Message Headers - Online Help | Zoho Campaigns

Message Headers

Understanding message headers

Message headers give away some important details like:
  1. Source of an email (From address)
  2. IP address/Server from which the email was sent
  3. Detailed footprint path through which the email was transmitted
  4. Message content
It is unique for each and every mail message and can be used to verify the credibility of the sender using the details it provides. In this section, you’ll learn on how to locate the header information for different email clients.

Web service providers

GMX mail

  1. Login to your GMX mail account.
  2. Open the message from your mailbox.
  3. Click on the more information icon given at top right corner of the email.
  4. The message details appear in Extended Header Information pop-up box.

Mail.com

  1. Login to your Mail.com account.
  2. Open the email from your mailbox.
  3. Click on the more information icon given at top right corner of the email.
  4. The message details appear in Extended Header Information pop-up box.

Yandex Mail

  1. Login to your Yandex Mail account.
  2. Open the email from your mailbox.
  3. Click on the more at the top right corner of your message pane.
  4. Select Message Headers option from the drop-down that appears.

Mail.ru

  1. Login to your Mail.ru account.
  2. Open the email from your mailbox.
  3. Click on more icon given at top right corner of the message pane.
  4. Select View Headers option from the drop-down that appears.

Inbox.lv

  1. Login to your Inbox.lv account.
  2. Open the email from your mailbox.
  3. Click on the more at the top right corner of your message pane.
  4. Select Message Source option from the drop-down that appears.

Rediffmail

  1. Login to your Rediffmail account.
  2. Open the email from your mailbox.
  3. Click on See Details link that appears on right of To address.


Gmail

  1. Login to your Gmail account.
  2. Open the email from your mailbox.
  3. Click on More button at the top right corner of the message pane.
  4. Select Show Original option from the drop-down that appears.

Yahoo! Mail

  1. Login to your Yahoo! Mail account.
  2. Open the email from your mailbox.
  3. Click on the more at the top right corner of your message pane.
  4. Select View Raw Message option from the drop-down that appears.

Zoho Mail

       1. Log in to Zoho Mail account.
       2. Open the email, for which you want to get the headers.
       3. Click More Actions drop-down on right corner of the email.

       4. Choose Show Original option.
       5. The header details will open in a new window.
It contains a parameter called Message ID, which is unique to each email. Message ID is important, when you contact our support team.

       6. To download the header info as a .txt file, click Download Full Content option.
       7. To copy the header info, choose Copy to clipboard option.
       8. To view detailed HTML source of the email, click Show Full Content option.

Microsoft 365 (Outlook on the Web/Hotmail/MSN)

  1. Login to your Microsoft 365 account.
  2. Click Outlook from the left panel to view your emails.
  3. Select the email for which you want to view the header.
  4. Click the More Actions (...) on the top left of your email.

  5. Select View and click View message details to view the message header.

AOL

  1. Login to your AOL Mail account.
  2. Open the email from your mailbox.
  3. Click on the more drop down in your message pane.
  4. Select View Message Source option from the drop-down that appears.

Telekom (t-online.de)

  1. Login to your Telekom (t-online.de)Mail account.
  2. Open the email for which you need to see the message header.
  3. Press the Alt Key and simultaneously click the left mouse button anywhere in your email window.
  4. Select Message Headers option from the drop-down that appears.
  5. The extended email header appears as a pop-up box.

BellSouth/AT&T Webmail

  1. Login to your AT&T email account.
  2. Open the email from your mailbox.
  3. Click on the more at the top right corner of your message pane.
  4. Select View Raw Message option from the drop-down that appears.


India.com

  1. Login to your India.com account.
  2. Open the email from your mailbox.
  3. Click on the details that appear on the right of  From  address.
  4. A separate details pop up box appears. Click on Show all details option which appears at the bottom of the pop-up box.



Desktop Email Clients

  1. Apple Mail
  2. Outlook 2019
  3. Outlook 2016
  4. Outlook 2010
  5. Outlook 2007

Apple Mail

  1. Open AppleMail.
  2. Double-click to open the email message.
  3. Choose View at the top menu and select Customize Toolbars.
  4. Drag the All Headers or Long Headers icon into your toolbar and save changes.
  5. Now, you can click on All Headers or Long Headers to the top of the toolbar.

Outlook 365

  1. Open Outlook 365.
  2. Select the email message for which you'd like to view the header.
  3. Click the More Actions (...) on the top left of your email.

  4. Select View and click View message details to view the message header.

Outlook 2016

      1. Open Outlook 2016.
      2. Select the email message for which you'd like to view the header.
      3. In the Move section, click on Actions >> Other Actions >> Message Header.
      4. The window that appears contains the header.




Outlook 2010
  1. Open Outlook 2010.
  2. Select the email message for which you'd like to view the headers.
  3. Click on File >> Properties.
  4. The new window contains the headers.

Outlook 2007

  1. Open Outlook2007.
  2. Open the email message.
  3. Under the Message tab, in the Options group, click on the Dialog Box Launcher icon.
  4. In the Message Options dialog box, the headers appear in the Internet headers box.


    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION





                          Quick Links Workflow Automation Data Collection
                          Web Forms Enterprise Begin Data Collection
                          Interactive Forms Workplace Data Collection App
                          CRM Forms Customer Service Accessible Forms
                          Digital Forms Marketing Forms for Small Business
                          HTML Forms Education Forms for Enterprise
                          Contact Forms E-commerce Forms for any business
                          Lead Generation Forms Healthcare Forms for Startups
                          Wordpress Forms Customer onboarding Order Forms for Small Business
                          No Code Forms Construction RSVP tool for holidays
                          Free Forms Travel
                          Prefill Forms Non-Profit

                          Intake Forms Legal
                          Mobile App
                          Form Designer HR
                          Mobile Forms
                          Card Forms Food Offline Forms
                          Assign Forms Photography
                          Mobile Forms Features
                          Translate Forms Real Estate Kiosk in Mobile Forms
                          Electronic Forms

                          Notification Emails for Forms Alternatives Security & Compliance
                          Holiday Forms Google Forms alternative  GDPR
                          Form to PDF Jotform alternative HIPAA Forms
                          Email Forms
                          Encrypted Forms
                          Embeddable Forms
                          Secure Forms
                          Drag and Drop form builder
                          WCAG


                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • What are message headers?

                                                                                                                Message headers are the log details of an email. They provide the following information: Email source ("From" address) IP address/server from which the email was sent Detailed footprint of the email Message content
                                                                                                              • How can I get an email's message header?

                                                                                                                The process varies with different email clients. Most email clients allow you to view message headers by clicking the "more" icon or using an option that appears on opening a specific email.  Click here to learn more about extracting the message ...
                                                                                                              • What is the significance of message headers?

                                                                                                                Message headers are unique for every email. Their details can be used to verify the sender's credibility. Message headers will be helpful in identifying and analyzing problems related to email delivery.
                                                                                                              • Litmus email clients and devices

                                                                                                                The following is the list of clients and devices on which you can test how your email looks.  Installable clients Outlook 2007 Outlook 2010 Outlook 2013 Outlook 2016 Thunderbird 60 Outlook 2013 120 DPI Outlook Office 365 Windows 10 Mail Outlook 2019 ...
                                                                                                              • Create an email campaign

                                                                                                                Email marketing is considered the simple and most effective method to reach out to your leads and contacts. The best part is that the return on investment (ROI) is much higher than other marketing channels making it the most affordable way of ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources