Missing "Lookup" field to add to a Deals form
Hi, I want to add a lookup field to my deals page, but there is no option to add a "lookup" field. See below. Any idea why?
Unable to set Task Due Date from REST API call
I am having trouble assigning a Due Date to task. When creating a new task I use the following code: { "data": [ { "Subject": "API TEST", "$se_module": "Leads", "What_Id": "32430xxxx...", "Owner": {"id": "32435xxxx..."}, "Priority": "High", 'Send_Notification_Email': True, "Due_Date ": "2019-01-22", "Status": "Not Started" } ] } Then POST that as JSON to "https://www.zohoapis.com/crm/v2/Tasks" I do get a success response back and when I check the CRM, the lead does have a task created, with high
Can I setup Virtual Call Center software in STANDARD (pricing)?
Dear Zoho CRM, My company have a demand for salespersons who are in different markets to use Virtual Call Center in Zoho CRM in their mobile phone. May I setup this feature in Standard plan (pricing)? Regards,
Automated Email Sequence for non-responses?...
Here's my scenario... I'm going to start an outbound sales email campaign, so I will be making the initial outreach to the prospect. I would like to automate an email sequence for those who DO NOT respond. it would look something like this: 1. Send initial email 2. If no response after 3 days, send follow up email. 3. If no response in 4 days, send follow up email. 4. If no response in 4 days, send final email. Any idea how I can do this?
How to model a bundle of accounts under a deal
Every month I have like 30 "deals" that have up to 10 slots that can be filled by accounts. I want to be able to look at an account and see which of these 30 deals they've signed on to, as well as look at an individual deal and see how "full" or what 10 accounts have signed on to it. But with the limit to 5 lookups I don't know how to model it in Zoho. Example: Jan Deal 1 (Slot 1, slot 2, slot 3, slot 4, slot 5, slot 6, slot 7, slot 8, slot 9, slot 10) Jan Deal 2 (Slot 1, slot 2, slot 3, slot
Zoho CRM Developer Training in Chennai
Hi Developers/Software Programmers, Here is a great opportunity for the Developer Community to learn the programming elements of Zoho CRM. We have planned to organise a 4 day full-fledged classroom training in Zoho's Chennai office from 04, Feb 2019 - 07, Feb 2019. This intensive training will enable the developers to build additional functionality in Zoho CRM. The training and delivery includes conceptual presentations, technical demonstrations, Hands- on practice exercises, use case scenarios,
Linking Google analytics data to web form submissions
Hi, I would like to know how to link Google Analytics Data to web form submissions or even if it is possible to do so? Can I track something like the following data into the Zoho CRM system with each form: ================================================ Google Analytics Information ================================================ Source: google Campaign: (organic) Medium: organic Content: Term: home cinema installation First Visit: 09/16/2013 12:07:22 PM Previous Visit: 09/16/2013 12:07:22 PM Current
leads, users etc
Hi, our visitors/leads will hire one service, and they will be in a path of 5 steps from "lead" to "hiring". So I added into the leads module one list with these different points where they can be. Then, they will be the leads, costumers, contacts.... I mean one unique registry for them, with all their fields and one field defining in which point they are. The point should be that later, for emailing, analytics etc we could choose one state of the lead and send them one unique email. Is this a right
Required fields for contact depending on the interested product
Hi, I have set up into contacts all the possible fields we could ask for. Depending on the item in which the visitor is interested in, some of the fields should be required or not (I have two patterns of required/not required forms). So, if you are so kind, could you tell me...? a.- how/where do i manage the required or not required fields depending on the selected product to be bought? b.- (this should be #1 point) How do I add to the user fields one list to select the product/s the visitor is interested
Idle Alerts Extension does not work with custom stage names?
So apparently Zoho CRM does not have a Rotting Period feature and decided to add the Idle Alerts custom module from Zoho as an extension in the app store. Fine, however after installing the extension it does not seem that I can modify the stages for which the alert runs!?? I have all custom stage names except for closed won and closed lost so what in the world am I supposed to do? This is just one of the many WTF moments about basic functionality I have had since starting to use Zoho One just 10
Possible to share all contacts EXCEPT those marked Personal?
We're a small team, so we all need to see each others' contacts. However, in a picklist, we have an option for "personal" contact. Is it possible to NOT share a contact marked personal? If so, how? If not, why not?
Custom Company Type, Industry, Contact Type?
Hi everyone, Are there fields for Industry for companies and contact type for contacts? We want to be able to search for all Checmical companies for example. Or, all Health & Safety Managers. Do these types of fields exist? Also, is there a way to count how many records someone has so you can chart how many they are adding a day? How many new leads are going into the system for everyone, for each rep? Thanks.
anomaly detection: default show month, not daily; how to force/do?
a beautiful however, if I include/show on dashboard it shows daily grouping iso monthly: also, cannot choose monthly on dashboard view?! how can I force it to show monthly grouping?
Relation between three modules
In my ZOHO CRM I have the modules: - Contacts (Standar Module) - contact_id (I have it) - Payment Magnament (Custom Module 1) - customModule1.id (I have it) - contacts.contact_id (I have it) - Payments (Custom Module 2) - customModule1.id (I have it) - contacts.contact_id (I have not it) Between the modules Contacts and Payment Management I have relation but in the module Payment only have relation with Payment Management with customModule1.id and I need to get contacts.contact_id.
Scheduled Actions not Working for Workflow
Hi, none of the Scheduled Actions are being triggered on my workflows. I've set up a workflow to be executed on a date/Time of 15 minutes after the last activity time. And I've also attempted one toe be executed On a Record Action. My issue is that in both cases, only the Instant Action is being triggered. So the workflow is successfully starting, the criteria that's defined is successfully being applied, the instant actions are successfully being triggered and show up on the History of the leads.
Removing inbox CC from inbound emails
Hi I need to remove the function that all inbound emails have my Outlook address copied in so I'm seeing the same message twice. One in the CC and one in the ticket I pick up. How can I do this? Thanks Charlotte
Quarter 1 - Zoho CRM Community Meetups in South Africa
Hey there! Zoho User Groups are region-wise pockets of the larger vibrant Zoho Community, bringing together people from all professions and countries who use Zoho. These groups facilitate you to Share and learn more on Zoho CRM, tips and tricks, and how to use it best Network with and help out fellow Zoho Users Meet and network with Zoho experts and partners Collect a few points and badges on the online community by checking into the meetup as well. Agenda: 1. Welcome and Onboarding 2.
How to integrate a formula in amount field of deals
Hi together, I have a field in "deals" - it is called "Umsatz" - it is a formula field. Now the amount of "Umsatz" should be mapped to the field "amount" (standard field). So i need a custom function, right? Or is there a easier solution for that? Thanks in advance. BR
Converting a contact into a potential
Im new to zoho and sorry if this may have been already answered. But I find it frustrating that zoho CRM is not as robust to support different TYPES of businesses. We have to work our business around their business model. The lack of relationships between leeds and accounts has forced me to user the potentials as a way to observe people we directly work with and use contacts as a way to see all the people we have had contact with in a certain organisation. As discussed extensively in this page of
Zoho CRM - force two factor authentication
Hi, we are only using Zoho CRM at this stage and I would like to enforce two factor authentication for our users. Can someone tell me how this is done, it says it is possible here https://www.zoho.com/general/blog/announcing-two-factor-authentication-for-better-security.html Thank you.
Zoho CRM HTML Emails
Hi Does anyone know of a company that focusses on HTML Emails for ZOHO CRM We are inserting HTML code into ZOHO but it does not display like we want it to. If anyone can help me that would be great - help in anyway. Thanks James
Who builds email HTML templates for CRM
Does anyone know a company that builds HTML emails? that are fully responseive with Zoho crm
Displaying Client Contacts alphabetically
Is it possible to list your Client Contacts alphabetically within the Client page? I believe my contacts are currently listed chronologically according to when they were created.
via mailer1.zohocrm.com
Hi, How can I remove via mailer1.zohocrm.com from CRM ZOHO when I send emails? Best, Iliri.
Predictable configurable set-it-and-forget-it drip messaging
The problem with current Drip campaign functionality is it TAKES FOREVER to set up its REALLY DIFFICULT to change When we stop and start a campaign contacts start from the beginning of the sequence again and receive the same email they got a short time ago You dont know when delivery will be so there are huge spikes and valleys in delivery quantity that are out of your control, and you have no tool to stagger them You have to keep retypeing/configuring each one painstakingly and it takes hours and
Tasks vs events
Average day of my salespeople is visiting accounts to show them products and take orders. Trying to understand the best way to record each visit so I can clearly see everyone's activity by customer or by lead, correctly dated and timed. Is entering tasks connected to each account or lead best way to do this? I am a little confused about open or closed task thing, just not sure how to categorize it. Also, if follow up is needed, how do you set it up so it shows up in the calendar?
Sum up annual sales in a CRM Field
Hey Everybody, I am trying to figure out how to put the annual sales revenue in a field (in deals). Basically, my sales reps get paid on a tier system, the more they sell the more they get paid. Right now the look on a spreadsheet which tells them which tier they are in and then they can tell how much commission they will get. I would like that tier to be calculated in a field and to do it, I need the annual sales "Amount" for each sales rep to be brought into a field. Then I can calculate the tier
Importing Outlook CSV Files - Need Field Names
Hello - I've been trying to import my contacts via an outlook csv file format, however for some reason my contacts' email addresses are not importing with the rest of the information in the file. I believe it's because my outlook csv file has field headers that don't match with Zoho's required csv format (i.e., outlook csv says "E-mail Address" vs zoho's which is just "Email") - however I'm struggling to find a list of zoho's requested csv fields anywhere. Is there a csv file format - and/or field
Create basic formula
Hello, I'm very new to Zoho and I don't seem to understand properly how the formula field works. I want to create a very simple formula that Calculates 15% of the Amount field in our deals form, but I don't seam to find the right formula, keep saying I'm missing braces. See formula I'm using: ${Deals.Amount})-((${Deals.Amount})*15%))) Anyone?
Need help with a Formula for empty fields
I can't find how to create formula for empty field. For example if Field Budget is empty, I want the field to be empty. But if budget is more than for example 100, I would like the field to say: "100 is our budget". Any help is greatly appreciated. Boris
How best to copy contents of one column to a different column?
I have a numeric column in Deals that I need to copy ("move") into a single-line string column. When the copy operation is complete, I will delete the original numeric column. I have about 900 Deal records. I know I could do this by exporting the Deals, use excel to do the "copy", then reimport using the "Opportunity ID" as the key...but I've yet to do a mass data update this way and I always get twitchy when doing a global update. Are there better ways to do what I need?
Hi guys!, Trouble with phonebridge.zoho.com Is it down?
Since a couple of days ago that I started with Zoho CRM, I have tried to configure calls with my voip provider, what happens is that between test and test Apps Market apps I installed and configured workphone.io, unfortunately this made the PhoneBridge will stop working on my account. Could you help me? this is general or just happens to me? Attached screenshots.
Pushing data from third party software to Zoho
Hello, I was looking through the different APIs available and couldn't find what I was looking for. My company is trying to push data from our web-based application to Zoho. I was tasked with finding the API necessary to do this, can anyone help? Is it possible? We have standard fields within our software that will be mapped to Zoho. Our customers (users of our website) will also sign up and have their own Zoho account, so the API will have to be sort of universal for everyone. When we add a new
stage-probability mapping incorrect, don't know how to correct
the stage-probability mapping i have entered is: + (too long for one screenshot) however, all the graphs/analyses, etc. persist in displaying a wrong sequence; i.e.: MPS minded / 70% is placed after last stage! example: how can i correct this? it drives me crazy!
Tags: Add ability to filter by tags within the Activities module
Currently there is no option to filter by tags within the Activities module but we are able to add tags. Would be great to add this feature as it's currently available in every other module within the CRM including custom modules.
Been using Gmail. Got a new email address via Zoho. All email message is gone from Zoho CRM
I've been using gmail address for email and had set up Zoho CRM with that gmail. However since some recipients won't be able to receive some campaigns from Zoho CRM, I decided to open an email address with Zoho. Now all the email messages attached to Zoho contacts are gone. Can I still keep messages with gmail while I use another email address?
Lead Visibility
Leads added by me, are not visible to my administrator. When i added the lead, i mentioned my name under Lead Owner section. How can leads added by me would be visible to my administrator
Lookup Fields
I have been hearing from both clients and prospective clients about the limit of Lookup fields and I really do not see a reason why Zoho has such a low limit on Lookup Fields (5). This limit posses unnecessary difficultly for users. There are many types of companies that it simply makes great sense for many more look up fields to be uses, Real Estate, Education, Financial, Insurance, to to name a few. At minimum Zoho needs to triple the current limit, and in my view it needs to do that ASAP.
CRMAPI - Constantly seeing message authtoken for account exceeded
I use my laptop to access Zoho when travel. We have a CRM API to link to Pandadoc. Zoho works fine all the time but when I try to create a new PandaDoc I am requested to generate a new authtoken. Then I receive a message stating authtoken for your account exceeded. We have nowhere near exceeded any limits and the problem only appears to occur on my account. I am an admin. Thanks
Deleting CRM for an account
Hi, I have one email address in the organization that created a CRM instance and is super admin. But I wanted to change the super admin to another email address, so I created a second CRM instance under the other email address. No I'm trying to add the old email address to the new CRM instance, but it won't let me because it's already associated with it's own CRM. How can I delete this CRM account for the old email address? I've followed various instructions that say there should be a delete button
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