Ca't create e-mail account
Hi, I'm trying to create the e-mails roberto.okada@promo-clicks.com and support@promo-clciks.com but Zoho inform that emailid already exists. Can you solve this problem ? Best regards Roberto
kindly delete a user name in your database
Please help delete "information@hopkins.edu.hk" in your database. We accidentally deleted this email but cannot manage to create it again. Whenever we do so, the systems says "the user already exists", but we just cannot find this user in our list. Many thanks!
Cannot create email again after deleteing the user and email address
I have deleted a user as support@learnonsolutions.com. When I try to recreate the same it says user already exixts. Can You help Me.
Zoho not working on SPF record.
Hi, I am using outlook to send and received emails through zoho, and today my outlook is not able to send out emails, i went to check the admin account and found out that there was SPF record problem, I did as instructed adding the txt file onto my blue host DNS Zone Editor but i am still having the same problem sending out emails. I registered my domain at namecheap.com and direct it to my host: bluehost.com, then on blue host i added the MX and also the txt. I have not experience this problem before
Blocked email client
Help me please! Blocked email client: E-mail: financiero@unijet.com.py Gratz
my outgoing mail is blocked.-free user
info@groupprecise.com is blocked due to more than 11 bounce am a free user ..i don want to be paid...what should i do to unblock>?
Issues with some domains sending emails from Zoho
Hi, I'm trying to send emails to sucroal.com.co domain. From Zoho appear this logs in the email rejected: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. xxxx@sucroal.com.co Invalid Address, ERROR_CODE :550, ERROR_CODE :5.1.1 <xxxx@sucroal.com.co > Recipient not found. <http://x.co/irbounce > Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1432307034555144.79609847374059;
Trying to use gmail to access zoho email account
I use zoho for my company email address. I use gmail to manage other email accounts and have tried to set up my zoho account as a POP 3 account on gmail. I have followed the instructions on zoho website - used my email name@companyname.com.au and used the incoming server as poppro.zoho.com and Port 995 with SSL (and ticked SSL box on gmail) and used my zoho password (as per zoho instructions) Each time I do it i get this error from gmail Server returned error: "Authentication failed" Any assistance
Mass Mail out
When i put together a list for mass mailout in the 'to' box it shows all the people's email addresses I am sending to. Can you confirm that once sent that the recipient will only see their own address. I obviously don't want all my contacts to see each others email addresses. Thanks.
Zoho Mail not receiving mail
So far I have never had an issue with my info@louderthanwords.co.uk mail not working, but today it suddenly just stopped. I keep getting this error on mail app on my mac: The server returned the error: Connections to the server “imap.zoho.com” on the default ports timed out. It seems that I can send emails OK, but I'm not receiving anything.. I have currently sent 2 test emails from different devices and accounts to my zoho mail without success, I have also tested opening my zoho mail on my other
SPF entries in your domains DNS are not configured to match with Zoho & Google Gmail
We do have 2 servers for one domain, so we use to have for the last 10 months the following without problems: v=spf1 mx include:zoho.com include:_spf.google.com ~all and today we have a warning in our zoho mail account asking to change the SPF to v=spf1 mx include:zoho.com ~all What is wrong with the actual SPF? we need both services (Google Mail, and Zoho) Thanks
Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit
I sent out bulk messages and was not aware of a limit. Now i am unable to send any messages out via my inbox Kindly assist with unbloking my account. email ID is: ronke@toolzacademy.com Thanks
Zoho Mail as an IMAP *client*?
I see that many people have expressed interest in using an IMAP client to access Zoho mail. I would instead like Zoho Mail to act as an IMAP client. Is that on the horizon? Are there any good services out there that do this? Thanks.
outgoing blocked
Please unblock my mail id sandip@patentkart.com which has been blocked for unknown reason, and guide us why it happened so that precautions could be taken.
trying to create mailbox
I just signed up using reeses@zoho.com, but when try to create my mailbox it tells me:"Could not create mailbox for user". Is there another user with the same address? Do I need to sign up again?
kindly unblock my email id faraz@mod-ergy.com
kindly unblock my email id faraz@mod-ergy.com
Sending emails from a wrong account
Hi, My partner can send emails from an account that is not even hers. Ive checked the accounts and she has not that account in her list of accounts but she can send emails from it. Is a segurity serius issue for our company. Best regards
Sending email - Invalid Address, ERROR_CODE :550, ERROR_CODE :5.0.0 LOCAL-spammer range
Switched to Zoho email yesterday. I have been attempting to send an email to a contact at my server hosting provider and receive the Invalid Address, ERROR_CODE :550, ERROR_CODE :5.0.0 LOCAL-spammer range error. How is this possible? The domain is for a very reputable hosting company, and the specific email is to a support person that I've communicated with for several years until I switched to Zoho... I've attempted to add both the domain and specific email to the anti-spam allowed domain and
ResponseCode 421, Host not reachable
I can not send mail addressed to a specific domain. The domain I tried to send is @ gkt.jp. The following error message will be returned. ----------------------------------------------------------------------------------------- This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Wed, 22 Feb 2017 07:07:36 -0800 from cyj0----3＠zoho.com [cyj0----3@zoho.com] ----- The following addresses
Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit
Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit
Importing emails in ZIP files
Hi I have set up a zoho email account but not yet amended my domain MX records to it. Before I do I wanted to migrate the emails from my old service. I exported them as eml files into .zip files and tried to import them to zoho. The import appears to work ok (no error messages) but only the first email is imported into the selected folder. Am I missing something? thanks
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
question on personal domain
Hello I am trying to understand if I can have 2 or 3 different email box on Zoho with the same domain, using the free version of Zoho mail. let me explain: I setup two free Zoho mail account: user1@zoho.com and user2@zoho.com I own the domain mydomain.org I would like to have user1@mydomain.org and user2@mydomain.org and these should be two different email box. All of this with the free version of Zoho mail. Is it possible? Many thanks
ERROR_CODE :550, ERROR_CODE :5.7.1 Sender ID (PRA) Not Permitted
Some emails are bouncing back with the error codes in the subject. Looks like spam. Can anyone advise if there are blacklist issues? ERROR_CODE :550, ERROR_CODE :5.7.1 Sender ID (PRA) Not Permitted Full message is This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. morika@trendmediagroup.org, ERROR_CODE :550, ERROR_CODE :5.7.1 Sender ID (PRA) Not Permitted Received:from mail.zoho.com
Go Daddy to Route 53 to Zoho Mail doesn't work
Hi, I'm having an issue where I cannot receive email for admin@justeulogy.com. I bought the domain from GoDaddy and the name servers point to Route 53. Route 53 has the MX Records. I tried https://mxtoolbox.com/domain/justeulogy.com/ but didn't understand the problems. I attached images of my setup on Route 53 and mxtoolbox to show my config. Thanks, Chris
Outgoing Email Blocked
I am not able to send any email. Looks like it's blocked, can you unblock it ? It's not hacked, i am not sure why t's blocked.
Kindly UnBlocked my address. Thanks a lot!
Dear Zoho Team, I tried to send an email and it gave me the message: Unable to send message Sender Address Blocked Please help me. Can someone please unblock my account so I can send email again? I'd really appreciate it. My email is sales2@multimindenterprise.com Best regards, Ralph Anthony Navia
Slow sync to mobile device
I just signed up and added a couple of my accounts, and also added a few message rules (filters) with a couple of customer folders. I also downloaded your software to my Android device. It displays the circling arrows showing that it is syncing, but it never finishes. It's been an hour and it still hasn't stopped and does not show all of my folders. Googling around, looks like there has been a number of reported issues similar to this. Is this something I should expect while using this product?
Not receive any new emails on ZOHO
Hye team, Currently im facing the issue where i didnt receive any new emails on my zoho include my test mail. Kindly help me to check. Thanks in advance. This my email ID : hr@jimart.com.my
Issues regarding email migration and mailbox size limit
Dear Zoho Team Recently my company have migrated from Gmail to Zoho, however after migration, we realized that the capacity that was moved over to Zoho seems surreal. For example, my gmail storage amounts to 12gb, however i am using 22gb right now in Zoho after migration. I am unable to sort emails based by size either, is there a better solution to this?
* Sorry! Free domains with extensions such as .tk, .cf, .ml etc., are not supported.
Hey, I own a domain 03cell.tk and the problem is that when I try to sign up for Zoho Mail it tells me "* Sorry! Free domains with extensions such as .tk, .cf, .ml etc., are not supported." Thank you
Andorid IMAP config stopped working
My IMAP configurations have suddenly stopped working on Android phone since yesterday morning. Was receiving emails, could not send. Tried removing/re-adding accounts, now I continue to get message "network unavailable, try again later" and cannot re-enable accounts on Android.
Emails disappeared from inbox
Yesterday I opened a zoho mail account and today when reviewing new messages, a number of the emails disappeared from view. They are not in the trash and I need to recover them. Can someone advise how to recover and why this might have happened?
Conversations do not work in the new Zoho Mail interface in some folders
Hello, I have a folder where I enabled the conversations view, but it doesn't work. The emails are still shown separate, although there are clearly messages with the same subject among them. This folder is used for collecting notifications from our ticket support system. Could the problem be caused by the fact that the subject has a ticket number in square brackets in the beginning? For example: [TID#2681] Unable to start software Your help will be appreciated.
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
I tried to send an email and it gave me the message: Unable to send message;Reason:554 5.1.8 Sender Address Blocked Can someone please unblock my account so I can send email again? My email is rakesh@nishashshipping.com Thanks!
Mail Fetch has also been disabled for any active POP accounts.
Hi Please unblock this acccount "paula.lima@eigui.com" Thanks.
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Message blocked, please unblock my account
Unable To Connect to Server while trying Migration
Please help.
Relaying disallowed only for some functions
Hello we setup correctly zoho mail with magento , everything is working ok. However we have a marketplace module installed that the vendors communicate with the admins. If a vendor need to send email to admin will get "Relaying disallowed " and the message will not be sent. Probably because trying to send from vendor email that is not on zoho smtp? Is there a workaround for this please? Kind Regards, Alex
IMAP access from Gmail - Error There was a problem connecting to imappro.zoho.com
Hi! I´ve already receive some email from mail Zoho account on my gmail account through POP setup and now I´d like to access it through IMAP. I´ve enabled it to my account on "User Detail" page and when I tried to set up Gmail with the "imappro.zoho.com" host and port 993, it doesnt work/apply. I got this error: Can anyone help me? Thanks.
Next Page