IMAP server offline - continuing issues
The past few days imap.zoho.com has been going offline for long periods of time. Emails are not showing up in Outlook but they are showing up on my iPhone (which is connected via Exchange, not IMAP) and Zoho's web portal. Any help would be appreciated.
When sending through zoho web client I get sent mail in my inbox on my iPhone
If send an email through the web client or the zoho app I get a copy in my inbox on my iPhone
How to add an iframe in a signature
Dear All, My company consists of 20 - 40 employees. Each month we need to change our signature because we use (under our details) an image with different exhibitions which we take part. It is quite difficult each time (and each month) to login to those 20 accounts and change this image. Is there any way (maybe a template or an iframe) in which when we change this image - iframe then to automatically change in all the employees' signature?
Cannot connect to Zoho mail via Python SMTP: Connection refused
I have a website that needs to send an email to a user when they sign up for verification. However, whenever I try to connect from smtplib using the servers that were provided, I get the connection refused exception. Here is the code I'm using: server=smtplib.SMTP('smtp.zoho.com', 587)
help! zoho mail is offline in outlook using IMAP
We have many paid accounts for fitsupply.com and discountonlinefitness.com we all use outlook. It shows offline for all of us. Sometimes it goes online then back offline again. Is there an outage with your servers ?? How soon will this be resolved?
Vacation Reply not working (again)
So the Vacation Reply function is not working yet again. I set it for the next 3 days, but when you refresh the screen it had moved the dates forward to unrelated dates in 2018. I have attached 2 screenshots and I hope someone can sort this out once and for all? Thanks.
can't receive email, but can send perfectly
Hi, I can't received email from gmail, yahoo, but can from live. What should I do?
Blocked sender address
Second Post - not sure where the original went! Can I have some help with this problem please...... Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked......
deleted email
Hi We believe an employee has been doing real nasty things within the organisation. We are collecting proofs at the moment. I would like to get all the emails he has deleted and empty the bin for up to six months without the employee noticing it. For example a zip file with all the emails, sent to me or so. Confidentiality agreemts allows us to do so and this is very serious matter. Would that be possible tecnically from zoho?
"Delete" and "Archive" buttons won't work
After reading an e-mail, if I want to delete or archive it, clicking in the respective button does nothing... am I missing something here? Sometimes the buttons work, sometimes not - everything else works (not a mouse/touchpad problem), but the "Delete" and "Archive" are VERY stubborn... Thanks for any help,
Can't send a mail? 554 5.1.8 Sender Address Blocked
I'm new user to zoho Created an account but can't send a mail what else should I do? my email address is mexus.system@zoho.com thanks in advance
Unblock mail
Hello My account has been blocked due to sending 50 emails. How can I unblock it? Best regards. Amir
Emails not getting delivered, seems like Zoho is blocked by that server
Emails returning undelivered, received the below bounce back message for the email "ERROR_CODE :554, ERROR_CODE :5.7.1 The client IP was present in the following DNSBL: dnsbl.sorbs.net Received:from [192.168.1.103] (117.201.117.209 [117.201.117.209]) by mx.zohomail.com" You can reach out to me for any further information at 9620626299. Look forward to an early resolution Regards, Pranat
your imap server wants to alert you:invalid credentials
I have configured Outlook to Zoho mail. When I try to access my mail through Outlook , I receive this message: your imap server wants to alert you:invalid credentials. It was working find till a week back but now I receive this message everytime I Access outlook. How do I sort this out? Regards Vipin
Cannot receive emails and cannot add domain key
hello, tried to add the mx records in my hosting website but i cannot receive emails. Then tried to add a domain key and could not add it as well since "DomainKeys are not enabled, as the text record validation has failed." When i send an email to my zoho account i receive the notice "The error that the other server returned was: 550-Please turn on SMTP Authentication in your mail client." What am i doing wrong? Best regards,
Cant sent mails
Hi i cant sent mails from my zoho email account every time i tried Error (Unable to send message;Reason:554 5.1.8 Sender Address Blocked) pops up Pls help
zb**** code
Hi, Am not been able to find my zb**** code. My domain subscription was expired, but upon getting it reinstated all my settings lost, i have updated the MX records, but am not able to recieve mails because my zb**** code is missing. Regards, Bulesh
Can send emails from Zoho Mail but cannot recieve
Hello, For some reason I can send emails from my Zoho Mail account but I don't receive any sent to it. I've checked the MX records, they are fine. Could anyone give me a clue as to why it may not be working? thanks.
Not able to recieve emails on my account
I have created MX records and CNAME correctly, I am able to send mails but i am not able to receive mails from other mail accounts.
Unable to verify domain purchased through Weebly
Hi, I purchased a domain through Weebly yesterday but am unable to get it verified by Zoho. I've tried the CNAME approach as Weebly won't let me add the described TXT record and I don't have access to the folder structure to do the HTML verification. Please can you help? I tried sending an email to support[at]zoho.com but got no reply so far. I've attached a screen grab with the expiry date from Weebly Many thanks Magdalena
Not receiving any emails
my domain is collab.cc All other users under this domain and sending/receiving normally. My email Santoshk@collab.cc Can send emails but is not receiving anything.. Please help
Top bar image
How can I change the left-hand image on the top bar (which shows irrespective of the tool I'm using)?
recive all email sended to any email id "*@mywebsite.com"
hi i want to recive all email sended to any id email account *@my.com for example asdasd@my.com 2312wqeqwe@my.com asd0-23kjl@my.com asdad3ewefdbnmf@my.com ...
Email still blocked after payment
zoho didn't upgrade after payment. My outgoing email was blocked and I made the payment but it is still blocked. I am wondering how long does it take for the account to get upgraded.
Cannot reset super admin password
Dear Zoho, I have a zoho business account of which I am a super admin. However for some reason I don't have any "external email address" to be used when a password reset email is requested. Hence, the current situation is that I've been trying to reset my password, but the password reset email only goes to... the email account that I cannot log into, which makes the situation quite desperate. I hope there is some way I can set things to normal again. I'll give all details I have or prove my ownership
Suspecting Virus
I just saw an email sent by myself which went into the spam folder. The email is obviously a virus. Is Zoho system infected by virus?
Unable to send message;Reason:530 5.5.1 Authentication Required
Hi, I tried to send this earlier...not sure if this will show as a duplicate... I have a domain through Wordpress. I have updated the MXs, pointed to Zoho, etc. When I try to send an email with the domain as sender (yes, I changed that too) to gmail or aol, I get the above response. What am I missing? Thank you, Kim
530 5.5.1 Authentication Required
Hello, I have a domain through Wordpress. I have set up a user account for the domain on Zoho. I can get emails from AOL and Gmail to my domain email, but I cannot send emails back. I get the above error message. I have changed my MXs and sends and other settings. I must be missing something. Suggestions? Kim
Verifying domain issue
Having trouble verifying my domain thru CNAME. I've put in the right zb code and input the alias - but it still says it's unable to verify by CNAME method :(
Blocked Mailbox
Please advise how to get my mail box unblocked Thanks
i cant get emails from new domain
i have a domain named regias.info hosted in my vps server, i think that i put spf record correctly and i can send emails to yahoo or gmail and they can get my emails but i cannot get emails to my zoho mail, (it seems that email is send ok because it doesnt bounce but i didnt get any email) could you check mkt@regias.info mail? i think there is a reason,
My pet peeves of the new mail version
Hi Everyone, I just thought i would share some of the problems that I have experienced in the new version of mail, plus a couple of things that I don't particularly like. First, love streams, folder sharing etc... Great ideas and innovation to lower the noise in our inboxes. About a week or two ago the app links (top left corner) started taking me to home pages instead of the app dashboard. I do not need the marketing info. I am a paid user and need to get to the app quickly. Now click left side
Audible alert when new email arrives
Hi Are there any plans to implement this? or there is anyway to get this working outside of Zoho. Regards Steve
Labels and Tags Not Showing On iOS App
Hello I have the iOS app, but any email I tag with a label on the desktop doesn't show on the iOS app. Is this possible?
Can't send email to hosted zoho account
I am not able to send email to my hosted address (info@thedippingden.com) from my phone. I can send an receive from within the Zoho desktop, but can not send from a gmail account. on my phone.
Spam - Our outgoing emails suddenly going in to our client's spam folders
Over the last few days we are discovering that an increasing number of emails appear to be going into our clients spam folders. This seems to be true even though we have emailed them many times before. Is there any setting or factor that we can control that may be causing this? 424
Not receiving emails
I can send mail but I'm not receiving any emails. Can you help ?
Imap not syncing between webmail and local mail client?
When I delete messages from my inbox on my local mail client they still appear in the inbox when I go to webmail?
How to report an error?
Hi everyone! Can You please tell me how can I report a problem with my email accounts? Actually two problems - one with sending emails to particular recipients (we are receiving strange kind of error messages, even though we were sending emails to them easily before few weekes). Second one is with synchronizing folders via IMAP in MS Outlook. We are receiving message that it was impossible, try again later or contact ypur admin. A was trying to use https://help.zoho.com/portal/newticket to provide
Certain Domains do not accept my e-mails
Hello, Altough I can recieve e-mail from everyone, I'm currently unable to send them anything. Everytime I try I get a "undelivered mail returned to sender". This is the list of domains that I've had trouble so far: @globo.com @ig.com.br @terra.com.br Thanks
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