10 DLC
10DLC mandatory to send SMS campaigns to Canada recipients?
No, it is not mandatory to have a 10DLC registration to send SMS campaigns to your recipients in Canada. However, you'll need it if you want to send SMS to recipients in the USA.
What happens when I submit my brand and 1DLC campaign data for registration?
After submission, we will pass this data to The Campaign Registry (TCR) for verification of your data. TCR is the reputation authority for business messaging on 10DLC and they verify all the A2P 10 DLC registration submissions and provides approval. ...
What are the steps that I need to take after brand and 10DLC campaign verification?
You need to associate your verified 10DLC campaign with a long code. This means that the SMS messages you send with the associated long codes are 10DLC-verified and they will have improved deliverability and throughput rate.
What will happen if you do not have sufficient credits in your account for the 10DLC campaign monthly fee?
We will send you two warning emails and inform you to update the SMS credits to pay for the 10 DLC Campaign. If you don't add sufficient number of credits before the date of payment, your 10 DLC Campaign will be de-registered from our end. You'll ...
What is the price to do the 10DLC registration with Zoho Campaigns?
You will pay for 10DLC registration in the form of SMS credits. Zoho Campaigns supports three types of legal entities for a brand: private, non-profit, and government, and it costs 1664 SMS credits (or 4 dollars) for brand registration. 10DLC ...
How should I deregister 10DLC campaign?
If you want to deregister a 10DLC campaign, then you need to contact support@zohocampaigns.com. It might take few days for a 10DLC campaign to be de-registered, so contact support a few days prior to the subscription payment period.
What happens if my brand request is rejected?
The reason for a brand not being verified is mostly because of an error in the information provided. If your brand is not verified, review all of the brand information for any typos, EIN that was entered incorrectly and other mistakes. If you are not ...
What happens if my 10DLC campaign request is rejected?
Please follow all best practices and be careful when you are requesting for a 10 DLC Campaign. If your 10 DLC Campaign is not approved within a week or it gets rejected, please reach out to support@zohocampaigns.com. Our team will help you resolve ...
What are some best practices while creating a 10DLC campaign?
It is better to be careful while submitting a 10DLC campaign to get it approved without any hassles. Some of the best practices for a 10DLC campaign are: Maintain consistency between sample message and actual messages you would be sending. If there ...
How long does it take for my brand and 10DLC campaign registration to be approved?
Brand registration takes 7 days, and 10DLC campaign verification takes 14 days. If your 10DLC campaign is not verified within this time period, please contact support@zohocampaigns.com.
How many use cases do I need to register?
This depends on your brand or company's requirements. Some companies may only need to register one campaign use case, and some may need more than one. For example, if you are a company that sends OTPs to validate users while logging in to your ...
What is a campaign use case?
In the 10 DLC campaign registration process, use case refers to the purpose or type of message you want to send to your contacts. If you want to send SMS campaigns, choose Marketing. Zoho Campaigns supports the following use cases: Agent franchise ...
What are the steps involved in 10 DLC registration?
Prerequisite Before you start the registration process, you'll need to have sufficient SMS credits for your brand and 10DLC campaign registration.There will be a one time and registration costs for both steps and it will be charged as soon as you ...
What is the purpose of 10 DLC?
The objective of 10 DLC is to protect consumers from unwanted spam, as well as enabling businesses to better connect with their customers. This will also enhance deliverability as 10DLC allows for higher messaging throughput than normal long code ...
How is the 10 DLC registration beneficial?
There are some advantages to using a 10DLC-approved long-code: These long codes can support moderately large volumes of text messages compared to the long codes that aren't 10DLC-approved. They are cost-effective alternatives to dedicated short ...
What happens if I don't register for 10DLC?
You won't be able to send SMS messages unless you are 10DLC-verified, so we recommend that you complete the 10DLC registration process to assure better deliverability.
Which countries follows 10DLC registration process?
If your organization sending SMS messages to contacts to USA using long codes, then 10DLC registration is applicable to your organization.
What is 10DLC?
It is also referred to as A2P (Application to Person) 10-Digit Long Code (10 DLC), as business messages are sent to prospective customers via an application. They are approved by mobile network operators in the US for A2P SMS messaging.