Pricing and Subscription
Can I cancel my subscription?
If at any point you are not satisfied with our product or service, you can cancel your subscription, and get a full refund per Zoho's refund policy. Learn more about managing your subscription and pricing plans in Zoho Marketing Automation
Will I have access to my data if I downgrade or cancel my plan?
Yes, when you downgrade or cancel your plan, you'll still have access to all the features and reports. When you downgrade, you cannot perform any new operation that the selected plan is restricted with. When you cancel, your account will become ...
Can I upgrade or downgrade my plan?
Yes, you can upgrade or downgrade your plan at any time you like. Your plan will be upgraded as soon as you opt for it. In case you opt for a downgrade, it will be carried out at the end of your billing cycle. However, you can opt for downgrade ...
What happens if I exceed my plan's contact count?
You won't be able to add new contacts to your account, and all active syncs that import your contacts will be disabled. New contacts cannot enter your journeys, but you'll still be able to run journeys with existing contacts. Learn more about ...
What happens if I've missed a payment?
When your payment date is due, you'll be informed about it. Once, the payment due date has passed, we'll suspend data fetching and all features will be disabled until the payment is made. Learn more about managing your subscription and pricing plans ...
What happens after my trial ends?
After your trial period ends, you'll need to purchase a monthly or yearly subscription. Your trial account will become your permanent account with all your configurations and data remaining intact. Learn more about managing your subscription and ...