Mail Server rejecting emails - Error code 552
Hi, I'm trying to using producteev as our task management system. For any other emails account it works well but for one of our mail account it couldn't get the verification and notification emails from producteev. The account is : andy.wijaya@ancalact.com I have reached producteev support regarding this issue, and he said that they got 552 error code from zoho. Below is his response: Your mail server is rejecting our emails with a 552 email error. You can find information about this error here:
Verification issue
I have done the verification process. However I am still waiting on you guys to verify my account. Please let me know if there are any problems. I used the Cname method.
Activate deleted pop mail account
Hi My mailbox stop working so I tried to delete my email. Now when I want to add the email again - it says that the email already exits. Please help Best regards Michael
Need My Account Reactivated ASAP
Hi my account is inactive, and i still do not understand why?, maybe it was hacked by someone previously, maybe i've done something wrong, something forbidden, or its just a recorrent "problem of the system",. i just don't know, what's the problem, and i need any support from you guys ASAP CHECK OUT MY PROBLEM PLEASE!!!!!!!!!!!
Email within Zoho CRM - MailMagnet ? - which edition ?
Which edition of Zoho do I need to have the features described under MailMagnet ? Will this plugin automatically associate incoming and outgoing emails to the relevant contact/account ? Will the same edition also enable syncing with Outlook or GMail ? Thanks.
Unable to register new domain SOS
Hello, I've been trying to register to Zoho Mail free application and unable to, my domain name is conuko . com and everytime i put the name on your signup website it shows me the error message "This domain is not supported or is already registered with zoho" Please reset or remove the domain as this is a brand new domain i own and would like to use your services with it. I can prove ownsership by adding any CNAME or uploading a txt file or any other method, please let me know * This Domain is not
Messages mail good, into spam folder.
Hello, why messages mail good, into spam folder. ? What are the reasons? My client says that the IP of your server is not blacklisted. Please any idea. thanks, Lorenzo
how to change primary email addess
I initially added my sailer.bryan@gmail account when I created my zoho account, but I did not realize that it would be marked as my primary account. How to I change my primary email address? Bryan Sailer
Blocked Emails
We are using Zoho email, and our website is using one of the mailboxes to send email notifications to all users. The emails are received on all the mailboxes, except for the ones for our company that are hosted with Zoho... not getting any error message from the website side, and can't find any log to trace under Zoho email. The emails are just vanished. How can i checked further? maybe Zoho has blocked the ip of the website? not sure, can you help? Thanks,
Email Address question
I went in to set up my email so people can email me but it looks like it is to our website. (instead of teamaru@zoho.com it would read teamaru@aruproductions.com) I know it said it can take up to 48 hours to verify, but it has been 5 days. I have not received a verification email from GoDaddy or anyone about this and I know I have done all the steps with zoho, any thoughts?
Forwarding to my Gmail Failing
I currently have my main account with zoho and a few sub accounts that I have confirmed accordingly with gmail. Everything seems to be set up properly and I even have tested the forwarding where occasional it is working. I have checked off forward even if spam and havent been receiving those emails as well. Any ideas?
Account is inactive"
Hi My personal account (webbilionario@zoho.com) returns "Account is inactive" when I try to log in since 3 days ago. so could someone help me with this, tell me what's happening, because i have no idea about what's going on, and please reactivate my account...
support?
Hi, i sent 2 tikets yet because have a problem with mail access but have no answer. any support here? thanks
Incorrect field interpretation in VCard import/export in ZohoMail
Hi, In trying to import V3.0 vCards in to the contacts section of Zoho Mail I've come across an error in the implementation. FN: is incorrectly interpreted as First Name, and not Full Name or common name as per RFC 2426, as such, the FN is shown in the First Name field when edited in Contacts N: is used solely for last name, so all information apart from last name is lost, again instead of complying with the RFC N:family name;given name;additional names;honorific prefix;honorific suffix Ultimately
Bounced email address
Hi, It seems that zoho mail does not send emails to the address something like john.smith@acme.com. (dot prior to @) I can send emails to that address from Gmail. Is this restriction in zoho mail?
Contacts Categories
I imported my contacts. Some have been included in the wrong category. When I try to edit the contact there seems to be no provision to edit the category. How do I go about changing a contact's category
BlueHost
I have followed each of the 3 ways described to verify ownership of my web address... TXT CNAME and HTML and still cannot get a verification. Is there a trick or setting with blue host that I am missing?
Organisation Categories
We would like to use the shared "My Organisation Contacts" list to allow all users to be able to send emails to a common list of email addresses but have two problems: 1. There does not appear to be a way of adding categories to the "My Organisation Contacts" list in the same way you would for personal contacts, meaning we are unable to split the entire list into different types of mailing list and then picking one of those mailing lists or Categories to send a bulk email to. Am I missing something
can send and receive email internally but cannot send and receive external email.
can send and receive email internally but cannot send and receive external email. how can I fix it and please let us know my account is arkxholdings.com
553 Relaying disallowed
Hello I am having an "553 Relaying disallowed" error. Is this something on your side to be fixed or am I doing something wrong. host: 'smtp.zoho.com' port: 587 email=noreply@xn--fhrerschein-plus-jzb.de Regards Can Kayacan
553 Relaying disallowed
Hello I am having an "553 Relaying disallowed" error. Is this something on your side to be fixed or am I doing something wrong. host: 'smtp.zoho.com' port: 587 email=noreply@xn--fhrerschein-plus-jzb.de With the same settings I can send e-mail from a mail client.
Can send but not receive emails
So I decided to choose Zoho for my business email, and I love it, all apart from one problem. I can send emails from my business account (alex@exosites.co.uk), but it's just refusing to receive them. I've checked over and over again and everything's set up right. Before a load of staff come on going 'Check your MX'. Please, telling me to check my MX isn't helpful because I have done so numerous times. Anyway, thanks in advance. -Alex
Outlook App on iPhone (iOS8) not accepting mail account
Hi, Has anyone had any luck using the Outlook app on iPhone? I've tried to add my Zoho account (myemail@mydomain) via the "Other Mail (IMAP)" option, but it just gives an error message to check the email address and password, both of which I know are correct. Any help would be appreciated.
Incoming email not working
Hi, My uncoming emails are not being received in my zoho mail recently. My last email was successfully received on 18-July. My DNS setting had been set to mx.zohomail.com I search on your website and found that the DNS setting is mx.zoho.com. Should I chnge my DNS setting to mx.zoho.com? Please advise. Thanks.
How can I download my mail on my phone?
Hi, I have no problem accessing my account on my computer (using thunderbird), but I can't get it to work on my phone. I tried both pop and imap, but I get a "server connection failed" message. Yahoo mail works on that phone (an old motorola "motogo"), though gmail has the same problem as zoho mail. Any ideas would be appreciated.
Go to next mail (not previous)
Hi, After I move or delete an email, I want that the next email gets opened/ selected and not the previous one. How do I do this please? I start reading my day's email from the oldest to newest. And after I have treated (moved/ deleted) that email the previous mail (older email that I have already seen) gets opened up but I want the next email (newer one) to open. How to activate this please? Awaiting your kind and earliest response,
Zoho mail account on Windows Live 2012
Hello I am trying to access my Zoho mail account using the following IMAP details on Windows Live 2012. However, all information inputs fine and the system begins to download / update files, but then suddenly stops, stating; "The connection to the server has failed" Incoming server: imap.zoho.com, Port: 993, SSL Outgoing server: smtp.zoho.com, Port: 465, SSL Can you assist, so that I can gain access to my emails via Windows Live? Thanks in advance J
Strange issue in the Subject of a mail
Dear All, As you can see from the image below sometimes in our emails without any reason it show us "Call Send SMS Call from Mobile etc". Why this happens? We did not have it neither as single text nor in our signatures. Does anyone else face the sema issue with us? Furthermore, sometimes when we forward an email Zoho automatically generates the following in the bottom of our emails
Outlook 2013 not sending emails: Annual problem for August?
Hi there I run Outlook 2013 as a mail client. It's been working fine, sending and receiving emails. But as of Yesterday, the 4th of August 2015, it has stopped sending them. It can receive them, but fails to send. Please could you investigate this issue? Regards Ed NR
can anyone PLEASE help our company with this issue ...?
Every user in our company (who uses ZOHO) is being effected by the following error message (no ZOHO users do not see it) This Connection is Untrusted You have asked Firefox to connect securely to zmail.zoho.com, but we can't confirm that your connection is secure. Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified. What Should I Do? If you usually connect to this site
not receiving incoming mails from other domains
we are not getting mails from domains other than zoho server such as gmail, yahoo, etc., madhavan
Help I cant make the email account. always We are unable to process your request now......
ve been trying to sign up for a free email account. However, everytime I try it, an error message comes saying "We are unable to process your request now. Please try again after sometime or contact support@zohoaccounts.com ". Please Help.
IPB Settings Not Working
Hi ive been trying to get my IPB site to send verification emails through Zoho but my smtp settings I cant get to work Ive tried smtp.zoho.com tls://smtp.zoho.com ports 587 465 in both with both. Email and pass I know are right But Webmaster@UnitedbyGames.com and The Ip from which we are trying to send. 192.99.1.194 Thanks in advance. Leigham
Domain Verification
I can't seem to get my domain verified from ZOHO, my domain is through 123reg and I have my webpage hosted by Wix, I have the setting set in 123reg for connecting my domain to Wix, but when i try linking ZOHO with 123reg, it can't verify, any ideas what to do. Thanks.
pop ; no mails receiving , gets error 0x80042108
Not able to use POP server; no mails are coming in while it did before; did remove a lot of the mails but still not working; error 0x80042108 I use pop with ssl Taak x@zoho.com - Ontvangen... rapporteert fout (0x80042108): Er kan geen verbinding worden gemaakt met de server voor inkomende e-mail (POP3). Als u dit bericht blijft ontvangen, neemt u contact op met de serverbeheerder of internetprovider
Sub Email Account Control
I just opened a Zoho Account with one SUPER ADMINISTRATOR account and 3 sub accounts. Will I be able to monitor the traffic (emails) from the users of the 3 sub accounts? Also will I be able to access these sub accounts once I have allocated them to each of the users? I.e If user one changes the password of his account, will I still be able to access it and send emails from it? or at least control it from the Super Administrator account. The Dashbord/Control Panel do not seem to offer this kind
unable to sent email to outlook domain
Hi, I have created an email under zoho with my company name as domain name. My other colleagues has created one with company name under Outlook. However, it seem that I have having problem to send email to outlook, it will always failed to deliver, but at the same time, I am able to received email from these emails. I received this from the <mailer-daemon@mail.zoho.com>: "This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more
unable to send email to a specific domain
Hi, I have created an account with my own company name as domain, Janice@zoho mail However, it seem like I am having problems to send out email to another domain created by outlook.
ErrorAuthentication failed:554 5.1.8 Sender Address Blocked
Hi All, i found this error while trying to send email from my account gzappavigna@arangara.com: "Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked" Can you explain me Why and to unlock it? Thanks Giovanni
Please unblock suzi.field@ssben.com.au
I've advised the user not to send emails with more than 100 recipients - could you please unblock her account ( suzi.field@ssben.com.au) ? Thanks, Patrick
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