Can send e-mail, not receiving . . . MXToolBox is saying "Reverse DNS does not match SMTP Banner"
Hello, I thought I posted this already but I don't see it anywhere. I recently configured Zoho to be my e-mail client. But it appears I can only send e-mails, not receive them. I have sent several test e-mails and they all arrived to the correct addresses. But nothing is coming to my Inbox. I followed the instructions to configure the domain in GoDaddy and then did the check in MXToolBox. I came back with no errors but one warning: "Reverse DNS does not match SMTP Banner". Is this the
Unable to send emails : mailer-daemon@mail.zoho.com
Hi , I cant send emails. Every time i try to send something i get this info: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. switzerland@trecnutrition.com INVALID_ADDRESS, ERROR_CODE :552, ERROR_CODE :5.2.2 User mailstore exceeded quota limit (-1 free, 1259728896 used, 1258291200 quota) Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1474273891278492.48219379920204;
Restore deleted account emails
Is it possible to restore a deleted account or at least get an export of the deleted users emails?
cannot forward emails to Gmail
Hi ! Why am I unable to forward my emails to Gmail ? mm@marcelmordezki.com is an email account hosted at Zoho email, and I always get the error below. Thanks ! Antonio ---------- Forwarded message ---------- From: <mailer-daemon@mail.zoho.com> Date: 2016-09-14 11:29 GMT-03:00 Subject: Mail Forward Failure To: mm@marcelmordezki.com The following message could not be forwarded to mmordezki2015@gmail.com for mm@marcelmordezki.com Technical details of the failure: 4.7.0 [74.201.154.111 15]
Daily Mail Bounce Count Exceeds Limit [ Bounce count=20 ]
Your help please
Can't access my email for days now
I still cannot access my email, clients are writting to me, and mails are bouncing back. Is this how Zoho works, and nobody even reply? I cannot access my inbox (password does not work), "forget my email" does not work. Any thoughts? Juan Luis
Reverse DNS not
Dear people of Zoho: How can I fix this warning in our email configuration ? Test Result SMTP Banner Check Reverse DNS does not match SMTP Banner SOURCE: http://mxtoolbox.com/SuperTool.aspx?action=mx%3amarcelmordezki.com&run=toolpage# Thanks ! Antonio
Edit Zoho email setting
Dear support, Our client has just migrated their website to new web hosting server. And they have repointed their domain name to new web hosting server. However now they failed to send or receive any emails. Pls guide us on how to edit their zoho email setting to resolve this issue. Thanks.
how to delete secondary email
Hello, How do I delete Secondary Email of Administrator? I have used abc@xyz.com while Primary Administrator while setting up Zoho Mail.. And Now I have made other email abc1@xyz.com as Primary address. So previous email address abc@xyz.com is showing as Secondary Email address. I am not able to Delete that.. I want to delete that and add as "Alias" to other email address. How can I do that? Thanks,
Mail deleted, inbox empty! Need support ASAP
I am having a major issue right now. My inbox mail has been emptied at some point without me doing anything. It is not just my mail client, I am looking at the web interface, and all inbox email is gone! I don't see any possibility that I could inadvertently delete it. I checked my mail few hours earlier - everything was fine. I am checking it now - it is gone. Another issue, my trash email folder goes only 1 week in the past. Why the hell is that? I haven't emptied my trash folder, why can't I
Unable to verify domain
We tried all CNAME, TXT and HTML methods to verify our domain http://northbridgebusiness.com . But non of them worked. We have already updated all required DNS records including "MX" but we stuck at domain verification page. Please look in to this immediately. Thank You
Not able to get email
Dear Sir, We are using zoho mail in the name of shanthisystems.com one of our user kavitha@shanthi systems.com is not getting the mail from few days as because of the user as exceeded the number of invalid email id please help us on this issue 631469974
cant receive emails but can send emails?
i can send emails but cant recieve i set up all the mx correctly i verify my website done everything it told me to. hope someone can check something for me..
Mail Problem
1. Hi! Recently kinhdoanh@goldbridgevn.com have some problem, mail auto delete (i guest this because i don't find some mails from many people). Why? I'm worry about this please help me. I don't think reason is a mail storage because storage has 40% free 2. And show me how to buy additional Storage mail? Please! Thanks!
Incoming mail Problem - Outgoing working well
Dear Sir My domain Id exgratiaa.com. My Domain & Hosting server is in Godaddy.com. My Outgoing mails are working well. but incoming mail is not come. If i send a mail to ramesh@exgratiaa.com from ramesh@ebindra.com, automaticall mail's are return. kindly see this error. Mail Delivery Subsystem <mailer-daemon@googlemail.com> 5:29 PM (0 minutes ago) to me Delivery to the following recipient failed permanently: ramesh@exgratiaa.com Technical details of permanent failure: Google tried to deliver
We have many emails does not sent, for unknown reasons
Hello, We have many emails does not sent, and the status is unknow, could you verify what's the problem. Thanks,
How do you stop someone sending emails to you?
I'm always getting emails from someone that I don't wish to talk to. I figured out how to send all their emails to my spam automatically, but even then I have to clear my spam and trash to get of their mail, and I'd much rather find a way of preventing their emails from coming in all together. Does anyone know of a function to prevent these sorts of emails?
Please Release The Mail Id (kavitha@shanthisystems.com)
Dear sir, we are using the free email from zoho platform for "shanthisystems.com" from few days one of our user id has got blocked which is "kavitha@shanthisystems.com" due to the user has exceded the number of invalid emails, would request to kindly release the email id.
Returned mail I never sent
I have a few email accounts at one domain and on only one of these accounts I have been getting what appears to be returned mail. I've never sent the emails in question. They appear to be sent from a legitimate address to addresses that do not exist on my email setup. I'm not sure if this is just spoofing or if the account has been compromised. We use very secure passwords and this particular account is accessed via IMAP on three computers in the same physical location only. Here are the headers:
zoho
Easiest problem in the entire universe to solve - how do I get zoho to open showing INBOX?
incoming and outgoing disabled
Hi there, Recently one of our accounts was disabled due to extensive usage (it reached the 5gb storage limit). By the time we realized it was already locked. We deleted a few messages and managed to go down to 4.2 gb but the problem still persists. Pls let us know if there is a way to reenable the account.
Google tried to deliver your message, but it was rejected by the relay smtp.zoho.com [165.254.168.48].
Hello Mail unable to send while using gmail. Seems their is a spam or bulk mail issue and Zoho stopped forwarding. I send 5- 10 emails a day so I'm wondering if their is another issue. Thanks Greg The following message could not be forwarded to greggcappello@gmail.com for info@gregcappello.com Technical details of the failure: 4.7.0 [74.201.154.111 15] Our system has detected an unusual rate of 4.7.0 unsolicited mail originating from your IP address. To protect our
No fue posible enviar el mensaje;Motivo:554 5.1.8
Hi team, please help me!.. i need send emails but the system it does not allow send emails.
Incoming Email blocked
Please let me know the reason for blocking 'karl@karlmecklenburg.com' - there is no reason given, and we need to have this email unblocked right away.
My client doesn't receive my emails
My client doesn't receive my emails The domain name of my client is grupomok.com My domain name is optimice.com.pe in Zoho. I can receive their emails but they cannot receive my emails. This issue started on September. I don't get notifications after to email sent. My email is: macevedo@optimice.com.pe The email of my client is: cosme.soriano@grupomok.com Thank you for you support.
Reason:554 5.1.8 Sender Address Blocked please unblock it
Hello team, I am unable to send any emails please unblock I use my account for business purpose.. its hampering my busines please react asap.. Thomas
Help
why sender address blocked, how to resolve?
Problem Account was disabled
Hello my Account was Disabled I dont no why ? please reactive it email : support@takeitem.com
Can't send an email, error message: Reason:java.lang.RuntimeException: Could not generate DH keypair
I have been getting this message for the last 2 days. This email service is brutal, anyone else experience this? Reason:java.lang.RuntimeException: Could not generate DH keypair
Account in doamin are disabled.
Some of my accounts in my domain eaglegates.com are disabled. Can you enable them. I am trying to make payment but there has been some issues. I deleted some account so that the total numbers of account fit the current free plan. But the account are still disabled can you help to resolve this
Forwarding to gmail resulting in mailer daemon messages from zoho
I have zoho mail setup to forward all my incoming messages to gmail. This has worked fine until today. Now they are all arriving as mailer-daemon messages. Is this just happening to me? It seems like Gmail is not happy with Zoho's IP address for some reason and perhaps somebody is abusing this. Is this problem being investigated? ---------- Forwarded message ---------- From: <mailer-daemon@mail.zoho.com> Date: Tue, Sep 13, 2016 at 12:07 PM Subject: Mail Forward Failure To: The following message could
Mail Forward Failure
Mail is again not being forwarded from Zoho Mail to Gmail. Technical details of the failure: 4.7.0 [74.201.154.111 15] Our system has detected an unusual rate of 4.7.0 unsolicited mail originating from your IP address. To protect our 4.7.0 users from spam, mail sent from your IP address has been temporarily 4.7.0 rate limited. Please visit 4.7.0 https://support.google.com/mail/?p=UnsolicitedRateLimitError to
Mail forwarding issues
Help! Mail forwarding is not working on my account; 2nd time in the last month or so. your forums indicate that a recent upgrade is to blame and that we need to whitelist some IP addresses. I am forwarding to a hotmail account and cannot whitelist an IP. Per Microsoft, you need to at https://support.microsoft.com/en-us/getsupport?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3&locale=en-us&ccsid=636038961654217075&wa=wsignin1.0. Please let me know when this can be done. Or if there
Email sending is blocked
Hi, I get this error when sending email out from any of my @skyclaim.net email addresses. Only a few recipients seem to be able to get my emails. Please can you help me unblock my account or fix this issue. I am reliant on ZOHO for my emails. Delivery to the following recipient failed permanently: Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the relay smtp.zoho.com [165.254.168.48]. The error that the other server returned was: 554 5.1.8
Uploaded files sent on email are missing
Hi Team Zoho, Till now it has been a really nice experience using Zoho mail, but today when i checked one of the previous email, I saw the attached file was missing and only its name was displayed. Please suggest a solution for the same.
"Mail Forward Failure"
We are using Zoho to receive automated system alerts from our data center which we also have forwarded to our on-call engineers' personal addresses which rotate each week. Now we are receiving these notifications from zoho and emails are being blocked. Is there anything from ZOHO that can be done to allow these through? This never occurred with our previous email hosting provider which forwarded the exact same emails daily to the same addresses. Something with the headers of the forward and/or 74.201.154.111
Contact lists of two people merged
Hi When our company shifted to Zoho mail from Go Daddy, the iPhone contact lists of my colleague's and mine merged. So I now have all his contacts on my iPhone Contact list. And any common contact shows the name the way he has listed. This is very confusing. Initially, I was the Admin on Zoho. I then created a new Admin ID in the hope that this problem will go away. But it hasn't.
Email has been rate limited - but I have sent no group email
I have received several messages that mail from the Zoho Blog sent to webmanager@cantate.org could not be forwarded to my gmail account so. I have not sent any group emails from the "webmanager@cantate.org" account so I do not understand why gmail would complain about too many sent emails. Please advise. Thank you, Miriam Radakovich
Zoho Mail not working again
I keep getting this error: Reason:java.lang.RuntimeException: Could not generate DH keypair. I have discussed with the support department and they have blamed my email account provider. I called and discuused with my email provider and they say it is not on their end. They have to be correct as I can send and receive with several other email programs at the same time that Zoho does not work. I hope they can fix this problem as it has been ongoing for some time now. Bobby
smtp send
today i have configure our virtual office with smtp. the domain is: siprefminegocio.net the thing is, when i use gmail.com it is working, i change for smtp.zoho.com it is not working. traceroute give errors, ping is working. we use ssl=true port=465 So what we do, we need a functional SMTP Server, it is not working with you, other ones will do!
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