Older Subscription Plans
What if I do not want to auto upgrade my plan?
Before we auto-upgrade to complete a manual import of contacts, we will inform you the current state and let you choose if you want to auto-upgrade and proceed or if you want to skip the auto upgrade. You can choose to skip the auto upgrade. If ...
What is auto-billing?
When you try to import, sync, or add contacts more than the current subscription plan limit, we will move you to the next plan based on the contact count in the file. This change will be reflected in the next billing cycle. Note: This is not ...
What happens when I reach the contact limit in my current plan?
If you're importing your contacts when you reach your contact limit, we will auto upgrade your pricing plan to the next plan based on the number of contacts you're trying to import at that time. The charges will be added up to your next billing ...
How do I switch from an email-based plan to 'pay-as-you-go?
Switch to pay-as-you-go plan to choose your email credits as per your requirement. Pay-as-you-go allows unlimited contacts. Log into Zoho Campaigns. From the Navigation toolbar, click Settings. Select Subscription under General. You will see your ...
How do I switch from a subscriber-based plan to 'pay-as-you-go'?
Switch to pay-as-you-go plan to choose your email credits as per your requirement. Pay-as-you-go allows unlimited contacts. Log into Zoho Campaigns. From the Navigation toolbar, click Settings. Select Subscription under General. You will see your ...
How do I switch from a subscriber-based plan to an email-based plan?
Switch to email-based plan to purchase a certain number of emails you can send. You can have half as many contacts as the number of emails you purchase. All features are available, except for autoresponders and the send email option in workflows. Log ...
How can I get my payment invoice?
You will get your payment invoice via email the instant you have completed the payment. It will be sent to the email address associated with your account. You can download the invoice using this link.
What is the difference between the pay-as-you-go plan and the email-based plan?
Before choosing a plan for your organization, you need to know the difference between the plans. Difference between pay-as-you-go plan and the email-based plan are, The pay-as-you-go plan allows unlimited contacts, while the email-based plan only ...
How do I update my credit card details?
Purchasing or subscribing to a plan is a one-step process with our payments team if your credit card details are saved. Follow these steps to edit your credit card details on the Payments store. Click this link Click Payment Method under Your Store ...
How do I switch from 'Pay as you go' to a Subscription plan?
Click Settings and select Subscription. You will be redirected to Zoho's payments page. From here, you can view the available credits in your current plan. Find below the option to switch to Subscription. Click Upgrade now Choose the plan you want.
How do I cancel my subscription?
Log into Zoho Campaigns. From the Navigation toolbar, click Settings. Select Subscription under General. You will see your current plan. Click the Cancel my subscription link at the bottom of the page. Click the Change plan option. Click on ...
How do I upgrade my edition?
Log in to Zoho Campaigns. Click Settings, then select Subscription. You will be redirected to Zoho's payments page. From here, you can easily view all the products you have purchased from Zoho, and manage them on a single platform. Select a model you ...

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