Does Zoho Campaigns track email replies?

Yes. In Zoho Campaigns, you can track email replies. By enabling reply tracking during campaign creation, you can monitor replies, and they’ll be displayed in your campaign reports.

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Related Articles
Does Zoho Campaigns track opens in plain text campaigns?
No, we do not track opens in plain text campaigns.
Do we track auto-replies?
In Zoho Campaigns, auto-replies, such as out-of-oﬃce messages or bounce notifications, are typically not tracked in the platform’s standard reporting features. These automated responses are handled by the recipient's email server.
How can I improve my email deliverability?
For better email deliverability, follow best practices such as verifying your domain, using proper authentication (SPF/DKIM/DMARC), cleaning your email list regularly, and avoiding spammy language. For more information, you can refer to Zoho ...
Reply Tracking
As a marketer, many of your contacts reply to the email campaigns that they receive from you. Using Reply Tracking feature, you can keep a record of replies received for your campaigns. You can either set a custom email address as the reply-to ...
Why are my replies not tracked for the selected email campaign?
Replies can be tracked only for those email campaigns where reply tracking is enabled.