Reset Password
I have forgotten my password on second zoho mail account. But to reset the password, I have to be able to log into my account. How do I do that if I don't know the password?
Not able to connect to mall server using my iPad mini
I am able to receive emails on my iPad but cannot connect to the outgoing mail server.
Can't add my business domain to set up my email address
I am getting this error message when i try to register the domain "granitosdelbrasil.es" "The domain which you have entered belongs to a different deployment/region" What should i do? Help me!
Delete Domain
Hi, I’ve created a new mail (ventas@bulldogliquorstore.com.ar that belong to the domain www.bulldogliquorstore.com.ar. It seems that I made a mistake because I cannot access to the mail. Could you please help me deleting the domain www.bulldogliquorstore.com.ar in ZOHO MAIL so I can restart the process again? Many thanks. Regards, Santiago
Receiving duplicate emails on my phone every time I send email
Every time I send email in Zoho (on the web) I get a copy of that email on my phone which is set up as a POP account. This is happening on both my Android phone as well as another company user's iPhone. This is very annoying how can I stop this?
Hope to see ONE DRIVE included as a docs repository feature soon!
FEATURE REQUEST Any chance you will include as an added feature the ability to send Docs to ONE DRIVE cloud service?? I am probably not the only user primarily using ONE DRIVE as their docs repository! Thanks for a very good mail program.
My email is not sending or receiving messages
Hi I used Weebly to create my website, and through them I bought my domain name. I tried to link my domain name up to this Zoho email account the best that I could but apparently it did not work because the server is rejecting and failing to deliver email. Neither incoming nor outgoing mail is functioning. I do not know what to do here. Please help! Thank you
Cant connect outlook via imap
Hi, I cant connect to the mail server from outlook or other apps, i keep getting authentication failure. I don't have two step on, i have another domain with zoho and have no connection issues.
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Team,,, Now our mail id block with the same error... "Unable to send message;Reason:554 5.1.8 Sender Address Blocked Getting this message while sending email from Zoho mail" Mail id >>> Prashant.b@shaligraminfotech.com Please unblock this mail Id's...as soon as possible please . Regards, Devesh Vyas
Email reloaded and filters dissappeared
I logged into my email on my computer yesterday and it appeared to want to reload all of my emails plus now I look my filters have all gone. If I go to my mobile phone (android), it still appears as normal. Filters seem to be working and emails list looks correct??
Can't send email from Outlook
Hi can't send emails from my Outlook 2016 (Mac version) only receive emails. I keep getting the following error message: Connection to the server failed or was dropped. Mail could not be sent. Error code -3253 Any suggestions, urgently needed?
I can't see my zoho mail
Hello, I can not see my zoho mail, it stays loading and it does not enter. regards morggana.com
error in sending mail
Hi Please Unblock my email ID. I cant send any mail now mohit@hawkedu.in
Not receiving messages from any domain web forms
Email messages submitted through our websites are not coming in. I tested with different email addresses and its all landing instantly to other email addresses, but only not landing in our zoho emails. Direct email communication works well from zoho Mail. Please help us fix the web form emails. Thanks
Automatica Email Popping through Pop3 stopped
Automatic popping stopped working a few days ago. In order to retrieve emails though pop I need to physically click on the connected accounts, than emails do pop, otherwise automatic popping is not working. My settings are set up to check email every three minutes automatically. Please advise. Thanks.
Can Zoho CRM Plus be successfully used without purchasing Zoho Mail?
We are a group within a larger organisation who need to set up our own CRM, so we will not be able to set up Zoho Mail under the organisation's domain. Are there features in Zoho CRM that will not work without us purchasing Zoho Mail?
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
We are unable to send mail from our mail id(hello@quadnotion.com). Error message is : Unable to send message;Reason:554 5.1.8 Sender Address Blocked
The email address is already registered with another account which is not a part of this organization.
Dear Sir/Madam We originally were refer to use Zoho by Samuel Yip with a refer code. We own the domain: toyapex.com.hk But when we try to setup the email account: email@toyapex.com.hk It gives us the following error message: "The email address is already registered with another account which is not a part of this organization." This email account is the main email used by our business. It is critical and urgent that we need access to it. How can we get this email address back? Your assistance is
DKIM FAIL
I have successed to check the validity of the DKIM using third party link, but control panel is still not to display 'verified' , and can not enable DKIM, I do not know whay.
Signature not added by default
I've created my signatures and allocated them to their default addresses but when I compose a new mail I have to manually insert the signature each time. How can I set this to automatically insert the signature?
SPF Notification
Hi, I configurated SPF value in my server, but the notification in Zoho tell me that enter SPF in my domains DNS, but this are ready. If you see https://www.whatsmydns.net/#TXT/latotora.cl you understand that. The TXT value are v=spf1 mx include:zoho.com ~all and TXT Hostname @ TTL 3600. Please help me to that. PD.- sorry for my english but i speak spanish native language.
Reason:554 5.1.8 Sender Address Blocked
Hello I am getting the above-mentioned error to which I need your help to unblock account Thanks Karim Ibrahim karim.ibrahim@dafater.co
I can't send out any type of e-mail from Zoho because the recipient gets some unwanted characters/different sized sentences
Neiter Zoho nor Infomaniak (our e-mail provider) solved this. The issue is probably with Zoho. Every time we send out a Template (pre-written text) with Rich text formatting there are unwanted characters in the recipient's end, a somewhat scrambled text with " things like for line breaks and for spaces". The text is without these unwanted characters in the Zoho (in Preview or in Editor mode). It occurs if the signature is rich text as well. The outcome: "Vicei Éva <! /span>Business Development
Standard Plan Inquire
Im currently signed up for the standard plan. I have two domains added to the account because I wanted to have one email for each domain, however zoho treats this as two users vs my initial understanding of one user with one email per domain. Is there a way to have two email address (per domain) for one user charge?
I am not able to send or receive e-mails :/
Unable to send message;Reason:554 5.1.8 Sender Address Blocked my domain is purpledge.ae but im not able to send e-mails and I am receiving the above written comment please rectify and do the needful. Regards Austin Joy austinjoy@purpledge.ae
Access to my registered domain account
I have an account with Zoho with a registered domain (sestaylimited.com). Unfortunately, the domain expired and I lost access to the account. Now, I have renewed the domain but could not log on to administer the domain again. I will be glad if I can know the secondary email with which I can access it. Thank you
Can't login to verify
Hi, yesterday i tried to register buanafilter.com, but i forget to verify sms. today i can't login with this number **11152269, i got some message "Invalid mobile phone" i need to use my domain, please help me to fix it Thanks
SuperAdmin account dissabled
Hello my SuperAdmin account is dissabled, on the control panel in user details the green light of status is off, this is causing that Im not receiving mails from certain domains. Thanks.
SuperAdmin account dissabled
Hello, i have a problem, my super admin account is dissabled, Im not receiving mails from some domains. In the control panel on user details tab the green light of status is off. I already add another MX record (The thirth one) a few days ago as I found in the forum but the problem is still going on. My domain is "docuprinter.net" and my super admin is "iboada" What can I do to solve this, any help with be great. Thanks for your help.
email forwarding disabled
Hello, I need some help to enable this. I tried to go into email forwarding setting and it said to contact my administrator. Can you please help me fix this asap as I really need my email for work. Thank you Dear Admin, The email forwarding configured in the Zoho Mail account kate@thesoniclab.com.au has been disabled for the account k8fromthesoniclab@gmail.com. Please feel free to reach us at support@zohomail.com for any further questions. Thanks, Zoho Mail Team P.S.: This is an auto-generated message.
Emails to Outlook/Hotmail going to junk mail
Hello. I migrated my email server to Zoho Mail and since I did it all emails we send to email addresses hosted by Outlook/Hotmail goes to junk mail. I had configured SPF and DKIM right from the start sot it's not the problem's cause. Could you guys please check what could be wrong? Best Regards; Felipe Amorim
Zoho SMTP Problem Open Journal System
Hi, I am running a OJS 3.0.1, I tried many time zoho mail on this system but failed while I run gmail, yandex and hotmail successfully please suggest the setting ; Use SMTP for sending mail instead of mail() smtp = On ; SMTP server settings smtp_server = "ssl://smtp.zoho.com" smtp_port = 465 ; Enable SMTP authentication ; Supported mechanisms: ssl, tls smtp_auth = LOGIN smtp_username = "info@actamedica.org" smtp_password = "PASS" ; Allow envelope sender to be specified ; (may not be possible with
Zoho SMTP Problem Open Journal System
Hi, I am running a OJS 3.0.1, I tried many time zoho mail on this system but failed while I run gmail, yandex and hotmail successfully please suggest the setting ; Use SMTP for sending mail instead of mail() smtp = On ; SMTP server settings smtp_server = "ssl://smtp.zoho.com" smtp_port = 465 ; Enable SMTP authentication ; Supported mechanisms: ssl, tls smtp_auth = LOGIN smtp_username = "info@actamedica.org" smtp_password = "PASS" ; Allow envelope sender to be specified ; (may not be possible with
Can receive email but not send in Windows mail
Hello I have just created an email account with you and am trying to set it up in Windows Mail. I am running Windows 7. I can receive but not send. This is the error message The message could not be sent because the server rejected the sender's e-mail address. The sender's e-mail address was 'belinda007@zoho.com'. Subject 'Testing back' Server Error: 530 Server Response: 530 5.5.1 Authentication Required. Server: 'smtp.zoho.com' Windows Live Mail Error ID: 0x800CCC78 Protocol: SMTP Port: 465 Secure(SSL):
SPF validation error
Hello! I've attached a domain lesnov.me and created an SPF record at my DNS provider panel using the instruction https://www.zoho.com/mail/help/adminconsole/spf-configuration.html , but i still get the "SPF entries in your domains DNS are not configured to match with Zoho.Please configure SPF to ensure better email delivery." error. Here's what dig tells about my DNS configuration, it seems pretty valid to me: $ dig lesnov.me txt ; <<>> DiG 9.10.3-P4-Ubuntu <<>> lesnov.me txt ;; global options: +cmd
zoho blacklist
Servers zoho blacklists :( Result mail-tester.com: You're listed in 3 blacklists Matches your server IP address (135.84.80.217) against 21 of the most common ipv4 blacklists. Listed in LASHBACK Listed in SORBS-DUHL Listed in SORBS-SPAM Does the problem disappear?
E-mail forwarding form ZOHO account to ZOHO account
A colleague of mine has auto-forwarded e-mails form his ZOHO account to my ZOHO account (using the filter). When I log into my account using his office laptop the e-mails indeed show as forwarded to my e-mail, but when I log using my PC they do not appear at all. Please help me, this is urgent, we use these ZOHO accounts for work purposes.
E-mail forwarding form ZOHO account to ZOHO account
A partner of mine has enabled auto-forwarding of his e-mails from his ZOHO account to my ZOHO account. I have verified the e-mail and while we can see that e-mails have indeed been forwarded from his e-mail to mine using a laptop on his work, I cannot see these forwarded e-mails (either as spam or not) on my PC and my computer at work. Please help me this is a professional matter to us.
Not able to add my existing domail
Whenevever I try to add my existing domain (thoyalil.com) for enabling soho mail I get error message telling that the operation is restricted. May I know how can I overcome this issue...
INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :User wishes to be unknown to you. You are on dnsbl.sorbs.net (Currently Sending Spam See: http://www.sorbs.net/lookup.shtml?135.84.80.217)
When I send mail from my Zoho mail account, i get a NDR message back containing the following: INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :User wishes to be unknown to you. You are on dnsbl.sorbs.net (Currently Sending Spam See: http://www.sorbs.net/lookup.shtml?135.84.80.217) Seems that your server(s) are on the sorbs list for sending spam? Can you fix it?
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