Mobile Edition
How to delete the Zoho Campaigns account in an iOS device?
You can delete your Zoho Campaigns account in iOS devices by following these steps, Open Settings in Zoho Campaigns app. Scroll down and select Delete Account. Click Proceed. Click Next. Choose a reason and add feedback. Click Agree to delete account ...
Can I add widgets on my device for app-related activities?
Yes, you can see the available widgets in your Zoho Campaigns applications iOS application Navigate to Settings and then Widgets. Add widgets from the home screen of your device. Android application Open the Campaigns application. Tap the Settings ...
Can I add shortcuts on my device for app-related activities?
Yes, you can add Siri shortcuts in your iOS Zoho Campaigns iOS application by navigating to Settings and then App Icons. You can set and customize Siri shortcuts for a range of actions in this section. Set Siri shortcuts by setting the key ...
Can I change the appearance of the app icon?
Yes, you can customize the appearance of Zoho Campaigns iOS application by navigating to Settings and then App icons and choosing the option you prefer for the icon. Note: This is not supported in the Zoho Campaigns Android application.
Can I customize the appearance of the Campaigns application?
Yes, you can customize the appearance of the Zoho Campaigns application by navigating to Settings and then Card size, where you can choose the appearance you prefer from the following options: Compact Cozy Comfortable
What is demo mode?
You can use this option to explore the features and functionality available in this application. You can get a head start on exploring the app in this mode. Once you're done exploring, click Exit Demo to return to your account.
What are the different stages in sending a campaign?
Can I edit a campaign which I created on the desktop (website) version of Zoho Campaigns?
You cannot edit or change the template of campaigns created on the web version. You can only edit or modify other details like sender, recipients and so on. However, the reverse is possible, you can edit a campaign created in the mobile application ...
What is the difference between signing out and resetting the app?
Signing out just means you sign out of your account on the app, while resetting means all the data will be reloaded to the local database.
Will data of my Zoho Campaigns' account be retained on the device when I sign out of the app?
Data and records (details of campaigns and mailing lists) fetched from server will be removed from the device when the user signs out or resets the app.
What are the character limit and restricted special characters for a campaign?
Field Restricted special characters Character limit Name ` ~ # ^ * [ ] { } \ " ; & < > % 150 Subject ; \ 200 Pre header ` ; ^ \\ < > " 200 Sender name ` ~ ! # ^ * [ ] { } \ " ; $ % < > + = ? 150
How do I upgrade my subscription?
To upgrade your subscription in mobile edition, you will first need to cancel your auto-renewable subscription in the Play Store or App Store and then contact Zoho Payments for the license upgrade. Note: To upgrade your subscription in the desktop ...
How do I cancel my subscription?
To cancel your subscription, go to the Play Store or App Store where you initially made the payment for your license and cancel the subscription. You cannot cancel your subscription directly in the mobile app. Note: You must cancel the subscription ...
Is it possible to make in-app purchases in the Zoho Campaigns app?
The in-app purchase option is available in the Settings section of your app. When new users sign up, they will be added to a Forever FREE plan of Campaigns. Users can choose from different subscriber-based plans. After choosing a suitable plan, you ...
How does Zoho Campaigns ensure GDPR compliance for its mobile app?
To comply with GDPR, only the campaigns and the mailing list details will be fetched from the server and saved in the local database. This information can be accessed even while working offline and will be cleared once the user signs out from the ...
Can I clone my email campaigns?
Yes, you can clone both regular and A/B campaigns. However, when you clone a campaign, only the name and subject can be edited. Learn how to clone an email campaign in Zoho Campaigns Learn how to clone an A/B Test campaign in Zoho Campaigns
Is there a limit on the number of contacts that can be added to a mailing list at a time?
Yes, a maximum of 20 contacts can be added to a new mailing list at once while adding manually. However, you can import any number of contacts within your subscription plan.
Can I reschedule the campaigns that are scheduled to be sent based on the recipient's time zone?
No, you cannot reschedule campaigns that are scheduled to be sent based on the recipient's time zone. You can only reschedule campaigns that are scheduled based on the sender's time zone.
Who will review the campaigns that I have sent for review?
A moderator reviews the subject, content, image, and recipient list of the campaign to check for anything that may get your email flagged as spam.
Which version of Android is compatible with the app?
Devices with Android version 6.0 and above will support the Zoho Campaigns app.
Which version of iOS are compatible with the app?
Devices with iOS 13.0 and above will support the Zoho Campaigns app.
Can I share the reports via the Zoho Campaigns app?
You can share a summary of your campaign reports by via email using the Zoho Campaigns app.

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