General
Setting Up Exception Alerts in Radar
Quality customer service is all about setting standards and ensuring everyone works towards maintaining them. Even the slightest deviations can have serious consequences on customer relations. The first step towards maintaining these standards is ...
Multiple Language Support in Radar
More and more businesses are expanding globally to serve their customers better. They have support agents from many parts of the world, serving customers who speak a variety of languages. Radar can help such diverse businesses scale their customer ...
Customizing the Agent Details Card in Radar
The Agent Details Page in the Radar app offers a comprehensive view of an agent’s ticket information, contact details, and performance metrics, including average handling time and customer satisfaction ratings. The page is organized into various ...
Understanding Privacy and Security Settings in Radar
Data Privacy is a customer's right to control how their data or information is viewed and used by any business. Security is protecting that information from theft and misuse. They are both equally important in today's digital landscape, where hackers ...
Understanding Other Dashboards in Radar
A Dashboard is an information management tool that translates complex data into graphical patterns that are easily understandable. It uses charts, graphs, and tables to bring important insights to light, helping people make informed decisions. ...
Understanding Static Dashboards in Radar
Managing a support center is not an easy feat. A support manager must vigilantly monitor the day-to-day activities of their business, to ensure everything runs smoothly, and proactively prevent slip ups. Radar helps them do their job fruitfully by ...
Creating Dashboards in the Radar App
In todays business landscape, where more and more businesses understand the immense potential of a fulfilling customer experience and are leveraging it to acquire and retain more customers. Identifying unique support metrics and using them to make ...
Pinning Items to the Radar Home
Help desk agents deal with large amounts of information on a quotidian basis. Each agent might have some information that they refer to frequently—It might be an important ticket or a critical dashboard. When such frequently consulted information is ...
Radar App for Managing Your Help Desk
Radar, a supplementary app to Zoho Desk, provides a quick overview of vital customer service stats. Using this compact app, both help desk managers/admins and customer support agents can easily manage workload and track performance anywhere, anytime ...

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Start tracking your website metrics today

Use PageSense to understand what your visitors are looking for, how they are behaving, and where they are facing problems on your website.

Ready to improve your website's performance?

Install the PageSense code snippet on your site in a matter of minutes and start collecting in-depth data about the website visitors to grow your business.

Track and measure every business goal

Set up goals in PageSense to measure every single action performed by visitors on your website like button or link clicks, form submissions, and page engagements.

Understand the customer journey on your website

Create funnels in PageSense to quickly see which pages visitors use to enter your website, where they navigate to next, and which pages they decide to leave without converting.

Visualize your visitor's behavior with color codes

Set up heatmaps in PageSense to see where users have clicked more, how far they've scrolled, and on which parts of a page they've spent the most time using color-coded patterns in reports.

Measure customer engagement with your web forms

Use form analytics in PageSense to see how people interact with different fields in your form, whether they complete the form successfully or not, and where exactly they drop out on your form.

Record real visitor interactions on your website

Use session recordings in PageSense to watch a video of all the visitor actions performed on your website including the pages they navigate, the buttons they click, the UX issues they face, and more.

Test and optimize webpages for better conversions

Run A/B or Split URL tests in PageSense to figure out which version of your web page works best for your business and results in the best conversion rate.

Give each customer a unique website experience

Use personalization in PageSense to deliver customized versions of your website for every individual customer based on their demographics, local weather, browsing history, and more.

Grow your business through customer feedback

Run polls on your website using PageSense to understand what your customers think about your products/services and what needs improvement on your site.

Send timely updates that customers love

Use web push notifications in PageSense to schedule and notify your customers about an upcoming flash sale, product releases, promotional coupons, and a lot more that can spark conversions on your website.

Advertise your business to website visitors

Use pop-ups in PageSense to instantly grab the attention of visitors by showing attractive signup offers, coupon code discounts, or email newsletters that can eventually convert them into subscribers.

Access more advanced settings in PageSense

Use PageSense's advanced features like creating mutually exclusive groups, enabling cross-domain tracking, configuring customized project JS, and more to get deeper insights about your website.

Try easy-to-use extensions

Download the PageSense extension app available for your web browser with a few clicks and start collecting all of your required website metrics in real time.

Discover your favorite integrations with PageSense

Get a deeper look at your website's data by seamlessly integrating PageSense with a host of popular third-party apps like Google Analytics, Mixpanel, Intercom, and more.