CRM | Recommendation | Knowledge Base

Recommendation
Zia Writing Assistant
This feature is being rolled out in phases and may not be accessible to everyone. Overview Blue Pencil is an advanced writing assistant powered by Zia, is seamlessly integrated into Zoho CRM to enhance your email communication. This feature is ...
Zia - Next Best Experience
Overview In today’s competitive market, every customer interaction is an opportunity to build lasting relationships and drive growth. Zia’s Next Best Experience (NBX) transforms raw CRM data into actionable insights—enabling your team to nurture ...
Zia Similarity Recommender
Customer reviews and recommendations are the best way to convince new customers to make purchase from you. This sales method is often successful as people prefer to make decisions on whether to make a purchase based on how reliable the product is and ...
Zia Recommendation Analytics
Zia can analyze customer data such as purchase details, interests, and requirements to recommend similar items for other customers. It also compares the behavioral pattern of customers and identifies similar attributes, which it uses to recommend the ...
Zia's record owner suggestion in Assignment Rules
Businesses spend a lot of money, time, and effort to bring leads into the sales funnel. Despite those efforts, research shows that about 24% of U.S. companies take about 24 hours on average to make their first move toward a lead—just enough time to ...
Zia Recommendation
Recommendation tool and its benefits A recommendation tool uses artificial intelligence to identify and analyze customer data such as their purchase details, interests, requirements, and behavioral patterns to suggest the most relevant product. It ...
Workflow Suggestions by Zia
Many regular activities like sending emails to customers or stakeholders, allocating tasks to team members, or updating details often take up more time than you expect. It can be helpful to automate these activities and use the time saved on other ...

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Discover your favorite integrations with PageSense

Get a deeper look at your website's data by seamlessly integrating PageSense with a host of popular third-party apps like Google Analytics, Mixpanel, Intercom, and more.