i cannot retrieve an email from archive folder
All the rest of the emails in the archive folder are perfectly readable EXCEPT for the one I need. It will not open, it will not move to inbox, it will not unarchive. What is going on? I need this email urgently!! what do I need to do??
Incapaz de ligar a servidor SMTP:smtpout.mail.zoho.com Razão: a autenticação falhou:554 5.1.8 Sender Address Blocked
Incapaz de ligar a servidor SMTP:smtpout.mail.zoho.com Razão: a autenticação falhou:554 5.1.8 Sender Address Blocked Thanks
warning message
I have some problems to send and recieve an e-mail, this is the message that appears... can you help me, if is possible in español: This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Fri, 15 Apr 2016 18:35:03 -0700 from contador@emesys.mx [contador@emesys.mx] ----- The following addresses had fatal errors ----- [Status: Error, Address: <loretojuarezr@prodigy.net.mx>, ResponseCode
Mail rate exceed lmit
Hello, We have created an account to user support. We sell tickets for soccer games in Brazil, and today we have received a lot of emails about this game. I can't answer the clients because I receive the error "mail rate exceed limit'. With this limit, is not possible to my company to use Zoho as we receive tons of mails per day.
my emails are not sending
I recently had my email hacked. I have changed all my passwords and no more hacking emails are being sent, but now the legitimate emails that I want to send are not leaving my outbox. When I look in "accounts" in my mac mail, it says the zoho account is offline, but I am receiving emails. What do I do? Thanks, A
Shared Contacts
Is there a way to share contacts amongst several users? There are several users that will be performing similar roles and answering similar emails. A shared contact list would be very helpful. Thanks!
Attachments won't send
Hiya, we have been trying to send attachments and keep getting mailer-daemon and responses like this:::: This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Thu, 21 Apr 2016 06:26:05 -0700 from vicki.smith@astaratraining.co.uk [vicki.smith@astaratraining.co.uk] ----- The following addresses had fatal errors ----- [Status: Error, Address: <darren.bradford@hmps.gsi.gov.uk>,
Have BIG problems recieving mail
My gmail account which forwards email to zoho is now show zoho rejecting my email. I am finding big delays in receiving password resets or never receiving email. I see zoho reporting a policy error, but that is sooo useless. How about telling me how to resolve the issue. How about informing me when I log into my mail account that there is a problem and what I need to do to fix it, instead of being BLIND to the issue. Delivery to the following recipient failed permanently: floweringmind@zoho.com
Undelivered Mail Returned to Sender
Hi, When i am emailing through my email id aditya@vheeler.com to abhinay@housejoy.in i am getting this error but when i send an email to abhinay@housjoy.in from any other email id i am able to send email. Also i am able to send emails from aditya@vheeler.com to other email ids. Please help?? his message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. Undelivered Mail Returned to Sender[abhinay@housejoy.in] Received:from
MX entry problem
Hi, i just started to use Zoho Mail and i like it very much but i have a problem. My domain is santoyolara.com and the problem is that there are a lot of email Accounts associated with that domain, almost everyone uses Outlook but they are 3 persons including myself that dont like Outlook software. If I modify the MX entries, everything Works perfect but all my other co-workers except me (i just have one user now) stop receiving their email. Is there a way in which i can use zoho mail just with a
Need help with email.
I have an email field on my Leads Page and it has an email address filled in but when I click below on the Leads page to try to send an email, it is saying I don't have an email address entered (but I do) and so it can't send anything. What am I doing wrong.
How do I retrieve my archived mails?
Dear Zoho team, I do not know how to retrieve my archived mails. Please help me. I don't find help articles related to archiving in Zoho mail. Also, I would be happy if you could also explain how to join groups in Zoho. Thank you. All the best. Have a great day. Kind regards, Prasanna Seshadri.
Sender Address Blocked
Hi, My address got blocked and I am unable to send any emails. Could you please unblock it and explain why it got blocked? Thank you, Helena
Request to Enable zoho mail app
Hi I am able to login to zoho.com, but not able to mail.zoho.com, it is saying Account is not active. Even in zoho apps page it is not showing mail app as enabled. Can any one help me on enable of mail app. Thanks & regards, momsadda.
Cannot receive email!! Help
Hello I can send emails but cannot receive them. Please help!
Cannot receive email!! Help
Hi! I just created my account and set up my DNS. However I cannot receive emails but I am able to send out. May I know what is happening? Thank you.
Can I downgrade from Paid Mail account to free account
Hello, I am in the free mail account and want to upgrade plan but I have some doubts: 1: Can I downgrade after upgrading the account 2: Email sending limit for a paid email account Please suggest me the best answers.
IP Blacklisted
Hi, can you please help me out with a problem with my outcoming emails. I´m receiving this text: " This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. rgaona@estruckline.net, ERROR_CODE :553, ERROR_CODE :5.3.0 74.201.84.163 Your message was rejected for possible spam/virus content.Please ask your email provider to visit http://emailadmin.registeredsite.com for resolution.
Block emails based on top level domain
Is there any way to block emails with a particular tld? For example anything sent from a .ru domain?
Still awaiting Zoho Response
Please see link to previous discussion: https://help.zoho.com/portal/en/community/topic/not-receiving-emails-5-4-2016#2266000007993579 The response time for this has been so slow, I need this sorted please hence me raising a NEW issue. I have sending issues (Error 421) and my client can't send to me from Outlook (Error 552) - it works for her only via webmail. My client is in my VIPs and address book. Thanks
Microsoft Web Outlook.com
Outlook.com does not connect with zoho.com pop server. If you create a outloo.com email account and then add a send and receive account to the email account options, outlook.com says there is a problem and also states "This account cannot currently receive email. Click Details for more info." on details, "We couldn't get your messages: There was a problem connecting to the other server. If you've been seeing this message for a while, consider checking your account settings or contacting your other
Translation Portuguese
Hello, how do I change the strings of Portuguese Brazil translation? Is completely wrong, many translations can not understand. For example: Wrong: Endereço de correio-e: Correct: Endereço de email: Wrong: Palavra-passe Correct: Senha Wrong: Esqueceu-se da palavra-passe? Correct: Esqueceu sua senha? And many others.
2 domains e-mail
Hello I have 2 domains, matteo-innocenti.com and tuscanywed.com the first one works fine, the second one has only mail forwarding option but there is no chance to receive mail directly to info@tuscanywed.com and send e-mail with that account. how can I solve this matter ? many thanks in advance
ERROR_CODE :553, ERROR_CODE :5.3.0 74.201.84.163
Help! I keep getting this message when trying to email my clients ERROR_CODE :553, ERROR_CODE :5.3.0 74.201.84.163 Your message was rejected for possible spam/virus content.Please ask your email provider to visit http://emailadmin.registeredsite.com for resolution. Please help me!!
I do not have an email setting tab like in the video
Hi there I am totally new to this crm thing. I am trying to merge my email contacts into the system. i watched the video on setting up email but under the settings tab there is no link for email settings like it showed in the video? I am using the free one to try it out since i am the only sales rep at this time. Please help.. Thanks
Cannot send email - 74.201.84.163 curretly blocked
Hello, can you please resolve - registeredsite.com lists 74.201.84.163 as blocked. ERROR_CODE :553, ERROR_CODE :5.3.0 74.201.84.163 Your message was rejected for possible spam/virus content.Please ask your email provider to visit http://emailadmin.registeredsite.com for resolution. Thank you. Renae
How to share de mail box with 2 users?
Hi, I'm the assistant and I need to be logged under my user, but also needed to work with inbox from my boss without having to log under his user, so he can track what is done by me, and not by him. I can't find how to set it up! Thank you
not receiving mails in inbox
Dear Zoho team, We are not receiving emails since around 3pm today. Please check and fix this. Also, if you find any emails queued up, please release them. Piyush
MX records
Hi there, it's been 24 hours since I set up the MX10 and MX20 records for my domain. They are shown in my provider's DNS settings but not at mxtoolbox.com. Therefore I can't receive mails for my domain. Did I do something wrong? Thanks for your help!
Vacation Reply Still Being Sent
Hi -- I removed my automatic vacation reply days ago, but people are still getting that message. There are no vacation replies configured for my account currently, so it seems to be stuck somewhere in the system. (I even tried creating a new vacation reply and then deleting that one, but the old one still keeps getting sent out.) Can you please de-activate that somehow? Thank you!
All my emails is blocked
All of my emails addresses are blocked... and I can´t unblock. They say: Only for paid users... help.
Zoho replies to customers twice.
Not only will it post a reply twice, there is no copy left in the sent folder. There are 2 copies in zoho that sometimes the customer doesn't even get. The copy will disappear right while I am in the conversation list?! What are the specific steps to fix this in zoho? I think this will solve my mymail client problem. If Imap is not the proper configuration, then what is? This is a critical issue and need help fast. Thank you. tom@myjaxinfo.com
EMAILS DO NOT COME IN UNLESS WE REFRESH EVERTIME
I have requested this to be fixed for some time now. Emails NEVER come in unless I restart my browser or refresh it. Apparently ZOHO system is not fetching the emails from the server anymore and hasn't for many weeks now. I have been informed by support that this will be fixed and that it may already be fixed for my account. Well....It hasn't. My emails sit on the server indefinitely if I do not refresh. Very annoying. Please somebody fix this simple task.
Apple Mail Setup
I am setting up to receive ZOHO mail on my Apple Mail client but am having problems. I have followed the instructions here: https://www.zoho.com/mail/help/apple-mac-imap.html but it didn't work. My account was offline using IMAP and would not go online. So I set it up as POP and the account is online and mail is going out, but not coming in. Below is a screenshot of my settings.
All my emails are blocked to incoming email
Help me??? What happen?? all my emails accounts are blocked to incoming email... why? When I try to enable to reciving emails they sad: Just to paid accounts?
cant recieve e mail
Good morning, I have just set up an account. however each time a message is sent to 1 user a m'mail delivery failed' message is generated. See below. Any ideas Thanks dov Delivery to the following recipient failed permanently: dov@dovnudelman.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain dovnudelman.com bysmtp.secureserver.net. [68.178.213.203]. The error that the other server returned was:
Can not view any zoho mail
When i click on a mail to view it following error comes in console and nothing happens Uncaught TypeError: Cannot read property '8104710000000013001' of undefined
WHY ARE MICROSOFT ACCOUNT SECURITY CHECK EMAILS GOING TO SPAM?????????????????
I CANNOT TAKE IT ANYMORE. PLEASE ADVISE ME HOW TO EXPORT ALL OF THE EMAILS FROM MY ZOHO ACCOUNT TO ANOTHER EMAIL SERVER SO THAT I MAY CLOSE MY ACCOUNT. I have disabled zoho's anti-spam filter repeatedly. Somehow it was re-enabled and now there are numerous new emails that I just discovered are being sent to spam. I have repeatedly marked e-mails NOT-SPAM and they are still going to spam. I cannot figure out how to AGAIN disable anti-spam. Now...I just spent HOURS waiting for my Microsoft Security
"Unable to connect to the server"
Hi, I'm trying to make a migration. Under migration > Server Details I have entered: IMAP, Server type Other, Security None and in Server name: 148.251.128.149 or srv.ithemis.gr or www.ithemis.gr. It returns "Successfully saved!" for all the above server names. By the way, when i'm trying to enter ithemis.gr it returns "Enter a valid Server Name". After that, when I' trying to add account [the account already created under ZOHO] using: Source User Name <account name>, Source Password <the password
Manager employee structure
I am manager in my firm, and I using zoho mail for my whole team ... is there any simple way to check what my team is doing ? i mean can we creat one login where i can see all camunications of my team .. Currently I am using fwd function ad asl every employee to fwd all communications to my mail .. but I guess there may be better way.
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