General
Integrating Zoho Desk with Agent Attendance Tracker Extension
In today's work environments, accurately tracking agent attendance is essential for ensuring productivity and accountability within a ticketing system. Businesses need a reliable system to monitor check-in and check-out times, along with detailed ...
Navigating the Marketplace: Guided tour
Marketplace is a centralized hub where users can find Zoho and third-party applications to integrate with their Desk account to manage various business processes. From Marketplace admins can search, install, and manage the installed extensions. ...
Qualtrics for Zoho Desk
Qualtrics is an experience management software that provides resources you need to manage, strategize, measure, and impact all aspects of the customer experience for your business. With the Qualtrics for Zoho Desk extension, you can equip your agents ...
Geolocation for Zoho Desk
Geolocation for Zoho Desk enables Admins to find the current location of Agents on Google Maps. It allows them to locate the agents and assign them tickets of those customers that are closest to them. Agents can minimize commute times by viewing the ...
Shopify for Zoho Desk
The Shopify for Zoho Desk extension is designed to cater to the larger automation needs of Desk support agents. The extension creates support tickets for every Shopify order, so that the support agents can easily track customers and their order ...
Zoho Survey Extension for Zoho Desk
The support desk is an indispensable part of any organization. Not only do they attend and resolve customer issues, but they help better the relationship between the company and its customers. But how do you ensure that you are carefully monitoring ...
Highrise for Zoho Desk
View customer details and deals from Highrise in Zoho Desk. Manage contacts, deals, and activities between Highrise and Zoho Desk. Add new customers and deals to Highrise from Zoho Desk. This integration makes it easy to understand customer's details ...
Zapier App Integration with Zoho Desk
Zapier is a third-party service that connects Zoho Desk to many other apps and services, including Slack, Gmail, MailChimp, Shopify and more. It enabled you to automate your entire workflow by copying and moving your data between Zoho Desk and other ...
Google Calendar Extension for Zoho Desk
The Google Calendar extension for Zoho Desk lets you create calendars and events in Zoho Desk and sync them with Google Calendar. You can now schedule, edit, or cancel events in Google Calendar from Zoho Desk. This extension also lets you set ...
Checklist Extension for Zoho Desk
By making a to-do list, you can prioritize your tasks and work in an orderly fashion. Once you build a to-do list, you can set aside time for each task. Checklist is one of the best tools to help you do this. This extension brings in the ...
Zoho Vault Extension for Zoho Desk
Zoho Vault is an online password manager for teams. If you are struggling with remembering numerous passwords, Zoho Vault can keep them safe for you. It helps to store, share, and manage your passwords from anywhere. It is an absolute must for teams ...
Translate Ticket Conversations using Google Translate
Google Translate is an extension that Zoho Desk provides its users for translating ticket conversations to any required language. The extension helps agents to read the ticket conversations in their own language or the language of their choice. It ...
Extend the Power of your Zoho Desk with Integrations and Add-ons
Instead of using your Zoho Desk as simply a system to answer support tickets, integrate it with other applications to add more value and make the information less fragmented. Let’s explore the various integration options that are designed to make ...

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