Collaboration
Integrating Zoho Desk with Zoom Meeting
Zoom meeting is a popular cloud-based video conferencing platform that allows users to connect for meetings, webinars, and chat. It supports face-to-face discussions, screen sharing, file sharing, and real time collaboration through a simple and easy ...
Integrating Zoho Desk with Zoho Mail
Zoho Mail is a secure, user-friendly email solution provider for organizations of all sizes while Zoho Desk is an omnichannel ticketing software that efficiently handles customer support operations. Customer inquiries are received through multiple ...
Setting up Google Chat Integration
Google Chat is a real-time messaging and collaboration platform, designed to facilitate communication and teamwork among individuals and groups. It is a useful tool for both personal and professional use. Once integrated with Desk, users can perform ...
Setting up a Bot in Microsoft Teams
In addition to setting up tabs, you can also set up a bot in Microsoft Teams to communicate with users. Integrating the Teams bot with Zoho Desk facilitates seamless live communication between your agents and achieves scalability of support. Benefits ...
Setting up Microsoft Teams Integration
Microsoft Teams is an all-in-one hub that allows a group of people to communicate and collaborate in a single workspace. Once integrated with Zoho Desk, users can perform all customer ticket management processes within MS teams platform. You can also ...
GitHub for Zoho Desk
GitHub is a developer platform that lets you manage projects and teams, follow projects, host code, and maintain documentation. Using the GitHub extension for Zoho Desk, customer support agents can easily track and manage issues added to GitHub ...
ChARM EHR for Zoho Desk
The ChARM EHR for Zoho Desk extension is designed to synchronize patient information between ChARM EHR and Zoho Desk. With this integration, patient data can be accessed anytime from tickets in Zoho Desk, and the data can be managed from within the ...
Zoho WorkDrive Extension for Zoho Desk
Zoho WorkDrive is a cloud-based file storage, sync, and collaboration solution for teams of any size. It provides a secure, shared workspace to help teams organize and manage all their files in a single place. Some of the key features of WorkDrive ...
GoToWebinar for Zoho Desk
Webinars help give product demos and make a great tool for customer support. The GoToWebinar extension for Zoho Desk helps support agents explain their product efficiently through webinars, allowing them to resolve support tickets faster. With this ...
Egnyte for Zoho Desk
The Egnyte extension for Zoho Desk helps you manage file sharing from within Zoho Desk. You can view the list of files attached to a ticket, select required files, and upload them to Egnyte without leaving the Tickets details page. You can also send ...
Integrating Zoho Desk with Slack
Introduction Zoho Desk for customer support and Slack for cross-functional collaboration. If these are the tools that power your organization, your team members -- especially support agents -- can derive great value through an integration of the two. ...
Integrating Zoho Desk with Zoho Cliq
The Zoho Desk - Zoho Cliq integration allows you to view tickets, get instant updates, and monitor daily ticket activity from the chat window. Benefits of integrating Zoho Desk and Zoho Cliq accounts include: Notification - Receive channel and direct ...
Configuring Zoho Desk for G Suite
Are you using G Suite (formerly Google Apps) for business? You can now make it easier for your business teams to collaborate and share information by configuring Zoho Desk for G Suite. Benefits Easily import your business contacts from G Suite to the ...