The Social Wall: June 2024
Hey everyone, June went by in the blink of an eye for us. How about you? But we still managed to take some exciting updates live in Social this month, so let's have a look! Add first comment for Facebook, LinkedIn posts and YouTube videos Similar to Instagram,Costumize e-mail in zoho social
Hi, I would like to costumize the message in e-mail that is send when I invite someone to be part of my clients in one brand. My contract says that I can do it but I can't find the right option in the system. Please help me!Social Media Simplified with Zoho Social: Best practices for uploading a video
Video content is being increasingly consumed by the online community in the past few years. This surge in viewers and consumption has been because of various factors over the years: Ease of access to social media platforms and the internet Rise and growthHow to adda a video mp4 file to a social post on Facebook and LinkedIn (don't want to use youtube)? Why does not work tagging for facebook and linkedin account?
How to add a video mp4 file? Why does not work tagging for facebook and linkedin account?Option to have calendar start the week on Sunday
Hi there It would be great if there was an option for the social calendar to start on Sunday. Not a big deal but it's more consistent with North American calendar layouts. Thanks!No approvers found / changing dates
All of the sudden, our Zoho account is giving us the error message that there are "no approvers found," even though we are logged in as the main contact which is also the approver. It's also randomly changing dates of posts when we go in to approve andSocial Media Simplified with Zoho Social: A day in the life of a social media manager using Social
In the past few years, social media has had a transformative impact on how we do business. This impact hasn't just been on the societal level, but also on communication and culture. This World Social Media Day, we take a step back to see how much thisI can't upload videos in general on zoho social.
everytime i try uploading a video to zoho social, it shows 100% uploading and stays there. It doesn't load. I've uploaded one of the videos I'm trying to upload currently. see below.Social Media Simplified with Zoho Social: Customize your portal for your clients
Let's say you're a social media marketing agency, and you handle the social media accounts of multiple businesses. You take care of their publishing and scheduling needs, keep the content calendar updated, monitor the brands' mentions and other interactions,Is Design on Canva Functionality Broken?
I can access Canva and design a social post but get a perpetual spinning wheel when I click "Attach". Am I doing something wrong? Is the feature broken? Thanks!Monitoring keywords in private Facebook Groups?
Hi all - Has anyone found a way to monitor keywords in private Facebook Groups (not an admin of) using Zoho Social? I recently came across ddevi[.]com that can do exactly what I need. Would prefer to keep my business with Zoho if possible.Lagging
I am having problems with lagging of the dashboard. It's really frustrating because I am using this everyday and everyday I have to wait it loads so long. The reason I subscribed to this is to make our time faster and easier, but instead I have been scammed.Introducing advanced statistics for all your social media posts
When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effectiveLinks in Instagram
Hi there, I have been using Later for a while now but keen to come back to Zoho Social as Later doesn't offer tagging of pages on Facebook but they offer something Zoho doesn't. You can add a link to your bio which opens up your profile feed where imagesInstagram Reel resolution issue
On June 6, 2024, we scheduled a reel via Zoho Social for all our social media platforms. The reel was uploaded with the correct resolution on all platforms except Instagram, where the resolution appeared to be reduced. Can you please help us understandSocial Media Simplified with Zoho Social: Collaborate and get work going with your team
Say you work for Zylker Travels, and you've seen a nice and engaging mention about your company on Facebook that requires a response from the brand. But you're new to the team, so you're a little hesitant to respond to it immediately. You go on to takeLimit of 4 pictures/images posting on IG
I am having an issue while trying to schedule a carousel post for my ig account on zoho social. It'll only allow me to attach 4 images. 1- I can't post more than one image for a Story. 2- I did try posting through the "customize content" and still won'tMy YouTube short didn't post
Hello, I have a problem. I scheduled a video to be published at the same time on FB, IG, and YouTube Shorts, but the short wasn't published and it doesn't explain why. The duration is 45 seconds and it has the correct 9:1 size. Can you help me check?Multiple profiles on one social media platform but one brand
Hello, We would like to request that your team implement a way to add more than one social media profile for the same social media platform under the same brand. We really don't feel like it's fair that a new brand has to be set up for each new listing.The Social Wall: May 2024
Hey everyone, Let's see a quick roundup of what May looked like for us at Zoho Social. Manage and respond to your TikTok interactions from Inbox You can now manage and respond to your TikTok comments from Social's Inbox. Here, you can sort and view thehow do i add more than one google my business location?
they are connected to one account, but while connecting social channels it makes me pick one location. I have 3 and growing.Discontinuing Facebook Groups due to API deprecation
Hi everyone, Following a recent announcement made by Meta, the API for Facebook Groups will be deprecated (made obsolete) and won't be available for all third-party social media management applications. So, Facebook Groups won't be accessible in any ZohoIs it possible to post in to a LinkedIn Group via Zoho?
I can't see a way of adding a LinkedIn Group to my brands profile in the same way I can add a Facebook group. Am I missing something?? ThanksSocial Media Simplified with Zoho Social: Get creative with design
Today's social media has become all about visual storytelling. You see an image, and there's a specific story it conveys based on various factors like the color tone, filters, photographer or designer who created it, and the like. With more than millionsFacebook Not Seeing Pages
When trying to connect to my facebook business pages, it gives an error saying "Uh Oh! No Pages". I have three business pages that I am the admin of. None of them are appearing. Any ideas?Threads? Will it be added as a channel any time soon?
With Meta now officially launching their Threads platform and allowing IG accounts to port to the new channel, it would be great to see support for Threads posting as a channel alongside Twitter in Zoho Social in short order. Any sense of a timeline forScheduled post / promoting
Hi there, ive set up scheduled posts, i intend to do a paid promotion/boost my posts. Is there a way to set up the promotion prior to posts launching on social media? thanks, NikkiSocial Media Simplified with Zoho Social: Preview your Instagram grid before posting
For a platform like Instagram that relies on visual appeal, it's important that you plan your image and video content in a way that holds your audience's attention. Planning your grid ahead of time gives you the benefit of understanding how your postsSubscription Cancel
Hello Dear Team. I urge you to cancel the auto monthly subscription for my zoho social account. ThanksTwitter Blue / X Premium character limit
Hi, Does Zoho Social recognise it when you upgrade your X account to Premium and have an increased character limit? Will you also be able to write posts with italics and bold directly in Zoho Social? Thanks, FolkertIs there a Inbox like tab for Comments?
I received an email that there was a new comment on a LinkedIn post. When I login to Zoho Social I have to manually click the LinkedIn button to see the interaction and then see the post. Is there a way to see ALL comments without having to click on everySocial Media Simplified with Zoho Social: Bridge sales and social media marketing
Social media marketing has become the go-to strategy for most businesses who are trying to boost awareness of their product/service, create a brand image in the minds of their audience, increase website traffic and engagement, and generate leads. PostingInbox on the app
Hi there, I've just created my account and doanloaded the app. But I cannot find inbox on the app, can anyone help me? I need to be able to see and respond to comments and messages on my mobile.Instagram Messenger and CRM integration
Hi, We are using CRM+ and love the integration with Zoho Social. However we are very heavy on Instagram and we lack the message feature and the integration with CRM. I have been told that there is focus on Instagram, is there any way of knowing if above is on the roadmap? If so when can we accept it to be implemented? Thank you, Per TattoocynLinkedIn Token expired. Need to reconnect.
Hi, I received an email that I need to reconnect my LinkedIn Company page. When I click "Reconnect" in the email, it takes me to the Social Channels page, but there are no further options to reconnect. See screen grabs below. Can you please assist? Thanks,Social Media Simplified with Zoho Social: Address your social media engagement promptly
Owing to the widespread use of social media for businesses, customer service is also becoming really important. Customers expect quick responses to their queries online, and being available around-the-clock just helps in making their experience personalizedNot all Facebook comments show up
Just getting everything setup. I noticed that on a Facebook post, I only see one comment in Social when there are several. In Inbox I see 1 comment that I can reply to In Posts it doesn't show up at all If I click the comment in Inbox and then chooseHow to add more than 4 images in customized content?
Hi, I read a few articles about adding more than 4 images in customised content. When I was in customized content, I selected the channel (for example: instagram), then clicked on to attach images from the desktop, it would not let me select more thanPinterest not in the channel list
I try to connect to my Pinterest account but Pinterest is not in the channel list. What do I do?Insufficient permission to publish on this page.
Hi, I am an Admin for our Zoho Social account, from our company Marketing department. I am having an unusual issue posting our content on LinkedIn. I have been able to post without issue throughout the year, but today I have received this notificationNext Page
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The Social Wall: June 2024
Hey everyone, June went by in the blink of an eye for us. How about you? But we still managed to take some exciting updates live in Social this month, so let's have a look! Add first comment for Facebook, LinkedIn posts and YouTube videos Similar to Instagram,Introducing advanced statistics for all your social media posts
When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effectiveThe Social Wall: May 2024
Hey everyone, Let's see a quick roundup of what May looked like for us at Zoho Social. Manage and respond to your TikTok interactions from Inbox You can now manage and respond to your TikTok comments from Social's Inbox. Here, you can sort and view theDiscontinuing Facebook Groups due to API deprecation
Hi everyone, Following a recent announcement made by Meta, the API for Facebook Groups will be deprecated (made obsolete) and won't be available for all third-party social media management applications. So, Facebook Groups won't be accessible in any ZohoThe Social Wall: April 2024
Hi everyone, We hope you all had an eventful month. We're back to tell you everything that happened with us during April. Some product updates that went live are: Publish Stories to Facebook You can now directly publish a Story to Facebook from the Zoho
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Lagging
I am having problems with lagging of the dashboard. It's really frustrating because I am using this everyday and everyday I have to wait it loads so long. The reason I subscribed to this is to make our time faster and easier, but instead I have been scammed.Instagram Reel resolution issue
On June 6, 2024, we scheduled a reel via Zoho Social for all our social media platforms. The reel was uploaded with the correct resolution on all platforms except Instagram, where the resolution appeared to be reduced. Can you please help us understandLimit of 4 pictures/images posting on IG
I am having an issue while trying to schedule a carousel post for my ig account on zoho social. It'll only allow me to attach 4 images. 1- I can't post more than one image for a Story. 2- I did try posting through the "customize content" and still won'tHow to adda a video mp4 file to a social post on Facebook and LinkedIn (don't want to use youtube)? Why does not work tagging for facebook and linkedin account?
How to add a video mp4 file? Why does not work tagging for facebook and linkedin account?Costumize e-mail in zoho social
Hi, I would like to costumize the message in e-mail that is send when I invite someone to be part of my clients in one brand. My contract says that I can do it but I can't find the right option in the system. Please help me!
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The Social Wall: June 2024
Hey everyone, June went by in the blink of an eye for us. How about you? But we still managed to take some exciting updates live in Social this month, so let's have a look! Add first comment for Facebook, LinkedIn posts and YouTube videos Similar to Instagram,Introducing advanced statistics for all your social media posts
When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effectiveThe Social Wall: May 2024
Hey everyone, Let's see a quick roundup of what May looked like for us at Zoho Social. Manage and respond to your TikTok interactions from Inbox You can now manage and respond to your TikTok comments from Social's Inbox. Here, you can sort and view theThe Social Wall: April 2024
Hi everyone, We hope you all had an eventful month. We're back to tell you everything that happened with us during April. Some product updates that went live are: Publish Stories to Facebook You can now directly publish a Story to Facebook from the ZohoIntroducing Inbox in Zoho Social
Hey everyone, We are excited to introduce the Inbox in Zoho Social to help manage all social media interactions from Facebook, Instagram, X (formerly Twitter), Google Business Profile and YouTube for your brand in one place. You can track and assign them
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