Sending failed;Reason:554 5.1.8 Sender Address Blocked
Hi, I am not able to send emails anymore. What is the reason for this? Can an admin unlock my email address?
Switch between accounts
Hi, in mobile version of Zoho Mail I can easy select from multiple accounts. How can I do that in web version? Not pop3 accounts switch. Something like in yandex.mail:
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hi There My email account has been blocked showing the following reason - I dont understand why this is as I have been using the account to send emails in exactly the same way as when i first opened it which has been fine for the past 10- weeks or so... I have researched all the ways to getting it activated again but they won't work as its a free account? Please help and advise how i can get it reactivated ASAP and next steps... Cheers
Sent emails from mobile not syncing with Outlook Sent items
Dear Zoho Mail Support, We are using outlook in computer and email setup in mobile for users. When users are sending email from mobile it is not syncing to outlook sent items folder but at the same time it is appearing on the webmail sent items folder. We need it to appear on outlook sent items folder as well. Please help since this is a serious issue. Thanks,
Unblock my email
Hi there! Why you bloked my email marketing@velvet.money? I cant send any emails. Of cause I made some pr campaign and have to send dozens. Pls, unblock me!
Problem: Sender Address Blocked
Hi, I receive this message below when i try to send an email. How can i unblucked my email? Unable to send message;Reason:554 5.1.8 Sender Address Blocked.
zoho Reason:554 5.1.8 Sender Address Blocked
Hi, For some reason my account korkus@mathodix.com is blocked. I would like to know the reason and if this can be activated back. Thanks! Ofir.
Undelete email account
I regret my decision to close my email account, may I have assistance recovering it please?
CAPITAL LETTER EMAIL ADDRESS- SHOWING INVALID EMAIL ADDRESS
I registered for free plan. By mistake i have entered capital letters in domain name like admin@DOMAINNAME.COM . Now when i am trying to login with id admin@domainname.com , its showing invalid email address, and when i use capital letter, i can easily login. Please tell me how to use small letter for login.
Big problem in getting email from our clients !!!!
Hi There, I'm Lily from Your Vietnam Travel. Im sending this message to you because we are facing with big problem in getting email from our clients. After changing to new hosting supplier yesterday. We 're unable to get any email from our clients. Issue is our email add info@yourvietnamtravel.com or sales@yourvietnamtravel.com not found or this email add is invalid.... and also we always get this from zoho " DKIM entries in your domain yourvietnamtravel.com DNS are not configured to match with
I can't delete an email out of my contacts
I have a person with 2 email address in my contacts. I only want to delete one email address, they no longer use it. Every time I try I get "error occurred" at the top of the page.
Can't send receive. Something about the domain
Hello all, I do not have access to a computer right now, so I will try my best on my phone. I bought my domain from Zoho, specifically for email purposes. It worked fine for about a year, then suddenly I cannot send or receive emails. Likewise, I can't do much from my iPhone to figure it out. If any persons from customer support could possibly look into my account and domain settings, I'd appreciate it very much. Thanks!
Dominio ya esta registrado
Saludos He tenido un problema al registrar el dominio, parece que ya alguien lo tuvo y lo registro me aparece el siguiente mensaje * This domain is already associated with this account "w*****r@e*****". Alguien me podria ayudar indicandome que tengo que hacer
SPF Configuration & Mobile Issues
So I'm having issues with setting up my SPF in my Go Daddy DNS. For the TXT value i've tried both: v=spf1 a mx include:zoho.com ~all v=spf1 include:zoho.com ~all The setup says to use the bottom one, but I've also seen the top recommended. So which is it? Also, on the mobile Zoho Mail app, I've noticed the "From" shows it's sent from "contact" while my computer shows it's from my actual web site name. Why the difference? Can the mobile app not have the custom From name? Much appreciated!
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Dear Zoho Support Team, I can't send email by Unable to send message;Reason:554 5.1.8 Sender Address Blocked problem. Can you kindly help me to unblock my email at leonny@clappingape.com yet. Thank you very much for your help. Best regards Leonny Dwi
Convert OST to PST with Microsoft OST to PST Converter FREE
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SPF Configuration & Mobile Issues
Ok, so I'm having trouble setting up my SPF in my GoDaddy DNS. I've tried the two options below: v=spf1 a mx include:zoho.com ~all v=spf1 include:zoho.com ~all In the setup it says to use the bottom option, but I've seen the top one used as well. So which is it? Currently all my emails are going out as spam. I'm also having a weird issue with the Zoho app. When I send emails via computer, the From shows my website name. But from the app, it just says "contact". Why the difference between the two?
SPF Errors
I have configured my DNS for SPF as indicated but continue to get the warning below from Zoho? This is for STLRE.com Configure SPF in your domain stlre.com DNS to ensure better email delivery.Learn more Note: If you have already configured, it may take 24-48 hours for the changes to take effect.
Problem with migration
Hi. When I try to add an account for migration it said: Unable to connect to your account. Please Click here for more info . I re-check password and user, but its ok, also I try to configure IMP in Gmail, it was off
unable to receive emails
Hello - I am using Zoho mail with my domain dtechsystems.co. I am able to send mail but not able to receive mail. I also updated the MX record.
Confusion around users/aliases/emails
Hi all, I have two website emails: info@x.com and name@x.com. I want to completely remove info@x.com as it is catching tons of spam. Have been trying to do this simple change for the past 2 hours and I am just completely stuck. I only have one registered user which is a super admin but I am being denied permissions. It is telling me I should contact the admin (which is myself) at the email address (which is my current login as super admin). Baffled. When I try to delete my info@x.com as my secondary
Cannot use Zoho Mail because SMS verification code never arrives
Hi, I'm from Peru, a friend just created a couple of days ago her Zoho Account. When she tried to use Zoho Mail it asked her to associate mobile phone to her account, so she entered the number but SMS code never arrived. She tried several times but it didn't work. Please help!!!
Personal Email Account Locked
Hi, my personal email account is locked and I urgently need to regain access to my inbox. I tried emailing Zoho support but received no reply. Can I send the email address in question in a private message? I don't wish to post the address publicly due to possible spam. Thank you. Edit: Just wanted to add that it was locked due to having too many concurrent webmail sessions. I'm guessing that when I close my browser without signing out, Zoho Mail keeps that session active. In the past when this has
MBOX to NSF Converter
MBOX to NSF Converter tool is an easy-to-use mail migration utility that transfer emails from MBOX files of Thunderbird, Spicebird, Entourage, Pocomail, Eudora, Mulberry, OperaMail, SeaMonkey, MozillaMail, Netscape, Evolution and ClawsMail files to Lotus Notes NSF files. Download Free MBOX to NSF converter software and convert your emails from MBOX or thunderbird to IBM Notes NSF file format. For more details download and test this tool:- http://www.nsfsecurityremover.com/mbox-to-nsf.html
Zoho mail in Norwegian?
Hi. You have zoho-mail in Danish and Swedish but not Norwegian. My customers are not that good in English so a Norwegian translation would be great. If there are any language files that can be translated I would like to contribute. Espen
Relay access denied
The response from the remote server was: 454 4.7.1 <marcos.siqueira@cybit.com.br>: Relay access denied
Relay access denied
The response from the remote server was: 454 4.7.1 <marcos.siqueira@cybit.com.br>: Relay access denied
My emails occasionally go into recipient's trash or spam account
I have repeatedly had my emails sent to the trash or spam mailboxes of the person I'm emailing, including individuals who had successfully received them earlier. This seems to make no sense, but only happens with my Zoho email, not my other providers. And it keeps happening, which means I don't really know if the intended recipient has actually received what I sent them. Any fixes for this?
Cannot Receive Emails into my Zoho email address but Can send to others
Hello, my Zoho email address was set up by me but I cannot receive messages into the zoho email. However, I can only send via Zoho to other email addresses without an error. Help me. My email is bukunmi@neuroscientia.com Domain is www.neuroscientia.com
Unable to receive emails
Trying very hard to get emails but without luck. Can send out email, but no email received...very very annoying..please help me! Thank you.
ResponseCode 421 when emailing AOL users
There seems to be an issue with emailing from out domain to anyone with an @aol.com. We are getting the mail delivery status notification delay message every time saying that: " ----- The following addresses had fatal errors ----- [Status: Error, Address: <nameremovedforsecurity@aol.com>, ResponseCode 421, , 4.7.1 : (DYN:T1) http://postmaster.info.aol.com/errors/421dynt1.html] Message will be retried for 4 more day(s)" Please help!
Zoho Mail on custom gTLD domain
Hi, I'm trying to register a Zoho Mail account with a custom .family domain that I own, however I'm having troubles with the signup form, as it looks to not support custom gTLDs like .family. When I fill all the fields correctly and hit the signup button, all I get is a red bar indicating that an error occurred. When I entered a regular domain (e.g. ending with .fr), everything seemed to work fine and a new account was created. Now, in this newly created Zoho Mail account, when I try to update the
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hi, My account is blocked can you please unblock my account. On urgent Basics Regards Stanley
can't create my own business mail
hello, i start to sign up zoho account for free plan buat i can't create my own business mail.it say's "This domain is already associated with this account"..need advice
blocked account
Hi, my personal mail account "damianrosales@dd1992.com.ar" is blocked by some pdf,xls,word file attach. please unlocked! this only personal use. Thanks!
Error on receiving attachments on Zoho Mail
Hello. On my domain brasilchavesbh.com.br, I have received some attachments in body of text, like this: begin 660 Cob_BRASIL_CHAVE_F4285P1.pdf M)5!$1BTQ+C(-"C$@,"!O8FH@/#P-"B]#<F5A=&EO;D1A=&4H1#HR,#$W,#0P M-3$T,C(T-2D-"B]4:71L92A";VQE=&\@+2!"86YC;R!)=&%U($%G.C,Q,#,M M,"!#;VYT83HR,#,V.2TU*0T*+T-R96%T;W(H1F]R=&5S4F5P;W)T("A/<&5N M(%-O=7)C92D@=C,N,C0H0C$T*2`@7#(U,2!#;W!Y<FEG:'0@J2`Q.3DY+3(P M,#@@1F]R=&5S($EN9F]R;>%T:6-A*0T*/CX@96YD;V)J#0HR(#`@;V)J(#P\ M#0HO5'EP92]#871A;&]G#0HO4&%G97,@,R`P(%(-"CX^(&5N9&]B:@T*-B`P
How can I embed a PDF in email?
Hi there Does anyone know how I can embed a PDF in the body of an email using Zoho Mail? Any help much appreciated Thanks Chloe
Unable to create new email address
Hi, I have just purchased a user plan from zoho mail. However, whenever i try to create an email ID, it says that i need to purchase a user licence. I have already verified my wordpress domain so i can create an email account on that domain. I tried calling zoho's customer care in India but received no response. Please help me out or issue a refund.
unable to create new account
I am unable to create a new email account while trying to secure a new domain. After filling out the necessary information and electing Proceed nothing happens. We have not received the text or an email telling us what to do next. Domain was enderscompany.com. Thank you,
DKIM problem
I can't seem to get the DKIM to verify. or the mx for that matter
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