my account. How can a user account/ CRM ID be deleted or a CRM account be deleted? AndrewDoyle
Connecting to hosted CRM via webservice
Is there a webservice API available on Zoho CRM that will enable me to add/delete/update leads/contacts programatically? I would like to integrate an existing website's user database with the leads/contact functionality of the hosted CRM. Thank you in advance for your assistance.
Customise CRM
Hi I am looking for a CRM solution to be the foundation of our core order management solution. Our order mangement process involves a complex search program to find products for customers and then an order/bid process then requires history per contact to be retained. Is there the ability to customise Zoho CRM to suit our needs? Thanks
Integration of Zoho Project into Zoho CRM / VO
Hi! Sorry to ask the question also here - but are there any plans to integrate Zoho CRM with Zoho VO and Zoho Projects ? This would be then the perfect tool on the market ... Regards, snyfer
syncronization
I have the outlook trial for 14 days, but when I went to use it, I noticed that it doesn't syncronize my schedule, only my outlook contacts. Unfortunately, this doesn't do me as much good because I need both to be updated. Am I doing something wrong? If so, could someone tell me what I need to do to sync my schedule from outlook? Bill Prihoda
change owner
I want to edit the complete Lead List by putting a green "V" into the little square box next to Lead Name and then click on Change Owner. All leads should change owner, but that doesn't work! Why?
Changing Invoice Template
Is there anyway to change the invoice template to include my company's logo and removing some of the fields showing on the default template?
Migrating from Web Version ZOHO to hosting our own ZOHO
Is there a way to move from the web version of ZOHO to hosting the software on our own server? We are mostly concerned about moving the data. Tom temiller11
Locate Map Problem
When clicking on Locate Map, a Google Map is launched but the address data is not captured and the map displays a default US map only. gregdbc
Can I add / modify any Picklist Field Values?
You can very well customise any picklist field values in our application. For Eg. To modify the Industry Picklist values in Account module, please do the following steps. 1. Click the Setup link. 2. In the Setup Home page, under Account Settings section, click the Fields List link. 3. In the Account Fields List page, Click the edit link provided for the Industry field. 4. In the Edit Pick List page, you can add/modify values in the Values list box. Once you have updated the pick list values you can
German Translation help
Hi, the German translation could use some polish. Here are the worst errors on the Leads page and some suggestions for correcting them: - "Häute???". There is no real translation for "Skins" to German - you could use "Designs" oder "Oberflächen", but "Skins" is a term most German users should be familiar with. - "Armaturenbretter ???" is similar. "Dashboard" is the term known to most people, German translations just look awkward here. You could use "Übersichten", but that woul be too broad IMHO.
Error Message on Import
Hi. I've been trying to import my leads from another CRM. I have my leads in a CSV file and used the migrate tool. After going through the upload process I received an email stating I had an error and need to contact support. Can someone please help me with this? Thanks! jared
Lead Import duplicate detetcion not fuctioning
Hello Zoho Support: I have been using Zoho since the beta release and have very good luck with this product (I am paying customer!). Recently, in the last week or so I realized that the duplicate imort feature (when uploading leads) no longer detects duplicate entries. My staff has been telling me that the we normally see about 2-5 dupes for every 300 leads, but now it has been zero. I even have uploaded the same list 3 times and Zoho completed th eimport without notifying me of duplicates. Can you
Edit page layout problem
Although I can delete a field from that layout, I can not add it back to the layout. Can someone advise if this is a temporary problem? I checked the manual and it seems to indicate that I should be able to just move the desired field back to the layout.
Features request
Hi, could you put a "This week's Events" box in the home page instead that the "Today's Events"? I think it'd be better. Could you highlights in the calendar the days with one or more events? Thank you, giordano
Premise based version
Is the ZohoCRM no longer available for download to be used in a premise-based scenario? Is it only a hosted service now? Please let me know. Thanks in advance, Neil
Change positions of default Dashboards
How can this be done ? Eric Roseman
Custom Fields in Task Views
How can i make them Appear in Reports ? Eric Roseman
annoying bug (ajax?)
after editing a lead, I can not copy part of the screen by selecting the text and ctrl+c it is necessary to refresh the screen F5 and then everything is back to normal. (i am using win xp and firefox 1.5)
lead search by company name
When searching leads (I'm using the "Find Leads" box), it appears to only search on name. I require the ability to search on company name as well, since that's who we sell to. I realize that this works fine once you convert the lead to a potential, but we need the ability to do it while it still at the Lead stage. Also, we store a bunch of information in the description field today in Sugar that I would ultimately want to move over to the Notes section in Zoho. I need the ability to search on keywords
Error with creating new campaign, Account / Contact...
We selected Vietnamese Interface for Zoho CRM and have some problems (then when trying to return back to English it is still same): We have problem when creating New or Modifying Potential - actually it could but not following steps on screen, we have to see very stranger characters, forms and then click Back to see results. It seems to be same problems with most of Modules inside ZohoCRM (access via ADSL from Hanoi - Vietnam, like Task, Event, Contact, ForeCast) With Campaign Management Module,
Manage view in the Home Page
Hi, I think it would be really useful if I can manage the view in the home page and save it as "default", as it appens in the other sections. I mean: - set a default "Records per page" in the Tasks List - manage the Tasks List columns - set the default "Sort" for the boxes - include more boxes Thank you for your support. Regards, Giordano. giordano
Site Performance
I've been anxious to fully implement ZohoCRM into my small business. It has most of the functionality needed, usually only available in high-priced systems. However, the page loads and other site functions are so terribly slow I don't know how I can ever rely on this software for ongoing use during the business day. Why is it so slow? Is there anything that can be done about it? If not, I'm forced to continue my CRM search, which I'm growing very weary of. gregdbc
Statistics
Where can i view the statistics of COntacts. i.e. No of COntacts in CRM. Shirish Poddar
Contact Association
I may have found a go around, but please give me your explanation to the question prior....Thanks. The go around > adding a contact in a task or event, creates this error, so I just don't add a contact in the task or event, only add a contact in the account. Sound OK ? PAA
Calendar Events
The icons to show that there is an event is showing as "no image" > this is in the 31 day look...I did not check the other looks... PAA
my calendar does not default to the Bar view or the List vie
My 31 day view of my calendar does not default to the Bar view or the List view, but instead a view that contains a "X"... like when a picture cannot be viewed. When I click on the Bar view or List view links it corrects the problem but this is a little agravating. I have set up other Zoho CRM accounts for other clients in the past and have never had this problem but now all of the zoho accounts I have ever set up are doing the same thing. Thanks, -Mike Dunn 402-317-2225 jpbirmingham1
How do I use email with zoho?
Hi, How do I use email integration with zoho? I mean receive the emails in web based application assign email to cases, etc? Thanks, Joao Joao
Customizing Details
In this section, can I add additional sections ? Example > I want to add 'cases' to the accounts. I opened up a case and was only able to attach it to a contact, not an account, which I think should be priority. PAA
reporting on active contacts/ accounts etc
Hello, After experimenting with the application, I note that I can not find a way to run a report that would screen accounts or contacts for which some activities took place for a given period ( i.e a note would have been created ). This is important to monitor the activity level of contacts owners. Did I miss something ? If not, Please note that this is very important. Managers need to be able to assess activity levels of their staff, beyond lead/account/opportunity creation. Thanks for giving this
Snooze Task
Hi, I believe it would be great if the user could snooze a task for a custom time (like 5 minutes, or 1 hour...). Thank you for the great application. Giordano. giordano
Error amounts in Potentials
Hi, in Potentials I see the amounts with an error: if I write 3000 € in the Amount field and the I save the Potentials, I see 30000 in the Amount field... If I edit the Potential I see that the number in the database field it's ok. Then, if I click "Save" without change nothing or "Cancel" I see the wrong amount in the Amount field. Some days ago, I created a Custom field (a currency field: Accounting) and I see the same error in this field. Giordano. giordano
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