Product FAQ
How do I purchase a domain?
You can purchase a domain through Zoho Commerce or through any domain hosting service like Blue Host, GoDaddy, or HostGator.
Can I use my own domain name with Zoho Commerce?
Yes, you can use your own domain name for your Zoho Commerce store. Learn more about how to link your existing domain and make your ecommerce store entirely your own. It's not a problem if you don't own a domain. We have you covered with our free ...
How do I start selling my products?
Sign up for Zoho Commerce, choose one of our store templates (which can be changed later) to set up your store front, add products, and start selling right away.
How does Zoho Commerce work?
Zoho Commerce lets you build a store front to sell your products and has the integrations you will need to market your product and manage end-to-end ecommerce operations like order fulfilment and collecting payments.
What does Zoho Commerce do?
Zoho Commerce facilitates online selling by providing a platform which you can use to create your online store yourself and link it to your domain. You'll end up with an ecommerce website and your payments and shipping will be taken care of through ...
Are there any discounts for selling a single item?
We do not offer discounts for selling a single item. We understand the concern that you might have if you are selling a limited number of items, while the product allows you many more. Our pricing is based on fixed infrastructure costs. Whether you ...
If buyer has a GST number, can we generate an invoice with it?
Yes, you can. Zoho Commerce is deeply integrated with Zoho Books and Zoho Inventory. Integration with Zoho Books will allow you to produce customized Invoices. You will be able to produce invoices with the GST numbers of the buyer.
Is it possible to accept international orders?
Zoho Commerce can accept orders from any country. You will have to set up live currency conversion rates from a reliable source on your website. The visitor will see the pricing converted according to the rates set up by you. The checkout is always ...
Can invoicing be automated in Zoho Books for orders that came via Zoho Commerce?
Yes. Based on the ORG ID, sync happens automatically across Zoho products like Books and Inventory. All transactions will be available to view in Zoho Books and Inventory.
Can I use Zoho Commerce to set up a mega store (like Amazon) that allows vendors to sell their goods under my main brand?
Zoho Commerce allows you to set up your own online store and sell products via the platform. We have not designed it to be a marketplace, and the features required for the marketplace are not currently in the product development pipeline.
Is Zoho Commerce applicable for service industry like tourism?
Zoho Commerce cannot handle calendar-based bookings yet, so it's currently not the best fit for the tourism industry. Zoho Backstage will be better-suited to this requirement. Please leave your query here and the Backstage team will get in touch with ...
Is it possible to use points instead of prices in the product price?
We currently don’t have features that support loyalty program for businesses. This feature is being considered for future development, but we do not currently have an expected date for rollout.
Is Zoho Commerce a part of Zoho One?
Unfortunately, we are not currently a part of the Zoho One suite. However, there are plans to add Zoho Commerce shortly.
How many products or variants that can be exported in my store at a time?
We can export a maximum of 25,000 variants of products at a time. Our support team will guide you through the migration of such large amounts of data.

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