Request to change Super Admin role
ood day Zoho Accounts Team, I would like to request your assistance regarding our Zoho Accounts administrator access. Our current Super Admin, has unfortunately forgotten her password and is unable to access her account. As a result, we are unable to
Undelivered Mail
I suspect that there are recipient's servers that blocks my emails. I receive the following email from mailer-daemon@mail.zoho.eu : A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. pantelis.sarantos@unipakhellas.gr,
Email not loading on PC
Hello, my email opens on but it doesn’t load on PC. I don’t have other issues with the email, all the configurations are ok and I face with following issue in the photo. It says “ mail.zoho.com refused to connect” I will be very thankful if anyone can
Why are bounce/error emails being sent to info@ instead of contact@?
I have my Zoho Mail and WordPress site configured so that normal website emails should go to contact@hybridbatteryservice.com. However, I keep receiving technical bounce/error emails and delivery failure notifications at info@hybridbatteryservice.com
Invalid request when trying to access Mail
When I click on the red button to access Zoho Mail at https://mail.zoho.com/zm/, I get a big yellow warning triangle with "invlid request, The input passed is invalid or the URL is invoked without valid parameters. Please check your input and try ag
Whats the average response time for ticket submitted?
I submitted a request to unblock my mail accounts. They seem to be blocked for outgoing mail, and I have been waiting for days to have this fixed with no reply. I have submitted 2 tickets and an email. My work has to completely stop. I pay for the service
Mailbox delegation “Send As” error
I believe there may be an issue with mailbox delegation. When I create a delegation from the Admin Console, it works correctly if I select Read permissions. However, if I select Send As permission for the delegated user, I immediately receive the following
how do i get mail.mydomain.com to point to zoho mail web-mail?
I have started using zohomail, and am loving it. With my previous provider, I used to go to mail.mydomain.com, and it would take me to my webmail. I am not able to find the mapping for zoho's webmail to map to it. It is difficult to go to webmail with
zoho imap connection stopped working 05/28 12pm EST
Hi, beginning Thursday, 5/28, ~12 pm est imap to siteground stopped working. When I tried to reconnect the account, connection was failing with the following message: Unable to connect SMTP server:gvam1107.siteground.biz, Port: 587. I did notice that
Service currently unavailable
The Zoho Mail Webmail is working, the Mail Admin Console is not: "Our service is temporarily unavailable, please try after sometime." How long must I wait to retry? edit: To add to this, the Webmail is not working 100% - I can open mail in the inbox,
Service currently unavailable
Service currently unavailable It is not possible to access email; the entire Zohoworkplace platform is down
E-mail down
We cannot get into our email inboxes, are you affected by a Microsoft update issue? How long do you think as to restoration?
ZOHO MAIL SERVICE NOT WORKING
Hello i've a problem my zoho mail account says a display with this text "our service is temporally unavaible"
ايميل مجانى
Can I create a free email account on Zahoo?
Sign up for email for a domain
Hi - I thought I had signed up for a domain of <domain>.com, but only see the email of @zohomail.com . How do I get the <domain.com> domain linked to my email?
Zoho Mail CC and BCC not working
Zoho Mail CC and BCC not working. I have tried multiple combinations amongst my domain aliases but emails sent as CC or BCC never arrive, not even to Spam. I have checked that the DNS is set up correctly in Cloudflare and have even received a DMARC report
Admin-Side Calendar Delegation from the Admin Console (Parity with Zoho Mail Mailbox Delegation)
Summary Zoho Mail already lets organization admins delegate a user's mailbox to another user directly from the Admin Console — no approval from the mailbox owner required (Users > select user > Mail Settings > Delegated to > + Add). Zoho Calendar has
How to renew my Domain for my account
I was curious what the process was on renewing my domain
Help me recover my account
business@heymods.mobi is an account I registered two years ago. My domain is no longer valid, and I cannot access the admin page. I also subscribed to a $12 service, but I cannot configure the domain. Please help me set xunmeng.app@gmail.com as the admin,
I cannot receive emails
I cannot receive email sent to my personal email account. I can send them but not receive them. I don't have a domain. Zoho direct email. Please help
I don't have access to my signup email.
Hi, I don't have access to my signup email. I signed up while using the Loveabe app. I don't have access to the app that I built with the email ramonsepulveda@dreamgiftsfinder.com. Please help me cancel my account with you through that email.
Email not Received
No email has been recieved except welcome email and one more email in 2025.
i cant renew my domain bfftube.cloudns.cc
i cant renew my domain bfftube.cloudns.cc because its a free subdomain from cloudns and you cant renew it its always active can some fix this becasue again there is no way to renew it becasue its free subdomain and again its always active
How Do You Manage Multiple Domains and Subdomains in Zoho Mail?
Hi everyone, We currently use Zoho Mail for our primary domain and are evaluating whether to use additional domains (such as .co.in, .us, and other TLDs) as well as mail-enabled subdomains for different business functions and regional operations. From
Free Webinar Alert! Zoho Workplace + Zoho Billing: Align Rev-ops and collaboration for greater efficiency
Hello Zoho Community! Want to make your billing process more connected and efficient? Join our upcoming webinar to see how Zoho Workplace and Zoho Billing work together to streamline your day-to-day operations. In this session, we'll show you how to manage
search and Smart Bar both missing in Mail
One of the users on my account does not have the search bar at the top right or the Smart Bar at the bottom left of the desktop Mail app. Any ideas how to get those back?
Temporarily rate limited due to IP reputation.
We have suddenly started receiving the following Mail Delivery Status Notification: Diagnostic-Code: 4.7.650 The mail server [136.143.184.12] has been temporarily rate limited due to IP reputation. For e-mail delivery information, see https://aka.ms/postmaster
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Zoho Mail - Oops! An error occured.
I cannot ready my emails on a PC or Mac, I can log in and see them on the left hand side but when clicking on them I get the message "Oops! An error occured". They work on the app on my iPhone however. I feel like this is a Zoho issue that needs looking
Painfully Slow Zoho mail
Since yesterday Zoho Mail seems to have starting functioning very slowly and having a few bugs. It's slow to open mails, slow to send, slow to change between email accounts. Sometimes clicking on a particular folder (eg Sent folder) stops working and
Problème affichage logo
Madame, Monsieur, Je vous contacte car je rencontre un problème de visibilité de mon logo lors de l'envoi d'e-mails depuis mon compte Zoho Mail associé au domaine [Insérez votre nom de domaine ici]. Bien que mon logo soit correctement configuré dans mon
Unable to create Zoho Mail account for domain (yedown.lol) from Pakistan - Need Help
Hello Zoho Support Team and Community Members, I am trying to create a Zoho Mail account for my domain https://yedown.lol but facing issues during the signup process. Issue Details: - When I try to sign up for domain-based email, I get an error: "We are
Zoho mail "Search Bar" not working!
Hi Team, I can't seem to be able to search any email. Anything I type will come out "No messages match the search criteria" an email is sitting right there in your inbox, but the search bar is acting like it doesn't exist. Please help.
Getting Notifications but unable to load email
I am getting notifications through the web browser and my phone app that i am receiving emails, but i can not open the email to view. Below is the screen shot of the console panel.
Group settings in Zoho Mail: Manage members, moderation, and spam controls for your organization's groups
When teams rely on group email addresses like team@org.com, hr@org.com, or sales@org.com, managing them without clear controls leads to unapproved senders, flooded inboxes, and no accountability over what gets delivered. Zoho Mail's Group settings in
CHange timeformat in Tasks from 12 to 24 notation. Is that possible?
Hi, I'm in the middel of the proces to possible migrate from Office365 tot ZOho. There are still some questions. One of them: How can I change the timeformat from 12 hour to 24 hour format? I can change it in my calendar settings, but it doesn't change
How to access a unified inbox for more than one zoho accounts (using paid workplace services)
Hello, we are using zoho for a few months and also suggest your services, setting them up for our clients. Several from our clients, our company as well, use more than 1 email addresses. Using the web version, we are only able to add them as accounts
Mailbox delegation - A secure way to enable collaboration
Admins often encounter scenarios where a user needs another team member to access and manage their mailbox during extended leave, role transitions, or while handling high email volumes. In such situations, ensuring business continuity without sharing
ZoHo Mail & MCP connectors
Is ZoHo working an MCP connector for mail?? I find it very useful in Gmail to have Claude summarize messages for me. Thanks Jim P.S. Sorry if this is the incorrect forum. Mods please adjust as necessary.
Migrating my Yahoo Mail to Zoho
Hi. I'm new to Zoho, having come over from the blighted Yahoo. I've signed up for the free webmail but I notice there's no web-based migration in this version. Would I be able to upgrade as an individual, in order to be able to migrate my emails from Yahoo. There's well over a decade of emails, so I'd probably appreciate the extra space too. TIA
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