Mail
How do I stop new emails from going to the Notifications or Newsletter folders?
You need to disable the Smart Filters from the Zoho Mail web app to stop emails from going to the Notifications or Newsletter folders. To do so: Log in to mail.zoho.com. Navigate to Settings > Filters. Disable Smart Filters under the Incoming Emails ...
Why are my emails going to the Spam folder?
Your emails might be going to the Spam folder if the sender's email address is on the blocklist, rejected list, unsubscribed list, or if the email content triggers spam filters based on its language. Refer to this article to customize the Anti-Spam ...
Why am I unable to send emails?
Here are some common reasons why you're unable to send emails, along with their solutions. ➙ Domain expired/Invalid domain Check the domain's status from the Zoho Mail Admin Console page. If the status is "Yet to reverify your ownership," follow ...
Why am I unable to receive emails?
If you're able to send emails but are not receiving emails sent to your address, here are some common causes and solutions. Case 1: You're able to send emails, but the emails sent to your email ID are not received. Check the MX record configurations ...

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