DLT Registration
When can I send SMS campaigns to Indian contacts?
According to TRAI, you can send commercial messages can be sent only between 0900 to 2100 hrs. Any promotional or commercial messages send before 9 A.M. or after 9 P.M. (IST) will be rejected
Can I start sending SMS messages as soon as registering content template?
No, you can start sending messages only after your content template is approved by the registrar or the status of your template in your mobile operator turns to "Approved" state.
Is it mandatory to add a brand name in the content template?
Yes, it is mandatory to add your brand/company name in the message so that receivers can identify the sender of the message. It should be explicitly mentioned in the SMS body. Example template: Hello {#Var#}, Claim your orders by sending this coupon ...
What are the message types that can be used for framing content template?
There are two message types that can be used: Text and UNICODE. The messages that are framed in the English language are considered as Text and all messages framed in other languages are considered as UNICODE.
Can I map multiple headers with a content template?
Yes, you can associate multiple headers with a single content template. However, it is better not to do so. It may appear suspicious to the reviewers and they might reject it. If the message appears slightly irrelevant to any of the header or ...
How do I add variables in content template?
You can add variables in the content template using the symbol {#var#}. Values like amount, date, account number, OTP, customer names and transaction ID have to be replaced with variables. You cannot use more than two variables continuously, and each ...
Is Consent ID mandatory to register for Content Template?
No, Consent ID is not mandatory to register for Content Template.
I want to choose a relevant header, but it is not directly related to my company or product name, what should I do?
You can upload a document to prove the co-relation between your company or product and the Sender ID (Header). If the registrar is satisfied with the document of proof, your Header (Sender ID) may get approved.
How should I frame my header?
To send promotional SMS messages, you need to choose the promotional header type. For this type, you can set a unique six-digit header for your service. However, there are certain rules while choosing your header or sender ID. Depending on your ...
What are the different types of Header?
Headers are classified mainly into two categories: Promotional and Others (Transactional, Service Implicit, Service Explicit). To send marketing SMS messages, you need to choose the promotional category. If your header type and the intent in message ...
What is Header in DLT?
Header is a combination of six characters representing your brand or company. Depending on the purpose of the SMS, the header can be classified as Promotional, Transactional, Service Implicit and Service Explicit. For sending marketing or promotional ...
Why haven't I received my entity ID in two days?
Ensure that you have : Received OTP (one-time pin) on the registered mobile number and email address. Clicked the email verification link for confirmation. If you meet both the requirements mentioned above, then you may write your query to the ...
Why is my Entity registration request for DLT rejected?
Your registration request can be rejected for the following reasons: If the documents submitted are not in the prescribed format. If the details provided while registering does not match with the documents submitted on the DLT portal. If the provided ...
Does a Principal Entity have to be registered separately on each platform?
No, Principal Entity does not have to be registered separately on each DLT platform. If you have already registered your business and have an Entity ID, you can use the same in other telecom operators. Most mobile networks enable you to use your ...
What is Letter of Authorization in DLT?
Letter of Authorization must be submitted while registering on the DLT platform. It has to be provided on the company letter head where the owner has to provide authority to the individual who is registering on the DLT portal on company’s behalf. It ...
What are the documents required to get Entity ID?
For registering as a Principal Entity and acquiring an Entity ID, you need to upload the following documents: For Identity Proof: PAN Card For Address Proof: Passport/Voter ID/Driving License For Business Entity Proof: GST Registration, Certificate ...
What is Business category?
This refers to the industry your business belongs to. You can choose this from the list of options provided by the mobile operators while registering to get an entity ID.
What is the Entity type?
This is the type of your organization, which needs to be mentioned while submitting the form. It can be Pvt. ltd, Ltd, Govt, and so on.
What are the steps for DLT Registration?
DLT registration process consists of three steps. Once you've completed these three steps, then you can send bulk SMS messages to your customers in India. Steps: Register your business - Entity ID/Registration ID Header (Sender ID) registration ...
Who is the Access Provider?
Access Providers are the mobile operators or telecom operators such as Vodafone, Jio, BSNL, Videocon who provides DLT registration service. They play a major role in the new DLT framework and will assist in the regulation process. Learn more about ...
Who is referred to as Principal Entity?
Principal Entity is the company/organization who is sending SMS messages to its clients and customers. It can be an individual, sole proprietor, partnership firm, or any private, public, or government organization who wants to communicate with their ...
Will my SMS delivery to Indian customers be affected if I don't register on DLT platform?
TRAI has mandated the DLT registration process for people who want to send bulk marketing SMS messages and transactional SMS messages in India. So, all bulk SMS sending services need to comply with this. If you are trying to send SMS messages to ...
Is DLT registration mandatory to send SMS campaigns?
TRAI has a mandated DLT registration process for people who want to send bulk marketing SMS messages and transactional SMS messages in India. DLT registration is issued to bring forth a transparent SMS sending system and control SMS spam and ...
Who is the regulator of the DLT platform?
The Telecom Regulatory Authority of India (TRAI) will govern the DLT operations and establish regulatory compliance to safeguard consumer interests.
What is DLT and why should I register for 10DLT?
DLT is a blockchain-based registration system that stores bulk SMS sender related data, such as entities, sender IDs, and message templates, in a secure manner. Earlier, only the bulk SMS providers were required to register with TRAI. With the ...

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