Frequently Asked Questions
How to rate the app on the App Store?
To rate the app 1. Open the Bigin app on your iPad. 2. Tap on Settings at the bottom right of the screen. 3. Switch to the Help & Support tab that is adjacent the title Settings. 4. Tap on "Love the app? Rate us!". 5. Select the number of stars you'd ...How to find out what's new for the iPad app?
To find what's new 1. Open the Bigin app on your iPad. 2. Tap on Settings at the bottom right of the screen. 3. Switch to the Help & Support tab that is adjacent the title Settings. 4. Tap on "What's New". Info: A page will open, featuring a helpful ...How to access the Help Guide via the iPad app?
To find the help guide 1. Open the Bigin app on your iPad. 2. Tap on Settings at the bottom right of the screen. 3. Switch to the Help & Support tab that is adjacent the title "Settings". 4. Tap on "Help Guide". The help guide offers a wide range of ...How to submit feedback?
To submit feedback 1. Open the Bigin app on your iPad. 2. Tap on Settings at the bottom right of the screen. 3. Switch to the Help & Support tab that is adjacent the title Settings. 4. Tap on "Submit Feedback". 5. Enter your feedback in the text box. ...How to find Help & Support?
To find help & support 1. Open the Bigin app on your iPad. 2. Tap on Settings at the bottom right of the screen. 3. Switch to the Help & Support tab that is adjacent the title "Settings". A screen will open containing useful resources to help you ...How do I enable/disable sending crash reports?
To send reports 1. Open the Bigin app on your iPad. 2. Tap on Settings at the bottom right of the screen. Under "Manage Privacy", you can find the title "Privacy & Security". 3. Tap on Privacy & Security > Crash Reports. 4. Tap the toggle switch to ...How to enable/disable sending diagnostics and usage statistics?
To send information 1. Open the Bigin app on your iPad. 2. Tap on Settings at the bottom right of the screen. Under "Manage Privacy", you can find the title "Privacy & Security". 3. Tap on Privacy & Security > Send Diagnostics and Usage Statistics. ...How to enable/disable photo moderation?
Photo moderation refers to the process of automatically scanning photos uploaded to detect and remove any potentially inappropriate or sensitive content, such as nudity or violence. Learn more To enable photo moderation 1. Open the Bigin app on your ...How to disable activity sharing with Siri?
To disable activity sharing 1. Open the Bigin app on your iPad. 2. Tap on Settings at the bottom right of the screen. Under "Manage Privacy", you can find the title "Privacy & Security". 3. Tap on Privacy & Security > Share Activities with Siri. 4. ...How to enable activity sharing with Siri?
To enable activity sharing 1. Open the Bigin app on your iPad. 2. Tap on Settings at the bottom right of the screen. Under "Manage Privacy", you can find the title "Privacy & Security". 3. Tap on Privacy & Security > Share Activities with Siri. 4. ...How to change your passcode lock?
Note: If the initial steps to set a passcode lock are incomplete, you will not be able to change your passcode lock. To change your passcode lock 1. Open the Bigin app on your iPad. 2. Tap on Settings at the bottom right of the screen. Under "Manage ...How to disable a passcode lock?
To disable a passcode lock 1. Open the Bigin app on your iPad. 2. Tap on Settings at the bottom right of the screen. Under "Manage Privacy", you can find the title "Privacy & Security". 3. Tap on Privacy & Security > Passcode Lock. 4. Enter the ...How to set a passcode lock?
To set a passcode lock 1. Open the Bigin app on your iPad. 2. Tap on Settings at the bottom right of the screen. Under "Manage Privacy", you can find the title "Privacy & Security". 3. Tap on Privacy & Security > Passcode Lock. 4. Select "Turn ...How to enable call logging through the app?
To enable call logging 1. Open the Bigin app on your iPad. 2. Tap on Settings at the bottom right of the screen. Under "General", you can find the title "Log Outgoing Calls". 3. Enable call logging by tapping the toggle switch . Once you have enabled ...How to configure quick actions for the home screen app icon?
To configure quick actions 1. Open the Bigin app on your iPad. 2. Tap on Settings at the bottom right of the screen. Under "General", you can find the title "Home Screen Quick Actions". 3. Tap on "Home Screen Quick Actions". 4. Use the Add and Remove ...How to select an alert tone for notifications of different Organizations?
To select an alert tone 1. Open the Bigin app on your iPad. 2. Tap on Settings at the bottom right of the screen. Under "General", you can find the title "Notifications". 3. Tap on Notifications > Sound. 4. In the screen that opens, tap on the Alert ...How to select an alert tone for notifications from Reminders and Feeds?
To select an alert tone 1. Open the Bigin app on your iPad. 2. Tap on Settings at the bottom right of the screen. Under "General", you can find the title "Notifications". 3. Tap on Notifications > Sound. 4. In the screen that opens, tap on the Alert ...How to select an alert tone for notifications from the app?
To select an alert tone 1. Open the Bigin app on your iPad. 2. Tap on Settings at the bottom right of the screen. Under "General", you can find the title "Notifications". 3. Tap on Notifications > Sound. 4. In the screen that opens, tap on the Alert ...How to configure notification actions?
To configure notification actions 1. Open the Bigin app on your iPad. 2. Tap on Settings at the bottom right of the screen. Under "General", you can find the title "Notifications". 3. Tap on Notifications > Notification Action. 4. In the screen that ...How to customize notifications for different modules?
To customize notifications 1. Open the Bigin app on your iPad. 2. Tap on Settings at the bottom right of the screen. Under "General", you can find the title "Notifications". 3. Tap on Notifications > Preview. 4. In the screen that opens, tap on ...How to enable notifications?
To enable notifications 1. Open the Bigin app on your iPad. 2. Tap on Settings at the bottom right of the screen. Under "General", you can find the title "Notifications". 3. Tap on "Notifications". 4. Enable notifications by tapping the toggle switch ...How to select an app icon theme?
To change the theme 1. Open the Bigin app on your iPad. 2. Tap on Settings at the bottom right of the screen. Under "General", you can find the title "Appearance". 3. Tap on "Appearance". 4. Select the app icon theme from the available options under ...How to select the auto theme?
To change the theme 1. Open the Bigin app on your iPad. 2. Tap on Settings at the bottom right of the screen. Under "General", you can find the title "Appearance". 3. Tap on "Appearance". 4. Select the auto theme from the three options available ...How to select the light theme?
To change the theme 1. Open the Bigin app on your iPad. 2. Tap on Settings at the bottom right of the screen. Under "General", you can find the title "Appearance". 3. Tap on "Appearance". 4. Select the light theme from the three options available ...How to select the dark theme for the app?
To change the theme 1. Open the Bigin app on your iPad. 2. Tap on Settings at the bottom right of the screen. Under "General", you can find the title "Appearance". 3. Tap on "Appearance". 4. Select the dark theme from the three options available ...How to change the organization?
To change the organization 1. Open the Bigin app on your iPad. 2. Tap on Settings at the bottom right of the screen. Under "My Organization", you can find the title of the current organization. 3. Tap on the title. 4. In the screen that opens, find ...How to find the settings module?
To find the module 1. Open the Bigin app on your iPad. 2. Tap on Settings at the bottom right of the screen. Everything from your subscription plan information to app appearance preferences and privacy & security settings can be found within the ...How to view product records?
To view a product record 1. Open the Bigin app on your iPad. 2. Navigate to the Products module. You can find all your product records listed here. Note: To display specific product records, tap the List View Dropdownat the top left of the screen and ...How to delete a product record?
To delete a record 1. Open the Bigin app on your iPad. 2. Navigate to the Products module. 3. Select the desired product record. 4. Tap the More icon at the top right of the screen. 5. Select Delete. 6. Choose "Delete" in the confirmation prompt to ...How to manage tags in the Products module?
To see the existing list of tags 1. Open the Bigin app on your iPad. 2. Navigate to the Products module. 3. Select the desired product record. 4. Tap the More icon at the top right of the screen. 5. Select the Manage Tags option. Alternatively, 1. ...How to add files to a product record?
Method - 1 To add files to a record 1. Open the Bigin app on your iPad. 2. Navigate to the Products module. 3. Select the desired product record. 4. Switch to the Files tab. 5. Select the Upload Files option. You may choose the desired attachment ...How to assign a product record to a pipeline?
To assign a product record 1. Open the Bigin app on your iPad. 2. Navigate to the Products module. 3. Select the desired product record. 4. Tap the Add icon at the top right of the screen. 5. Select Pipelines . 6. Choose the pipeline with which you ...How to edit a product record?
To edit a product record 1. Open the Bigin app on your iPad. 2. Navigate to the Products module. 3. Tap on the product record you want to edit. 4. In the Info screen that opens, select the Edit icon at the top right of the screen. After making any ...How to add a product record?
To add a product 1. Open the Bigin app on your iPad. 2. Navigate to the Products module. 3. Tap the Add icon at the top left of the screen. A form for adding a product will open, featuring the fields configured on the web application. 4. Enter the ...How to search through the Products module?
To search for product records 1. Open the Bigin app on your iPad. 2. Navigate to the Products module. 3. Tap the Search icon at the top left of the screen. 4. Enter the name of the product record or a few initials and let Bigin fetch the record for ...How to sort product records?
To sort your records 1. Open the Bigin app on your iPad. 2. Navigate to the Products module. 3. Tap on the Sort icon at the top right of the screen. 4. Select a criteria from the list. 5. Select the order in which you want to sort the records – ...How to change views in the Products module?
To change the view 1. Open the Bigin app on your iPad. 2. Navigate to the Products module. 3. Tap the List View Dropdownat the top left of the screen. 4. Select a criteria. The view will be altered so that it is consistent with the criteria that you ...How to edit a call record?
To edit a call record 1. Open the Bigin app on your iPad. 2. Navigate to the Activities module. 3. Switch to the Calls tab. 4. Select the desired call record. 5. In the Info screen that opens, select the Edit icon at the top right of the screen. ...How to search through the Calls module?
To search for call records 1. Open the Bigin app on your iPad. 2. Navigate to the Activities module. 3. Switch to the Calls tab. 4. Tap the Search icon at the top left of the screen. 5. Enter the name of the call record or a few initials and let ...How to delete a call record?
To delete a record 1. Open the Bigin app on your iPad. 2. Navigate to the Activities module. 3. Swtich to the Calls tab. 4. Select the desired call record. 5. Tap the More icon at the top right of the screen. 6. Select Delete. 7. Choose "Delete" in ...Next page
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